Customer Service Job Trends in Southwark

Customer Service
Central London > Southwark

The table below provides summary statistics and salary benchmarking for jobs advertised in Southwark requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 12 January 2026, with comparisons to the same periods in the previous two years.

6 months to
12 Jan 2026
Same period 2025 Same period 2024
Rank 6 10 6
Rank change year-on-year +4 -4 +12
Permanent jobs citing Customer Service 1 5 3
As % of all permanent jobs in Southwark 6.25% 10.42% 12.50%
As % of the Processes & Methodologies category 6.25% 10.42% 13.64%
Number of salaries quoted 1 2 3
10th Percentile - - £35,400
25th Percentile £41,750 £25,625 £36,000
Median annual salary (50th Percentile) £43,500 £26,250 £38,000
Median % change year-on-year +65.71% -30.92% +18.75%
75th Percentile £45,250 £26,875 £63,250
90th Percentile - - £77,800
Central London median annual salary £37,500 £46,500 £40,000
% change year-on-year -19.35% +16.25% -15.79%

All Process & Methodology Skills
Southwark

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Southwark.

Permanent vacancies with a requirement for process or methodology skills 16 48 22
As % of all permanent jobs advertised in Southwark 100.00% 100.00% 91.67%
Number of salaries quoted 15 23 20
10th Percentile £47,880 £40,325 £36,898
25th Percentile £51,263 £42,500 £39,500
Median annual salary (50th Percentile) £82,500 £54,784 £54,360
Median % change year-on-year +50.59% +0.78% -24.76%
75th Percentile £99,168 £77,812 £74,375
90th Percentile £120,500 £105,500 £87,750
Central London median annual salary £77,500 £75,000 £75,000
% change year-on-year +3.33% - -

Customer Service
Job Vacancy Trend in Southwark

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Southwark.

Customer Service job vacancy trend in Southwark

Customer Service
Salary Trend in Southwark

Salary distribution trend for jobs in Southwark citing Customer Service.

Salary distribution trend for jobs in Southwark citing Customer Service

Customer Service
Job Locations in Southwark

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the Southwark region over the 6 months to 12 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London Bridge - 1 £43,500 -
Customer Service
Central London

Customer Service
Co-Occurring Skills & Capabilities in Southwark by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Communications & Networking
1 1 (100.00%) Firewall
1 1 (100.00%) LAN
1 1 (100.00%) VPN
1 1 (100.00%) WAN
General
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Social Skills
1 1 (100.00%) Telecoms
Job Titles
1 1 (100.00%) IT Engineer
1 1 (100.00%) IT Support
1 1 (100.00%) IT Support Engineer
1 1 (100.00%) Support Engineer
Miscellaneous
1 1 (100.00%) Analytical Mindset
Operating Systems
1 1 (100.00%) Mac OS
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
Programming Languages
1 1 (100.00%) PowerShell
Qualifications
1 1 (100.00%) DBS Check