1st Line Support Analyst Job Trends in Staffordshire

First Line Support Analyst
West Midlands > Staffordshire

As of 21 March 2026, there is not enough information available from job vacancies posted within the last 6 months to determine the median First Line Support Analyst salary in Staffordshire.

6 months to
21 Mar 2026
Same period 2025 Same period 2024
Rank 78 - 70
Rank change year-on-year - - -
Permanent jobs requiring a 1st Line Support Analyst 1 0 2
As % of all permanent jobs in Staffordshire 0.095% - 0.25%
As % of the Job Titles category 0.11% - 0.27%
Number of salaries quoted 0 0 2
10th Percentile - - £19,875
25th Percentile - - £21,188
Median annual salary (50th Percentile) - - £24,250
75th Percentile - - £27,188
90th Percentile - - £28,425
West Midlands median annual salary £30,500 £25,500 £27,000
% change year-on-year +19.61% -5.56% +13.68%

All Permanent IT Job Roles
Staffordshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Staffordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Staffordshire with a recognized job title 946 392 753
% of permanent jobs with a recognized job title 89.50% 77.47% 95.56%
Number of salaries quoted 497 297 589
10th Percentile £26,325 £28,822 £24,000
25th Percentile £30,580 £30,750 £29,500
Median annual salary (50th Percentile) £40,000 £40,500 £40,000
Median % change year-on-year -1.23% +1.25% -11.11%
75th Percentile £60,000 £53,750 £52,500
90th Percentile £70,000 £63,129 £60,000
West Midlands median annual salary £50,000 £53,300 £50,000
% change year-on-year -6.19% +6.60% -4.76%

1st Line Support Analyst
Job Vacancy Trend in Staffordshire

Historical trend showing the proportion of permanent IT job postings featuring '1st Line Support Analyst' in the job title relative to all permanent IT jobs advertised in Staffordshire.

1st Line Support Analyst job vacancy trend in Staffordshire

1st Line Support Analyst
Salary Trend in Staffordshire

Salary distribution trend for 1st Line Support Analyst job vacancies in Staffordshire.

Salary distribution trend for 1st Line Support Analyst job vacancies in Staffordshire

1st Line Support Analyst Skill Set
Top 16 Co-Occurring Skills & Capabilities in Staffordshire

For the 6 months to 21 March 2026, 1st Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Staffordshire region featuring 1st Line Support Analyst in the job title.

1 1 (100.00%) Active Directory
1 1 (100.00%) Dell
1 1 (100.00%) ITIL
1 1 (100.00%) McAfee
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Problem Management
1 1 (100.00%) Problem-Solving
1 1 (100.00%) SC Cleared
1 1 (100.00%) Security Cleared
1 1 (100.00%) SharePoint
1 1 (100.00%) Skype
1 1 (100.00%) Skype for Business
1 1 (100.00%) Sophos
1 1 (100.00%) VMware
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10

1st Line Support Analyst Skill Set
Co-Occurring Skills & Capabilities in Staffordshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (100.00%) SharePoint
1 1 (100.00%) Skype for Business
Cloud Services
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) Skype
General
1 1 (100.00%) Social Skills
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) Problem Management
1 1 (100.00%) Problem-Solving
Qualifications
1 1 (100.00%) SC Cleared
1 1 (100.00%) Security Cleared
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Dell
1 1 (100.00%) McAfee
1 1 (100.00%) Sophos
1 1 (100.00%) VMware