2nd Line Support Analyst Job Trends in Staffordshire

Second Line Support Analyst
West Midlands > Staffordshire

The median Second Line Support Analyst salary in Staffordshire is £30,750 per year, according to job vacancies posted during the 6 months leading to 15 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
15 Jan 2026
Same period 2025 Same period 2024
Rank 69 - 49
Rank change year-on-year - - +13
Permanent jobs requiring a 2nd Line Support Analyst 2 0 1
As % of all permanent jobs in Staffordshire 0.21% - 0.22%
As % of the Job Titles category 0.24% - 0.23%
Number of salaries quoted 2 0 1
Median annual salary (50th Percentile) £30,750 - £32,000
Median % change year-on-year - - -20.00%
West Midlands median annual salary £29,875 £39,000 £27,000
% change year-on-year -23.40% +44.44% -6.90%

All Permanent IT Job Roles
Staffordshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Staffordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Staffordshire with a recognized job title 829 488 430
% of permanent jobs with a recognized job title 86.26% 91.39% 95.13%
Number of salaries quoted 410 328 380
10th Percentile £26,000 £28,611 £25,818
25th Percentile £30,580 £32,500 £30,960
Median annual salary (50th Percentile) £42,500 £42,500 £40,250
Median % change year-on-year - +5.59% -10.56%
75th Percentile £55,000 £53,704 £52,500
90th Percentile £65,350 £63,825 £60,000
West Midlands median annual salary £50,000 £52,500 £49,500
% change year-on-year -4.76% +6.06% -5.71%

2nd Line Support Analyst
Job Vacancy Trend in Staffordshire

Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Support Analyst' in the job title relative to all permanent IT jobs advertised in Staffordshire.

2nd Line Support Analyst job vacancy trend in Staffordshire

2nd Line Support Analyst
Salary Trend in Staffordshire

Salary distribution trend for 2nd Line Support Analyst job vacancies in Staffordshire.

Salary distribution trend for 2nd Line Support Analyst job vacancies in Staffordshire

2nd Line Support Analyst Skill Set
Top 14 Co-Occurring Skills & Capabilities in Staffordshire

For the 6 months to 15 January 2026, 2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Staffordshire region featuring 2nd Line Support Analyst in the job title.

1 2 (100.00%) A+ Certification
1 2 (100.00%) Active Directory
1 2 (100.00%) Azure
1 2 (100.00%) Customer Service
1 2 (100.00%) Cybersecurity
1 2 (100.00%) DHCP
1 2 (100.00%) DNS
1 2 (100.00%) Entra ID
1 2 (100.00%) Microsoft
1 2 (100.00%) Problem-Solving
1 2 (100.00%) TCP/IP
1 2 (100.00%) VPN
1 2 (100.00%) Windows
1 2 (100.00%) Windows 10

2nd Line Support Analyst Skill Set
Co-Occurring Skills & Capabilities in Staffordshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 2 (100.00%) Azure
1 2 (100.00%) Entra ID
Communications & Networking
1 2 (100.00%) DHCP
1 2 (100.00%) DNS
1 2 (100.00%) TCP/IP
1 2 (100.00%) VPN
General
1 2 (100.00%) Organisational Skills
1 2 (100.00%) Social Skills
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows 10
Processes & Methodologies
1 2 (100.00%) Customer Service
1 2 (100.00%) Cybersecurity
1 2 (100.00%) Problem-Solving
Qualifications
1 2 (100.00%) A+ Certification
System Software
1 2 (100.00%) Active Directory
Vendors
1 2 (100.00%) Microsoft