Help Desk Support Job Trends in Staffordshire

Help Desk Support
West Midlands > Staffordshire

The median Help Desk Support salary in Staffordshire is £28,500 per year, according to job vacancies posted during the 6 months leading to 19 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

 6 months to
19 Dec 2025		 Same period 2024 Same period 2023
Rank 74 - 46
Rank change year-on-year - - +35
Permanent jobs requiring a Help Desk Support 2 0 1
As % of all permanent jobs in Staffordshire 0.20% - 0.28%
As % of the Job Titles category 0.24% - 0.30%
Number of salaries quoted 2 0 1
10th Percentile - - -
25th Percentile £27,750 - £28,750
Median annual salary (50th Percentile) £28,500 - £30,500
Median % change year-on-year - - +41.86%
75th Percentile £29,250 - £32,250
90th Percentile - - -
West Midlands median annual salary £28,500 - £26,000
% change year-on-year - - +10.64%

All Permanent IT Job Vacancies
Staffordshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Staffordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Staffordshire with a recognized job title 845 523 338
% of permanent jobs with a recognized job title 85.18% 91.75% 95.21%
Number of salaries quoted 393 352 298
10th Percentile £27,000 £28,119 £25,771
25th Percentile £31,250 £31,250 £28,750
Median annual salary (50th Percentile) £42,500 £40,000 £40,500
Median % change year-on-year +6.25% -1.23% -10.00%
75th Percentile £55,000 £53,300 £52,500
90th Percentile £67,500 £62,500 £62,000
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% -4.76%

Help Desk Support
Job Vacancy Trend in Staffordshire

Historical trend showing the proportion of permanent IT job postings featuring 'Help Desk Support' in the job title relative to all permanent IT jobs advertised in Staffordshire.

Help Desk Support job vacancy trend in Staffordshire

Help Desk Support
Salary Trend in Staffordshire

Salary distribution trend for Help Desk Support job vacancies in Staffordshire.

Salary distribution trend for Help Desk Support job vacancies in Staffordshire

Help Desk Support Skill Set
Top 19 Co-Occurring Skills & Capabilities in Staffordshire

For the 6 months to 19 December 2025, Help Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Staffordshire region featuring Help Desk Support in the job title.

1 2 (100.00%) Active Directory
1 2 (100.00%) Computer Science
1 2 (100.00%) Customer Service
1 2 (100.00%) DHCP
1 2 (100.00%) Disaster Recovery
1 2 (100.00%) DNS
1 2 (100.00%) ERP
1 2 (100.00%) HNC
1 2 (100.00%) ITIL
1 2 (100.00%) LabVIEW
1 2 (100.00%) MCP
1 2 (100.00%) MCSA
1 2 (100.00%) Microsoft
1 2 (100.00%) Microsoft Certification
1 2 (100.00%) RFID
1 2 (100.00%) Server Building
1 2 (100.00%) SQL Server
1 2 (100.00%) Veeam
1 2 (100.00%) VMware

Help Desk Support Skill Set
Co-Occurring Skills & Capabilities in Staffordshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Communications & Networking
1 2 (100.00%) DHCP
1 2 (100.00%) DNS
1 2 (100.00%) RFID
Database & Business Intelligence
1 2 (100.00%) SQL Server
Development Applications
1 2 (100.00%) LabVIEW
General
1 2 (100.00%) Manufacturing
Processes & Methodologies
1 2 (100.00%) Computer Science
1 2 (100.00%) Customer Service
1 2 (100.00%) Disaster Recovery
1 2 (100.00%) ERP
1 2 (100.00%) ITIL
1 2 (100.00%) Server Building
Qualifications
1 2 (100.00%) HNC
1 2 (100.00%) MCP
1 2 (100.00%) MCSA
1 2 (100.00%) Microsoft Certification
System Software
1 2 (100.00%) Active Directory
Vendors
1 2 (100.00%) Microsoft
1 2 (100.00%) Veeam
1 2 (100.00%) VMware
Help Desk Support jobs