The median annual salary for a Technical Support was £27,500 in advertised job vacancies in Staffordshire during the 3 months to 30 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
West Midlands / Staffordshire
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 55 60 71
Rank change year-on-year +5 +11  
Permanent jobs requiring a Technical Support 5 13 1
As % of all permanent IT jobs advertised in Staffordshire 1.18% 1.97% 0.17%
As % of the Job Titles category 1.23% 2.00% 0.18%
Number of salaries quoted 5 13 1
Median salary £27,500 £25,500 £26,000
Median salary % change year-on-year +7.84% -1.92%  
UK excluding London median salary £27,500 £28,500 £30,000
% change year-on-year -3.50% -5.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Staffordshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Staffordshire
Permanent job vacancies with a job title containing a recognized job role 408 650 571
As % of all permanent IT job vacancies advertised in Staffordshire 96.45% 98.63% 97.94%
Number of salaries quoted 327 593 516
Median salary £37,500 £35,000 £37,500
Median salary % change year-on-year +7.14% -6.66%  
90% offered a salary of more than £23,000 £23,500 £22,500
10% offered a salary of more than £52,500 £55,000 £50,000
UK excluding London median salary £41,995 £41,500 £40,000
% change year-on-year +1.19% +3.75%  

Technical Support
Job Vacancy Trend in Staffordshire

The job posting trend of jobs advertised in Staffordshire that featured Technical Support in the job title.

Job vacancy trend for Technical Support in Staffordshire

Technical Support
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Staffordshire.

Salary trend for Technical Support in Staffordshire

Technical Support
Salary Histogram in Staffordshire

The salary distribution of IT jobs citing Technical Support in Staffordshire over the 3 months to 30 March 2017.

Salary histogram for Technical Support in Staffordshire

Technical Support
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Staffordshire region over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stoke-on-Trent - 3 £22,500 -
Lichfield +11 2 £32,000 +82.85%
Technical Support
West Midlands

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Staffordshire

For the 6 months to 30 March 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Staffordshire region featuring Technical Support in the job title.

1 10 (83.33%) Microsoft
2 8 (66.67%) SQL Server
2 8 (66.67%) Windows
3 7 (58.33%) Firewall
3 7 (58.33%) Active Directory
3 7 (58.33%) Windows Server 2003
4 6 (50.00%) MS Office
4 6 (50.00%) MS Excel
5 5 (41.67%) Windows Server 2012
5 5 (41.67%) VMware Infrastructure
5 5 (41.67%) Kaspersky
5 5 (41.67%) Office 365
5 5 (41.67%) Webroot
5 5 (41.67%) WatchGuard
5 5 (41.67%) SonicWALL
5 5 (41.67%) Hyper-V
5 5 (41.67%) Proofpoint
5 5 (41.67%) Acronis
5 5 (41.67%) Migration
5 5 (41.67%) VMware
5 5 (41.67%) VLAN
5 5 (41.67%) MS Exchange
5 5 (41.67%) DNS
5 5 (41.67%) Cisco
5 5 (41.67%) arcserve
5 5 (41.67%) Symantec
5 5 (41.67%) Intel Security
5 5 (41.67%) Norton AntiVirus
5 5 (41.67%) Sophos
5 5 (41.67%) Blackberry Enterprise Server

Technical Support Skill Set
Co-occurring IT Skills in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (41.67%) Blackberry Enterprise Server
1 5 (41.67%) MS Exchange
1 5 (41.67%) Site Server
Applications
1 6 (50.00%) MS Excel
1 6 (50.00%) MS Office
Cloud Services
1 5 (41.67%) Mimecast
1 5 (41.67%) Office 365
Communications & Networking
1 7 (58.33%) Firewall
2 5 (41.67%) DNS
2 5 (41.67%) VLAN
3 4 (33.33%) TCP/IP
4 2 (16.67%) IPv4
4 2 (16.67%) IPv6
4 2 (16.67%) LDAP
4 2 (16.67%) OSPF
4 2 (16.67%) RIP
4 2 (16.67%) SSL
Database & Business Intelligence
1 8 (66.67%) SQL Server
2 2 (16.67%) SQL Server 2000
2 2 (16.67%) SQL Server 2005
2 2 (16.67%) SQL Server 2008
2 2 (16.67%) SQL Server 2012
General
1 4 (33.33%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (16.67%) EDI
2 1 (8.33%) .NET
2 1 (8.33%) .NET Framework
Miscellaneous
1 2 (16.67%) Life Science
1 2 (16.67%) Linux Command Line
Operating Systems
1 8 (66.67%) Windows
2 7 (58.33%) Windows Server 2003
3 5 (41.67%) Windows Server
3 5 (41.67%) Windows Server 2012
4 2 (16.67%) Linux
4 2 (16.67%) Mac OS X
4 2 (16.67%) Windows Vista
4 2 (16.67%) Windows XP
Processes & Methodologies
1 5 (41.67%) Migration
1 5 (41.67%) Server Building
2 2 (16.67%) Data Security
2 2 (16.67%) Information Security
2 2 (16.67%) Ticket Management
3 1 (8.33%) Line Management
3 1 (8.33%) Multi-Factor Authentication
3 1 (8.33%) Software Testing
3 1 (8.33%) Two-Factor Authentication
3 1 (8.33%) Use Case
3 1 (8.33%) Validation
Programming Languages
1 3 (25.00%) SQL
2 1 (8.33%) T-SQL
2 1 (8.33%) VB.NET
Qualifications
1 5 (41.67%) Cisco Certification
System Software
1 7 (58.33%) Active Directory
2 5 (41.67%) Hyper-V
2 5 (41.67%) Terminal Services
2 5 (41.67%) VMware Infrastructure
Systems Management
1 5 (41.67%) Norton AntiVirus
Vendors
1 10 (83.33%) Microsoft
2 5 (41.67%) Acronis
2 5 (41.67%) arcserve
2 5 (41.67%) Cisco
2 5 (41.67%) Cyberoam
2 5 (41.67%) Intel Security
2 5 (41.67%) Kaspersky
2 5 (41.67%) Proofpoint
2 5 (41.67%) SonicWALL
2 5 (41.67%) Sophos
2 5 (41.67%) Symantec
2 5 (41.67%) VMware
2 5 (41.67%) WatchGuard
2 5 (41.67%) Webroot