Technical Support Jobs in Staffordshire

Technical Support
West Midlands > Staffordshire

The median Technical Support salary in Staffordshire is £35,000 per year according to job vacancies posted during the 6 months to 2 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 67 66 56
Rank change year-on-year -1 -10 -1
Permanent jobs requiring a Technical Support 15 2 10
As % of all permanent jobs advertised in Staffordshire 1.51% 0.37% 1.65%
As % of the Job Titles category 1.58% 0.39% 1.72%
Number of salaries quoted 11 2 10
10th Percentile £28,501 £29,610 -
25th Percentile £29,251 £29,776 £24,750
Median annual salary (50th Percentile) £35,000 £31,701 £25,500
Median % change year-on-year +10.41% +24.32% +30.77%
75th Percentile £57,500 £33,777 £26,250
90th Percentile - £34,032 -
West Midlands median annual salary £35,000 £31,000 £29,250
% change year-on-year +12.90% +5.98% +6.36%

All Permanent IT Job Vacancies
Staffordshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Staffordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Staffordshire with a recognized job title 952 507 583
% of permanent jobs with a recognized job title 95.97% 92.86% 96.20%
Number of salaries quoted 704 381 418
10th Percentile £24,000 £23,000 £24,000
25th Percentile £28,501 £32,000 £31,250
Median annual salary (50th Percentile) £40,000 £45,000 £42,500
Median % change year-on-year -11.11% +5.88% +13.33%
75th Percentile £53,750 £55,000 £53,750
90th Percentile £62,200 £67,500 £65,000
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.82%

Technical Support
Job Vacancy Trend in Staffordshire

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in Staffordshire.

Job vacancy trend for Technical Support in Staffordshire

Technical Support
Salary Trend in Staffordshire

3-month moving average salary quoted in jobs citing Technical Support in Staffordshire.

Salary trend for Technical Support in Staffordshire

Technical Support
Salary Histogram in Staffordshire

Salary distribution for jobs citing Technical Support in Staffordshire over the 6 months to 2 May 2024.

Salary histogram for Technical Support in Staffordshire

Technical Support
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Staffordshire region over the 6 months to 2 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Stoke-on-Trent - 11 £55,000 - 2
Tamworth - 1 £35,000 -
Technical Support
West Midlands

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Staffordshire

For the 6 months to 2 May 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Staffordshire region featuring Technical Support in the job title.

1 8 (53.33%) Microsoft
2 5 (33.33%) Customer Service
3 4 (26.67%) Preventative Maintenance
3 4 (26.67%) Customer Requirements
3 4 (26.67%) Problem-Solving
3 4 (26.67%) Telematics
3 4 (26.67%) Siemens
3 4 (26.67%) HNC
4 3 (20.00%) Windows
4 3 (20.00%) EDI
4 3 (20.00%) C#
4 3 (20.00%) HTML
4 3 (20.00%) SQL
4 3 (20.00%) .NET
4 3 (20.00%) Microsoft Office
4 3 (20.00%) ITIL
4 3 (20.00%) Internet
4 3 (20.00%) HTTP
4 3 (20.00%) Service Management
4 3 (20.00%) Data Security
4 3 (20.00%) Problem Management
4 3 (20.00%) Degree
4 3 (20.00%) Finance
4 3 (20.00%) UiPath
4 3 (20.00%) Infrastructure Engineering
4 3 (20.00%) Power Automate
4 3 (20.00%) SaaS
4 3 (20.00%) REST
4 3 (20.00%) Cybersecurity
4 3 (20.00%) Inclusion and Diversity

Technical Support Skill Set
Co-occurring Skills and Capabilities in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (20.00%) Microsoft Office
Cloud Services
1 3 (20.00%) Power Automate
1 3 (20.00%) SaaS
Communications & Networking
1 3 (20.00%) HTTP
1 3 (20.00%) Internet
2 1 (6.67%) Wireless
General
1 3 (20.00%) Finance
1 3 (20.00%) Inclusion and Diversity
Libraries, Frameworks & Software Standards
1 3 (20.00%) .NET
1 3 (20.00%) EDI
1 3 (20.00%) HTML
1 3 (20.00%) REST
Miscellaneous
1 1 (6.67%) CCTV
Operating Systems
1 3 (20.00%) Windows
1 3 (20.00%) Windows 10
1 3 (20.00%) Windows Server
2 2 (13.33%) Linux
Processes & Methodologies
1 5 (33.33%) Customer Service
2 4 (26.67%) Customer Requirements
2 4 (26.67%) Preventative Maintenance
2 4 (26.67%) Problem-Solving
2 4 (26.67%) Telematics
3 3 (20.00%) Cybersecurity
3 3 (20.00%) Data Security
3 3 (20.00%) Infrastructure Engineering
3 3 (20.00%) ITIL
3 3 (20.00%) Problem Management
3 3 (20.00%) Service Management
4 2 (13.33%) ERP
4 2 (13.33%) Software Testing
5 1 (6.67%) Agile
5 1 (6.67%) Continuous Improvement
5 1 (6.67%) Customer Engagement
5 1 (6.67%) Ticket Management
Programming Languages
1 3 (20.00%) C#
1 3 (20.00%) SQL
Qualifications
1 4 (26.67%) HNC
2 3 (20.00%) Degree
Quality Assurance & Compliance
1 1 (6.67%) QA
1 1 (6.67%) SLA
Vendors
1 8 (53.33%) Microsoft
2 4 (26.67%) Siemens
3 3 (20.00%) UiPath