1st/2nd Line Support Job Trends in Stevenage

1st/2nd Line Support
Hertfordshire > Stevenage

The median 1st/2nd Line Support salary in Stevenage is £37,500 per year, according to job vacancies posted during the 6 months leading to 17 September 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
17 Sep 2026
Same period 2025 Same period 2024
Rank 35 - 34
Rank change year-on-year - - -
Permanent jobs requiring a 1st/2nd Line Support 3 0 1
As % of all permanent jobs in Stevenage 0.84% - 0.35%
As % of the Job Titles category 0.88% - 0.38%
Number of salaries quoted 3 0 1
10th Percentile - - -
25th Percentile £33,750 - £24,000
Median annual salary (50th Percentile) £37,500 - £26,000
75th Percentile £43,125 - £28,000
90th Percentile £44,250 - -
Hertfordshire median annual salary £32,500 - £26,000
% change year-on-year - - -23.53%

All Permanent IT Job Roles
Stevenage

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Stevenage. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Stevenage with a recognized job title 339 100 266
% of permanent jobs with a recognized job title 94.69% 90.91% 93.33%
Number of salaries quoted 243 86 177
10th Percentile £33,500 £38,000 £42,500
25th Percentile £40,000 £41,280 £46,250
Median annual salary (50th Percentile) £55,000 £52,000 £60,000
Median % change year-on-year +5.77% -13.33% +9.09%
75th Percentile £61,125 £55,000 £65,000
90th Percentile £80,000 £73,250 £75,000
Hertfordshire median annual salary £55,000 £47,500 £52,500
% change year-on-year +15.79% -9.52% -

1st/2nd Line Support
Job Vacancy Trend in Stevenage

Historical trend showing the proportion of permanent IT job postings featuring '1st/2nd Line Support' in the job title relative to all permanent IT jobs advertised in Stevenage.

1st/2nd Line Support job vacancy trend in Stevenage

1st/2nd Line Support
Salary Trend in Stevenage

Salary distribution trend for 1st/2nd Line Support job vacancies in Stevenage.

Salary distribution trend for 1st/2nd Line Support job vacancies in Stevenage

1st/2nd Line Support Skill Set
Top 14 Co-Occurring Skills & Capabilities in Stevenage

For the 6 months to 17 September 2026, 1st/2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Stevenage region featuring 1st/2nd Line Support in the job title.

1 3 (100.00%) Windows
2 2 (66.67%) Active Directory
2 2 (66.67%) Azure
2 2 (66.67%) Collaborative Culture
2 2 (66.67%) Degree
2 2 (66.67%) Entra ID
2 2 (66.67%) Firewall
2 2 (66.67%) Microsoft
2 2 (66.67%) Microsoft 365
2 2 (66.67%) Microsoft Exchange
2 2 (66.67%) Microsoft Intune
2 2 (66.67%) SharePoint
3 1 (33.33%) Incident Management
3 1 (33.33%) Security Cleared

1st/2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in Stevenage by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (66.67%) Microsoft Exchange
1 2 (66.67%) SharePoint
Cloud Services
1 2 (66.67%) Azure
1 2 (66.67%) Entra ID
1 2 (66.67%) Microsoft 365
Communications & Networking
1 2 (66.67%) Firewall
General
1 2 (66.67%) Social Skills
Miscellaneous
1 2 (66.67%) Self-Motivation
Operating Systems
1 3 (100.00%) Windows
Processes & Methodologies
1 2 (66.67%) Collaborative Culture
2 1 (33.33%) Incident Management
Qualifications
1 2 (66.67%) Degree
2 1 (33.33%) Security Cleared
System Software
1 2 (66.67%) Active Directory
Systems Management
1 2 (66.67%) Microsoft Intune
Vendors
1 2 (66.67%) Microsoft