The median annual salary for a 2nd Line Support was £26,750 in advertised job vacancies in Stoke-on-Trent during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Second Line Support
Staffordshire / Stoke-on-Trent
Rank 33 39 26
Rank change year-on-year +6 -13  
Permanent jobs requiring a 2nd Line Support 3 1 12
As % of all permanent IT jobs advertised in Stoke-on-Trent 1.94% 0.52% 6.56%
As % of the Job Titles category 1.96% 0.52% 6.56%
Number of salaries quoted 3 1 12
Median salary £26,750 £22,500 £22,500
Median salary % change year-on-year +18.88% -  
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Stoke-on-Trent. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Stoke-on-Trent
Permanent job vacancies with a job title containing a recognized job role 153 191 183
As % of all permanent IT job vacancies advertised in Stoke-on-Trent 98.71% 99.48% 100.00%
Number of salaries quoted 126 171 171
Median salary £40,000 £40,000 £35,000
Median salary % change year-on-year - +14.28%  
90% offered a salary of more than £25,450 £24,000 £22,500
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

2nd Line Support
Job Vacancy Trend in Stoke-on-Trent

The job posting trend of jobs advertised in Stoke-on-Trent that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Stoke-on-Trent

2nd Line Support
Salary Trend in Stoke-on-Trent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Stoke-on-Trent.

Salary trend for 2nd Line Support in Stoke-on-Trent

2nd Line Support Skill Set
Top 30 Related IT Skills in Stoke-on-Trent

For the 6 months to 23 March 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Stoke-on-Trent region featuring 2nd Line Support in the job title.

1 4 (100.00%) Windows
2 3 (75.00%) MS Office
2 3 (75.00%) MS Excel
3 2 (50.00%) PowerShell
3 2 (50.00%) Microsoft
3 2 (50.00%) Active Directory
3 2 (50.00%) ASP.NET
3 2 (50.00%) C#
3 2 (50.00%) C++
3 2 (50.00%) Java
3 2 (50.00%) PHP
3 2 (50.00%) SQL
3 2 (50.00%) VB
3 2 (50.00%) VBA
3 2 (50.00%) .NET
3 2 (50.00%) Oracle
3 2 (50.00%) CGI
3 2 (50.00%) SQL Optimisation
3 2 (50.00%) Windows Server
3 2 (50.00%) Escalation Management
4 1 (25.00%) Cisco
4 1 (25.00%) ITIL
4 1 (25.00%) Windows 2000
4 1 (25.00%) Windows XP
4 1 (25.00%) MS Exchange
4 1 (25.00%) DHCP
4 1 (25.00%) FTP
4 1 (25.00%) DNS
4 1 (25.00%) Citrix
4 1 (25.00%) Windows Server 2003

2nd Line Support Skill Set
Top Related IT Skills in Stoke-on-Trent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (25.00%) Exchange Server 2003
1 1 (25.00%) Exchange Server 2007
1 1 (25.00%) Exchange Server 2010
1 1 (25.00%) MS Exchange
Applications
1 3 (75.00%) MS Excel
1 3 (75.00%) MS Office
Communications & Networking
1 1 (25.00%) BGP
1 1 (25.00%) DHCP
1 1 (25.00%) DNS
1 1 (25.00%) EIGRP
1 1 (25.00%) FTP
1 1 (25.00%) VLAN
1 1 (25.00%) Wi-Fi
Libraries, Frameworks & Software Standards
1 2 (50.00%) .NET
1 2 (50.00%) ASP.NET
1 2 (50.00%) CGI
Miscellaneous
1 1 (25.00%) iPhone
Operating Systems
1 4 (100.00%) Windows
2 2 (50.00%) Windows Server
3 1 (25.00%) Android
3 1 (25.00%) Windows 2000
3 1 (25.00%) Windows 8
3 1 (25.00%) Windows Phone
3 1 (25.00%) Windows Server 2003
3 1 (25.00%) Windows Server 2008
3 1 (25.00%) Windows Server 2012
3 1 (25.00%) Windows Vista
3 1 (25.00%) Windows XP
Processes & Methodologies
1 2 (50.00%) Escalation Management
1 2 (50.00%) SQL Optimisation
2 1 (25.00%) ITIL
Programming Languages
1 2 (50.00%) C#
1 2 (50.00%) C++
1 2 (50.00%) Java
1 2 (50.00%) PHP
1 2 (50.00%) PowerShell
1 2 (50.00%) SQL
1 2 (50.00%) VB
1 2 (50.00%) VBA
System Software
1 2 (50.00%) Active Directory
2 1 (25.00%) VMware ESX
2 1 (25.00%) VMware ESXi
2 1 (25.00%) VMware Infrastructure
Vendors
1 2 (50.00%) Microsoft
1 2 (50.00%) Oracle
2 1 (25.00%) Cisco
2 1 (25.00%) Citrix
2 1 (25.00%) VMware