Period
to 17 November 2017

The median annual salary for a 2nd Line Support was £22,500 in advertised job vacancies in Stoke-on-Trent during the 6 months to 17 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Staffordshire > Stoke-on-Trent
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 56 62 63
Rank change year-on-year +6 +1 -12
Permanent jobs requiring a 2nd Line Support 1 11 1
As % of all permanent IT jobs advertised in Stoke-on-Trent 0.25% 2.00% 0.24%
As % of the Job Titles category 0.26% 2.06% 0.24%
Number of salaries quoted 1 9 1
Stoke-on-Trent median annual salary £22,500 £23,000 £23,500
Median salary % change year-on-year -2.17% -2.13% -
10th Percentile £21,250 £19,800 £21,750
90th Percentile £23,750 £25,100 £25,250
Staffordshire median annual salary £22,250 £23,250 £24,000
% change year-on-year -4.30% -3.13% +2.13%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Stoke-on-Trent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Stoke-on-Trent
Permanent vacancies in Stoke-on-Trent with a recognized job title 392 535 411
% of permanent IT jobs with a recognized job title 97.51% 97.45% 96.93%
Number of salaries quoted 327 488 344
Stoke-on-Trent median annual salary £37,500 £37,500 £35,000
Median salary % change year-on-year - +7.14% +6.06%
10th Percentile £21,250 £22,750 £22,150
90th Percentile £57,500 £56,250 £53,750
Staffordshire median annual salary £37,500 £37,500 £35,000
% change year-on-year - +7.14% -

2nd Line Support
Job Vacancy Trend in Stoke-on-Trent

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Stoke-on-Trent.

Job vacancy trend for 2nd Line Support in Stoke-on-Trent

2nd Line Support
Salary Trend in Stoke-on-Trent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Stoke-on-Trent.

Salary trend for 2nd Line Support in Stoke-on-Trent

2nd Line Support Skill Set
Top 15 Co-occurring IT Skills in Stoke-on-Trent

For the 6 months to 17 November 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Stoke-on-Trent region featuring 2nd Line Support in the job title.

1 1 (100.00%) Microsoft Office
1 1 (100.00%) Windows
1 1 (100.00%) MS Exchange
1 1 (100.00%) LAN
1 1 (100.00%) WAN
1 1 (100.00%) TCP/IP
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Microsoft Certification
1 1 (100.00%) Service Management
1 1 (100.00%) VMware
1 1 (100.00%) VMware Infrastructure
1 1 (100.00%) Windows 7
1 1 (100.00%) Windows 8
1 1 (100.00%) Driving Licence

2nd Line Support Skill Set
Co-occurring IT Skills in Stoke-on-Trent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) MS Exchange
Applications
1 1 (100.00%) Microsoft Office
Communications & Networking
1 1 (100.00%) LAN
1 1 (100.00%) TCP/IP
1 1 (100.00%) WAN
Miscellaneous
1 1 (100.00%) Driving Licence
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 7
1 1 (100.00%) Windows 8
Processes & Methodologies
1 1 (100.00%) Service Management
Qualifications
1 1 (100.00%) Microsoft Certification
System Software
1 1 (100.00%) Active Directory
1 1 (100.00%) VMware Infrastructure
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) VMware