The median annual salary for a 2nd Line Support was £20,000 in advertised job vacancies in Staffordshire during the 3 months to 22 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
West Midlands / Staffordshire
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 62 80 60
Rank change year-on-year +18 -20  
Permanent jobs requiring a 2nd Line Support 4 5 10
As % of all permanent IT jobs advertised in Staffordshire 0.77% 0.71% 1.57%
As % of the Job Titles category 0.79% 0.73% 1.63%
Number of salaries quoted 4 4 5
Median salary £20,000 £23,750 £22,000
Median salary % change year-on-year -15.78% +7.95%  
90% offered a salary of more than £19,300 £21,400 £19,100
10% offered a salary of more than £21,400 £24,000 £23,800
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Staffordshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Staffordshire
Permanent job vacancies with a job title containing a recognized job role 504 685 613
As % of all permanent IT job vacancies advertised in Staffordshire 96.55% 97.03% 96.23%
Number of salaries quoted 412 607 537
Median salary £35,000 £37,500 £36,000
Median salary % change year-on-year -6.66% +4.16%  
90% offered a salary of more than £21,500 £23,000 £22,500
10% offered a salary of more than £50,000 £55,000 £49,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year +3.65% +2.50%  

2nd Line Support
Job Vacancy Trend in Staffordshire

The job posting trend of jobs advertised in Staffordshire that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Staffordshire

2nd Line Support
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Staffordshire.

Salary trend for 2nd Line Support in Staffordshire

2nd Line Support
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Staffordshire region over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Burton-upon-Trent - 2 £20,000 -
Lichfield +6 1 £22,000 -8.33%
Tamworth +5 1 £19,000 -7.31%
2nd Line Support
West Midlands

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Staffordshire

For the 6 months to 22 June 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Staffordshire region featuring 2nd Line Support in the job title.

1 7 (100.00%) Windows
2 5 (71.43%) Microsoft Office
3 3 (42.86%) ITIL
3 3 (42.86%) Microsoft Excel
3 3 (42.86%) C#
3 3 (42.86%) SQL
3 3 (42.86%) Microsoft
4 2 (28.57%) Active Directory
4 2 (28.57%) PowerShell
4 2 (28.57%) Cisco ASA
4 2 (28.57%) Firewall
4 2 (28.57%) Finance
4 2 (28.57%) Hyper-V
4 2 (28.57%) Microsoft Azure
4 2 (28.57%) Amazon AWS
4 2 (28.57%) VB
4 2 (28.57%) VBA
4 2 (28.57%) .NET
4 2 (28.57%) Oracle
4 2 (28.57%) C++
4 2 (28.57%) Java
4 2 (28.57%) PHP
4 2 (28.57%) ASP.NET
4 2 (28.57%) CGI
4 2 (28.57%) Cisco
4 2 (28.57%) Windows Server 2012
4 2 (28.57%) SQL Optimisation
4 2 (28.57%) Windows Server
4 2 (28.57%) Escalation Management
5 1 (14.29%) Windows Phone

2nd Line Support Skill Set
Co-occurring IT Skills in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (14.29%) MS Exchange
Applications
1 5 (71.43%) Microsoft Office
2 3 (42.86%) Microsoft Excel
3 1 (14.29%) Microsoft PowerPoint
Cloud Services
1 2 (28.57%) Amazon AWS
1 2 (28.57%) Microsoft Azure
Communications & Networking
1 2 (28.57%) Cisco ASA
1 2 (28.57%) Firewall
General
1 2 (28.57%) Finance
Libraries, Frameworks & Software Standards
1 2 (28.57%) .NET
1 2 (28.57%) ASP.NET
1 2 (28.57%) CGI
Miscellaneous
1 1 (14.29%) iPhone
Operating Systems
1 7 (100.00%) Windows
2 2 (28.57%) Windows Server
2 2 (28.57%) Windows Server 2012
3 1 (14.29%) Android
3 1 (14.29%) Windows 7
3 1 (14.29%) Windows 8
3 1 (14.29%) Windows Phone
3 1 (14.29%) Windows XP
Processes & Methodologies
1 3 (42.86%) ITIL
2 2 (28.57%) Escalation Management
2 2 (28.57%) SQL Optimisation
Programming Languages
1 3 (42.86%) C#
1 3 (42.86%) SQL
2 2 (28.57%) C++
2 2 (28.57%) Java
2 2 (28.57%) PHP
2 2 (28.57%) PowerShell
2 2 (28.57%) VB
2 2 (28.57%) VBA
System Software
1 2 (28.57%) Active Directory
1 2 (28.57%) Hyper-V
Vendors
1 3 (42.86%) Microsoft
2 2 (28.57%) Cisco
2 2 (28.57%) Oracle
3 1 (14.29%) Citrix
Stoke-On-Trent, Staffordshire
Argo IT Solutions
Salary: From £20,000 to £28,000 per annum + Car, training + usual benefits
Posted: 17 hours ago
Stoke-On-Trent, Staffordshire
bet365
Salary: Competitive base salary + bonus
Posted: 8 days ago