The median annual salary for a 1st Line Support Engineer was £23,500 in advertised job vacancies in Surrey during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
First Line Support Engineer
South East / Surrey
Rank 142 184 195
Rank change year-on-year +42 +11  
Permanent jobs requiring a 1st Line Support Engineer 23 21 16
As % of all permanent IT jobs advertised in Surrey 0.84% 0.51% 0.36%
As % of the Job Titles category 0.87% 0.52% 0.37%
Number of salaries quoted 23 21 11
Median salary £23,500 £22,500 £22,000
Median salary % change year-on-year +4.44% +2.27%  
UK excluding London median salary £22,000 £22,500 £20,000
% change year-on-year -2.22% +12.50%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Surrey. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Surrey
Permanent job vacancies with a job title containing a recognized job role 2634 4039 4307
As % of all permanent IT job vacancies advertised in Surrey 96.27% 97.63% 97.49%
Number of salaries quoted 2122 3476 3555
Median salary £45,000 £44,500 £42,500
Median salary % change year-on-year +1.12% +4.70%  
90% offered a salary of more than £24,000 £25,000 £25,000
10% offered a salary of more than £65,000 £65,000 £62,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

1st Line Support Engineer
Job Vacancy Trend in Surrey

The job posting trend of jobs advertised in Surrey that featured 1st Line Support Engineer in the job title.

Job vacancy trend for 1st Line Support Engineer in Surrey

1st Line Support Engineer
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer in Surrey.

Salary trend for 1st Line Support Engineer in Surrey

1st Line Support Engineer
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Engineer within the Surrey region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +27 7 £25,500 +10.86%
Leatherhead - 6 £21,500 -
Reigate +32 4 £21,500 +30.30%
Weybridge - 2 £25,000 -
Farnham - 1 £25,500 -
1st Line Support Engineer
South East

1st Line Support Engineer Skill Set
Top 30 Related IT Skills in Surrey

For the 6 months to 23 March 2017, 1st Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring 1st Line Support Engineer in the job title.

1 22 (59.46%) Windows
2 21 (56.76%) Active Directory
3 18 (48.65%) Microsoft
4 14 (37.84%) ITIL
5 13 (35.14%) VMware
6 12 (32.43%) SLA
7 11 (29.73%) VMware Infrastructure
8 10 (27.03%) Cisco
8 10 (27.03%) MS Excel
9 9 (24.32%) MCSE
9 9 (24.32%) Microsoft Certification
10 8 (21.62%) MCSA
10 8 (21.62%) Windows Server
11 7 (18.92%) MS Office
11 7 (18.92%) MS Exchange
12 6 (16.22%) MCP
12 6 (16.22%) Windows 7
12 6 (16.22%) Windows 8
12 6 (16.22%) Office 365
12 6 (16.22%) Windows 10
13 5 (13.51%) Exchange Server 2013
13 5 (13.51%) Kalman Filter
13 5 (13.51%) WebEx
13 5 (13.51%) Exchange Server 2010
13 5 (13.51%) Web Filtering
13 5 (13.51%) Hyper-V
13 5 (13.51%) SCCM
13 5 (13.51%) LAN
13 5 (13.51%) WAN
13 5 (13.51%) VPN

1st Line Support Engineer Skill Set
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (18.92%) MS Exchange
2 5 (13.51%) Exchange Server 2010
2 5 (13.51%) Exchange Server 2013
3 1 (2.70%) Exchange Server 2003
Applications
1 10 (27.03%) MS Excel
2 7 (18.92%) MS Office
Cloud Services
1 6 (16.22%) Office 365
Communications & Networking
1 5 (13.51%) LAN
1 5 (13.51%) VPN
1 5 (13.51%) WAN
1 5 (13.51%) WebEx
2 2 (5.41%) ADSL
2 2 (5.41%) Ethernet
2 2 (5.41%) VoIP
General
1 2 (5.41%) Games
Operating Systems
1 22 (59.46%) Windows
2 8 (21.62%) Windows Server
3 6 (16.22%) Windows 10
3 6 (16.22%) Windows 7
3 6 (16.22%) Windows 8
4 2 (5.41%) Linux
5 1 (2.70%) Windows Phone
5 1 (2.70%) Windows Server 2003
5 1 (2.70%) Windows Server 2012
Processes & Methodologies
1 14 (37.84%) ITIL
2 5 (13.51%) Kalman Filter
2 5 (13.51%) Web Filtering
3 3 (8.11%) Ticket Management
4 2 (5.41%) Continuous Improvement
4 2 (5.41%) Continuous Improvement Process
4 2 (5.41%) Mathematics
4 2 (5.41%) Process Management
4 2 (5.41%) Service Delivery
5 1 (2.70%) Service Management
5 1 (2.70%) Software Engineering
Programming Languages
1 2 (5.41%) C
Qualifications
1 9 (24.32%) MCSE
1 9 (24.32%) Microsoft Certification
2 8 (21.62%) MCSA
3 6 (16.22%) MCP
4 4 (10.81%) CCNA
4 4 (10.81%) Cisco Certification
4 4 (10.81%) Degree
5 2 (5.41%) A+ Certification
5 2 (5.41%) CCENT
5 2 (5.41%) MCITP
5 2 (5.41%) Network+ Certification
5 2 (5.41%) VTSP
6 1 (2.70%) CCA
6 1 (2.70%) CCNP
6 1 (2.70%) Citrix Certification
6 1 (2.70%) DBS Check
Quality Assurance & Compliance
1 12 (32.43%) SLA
System Software
1 21 (56.76%) Active Directory
2 11 (29.73%) VMware Infrastructure
3 5 (13.51%) Hyper-V
Systems Management
1 5 (13.51%) SCCM
Vendors
1 18 (48.65%) Microsoft
2 13 (35.14%) VMware
3 10 (27.03%) Cisco
4 2 (5.41%) BMC
4 2 (5.41%) Citrix
4 2 (5.41%) HP