The median annual salary for a 1st Line Support Engineer was £22,500 in advertised job vacancies in the South East during the 3 months to 26 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support Engineer
England / South East
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 337 389 425
Rank change year-on-year +52 +36  
Permanent jobs requiring a 1st Line Support Engineer 43 53 58
As % of all permanent IT jobs advertised in the South East 0.29% 0.29% 0.27%
As % of the Job Titles category 0.30% 0.30% 0.28%
Number of salaries quoted 42 52 49
Median salary £22,500 £22,000 £22,000
Median salary % change year-on-year +2.27% -  
90% offered a salary of more than £20,550 £18,050 £17,500
10% offered a salary of more than £24,000 £27,800 £27,600
UK excluding London median salary £21,000 £20,750 £21,700
% change year-on-year +1.20% -4.37%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South East
Permanent job vacancies with a job title containing a recognized job role 14206 17673 20720
As % of all permanent IT job vacancies advertised in the South East 96.63% 96.96% 97.14%
Number of salaries quoted 11912 15039 16887
Median salary £42,500 £44,000 £42,500
Median salary % change year-on-year -3.40% +3.52%  
90% offered a salary of more than £25,500 £26,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

1st Line Support Engineer
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured 1st Line Support Engineer in the job title.

Job vacancy trend for 1st Line Support Engineer in the South East

1st Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer in the South East.

Salary trend for 1st Line Support Engineer in the South East

1st Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Engineer within the South East region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +29 18 £21,250 -5.55% 2
Hampshire +11 10 £23,000 +21.05% 1
Buckinghamshire -1 9 £23,500 +2.17%
Oxfordshire +9 3 £21,500 -4.44%
Surrey +26 2 £28,250 +37.80%
Kent +7 1 £24,000 -18.64% 1
1st Line Support Engineer
England

1st Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 26 June 2017, 1st Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 1st Line Support Engineer in the job title.

1 77 (68.14%) Windows
2 57 (50.44%) Active Directory
3 41 (36.28%) Windows Server
4 29 (25.66%) SLA
5 27 (23.89%) Linux
6 26 (23.01%) Microsoft
7 25 (22.12%) MS Exchange
8 21 (18.58%) ITIL
9 20 (17.70%) TCP/IP
10 19 (16.81%) MySQL
10 19 (16.81%) VMware
10 19 (16.81%) Office 365
11 18 (15.93%) Firewall
12 17 (15.04%) Cisco
13 16 (14.16%) VMware Infrastructure
14 15 (13.27%) Microsoft Office
14 15 (13.27%) Cisco Certification
14 15 (13.27%) CCNA
15 13 (11.50%) Citrix
15 13 (11.50%) Windows XP
16 12 (10.62%) SQL
16 12 (10.62%) Microsoft Certification
16 12 (10.62%) Internet
16 12 (10.62%) Analytical Skills
17 11 (9.73%) Windows 8
17 11 (9.73%) MCSE
17 11 (9.73%) VoIP
17 11 (9.73%) Finance
18 10 (8.85%) Blackberry
18 10 (8.85%) Exchange Server 2003

1st Line Support Engineer Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (22.12%) MS Exchange
2 10 (8.85%) Exchange Server 2003
3 6 (5.31%) Exchange Server 2010
4 5 (4.42%) Exchange Server 2013
5 2 (1.77%) IIS
6 1 (0.88%) Skype for Business
Applications
1 15 (13.27%) Microsoft Office
2 2 (1.77%) MS Visio
Cloud Services
1 19 (16.81%) Office 365
2 3 (2.65%) Cloud Computing
3 2 (1.77%) Microsoft Azure
4 1 (0.88%) Azure Active Directory
Communications & Networking
1 20 (17.70%) TCP/IP
2 18 (15.93%) Firewall
3 12 (10.62%) Internet
4 11 (9.73%) VoIP
5 8 (7.08%) VPN
6 7 (6.19%) LAN
7 5 (4.42%) WAN
7 5 (4.42%) WebEx
8 3 (2.65%) ADSL
9 2 (1.77%) Ethernet
10 1 (0.88%) DSL
10 1 (0.88%) Junos
Database & Business Intelligence
1 19 (16.81%) MySQL
2 3 (2.65%) PostgreSQL
General
1 11 (9.73%) Finance
2 7 (6.19%) Retail
3 4 (3.54%) French Language
3 4 (3.54%) German Language
4 2 (1.77%) Dutch Language
4 2 (1.77%) Italian Language
4 2 (1.77%) Portuguese Language
4 2 (1.77%) Spanish Language
4 2 (1.77%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (1.77%) Web Services
Miscellaneous
1 12 (10.62%) Analytical Skills
2 10 (8.85%) Blackberry
3 4 (3.54%) Management Information System
4 2 (1.77%) CMDB
4 2 (1.77%) EPoS
4 2 (1.77%) Virtual Team
5 1 (0.88%) Driving Licence
5 1 (0.88%) Enterprise Software
5 1 (0.88%) Fat Client
5 1 (0.88%) iPhone
5 1 (0.88%) Thin Client
Operating Systems
1 77 (68.14%) Windows
2 41 (36.28%) Windows Server
3 27 (23.89%) Linux
4 13 (11.50%) Windows XP
5 11 (9.73%) Windows 8
6 9 (7.96%) Mac OS
7 8 (7.08%) Unix
7 8 (7.08%) Windows 7
8 6 (5.31%) Windows 10
9 4 (3.54%) Windows Server 2012
10 2 (1.77%) Windows Server 2003
10 2 (1.77%) Windows Server 2008
11 1 (0.88%) Android
11 1 (0.88%) Mac OS X
11 1 (0.88%) Solaris
11 1 (0.88%) Windows Phone
Processes & Methodologies
1 21 (18.58%) ITIL
2 9 (7.96%) E-Commerce
3 7 (6.19%) Kalman Filter
3 7 (6.19%) Web Filtering
4 6 (5.31%) Service Management
5 3 (2.65%) Incident Management
5 3 (2.65%) Time Management
6 2 (1.77%) Configuration Management
6 2 (1.77%) Continuous Improvement
6 2 (1.77%) Continuous Improvement Process
6 2 (1.77%) ITSM
6 2 (1.77%) Knowledge Management
6 2 (1.77%) Mathematics
6 2 (1.77%) Network Management
6 2 (1.77%) Proactive Monitoring
6 2 (1.77%) Process Management
6 2 (1.77%) Service Delivery
6 2 (1.77%) Ticket Management
6 2 (1.77%) Translating Business Requirements
7 1 (0.88%) ERP
Programming Languages
1 12 (10.62%) SQL
2 2 (1.77%) C
Qualifications
1 15 (13.27%) CCNA
1 15 (13.27%) Cisco Certification
2 12 (10.62%) Microsoft Certification
3 11 (9.73%) MCSE
4 9 (7.96%) MCP
4 9 (7.96%) MCSA
5 8 (7.08%) CCNP
6 7 (6.19%) CCIE
7 3 (2.65%) CCENT
7 3 (2.65%) Degree
8 2 (1.77%) A+ Certification
8 2 (1.77%) Citrix Certification
8 2 (1.77%) DV Cleared
8 2 (1.77%) MCITP
8 2 (1.77%) Network+ Certification
8 2 (1.77%) SC Cleared
8 2 (1.77%) Security Cleared
8 2 (1.77%) VTSP
9 1 (0.88%) CCA
9 1 (0.88%) DBS Check
Quality Assurance & Compliance
1 29 (25.66%) SLA
System Software
1 57 (50.44%) Active Directory
2 16 (14.16%) VMware Infrastructure
3 5 (4.42%) Hyper-V
4 1 (0.88%) Virtual Machines
Systems Management
1 5 (4.42%) SCCM
Vendors
1 26 (23.01%) Microsoft
2 19 (16.81%) VMware
3 17 (15.04%) Cisco
4 13 (11.50%) Citrix
5 4 (3.54%) HP
6 2 (1.77%) Apple
6 2 (1.77%) BMC
6 2 (1.77%) Siebel
7 1 (0.88%) F5
7 1 (0.88%) Sun
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