The median annual salary for a 1st Line Support Engineer was £22,500 in advertised job vacancies in the South East during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
First Line Support Engineer
England / South East
Rank 321 398 402
Rank change year-on-year +77 +4  
Permanent jobs requiring a 1st Line Support Engineer 69 58 66
As % of all permanent IT jobs advertised in the South East 0.47% 0.30% 0.32%
As % of the Job Titles category 0.49% 0.31% 0.33%
Number of salaries quoted 69 55 56
Median salary £22,500 £23,000 £22,000
Median salary % change year-on-year -2.17% +4.54%  
90% offered a salary of more than £20,400 £20,000 £18,500
10% offered a salary of more than £25,500 £27,600 £32,000
UK excluding London median salary £22,000 £22,500 £20,000
% change year-on-year -2.22% +12.50%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South East
Permanent job vacancies with a job title containing a recognized job role 14208 18529 19762
As % of all permanent IT job vacancies advertised in the South East 96.59% 96.67% 97.01%
Number of salaries quoted 11855 15825 15961
Median salary £43,500 £42,500 £42,500
Median salary % change year-on-year +2.35% -  
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

1st Line Support Engineer
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured 1st Line Support Engineer in the job title.

Job vacancy trend for 1st Line Support Engineer in the South East

1st Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer in the South East.

Salary trend for 1st Line Support Engineer in the South East

1st Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Engineer within the South East region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +42 23 £23,500 +4.44%
Buckinghamshire +28 12 £21,750 -1.13%
Kent +27 9 £22,500 -2.17%
East Sussex - 9 £23,000 -
Berkshire +27 8 £21,250 -15.00% 1
Hampshire +13 6 £21,750 +3.57% 2
Oxfordshire -8 2 £20,500 -19.60% 1
1st Line Support Engineer
England

1st Line Support Engineer Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 23 March 2017, 1st Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 1st Line Support Engineer in the job title.

1 72 (68.57%) Windows
2 55 (52.38%) Active Directory
3 36 (34.29%) Microsoft
4 35 (33.33%) VMware
5 31 (29.52%) VMware Infrastructure
5 31 (29.52%) Windows Server
6 27 (25.71%) Windows 8
6 27 (25.71%) SLA
7 26 (24.76%) MS Excel
8 25 (23.81%) ITIL
9 21 (20.00%) Firewall
10 20 (19.05%) MS Exchange
11 19 (18.10%) Linux
12 18 (17.14%) CCNA
12 18 (17.14%) Cisco Certification
12 18 (17.14%) Windows 10
12 18 (17.14%) Windows 7
13 17 (16.19%) TCP/IP
14 16 (15.24%) Cisco
15 14 (13.33%) Citrix
15 14 (13.33%) Internet
16 13 (12.38%) MS Office
16 13 (12.38%) Windows XP
17 12 (11.43%) VoIP
17 12 (11.43%) Blackberry
17 12 (11.43%) Exchange Server 2003
18 11 (10.48%) Mac OS
18 11 (10.48%) Office 365
18 11 (10.48%) E-Commerce
18 11 (10.48%) MySQL

1st Line Support Engineer Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (19.05%) MS Exchange
2 12 (11.43%) Exchange Server 2003
3 7 (6.67%) Exchange Server 2013
4 6 (5.71%) Exchange Server 2010
5 1 (0.95%) Skype for Business
Applications
1 26 (24.76%) MS Excel
2 13 (12.38%) MS Office
Cloud Services
1 11 (10.48%) Office 365
2 1 (0.95%) Microsoft Azure
Communications & Networking
1 21 (20.00%) Firewall
2 17 (16.19%) TCP/IP
3 14 (13.33%) Internet
4 12 (11.43%) VoIP
5 9 (8.57%) LAN
6 8 (7.62%) VPN
7 7 (6.67%) WAN
8 5 (4.76%) WebEx
9 2 (1.90%) ADSL
9 2 (1.90%) Ethernet
10 1 (0.95%) Junos
10 1 (0.95%) Network Security
10 1 (0.95%) Wi-Fi
10 1 (0.95%) Wireless
Database & Business Intelligence
1 11 (10.48%) MySQL
General
1 7 (6.67%) Finance
1 7 (6.67%) Retail
2 2 (1.90%) Games
3 1 (0.95%) French Language
3 1 (0.95%) German Language
3 1 (0.95%) Manufacturing
Miscellaneous
1 12 (11.43%) Blackberry
2 9 (8.57%) Analytical Skills
3 1 (0.95%) Enterprise Software
3 1 (0.95%) EPoS
3 1 (0.95%) iPhone
Operating Systems
1 72 (68.57%) Windows
2 31 (29.52%) Windows Server
3 27 (25.71%) Windows 8
4 19 (18.10%) Linux
5 18 (17.14%) Windows 10
5 18 (17.14%) Windows 7
6 13 (12.38%) Windows XP
7 11 (10.48%) Mac OS
8 6 (5.71%) Unix
9 4 (3.81%) Windows Server 2012
10 2 (1.90%) Windows Server 2003
11 1 (0.95%) Android
11 1 (0.95%) Windows Phone
11 1 (0.95%) Windows Server 2008
Processes & Methodologies
1 25 (23.81%) ITIL
2 11 (10.48%) E-Commerce
3 7 (6.67%) Kalman Filter
3 7 (6.67%) Web Filtering
4 3 (2.86%) Ticket Management
5 2 (1.90%) Continuous Improvement
5 2 (1.90%) Continuous Improvement Process
5 2 (1.90%) Knowledge Management
5 2 (1.90%) Mathematics
5 2 (1.90%) Network Management
5 2 (1.90%) Process Management
5 2 (1.90%) Service Delivery
6 1 (0.95%) Service Management
6 1 (0.95%) Software Engineering
Programming Languages
1 6 (5.71%) SQL
2 2 (1.90%) C
Qualifications
1 18 (17.14%) CCNA
1 18 (17.14%) Cisco Certification
2 10 (9.52%) Microsoft Certification
3 9 (8.57%) MCSE
4 8 (7.62%) CCNP
4 8 (7.62%) MCSA
5 7 (6.67%) CCIE
6 6 (5.71%) Degree
6 6 (5.71%) MCP
7 4 (3.81%) CCENT
8 3 (2.86%) A+ Certification
8 3 (2.86%) Network+ Certification
9 2 (1.90%) MCITP
9 2 (1.90%) VTSP
10 1 (0.95%) CCA
10 1 (0.95%) Citrix Certification
10 1 (0.95%) DBS Check
10 1 (0.95%) MCDST
Quality Assurance & Compliance
1 27 (25.71%) SLA
System Software
1 55 (52.38%) Active Directory
2 31 (29.52%) VMware Infrastructure
3 5 (4.76%) Hyper-V
Systems Management
1 5 (4.76%) SCCM
Vendors
1 36 (34.29%) Microsoft
2 35 (33.33%) VMware
3 16 (15.24%) Cisco
4 14 (13.33%) Citrix
5 2 (1.90%) BMC
5 2 (1.90%) HP
6 1 (0.95%) F5
Reading, Berkshire
RecruitmentRevolution.com Limited
Salary: Excellent Salary + Company Benefits Package
Posted: 20 hours ago
Fareham
Deerfoot IT Resources Ltd
Salary: £17000 - £21000 per annum
Posted: 3 days ago
Witney, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £22,000 per annum + on-call allowance plus benefits
Posted: 6 days ago