2nd Line Support Technician Job Trends in Sussex

Second Line Support Technician
South East > Sussex

The median Second Line Support Technician salary in Sussex is £31,500 per year, according to job vacancies posted during the 6 months leading to 27 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
27 Jan 2026
Same period 2025 Same period 2024
Rank 15 - -
Rank change year-on-year - - -
Permanent jobs requiring a 2nd Line Support Technician 1 0 0
As % of all permanent jobs in Sussex 0.93% - -
As % of the Job Titles category 0.97% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £29,750 - -
Median annual salary (50th Percentile) £31,500 - -
75th Percentile £33,250 - -
90th Percentile - - -
South East median annual salary £30,000 £31,500 £28,500
% change year-on-year -4.76% +10.53% -9.52%

All Permanent IT Job Roles
Sussex

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Sussex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Sussex with a recognized job title 103 92 137
% of permanent jobs with a recognized job title 96.26% 97.87% 100.00%
Number of salaries quoted 85 30 133
10th Percentile £26,250 £32,500 -
25th Percentile £29,750 £45,000 £30,000
Median annual salary (50th Percentile) £35,000 £48,750 £50,000
Median % change year-on-year -28.21% -2.50% -28.57%
75th Percentile £60,000 £63,750 £63,250
90th Percentile £75,000 £74,125 £75,250
South East median annual salary £50,000 £57,500 £50,000
% change year-on-year -13.04% +15.00% -9.09%

2nd Line Support Technician
Job Vacancy Trend in Sussex

Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Support Technician' in the job title relative to all permanent IT jobs advertised in Sussex.

2nd Line Support Technician job vacancy trend in Sussex

2nd Line Support Technician Skill Set
Top 15 Co-Occurring Skills & Capabilities in Sussex

For the 6 months to 27 January 2026, 2nd Line Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Sussex region featuring 2nd Line Support Technician in the job title.

1 1 (100.00%) Active Directory
1 1 (100.00%) Customer Experience
1 1 (100.00%) Customer Service
1 1 (100.00%) DHCP
1 1 (100.00%) DNS
1 1 (100.00%) Firewall
1 1 (100.00%) Hyper-V
1 1 (100.00%) Microsoft
1 1 (100.00%) Microsoft 365
1 1 (100.00%) PowerShell
1 1 (100.00%) SLA
1 1 (100.00%) VoIP
1 1 (100.00%) VPN
1 1 (100.00%) Windows
1 1 (100.00%) Windows Server

2nd Line Support Technician Skill Set
Co-Occurring Skills & Capabilities in Sussex by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) DHCP
1 1 (100.00%) DNS
1 1 (100.00%) Firewall
1 1 (100.00%) VoIP
1 1 (100.00%) VPN
Miscellaneous
1 1 (100.00%) Driving Licence
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows Server
Processes & Methodologies
1 1 (100.00%) Customer Experience
1 1 (100.00%) Customer Service
Programming Languages
1 1 (100.00%) PowerShell
Quality Assurance & Compliance
1 1 (100.00%) SLA
System Software
1 1 (100.00%) Active Directory
1 1 (100.00%) Hyper-V
Vendors
1 1 (100.00%) Microsoft