Customer Service Job Trends in Sussex

Customer Service
South East > Sussex

The table below provides summary statistics and salary benchmarking for jobs advertised in Sussex requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 11 January 2026, with comparisons to the same periods in the previous two years.

6 months to
11 Jan 2026
Same period 2025 Same period 2024
Rank 15 16 15
Rank change year-on-year +1 -1 -
Permanent jobs citing Customer Service 3 4 3
As % of all permanent jobs in Sussex 3.16% 4.00% 3.33%
As % of the Processes & Methodologies category 5.45% 5.13% 4.84%
Number of salaries quoted 3 0 3
10th Percentile - - -
25th Percentile £25,500 - £32,500
Median annual salary (50th Percentile) £26,000 - £35,000
75th Percentile £26,500 - £38,750
90th Percentile - - £39,500
South East median annual salary £31,500 £34,000 £34,500
% change year-on-year -7.35% -1.45% -1.43%

All Process & Methodology Skills
Sussex

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Sussex.

Permanent vacancies with a requirement for process or methodology skills 55 78 62
As % of all permanent jobs advertised in Sussex 57.89% 78.00% 68.89%
Number of salaries quoted 53 23 60
10th Percentile £26,250 £37,000 £30,000
25th Percentile £28,000 £46,875 £39,500
Median annual salary (50th Percentile) £42,500 £60,000 £50,000
Median % change year-on-year -29.17% +20.00% -
75th Percentile £65,000 £73,750 £65,000
90th Percentile £75,000 £90,000 £75,000
South East median annual salary £50,000 £58,000 £52,500
% change year-on-year -13.79% +10.48% -4.55%

Customer Service
Job Vacancy Trend in Sussex

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Sussex.

Customer Service job vacancy trend in Sussex

Customer Service
Salary Trend in Sussex

Salary distribution trend for jobs in Sussex citing Customer Service.

Salary distribution trend for jobs in Sussex citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Sussex by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Job Titles
1 3 (100.00%) 1st Line Support
1 3 (100.00%) 1st Line Support Technician
1 3 (100.00%) Support Technician
Vendors
1 3 (100.00%) Microsoft