Customer Service Jobs in Sussex

Customer Service
South East > Sussex

The following table provides summary statistics for permanent job vacancies advertised in Sussex with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 30 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
30 Apr 2024
Same period 2023 Same period 2022
Rank 20 - 11
Rank change year-on-year - - +7
Permanent jobs citing Customer Service 10 0 1
As % of all permanent jobs advertised in Sussex 4.35% - 1.96%
As % of the Processes & Methodologies category 6.85% - 2.33%
Number of salaries quoted 9 0 0
10th Percentile £31,250 - -
25th Percentile £32,500 - -
Median annual salary (50th Percentile) £35,000 - -
75th Percentile £37,500 - -
90th Percentile £41,500 - -
South East median annual salary £30,000 £32,500 £32,500
% change year-on-year -7.69% - -10.79%

All Process and Methodology Skills
Sussex

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Sussex with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 146 8 43
As % of all permanent jobs advertised in Sussex 63.48% 61.54% 84.31%
Number of salaries quoted 135 6 26
10th Percentile £31,250 - £33,320
25th Percentile £42,250 £67,500 £40,391
Median annual salary (50th Percentile) £55,000 £70,000 £50,500
Median % change year-on-year -21.43% +38.61% +1.00%
75th Percentile £63,250 £72,500 £67,500
90th Percentile £75,000 £82,500 £73,063
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Customer Service
Job Vacancy Trend in Sussex

Job postings citing Customer Service as a proportion of all IT jobs advertised in Sussex.

Job vacancy trend for Customer Service in Sussex

Customer Service
Salary Trend in Sussex

3-month moving average salary quoted in jobs citing Customer Service in Sussex.

Salary trend for Customer Service in Sussex

Customer Service
Salary Histogram in Sussex

Salary distribution for jobs citing Customer Service in Sussex over the 6 months to 30 April 2024.

Salary histogram for Customer Service in Sussex

Customer Service
Co-occurring Skills and Capabilities in Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (60.00%) Microsoft Exchange
2 4 (40.00%) SharePoint
Applications
1 2 (20.00%) Microsoft Office
Cloud Services
1 7 (70.00%) Azure
2 6 (60.00%) Microsoft 365
3 4 (40.00%) OneDrive
4 2 (20.00%) Amazon CloudWatch
4 2 (20.00%) AWS
4 2 (20.00%) IaaS
4 2 (20.00%) PaaS
Communications & Networking
1 7 (70.00%) Firewall
2 2 (20.00%) Remote Desktop
2 2 (20.00%) TCP/IP
2 2 (20.00%) VoIP
2 2 (20.00%) Wireless
2 2 (20.00%) WPA
General
1 5 (50.00%) Analytical Skills
1 5 (50.00%) Retail
2 3 (30.00%) Social Skills
3 1 (10.00%) Finance
3 1 (10.00%) Marketing
Job Titles
1 4 (40.00%) Administrator
1 4 (40.00%) IT Administrator
1 4 (40.00%) IT Systems Administrator
1 4 (40.00%) Systems Administrator
2 2 (20.00%) Analyst
2 2 (20.00%) AWS Engineer
2 2 (20.00%) Cloud Engineer
2 2 (20.00%) Infrastructure Analyst
2 2 (20.00%) Infrastructure Support
2 2 (20.00%) Infrastructure Support Analyst
2 2 (20.00%) Server Engineer
2 2 (20.00%) Support Analyst
2 2 (20.00%) Windows Engineer
2 2 (20.00%) Windows Server Engineer
3 1 (10.00%) Cybersecurity Manager
3 1 (10.00%) IT Engineer
3 1 (10.00%) Lead
3 1 (10.00%) Security Assurance Manager
3 1 (10.00%) Technical Assurance Manager
3 1 (10.00%) Technical Leader
Miscellaneous
1 2 (20.00%) Data Centre
2 1 (10.00%) Analytical Mindset
2 1 (10.00%) Cloud Security Posture
2 1 (10.00%) Cyber Security Posture
2 1 (10.00%) Cyber Threat
2 1 (10.00%) Cyberattack
2 1 (10.00%) Management Information System
2 1 (10.00%) Security Posture
Operating Systems
1 9 (90.00%) Windows
2 7 (70.00%) Windows Server
3 4 (40.00%) VMS
3 4 (40.00%) Windows 10
Processes & Methodologies
1 8 (80.00%) Problem-Solving
2 5 (50.00%) Strategic Thinking
3 4 (40.00%) Analytical Thinking
4 3 (30.00%) Computer Science
4 3 (30.00%) Security Testing
5 2 (20.00%) Business Strategy
5 2 (20.00%) Cybersecurity
5 2 (20.00%) Data Protection
5 2 (20.00%) DevOps
5 2 (20.00%) Kalman Filter
5 2 (20.00%) Project Delivery
5 2 (20.00%) Root Cause Analysis
5 2 (20.00%) Runbook
5 2 (20.00%) Service Management
5 2 (20.00%) Tech Ops
6 1 (10.00%) Analytics
6 1 (10.00%) Email Filtering
6 1 (10.00%) Mentoring
6 1 (10.00%) Technical Leadership
6 1 (10.00%) Web Filtering
Qualifications
1 3 (30.00%) Degree
2 2 (20.00%) AWS Certification
2 2 (20.00%) Computer Science Degree
2 2 (20.00%) SC Cleared
2 2 (20.00%) Security Cleared
3 1 (10.00%) A+ Certification
3 1 (10.00%) Azure Certification
3 1 (10.00%) CASP
3 1 (10.00%) CCNA
3 1 (10.00%) CEH
3 1 (10.00%) Cisco Certification
3 1 (10.00%) CISM
3 1 (10.00%) CISSP
3 1 (10.00%) CompTIA Security+
3 1 (10.00%) GIAC
3 1 (10.00%) Microsoft Certification
3 1 (10.00%) Network+ Certification
Quality Assurance & Compliance
1 1 (10.00%) GDPR
1 1 (10.00%) GRC
1 1 (10.00%) ISO/IEC 27001
1 1 (10.00%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
1 1 (10.00%) NCSC
System Software
1 7 (70.00%) Active Directory
2 4 (40.00%) Virtual Desktop
3 1 (10.00%) Virtual Machines
Vendors
1 7 (70.00%) Microsoft
2 4 (40.00%) Citrix
3 2 (20.00%) Barracuda Networks
3 2 (20.00%) Meraki
4 1 (10.00%) Cisco