Customer Service
West Midlands > Sutton Coldfield
The table below provides summary statistics for permanent job vacancies advertised in Sutton Coldfield requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 29 May 2025, comparing them to the same period in the previous two years.
| 6 months to 29 May 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | - | 2 | 5 |
| Rank change year-on-year | - | +3 | - |
| Permanent jobs citing Customer Service | 0 | 18 | 1 |
| As % of all permanent jobs advertised in Sutton Coldfield | - | 46.15% | 2.86% |
| As % of the Processes & Methodologies category | - | 48.65% | 3.03% |
| Number of salaries quoted | 0 | 3 | 1 |
| 10th Percentile | - | £26,250 | - |
| 25th Percentile | - | £27,375 | £26,500 |
| Median annual salary (50th Percentile) | - | £29,500 | £27,000 |
| Median % change year-on-year | - | +9.26% | - |
| 75th Percentile | - | £29,750 | £27,500 |
| 90th Percentile | - | - | - |
| West Midlands median annual salary | £29,500 | £29,500 | £40,000 |
| % change year-on-year | - | -26.25% | -3.61% |
All Process and Methodology Skills
Sutton Coldfield
Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Sutton Coldfield.
| Permanent vacancies with a requirement for process or methodology skills | 22 | 37 | 33 |
| As % of all permanent jobs advertised in Sutton Coldfield | 100.00% | 94.87% | 94.29% |
| Number of salaries quoted | 12 | 17 | 2 |
| 10th Percentile | - | £27,750 | £33,350 |
| 25th Percentile | £28,822 | £30,000 | £43,625 |
| Median annual salary (50th Percentile) | £30,580 | £35,000 | £63,500 |
| Median % change year-on-year | -12.63% | -44.88% | +41.11% |
| 75th Percentile | - | £47,500 | £85,625 |
| 90th Percentile | - | - | £97,250 |
| West Midlands median annual salary | £52,500 | £50,000 | £52,500 |
| % change year-on-year | +5.00% | -4.76% | +5.00% |
Customer Service
Job Vacancy Trend in Sutton Coldfield
Job postings citing Customer Service as a proportion of all IT jobs advertised in Sutton Coldfield.
Customer Service
Salary Trend in Sutton Coldfield
3-month moving average salary quoted in jobs citing Customer Service in Sutton Coldfield.