Customer Service
West Midlands > Sutton Coldfield
The table below provides summary statistics and salary benchmarking for jobs advertised in Sutton Coldfield requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 9 January 2026, with comparisons to the same periods in the previous two years.
| 6 months to 9 Jan 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | - | 3 | 4 |
| Rank change year-on-year | - | +1 | - |
| Permanent jobs citing Customer Service | 0 | 8 | 1 |
| As % of all permanent jobs in Sutton Coldfield | - | 30.77% | 6.67% |
| As % of the Processes & Methodologies category | - | 32.00% | 7.69% |
| Number of salaries quoted | 0 | 0 | 1 |
| 10th Percentile | - | - | - |
| 25th Percentile | - | - | £29,250 |
| Median annual salary (50th Percentile) | - | - | £29,500 |
| 75th Percentile | - | - | £29,750 |
| 90th Percentile | - | - | - |
| West Midlands median annual salary | £37,500 | £45,500 | £32,121 |
| % change year-on-year | -17.58% | +41.65% | -1.17% |
All Process & Methodology Skills
Sutton Coldfield
Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Sutton Coldfield.
| Permanent vacancies with a requirement for process or methodology skills | 22 | 25 | 13 |
| As % of all permanent jobs advertised in Sutton Coldfield | 66.67% | 96.15% | 86.67% |
| Number of salaries quoted | 6 | 0 | 13 |
| 10th Percentile | £56,875 | - | - |
| 25th Percentile | £68,750 | - | £32,500 |
| Median annual salary (50th Percentile) | £72,500 | - | £35,000 |
| Median % change year-on-year | - | - | -16.67% |
| 75th Percentile | £90,313 | - | £37,500 |
| 90th Percentile | £95,000 | - | - |
| West Midlands median annual salary | £50,000 | £55,000 | £50,000 |
| % change year-on-year | -9.09% | +10.00% | -4.76% |
Customer Service
Job Vacancy Trend in Sutton Coldfield
Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Sutton Coldfield.
Customer Service
Salary Trend in Sutton Coldfield
Salary distribution trend for jobs in Sutton Coldfield citing Customer Service.
