Customer Service Jobs in Sutton Coldfield

Customer Service
West Midlands > Sutton Coldfield

The table below provides summary statistics for permanent job vacancies advertised in Sutton Coldfield requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 29 May 2025, comparing them to the same period in the previous two years.

6 months to
29 May 2025
Same period 2024 Same period 2023
Rank - 2 5
Rank change year-on-year - +3 -
Permanent jobs citing Customer Service 0 18 1
As % of all permanent jobs advertised in Sutton Coldfield - 46.15% 2.86%
As % of the Processes & Methodologies category - 48.65% 3.03%
Number of salaries quoted 0 3 1
10th Percentile - £26,250 -
25th Percentile - £27,375 £26,500
Median annual salary (50th Percentile) - £29,500 £27,000
Median % change year-on-year - +9.26% -
75th Percentile - £29,750 £27,500
90th Percentile - - -
West Midlands median annual salary £29,500 £29,500 £40,000
% change year-on-year - -26.25% -3.61%

All Process and Methodology Skills
Sutton Coldfield

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Sutton Coldfield.

Permanent vacancies with a requirement for process or methodology skills 22 37 33
As % of all permanent jobs advertised in Sutton Coldfield 100.00% 94.87% 94.29%
Number of salaries quoted 12 17 2
10th Percentile - £27,750 £33,350
25th Percentile £28,822 £30,000 £43,625
Median annual salary (50th Percentile) £30,580 £35,000 £63,500
Median % change year-on-year -12.63% -44.88% +41.11%
75th Percentile - £47,500 £85,625
90th Percentile - - £97,250
West Midlands median annual salary £52,500 £50,000 £52,500
% change year-on-year +5.00% -4.76% +5.00%

Customer Service
Job Vacancy Trend in Sutton Coldfield

Job postings citing Customer Service as a proportion of all IT jobs advertised in Sutton Coldfield.

Job vacancy trend for Customer Service in Sutton Coldfield

Customer Service
Salary Trend in Sutton Coldfield

3-month moving average salary quoted in jobs citing Customer Service in Sutton Coldfield.

Salary trend for Customer Service in Sutton Coldfield