The table below provides summary statistics for permanent job vacancies advertised in Swansea requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 29 May 2025, comparing them to the same period in the previous two years.
Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Swansea.
Permanent vacancies with a requirement for process or methodology skills
41
141
238
As % of all permanent jobs advertised in Swansea
80.39%
82.94%
97.54%
Number of salaries quoted
25
124
168
10th Percentile
£21,250
£30,000
£26,250
25th Percentile
£31,250
£31,250
£32,500
Median annual salary (50th Percentile)
£37,733
£46,131
£40,377
Median % change year-on-year
-18.20%
+14.25%
-10.27%
75th Percentile
£53,762
£57,500
£50,313
90th Percentile
£59,857
£69,921
£61,250
West Wales median annual salary
£37,733
£45,000
£40,000
% change year-on-year
-16.15%
+12.50%
-11.11%
Customer Service Job Vacancy Trend in Swansea
Job postings citing Customer Service as a proportion of all IT jobs advertised in Swansea.
Customer Service Salary Trend in Swansea
3-month moving average salary quoted in jobs citing Customer Service in Swansea.
Customer Service Top 6 Co-occurring Skills and Capabilities in Swansea
For the 6 months to 29 May 2025, job vacancies citing Customer Service also mentioned the following skills and capabilities in order of popularity.
The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Swansea region with a requirement for Customer Service.
Customer Service Co-occurring Skills and Capabilities in Swansea by Category
The follow tables expand on the table above by listing co-occurrences grouped by category.
The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
