Period
to 23 April 2018

The median annual salary for a Support Analyst was £23,750 in advertised job vacancies in Swindon during the 6 months to 23 April 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Wiltshire > Swindon
6 months to
23 Apr 2018
Same period 2017 Same period 2016
Rank 47 60 41
Rank change year-on-year +13 -19 +20
Permanent jobs requiring a Support Analyst 23 21 63
As % of all permanent IT jobs advertised in Swindon 3.13% 2.67% 5.63%
As % of the Job Titles category 3.29% 2.73% 5.95%
Number of salaries quoted 25 20 63
Swindon median annual salary £23,750 £23,500 £30,500
Median salary % change year-on-year +1.06% -22.95% -10.29%
10th Percentile £18,750 £19,975 £26,050
90th Percentile £41,000 £33,500 £35,250
Wiltshire median annual salary £29,250 £25,000 £29,000
% change year-on-year +17.00% -13.79% -14.71%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Swindon. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Swindon
Permanent vacancies in Swindon with a recognized job title 699 770 1,059
% of permanent IT jobs with a recognized job title 94.97% 97.96% 94.64%
Number of salaries quoted 633 653 961
Swindon median annual salary £45,000 £40,382 £41,500
Median salary % change year-on-year +11.44% -2.69% +3.75%
10th Percentile £25,750 £25,000 £27,000
90th Percentile £62,500 £60,875 £65,000
Wiltshire median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +3.50%

Support Analyst
Job Vacancy Trend in Swindon

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Swindon.

Job vacancy trend for Support Analyst in Swindon

Support Analyst
Salary Trend in Swindon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Swindon.

Salary trend for Support Analyst in Swindon

Support Analyst
Salary Histogram in Swindon

The salary distribution of IT jobs citing Support Analyst in Swindon over the 6 months to 23 April 2018.

Salary histogram for Support Analyst in Swindon

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Swindon

For the 6 months to 23 April 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Swindon region featuring Support Analyst in the job title.

1 10 (43.48%) SQL
2 9 (39.13%) Microsoft Office
3 8 (34.78%) Microsoft
4 5 (21.74%) Finance
4 5 (21.74%) Active Directory
5 4 (17.39%) CRM
5 4 (17.39%) CSS
5 4 (17.39%) .NET
5 4 (17.39%) JavaScript
5 4 (17.39%) Analytical Skills
5 4 (17.39%) Problem-Solving
5 4 (17.39%) Degree
5 4 (17.39%) Agile Software Development
6 3 (13.04%) Ajax
6 3 (13.04%) BPEL
6 3 (13.04%) Dynamics NAV
6 3 (13.04%) Oracle BI EE
6 3 (13.04%) Master's Degree
6 3 (13.04%) Oracle Fusion
6 3 (13.04%) Oracle SOA Suite
6 3 (13.04%) Line Management
6 3 (13.04%) PL/SQL
6 3 (13.04%) C#
6 3 (13.04%) Oracle
6 3 (13.04%) SQL Server
6 3 (13.04%) VB.NET
6 3 (13.04%) Visual Studio
6 3 (13.04%) ASP.NET
6 3 (13.04%) Windows
6 3 (13.04%) Linux

Support Analyst Skill Set
Co-occurring IT Skills in Swindon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (13.04%) Oracle SOA Suite
2 2 (8.70%) Oracle Workflow
3 1 (4.35%) SharePoint
Applications
1 9 (39.13%) Microsoft Office
2 3 (13.04%) Microsoft Excel
3 2 (8.70%) Microsoft PowerPoint
Business Applications
1 3 (13.04%) Dynamics NAV
2 2 (8.70%) Oracle EBS
2 2 (8.70%) Oracle EBS R12
2 2 (8.70%) Oracle ERP
3 1 (4.35%) Siebel CRM
Communications & Networking
1 1 (4.35%) Network Security
Database & Business Intelligence
1 3 (13.04%) Oracle BI EE
1 3 (13.04%) SQL Server
2 2 (8.70%) Oracle Database
2 2 (8.70%) Oracle Database 10g
2 2 (8.70%) Oracle Database 11g
3 1 (4.35%) NonStop SQL
Development Applications
1 3 (13.04%) Visual Studio
2 2 (8.70%) JDeveloper
General
1 5 (21.74%) Finance
2 2 (8.70%) Advertising
2 2 (8.70%) Retail
Libraries, Frameworks & Software Standards
1 4 (17.39%) .NET
1 4 (17.39%) CSS
2 3 (13.04%) Ajax
2 3 (13.04%) ASP.NET
2 3 (13.04%) Middleware
2 3 (13.04%) Oracle Fusion
3 2 (8.70%) XSLT
4 1 (4.35%) EDI
4 1 (4.35%) EDIFACT
4 1 (4.35%) HTML
4 1 (4.35%) HTML5
4 1 (4.35%) jQuery
4 1 (4.35%) XML
Miscellaneous
1 4 (17.39%) Analytical Skills
2 3 (13.04%) EPoS
2 3 (13.04%) Management Information System
3 1 (4.35%) AS400
3 1 (4.35%) Driving Licence
3 1 (4.35%) Mainframe
3 1 (4.35%) Self-Motivation
3 1 (4.35%) Tandem
Operating Systems
1 3 (13.04%) Linux
1 3 (13.04%) Windows
2 1 (4.35%) Unix
2 1 (4.35%) Windows 10
2 1 (4.35%) Windows 7
2 1 (4.35%) Windows Server
2 1 (4.35%) Windows Server 2008
Processes & Methodologies
1 4 (17.39%) Agile Software Development
1 4 (17.39%) CRM
1 4 (17.39%) Problem-Solving
2 3 (13.04%) BPEL
2 3 (13.04%) ERP
2 3 (13.04%) Line Management
2 3 (13.04%) SOA
3 2 (8.70%) Business Intelligence
3 2 (8.70%) Change Management
3 2 (8.70%) Data Security
3 2 (8.70%) E-Commerce
3 2 (8.70%) Programme Management
3 2 (8.70%) Project Governance
3 2 (8.70%) Technical Analysis
3 2 (8.70%) User Acceptance Testing
3 2 (8.70%) Workflow
4 1 (4.35%) Analytical Thinking
4 1 (4.35%) Asset Management
4 1 (4.35%) E-business
4 1 (4.35%) Service Delivery
Programming Languages
1 10 (43.48%) SQL
2 4 (17.39%) JavaScript
3 3 (13.04%) C#
3 3 (13.04%) PL/SQL
3 3 (13.04%) VB.NET
4 2 (8.70%) C
4 2 (8.70%) Shell Script
4 2 (8.70%) XQuery
5 1 (4.35%) Java
Qualifications
1 4 (17.39%) Degree
2 3 (13.04%) Master's Degree
3 1 (4.35%) CCNA
3 1 (4.35%) Cisco Certification
3 1 (4.35%) MCSA
3 1 (4.35%) Microsoft Certification
3 1 (4.35%) Siebel Certification
Quality Assurance & Compliance
1 2 (8.70%) PMO
System Software
1 5 (21.74%) Active Directory
Systems Management
1 1 (4.35%) BMC PATROL
1 1 (4.35%) Control-M
Vendors
1 8 (34.78%) Microsoft
2 3 (13.04%) Oracle
2 3 (13.04%) Siebel
3 2 (8.70%) Informatica
4 1 (4.35%) BMC
4 1 (4.35%) HP
4 1 (4.35%) IBM
4 1 (4.35%) JDA
4 1 (4.35%) RedPrairie
4 1 (4.35%) Unisys