Period
to 19 January 2018

The median annual salary for a Support Analyst was £22,500 in advertised job vacancies in Swindon during the 6 months to 19 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Wiltshire > Swindon
6 months to
19 Jan 2018
Same period 2017 Same period 2016
Rank 45 48 48
Rank change year-on-year +3 0 +29
Permanent jobs requiring a Support Analyst 24 26 45
As % of all permanent IT jobs advertised in Swindon 3.69% 3.34% 4.62%
As % of the Job Titles category 3.86% 3.39% 4.76%
Number of salaries quoted 28 25 45
Swindon median annual salary £22,500 £27,500 £28,500
Median salary % change year-on-year -18.18% -3.51% +14.00%
10th Percentile £18,750 £19,100 £25,250
90th Percentile £39,200 £44,350 £33,250
Wiltshire median annual salary £26,000 £28,000 £28,500
% change year-on-year -7.14% -1.75% -5.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Swindon. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Swindon
Permanent vacancies in Swindon with a recognized job title 622 766 946
% of permanent IT jobs with a recognized job title 95.69% 98.33% 97.13%
Number of salaries quoted 528 651 855
Swindon median annual salary £42,000 £40,000 £42,000
Median salary % change year-on-year +5.00% -4.76% -1.18%
10th Percentile £25,350 £24,500 £26,750
90th Percentile £60,000 £60,000 £63,250
Wiltshire median annual salary £40,000 £40,000 £40,000

Support Analyst
Job Vacancy Trend in Swindon

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Swindon.

Job vacancy trend for Support Analyst in Swindon

Support Analyst
Salary Trend in Swindon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Swindon.

Salary trend for Support Analyst in Swindon

Support Analyst
Salary Histogram in Swindon

The salary distribution of IT jobs citing Support Analyst in Swindon over the 6 months to 19 January 2018.

Salary histogram for Support Analyst in Swindon

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Swindon

For the 6 months to 19 January 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Swindon region featuring Support Analyst in the job title.

1 12 (50.00%) Microsoft
1 12 (50.00%) Active Directory
2 11 (45.83%) Microsoft Office
3 10 (41.67%) SQL
4 9 (37.50%) Windows
5 7 (29.17%) IIS
6 6 (25.00%) CCNA
6 6 (25.00%) Service Delivery
6 6 (25.00%) Cisco Certification
7 5 (20.83%) LAN
7 5 (20.83%) WAN
7 5 (20.83%) EDI
7 5 (20.83%) Cisco
7 5 (20.83%) ITIL
8 3 (12.50%) Wireless Security
8 3 (12.50%) PCI DSS
8 3 (12.50%) Analytical Skills
8 3 (12.50%) Wireless
9 2 (8.33%) Finance
9 2 (8.33%) JDA
9 2 (8.33%) BizTalk Server
9 2 (8.33%) Systems Management Server (SMS)
9 2 (8.33%) Configuration Management
9 2 (8.33%) Linux
9 2 (8.33%) Microsoft Excel
9 2 (8.33%) MS Access
9 2 (8.33%) SQL Server
9 2 (8.33%) VB
9 2 (8.33%) C#
9 2 (8.33%) SharePoint

Support Analyst Skill Set
Co-occurring IT Skills in Swindon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (29.17%) IIS
2 2 (8.33%) BizTalk Server
2 2 (8.33%) SharePoint
2 2 (8.33%) Umbraco
3 1 (4.17%) Oracle SOA Suite
3 1 (4.17%) Oracle Workflow
Applications
1 11 (45.83%) Microsoft Office
2 2 (8.33%) Microsoft Excel
Business Applications
1 1 (4.17%) Oracle EBS
1 1 (4.17%) Oracle EBS R12
1 1 (4.17%) Oracle ERP
Communications & Networking
1 5 (20.83%) LAN
1 5 (20.83%) WAN
2 3 (12.50%) Wireless
2 3 (12.50%) Wireless Security
3 1 (4.17%) Network Security
Database & Business Intelligence
1 2 (8.33%) MS Access
1 2 (8.33%) SQL Server
2 1 (4.17%) NonStop SQL
2 1 (4.17%) Oracle BI EE
2 1 (4.17%) Oracle Database
2 1 (4.17%) Oracle Database 10g
2 1 (4.17%) Oracle Database 11g
Development Applications
1 1 (4.17%) JDeveloper
General
1 2 (8.33%) Finance
Libraries, Frameworks & Software Standards
1 5 (20.83%) EDI
2 1 (4.17%) Middleware
2 1 (4.17%) Oracle Fusion
2 1 (4.17%) XSLT
Miscellaneous
1 3 (12.50%) Analytical Skills
2 2 (8.33%) Driving Licence
3 1 (4.17%) AS400
3 1 (4.17%) Mainframe
3 1 (4.17%) Tandem
Operating Systems
1 9 (37.50%) Windows
2 2 (8.33%) Linux
3 1 (4.17%) Unix
3 1 (4.17%) Windows 10
3 1 (4.17%) Windows 7
3 1 (4.17%) Windows Server 2008
Processes & Methodologies
1 6 (25.00%) Service Delivery
2 5 (20.83%) ITIL
3 2 (8.33%) Agile Software Development
3 2 (8.33%) Application Performance Monitoring
3 2 (8.33%) Business Analysis
3 2 (8.33%) Configuration Management
3 2 (8.33%) Logistics
3 2 (8.33%) Performance Monitoring
3 2 (8.33%) Supply Chain Management
3 2 (8.33%) Trend Analysis
4 1 (4.17%) Application Performance Management
4 1 (4.17%) Asset Management
4 1 (4.17%) BPEL
4 1 (4.17%) Change Management
4 1 (4.17%) Coaching
4 1 (4.17%) Data Security
4 1 (4.17%) Mentoring
4 1 (4.17%) Performance Management
4 1 (4.17%) Technical Analysis
4 1 (4.17%) User Acceptance Testing
Programming Languages
1 10 (41.67%) SQL
2 2 (8.33%) C#
2 2 (8.33%) PowerShell
2 2 (8.33%) VB
3 1 (4.17%) PL/SQL
3 1 (4.17%) Shell Script
3 1 (4.17%) XQuery
Qualifications
1 6 (25.00%) CCNA
1 6 (25.00%) Cisco Certification
2 1 (4.17%) Degree
2 1 (4.17%) MCSA
2 1 (4.17%) Microsoft Certification
Quality Assurance & Compliance
1 3 (12.50%) PCI DSS
System Software
1 12 (50.00%) Active Directory
Systems Management
1 2 (8.33%) Systems Management Server (SMS)
2 1 (4.17%) BMC PATROL
2 1 (4.17%) Control-M
Vendors
1 12 (50.00%) Microsoft
2 5 (20.83%) Cisco
3 2 (8.33%) JDA
3 2 (8.33%) RedPrairie
4 1 (4.17%) BMC
4 1 (4.17%) HP
4 1 (4.17%) IBM
4 1 (4.17%) Informatica
4 1 (4.17%) Oracle
4 1 (4.17%) Siebel
4 1 (4.17%) Unisys