Period
to 18 November 2017

The median annual salary for a Support Analyst was £37,500 in advertised job vacancies in Swindon during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Wiltshire > Swindon
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 39 45 61
Rank change year-on-year +6 +16 +3
Permanent jobs requiring a Support Analyst 31 29 32
As % of all permanent IT jobs advertised in Swindon 4.34% 3.58% 3.03%
As % of the Job Titles category 4.50% 3.65% 3.14%
Number of salaries quoted 31 25 30
Swindon median annual salary £37,500 £31,500 £28,000
Median salary % change year-on-year +19.05% +12.50% +12.00%
10th Percentile £21,000 £18,500 £21,000
90th Percentile £41,000 £44,200 £43,750
Wiltshire median annual salary £32,500 £29,500 £28,000
% change year-on-year +10.17% +5.36% +12.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Swindon. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Swindon
Permanent vacancies in Swindon with a recognized job title 689 794 1020
% of permanent IT jobs with a recognized job title 96.50% 97.90% 96.50%
Number of salaries quoted 568 654 917
Swindon median annual salary £40,000 £40,000 £42,500
Median salary % change year-on-year - -5.88% +3.03%
10th Percentile £25,500 £23,000 £26,000
90th Percentile £57,500 £60,000 £61,250
Wiltshire median annual salary £40,000 £39,000 £40,000
% change year-on-year +2.56% -2.50% +5.26%

Support Analyst
Job Vacancy Trend in Swindon

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Swindon.

Job vacancy trend for Support Analyst in Swindon

Support Analyst
Salary Trend in Swindon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Swindon.

Salary trend for Support Analyst in Swindon

Support Analyst
Salary Histogram in Swindon

The salary distribution of IT jobs citing Support Analyst in Swindon over the 6 months to 18 November 2017.

Salary histogram for Support Analyst in Swindon

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Swindon

For the 6 months to 18 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Swindon region featuring Support Analyst in the job title.

1 23 (74.19%) Microsoft
2 19 (61.29%) Windows
3 17 (54.84%) SQL
4 16 (51.61%) IIS
5 15 (48.39%) ITIL
5 15 (48.39%) Active Directory
6 12 (38.71%) Microsoft Office
7 11 (35.48%) EDI
7 11 (35.48%) Service Delivery
8 8 (25.81%) LAN
8 8 (25.81%) WAN
8 8 (25.81%) CCNA
8 8 (25.81%) Cisco Certification
9 7 (22.58%) Cisco
10 6 (19.35%) SQL Server
11 5 (16.13%) VB
11 5 (16.13%) SharePoint
11 5 (16.13%) PowerShell
12 4 (12.90%) Wireless Security
12 4 (12.90%) PCI DSS
12 4 (12.90%) BizTalk Server
12 4 (12.90%) C#
12 4 (12.90%) Microsoft Excel
12 4 (12.90%) MS Access
12 4 (12.90%) Wireless
12 4 (12.90%) Finance
13 3 (9.68%) MCSA
13 3 (9.68%) Microsoft Certification
13 3 (9.68%) Performance Management
13 3 (9.68%) Umbraco

Support Analyst Skill Set
Co-occurring IT Skills in Swindon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (51.61%) IIS
2 5 (16.13%) SharePoint
3 4 (12.90%) BizTalk Server
4 3 (9.68%) Umbraco
5 1 (3.23%) SharePoint 2013
Applications
1 12 (38.71%) Microsoft Office
2 4 (12.90%) Microsoft Excel
Communications & Networking
1 8 (25.81%) LAN
1 8 (25.81%) WAN
2 4 (12.90%) Wireless
2 4 (12.90%) Wireless Security
3 2 (6.45%) Network Security
3 2 (6.45%) TCP/IP
4 1 (3.23%) DNS
4 1 (3.23%) Firewall
4 1 (3.23%) HTTP
Database & Business Intelligence
1 6 (19.35%) SQL Server
2 4 (12.90%) MS Access
3 1 (3.23%) SQL Server 2008
3 1 (3.23%) SQL Server 2016
General
1 4 (12.90%) Finance
2 1 (3.23%) Back Office
Libraries, Frameworks & Software Standards
1 11 (35.48%) EDI
2 1 (3.23%) .NET
2 1 (3.23%) Ajax
2 1 (3.23%) ASP.NET
2 1 (3.23%) CSS
Miscellaneous
1 3 (9.68%) Analytical Skills
1 3 (9.68%) Driving Licence
Operating Systems
1 19 (61.29%) Windows
2 2 (6.45%) Windows 10
2 2 (6.45%) Windows Server
3 1 (3.23%) Windows 7
3 1 (3.23%) Windows Server 2008
3 1 (3.23%) Windows Server 2012
Processes & Methodologies
1 15 (48.39%) ITIL
2 11 (35.48%) Service Delivery
3 3 (9.68%) Application Performance Management
3 3 (9.68%) Performance Management
4 2 (6.45%) Agile Software Development
4 2 (6.45%) Application Performance Monitoring
4 2 (6.45%) Configuration Management
4 2 (6.45%) ITIL V3
4 2 (6.45%) Performance Monitoring
4 2 (6.45%) Trend Analysis
5 1 (3.23%) Business Analysis
5 1 (3.23%) Coaching
5 1 (3.23%) Logistics
5 1 (3.23%) Mentoring
5 1 (3.23%) Network Architecture
5 1 (3.23%) Supply Chain Management
5 1 (3.23%) Waterfall
Programming Languages
1 17 (54.84%) SQL
2 5 (16.13%) PowerShell
2 5 (16.13%) VB
3 4 (12.90%) C#
4 1 (3.23%) JavaScript
Qualifications
1 8 (25.81%) CCNA
1 8 (25.81%) Cisco Certification
2 3 (9.68%) MCSA
2 3 (9.68%) Microsoft Certification
3 2 (6.45%) MCSE
4 1 (3.23%) Degree
Quality Assurance & Compliance
1 4 (12.90%) PCI DSS
2 2 (6.45%) SLA
System Software
1 15 (48.39%) Active Directory
2 1 (3.23%) VMware Infrastructure
Systems Management
1 2 (6.45%) Systems Management Server (SMS)
Vendors
1 23 (74.19%) Microsoft
2 7 (22.58%) Cisco
3 2 (6.45%) Oracle
4 1 (3.23%) Dell
4 1 (3.23%) Dell KACE
4 1 (3.23%) JDA
4 1 (3.23%) RedPrairie
4 1 (3.23%) Telerik
4 1 (3.23%) VMware