Period
to 15 October 2018

The median annual salary for a Support Analyst was £37,500 in advertised job vacancies in Swindon during the 6 months to 15 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Wiltshire > Swindon
6 months to
15 Oct 2018
Same period 2017 Same period 2016
Rank 43 41 52
Rank change year-on-year -2 +11 +14
Permanent jobs requiring a Support Analyst 36 35 33
As % of all permanent IT jobs advertised in Swindon 4.42% 4.57% 3.71%
As % of the Job Titles category 4.63% 4.69% 3.78%
Number of salaries quoted 33 35 30
Swindon median annual salary £37,500 £30,000 £31,250
Median salary % change year-on-year +25.00% -4.00% +11.61%
10th Percentile £21,175 £21,100 £18,500
90th Percentile £44,000 £40,700 £43,250
Wiltshire median annual salary £35,000 £32,500 £29,500
% change year-on-year +7.69% +10.17% +5.36%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Swindon. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Swindon
Permanent vacancies in Swindon with a recognized job title 777 746 873
% of permanent IT jobs with a recognized job title 95.34% 97.39% 98.09%
Number of salaries quoted 710 621 731
Swindon median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - -4.76%
10th Percentile £26,250 £25,000 £22,750
90th Percentile £66,325 £57,500 £65,000
Wiltshire median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +1.27%

Support Analyst
Job Vacancy Trend in Swindon

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Swindon.

Job vacancy trend for Support Analyst in Swindon

Support Analyst
Salary Trend in Swindon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Swindon.

Salary trend for Support Analyst in Swindon

Support Analyst
Salary Histogram in Swindon

The salary distribution of IT jobs citing Support Analyst in Swindon over the 6 months to 15 October 2018.

Salary histogram for Support Analyst in Swindon

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Swindon

For the 6 months to 15 October 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Swindon region featuring Support Analyst in the job title.

1 18 (50.00%) Windows
2 17 (47.22%) SQL Server
3 15 (41.67%) SQL
4 13 (36.11%) PowerShell
4 13 (36.11%) Windows Server
5 12 (33.33%) Problem-Solving
6 10 (27.78%) SQL Server 2012
6 10 (27.78%) Microsoft
7 9 (25.00%) ITIL
7 9 (25.00%) Finance
8 7 (19.44%) T-SQL
8 7 (19.44%) VB
8 7 (19.44%) SQL Server 2014
8 7 (19.44%) SQL Server 2016
8 7 (19.44%) Amazon AWS
9 6 (16.67%) Agile Software Development
9 6 (16.67%) C#
9 6 (16.67%) Web Services
9 6 (16.67%) IIS
9 6 (16.67%) Microsoft Excel
9 6 (16.67%) SharePoint
9 6 (16.67%) Management Information System
10 5 (13.89%) Programme Management
10 5 (13.89%) E-Commerce
10 5 (13.89%) EDI
10 5 (13.89%) Active Directory
10 5 (13.89%) Microsoft Office
10 5 (13.89%) Degree
10 5 (13.89%) Office 365
11 4 (11.11%) Change Management

Support Analyst Skill Set
Co-occurring IT Skills in Swindon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (16.67%) IIS
1 6 (16.67%) SharePoint
2 3 (8.33%) BizTalk Server
2 3 (8.33%) SharePoint 2013
2 3 (8.33%) Umbraco
Applications
1 6 (16.67%) Microsoft Excel
2 5 (13.89%) Microsoft Office
3 2 (5.56%) Microsoft PowerPoint
Business Applications
1 3 (8.33%) Oracle EBS
1 3 (8.33%) Oracle EBS R12
Cloud Services
1 7 (19.44%) Amazon AWS
2 5 (13.89%) Office 365
3 1 (2.78%) Microsoft Azure
Communications & Networking
1 2 (5.56%) TCP/IP
Database & Business Intelligence
1 17 (47.22%) SQL Server
2 10 (27.78%) SQL Server 2012
3 7 (19.44%) SQL Server 2014
3 7 (19.44%) SQL Server 2016
4 3 (8.33%) MS Access
4 3 (8.33%) SQL Server 2008
5 1 (2.78%) Relational Database
Development Applications
1 3 (8.33%) Visual Studio
General
1 9 (25.00%) Finance
2 3 (8.33%) Banking
2 3 (8.33%) Marketing
2 3 (8.33%) Retail
2 3 (8.33%) Telecoms
Libraries, Frameworks & Software Standards
1 6 (16.67%) Web Services
2 5 (13.89%) EDI
3 3 (8.33%) .NET
3 3 (8.33%) Ajax
3 3 (8.33%) ASP.NET
3 3 (8.33%) CSS
4 2 (5.56%) XML
5 1 (2.78%) EDIFACT
Miscellaneous
1 6 (16.67%) Management Information System
2 3 (8.33%) Driving Licence
2 3 (8.33%) Mobile App
3 1 (2.78%) Analytical Skills
3 1 (2.78%) EPoS
Operating Systems
1 18 (50.00%) Windows
2 13 (36.11%) Windows Server
3 2 (5.56%) Linux
3 2 (5.56%) Unix
3 2 (5.56%) Windows 10
3 2 (5.56%) Windows 7
3 2 (5.56%) Windows 8
4 1 (2.78%) Windows Server 2008
4 1 (2.78%) Windows Server 2012
Processes & Methodologies
1 12 (33.33%) Problem-Solving
2 9 (25.00%) ITIL
3 6 (16.67%) Agile Software Development
4 5 (13.89%) E-Commerce
4 5 (13.89%) Programme Management
5 4 (11.11%) Change Management
6 3 (8.33%) Application Performance Management
6 3 (8.33%) Line Management
6 3 (8.33%) Performance Management
6 3 (8.33%) Service Delivery
7 2 (5.56%) Incident Management
7 2 (5.56%) Project Governance
8 1 (2.78%) Analytical Thinking
8 1 (2.78%) CRM
8 1 (2.78%) Enterprise Architecture
8 1 (2.78%) ERP
8 1 (2.78%) Problem Management
Programming Languages
1 15 (41.67%) SQL
2 13 (36.11%) PowerShell
3 7 (19.44%) T-SQL
3 7 (19.44%) VB
4 6 (16.67%) C#
5 3 (8.33%) JavaScript
5 3 (8.33%) VB.NET
6 2 (5.56%) VBA
Qualifications
1 5 (13.89%) Degree
2 3 (8.33%) Master's Degree
3 2 (5.56%) ITIL Certification
Quality Assurance & Compliance
1 3 (8.33%) SLA
2 2 (5.56%) PMO
System Software
1 5 (13.89%) Active Directory
2 3 (8.33%) Hyper-V
3 2 (5.56%) VMware Infrastructure
Systems Management
1 1 (2.78%) SCCM
1 1 (2.78%) SCOM
1 1 (2.78%) SCOrch
1 1 (2.78%) SCVMM
Vendors
1 10 (27.78%) Microsoft
2 3 (8.33%) Oracle
3 2 (5.56%) Remedy
3 2 (5.56%) VMware
4 1 (2.78%) ServiceNow