Period
to 21 July 2018

The median annual salary for a Support Analyst was £32,500 in advertised job vacancies in Swindon during the 6 months to 21 July 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Wiltshire > Swindon
6 months to
21 Jul 2018
Same period 2017 Same period 2016
Rank 45 50 49
Rank change year-on-year +5 -1 +1
Permanent jobs requiring a Support Analyst 31 33 46
As % of all permanent IT jobs advertised in Swindon 3.78% 4.03% 4.29%
As % of the Job Titles category 3.95% 4.13% 4.51%
Number of salaries quoted 28 33 43
Swindon median annual salary £32,500 £27,000 £31,000
Median salary % change year-on-year +20.37% -12.90% -15.65%
10th Percentile £21,000 £21,000 £20,000
90th Percentile £44,000 £38,750 £36,000
Wiltshire median annual salary £30,000 £27,500 £31,000
% change year-on-year +9.09% -11.29% -4.62%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Swindon. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Swindon
Permanent vacancies in Swindon with a recognized job title 784 799 1,019
% of permanent IT jobs with a recognized job title 95.49% 97.68% 94.97%
Number of salaries quoted 717 681 884
Swindon median annual salary £45,000 £40,382 £40,000
Median salary % change year-on-year +11.44% +0.96% -
10th Percentile £25,750 £25,000 £25,825
90th Percentile £63,200 £57,500 £67,500
Wiltshire median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +3.90%

Support Analyst
Job Vacancy Trend in Swindon

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Swindon.

Job vacancy trend for Support Analyst in Swindon

Support Analyst
Salary Trend in Swindon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Swindon.

Salary trend for Support Analyst in Swindon

Support Analyst
Salary Histogram in Swindon

The salary distribution of IT jobs citing Support Analyst in Swindon over the 6 months to 21 July 2018.

Salary histogram for Support Analyst in Swindon

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Swindon

For the 6 months to 21 July 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Swindon region featuring Support Analyst in the job title.

1 17 (54.84%) SQL
2 13 (41.94%) Windows
3 12 (38.71%) Microsoft
4 11 (35.48%) SQL Server
4 11 (35.48%) Windows Server
5 7 (22.58%) Microsoft Office
5 7 (22.58%) Degree
6 6 (19.35%) CSS
6 6 (19.35%) JavaScript
6 6 (19.35%) .NET
6 6 (19.35%) ITIL
6 6 (19.35%) Problem-Solving
7 5 (16.13%) Master's Degree
7 5 (16.13%) SQL Server 2014
7 5 (16.13%) SQL Server 2016
7 5 (16.13%) Office 365
7 5 (16.13%) SQL Server 2012
7 5 (16.13%) Line Management
7 5 (16.13%) Amazon AWS
7 5 (16.13%) Microsoft Excel
7 5 (16.13%) C#
7 5 (16.13%) T-SQL
7 5 (16.13%) VB.NET
7 5 (16.13%) Visual Studio
7 5 (16.13%) ASP.NET
7 5 (16.13%) Management Information System
7 5 (16.13%) PowerShell
7 5 (16.13%) Ajax
7 5 (16.13%) Agile Software Development
8 4 (12.90%) Programme Management

Support Analyst Skill Set
Co-occurring IT Skills in Swindon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.45%) Oracle SOA Suite
2 1 (3.23%) Oracle Workflow
2 1 (3.23%) SharePoint
Applications
1 7 (22.58%) Microsoft Office
2 5 (16.13%) Microsoft Excel
3 4 (12.90%) Microsoft PowerPoint
Business Applications
1 3 (9.68%) Dynamics NAV
2 1 (3.23%) Oracle EBS
2 1 (3.23%) Oracle EBS R12
2 1 (3.23%) Oracle ERP
2 1 (3.23%) Siebel CRM
Cloud Services
1 5 (16.13%) Amazon AWS
1 5 (16.13%) Office 365
2 1 (3.23%) Microsoft Azure
Communications & Networking
1 2 (6.45%) TCP/IP
Database & Business Intelligence
1 11 (35.48%) SQL Server
2 5 (16.13%) SQL Server 2012
2 5 (16.13%) SQL Server 2014
2 5 (16.13%) SQL Server 2016
3 2 (6.45%) Oracle BI EE
4 1 (3.23%) Oracle Database
4 1 (3.23%) Oracle Database 10g
4 1 (3.23%) Oracle Database 11g
4 1 (3.23%) Relational Database
Development Applications
1 5 (16.13%) Visual Studio
2 1 (3.23%) JDeveloper
General
1 4 (12.90%) Finance
2 2 (6.45%) Advertising
2 2 (6.45%) Retail
Libraries, Frameworks & Software Standards
1 6 (19.35%) .NET
1 6 (19.35%) CSS
2 5 (16.13%) Ajax
2 5 (16.13%) ASP.NET
3 4 (12.90%) Web Services
4 2 (6.45%) Middleware
4 2 (6.45%) Oracle Fusion
5 1 (3.23%) EDI
5 1 (3.23%) EDIFACT
5 1 (3.23%) HTML
5 1 (3.23%) HTML5
5 1 (3.23%) jQuery
5 1 (3.23%) XML
5 1 (3.23%) XSLT
Miscellaneous
1 5 (16.13%) Management Information System
2 3 (9.68%) Analytical Skills
2 3 (9.68%) Driving Licence
2 3 (9.68%) EPoS
3 1 (3.23%) Self-Motivation
Operating Systems
1 13 (41.94%) Windows
2 11 (35.48%) Windows Server
3 3 (9.68%) Linux
4 2 (6.45%) Unix
4 2 (6.45%) Windows 10
4 2 (6.45%) Windows 7
4 2 (6.45%) Windows 8
5 1 (3.23%) Windows Server 2008
5 1 (3.23%) Windows Server 2012
Processes & Methodologies
1 6 (19.35%) ITIL
1 6 (19.35%) Problem-Solving
2 5 (16.13%) Agile Software Development
2 5 (16.13%) Line Management
3 4 (12.90%) E-Commerce
3 4 (12.90%) Programme Management
3 4 (12.90%) Project Governance
4 3 (9.68%) CRM
4 3 (9.68%) Incident Management
5 2 (6.45%) BPEL
5 2 (6.45%) ERP
5 2 (6.45%) SOA
6 1 (3.23%) Business Intelligence
6 1 (3.23%) Change Management
6 1 (3.23%) Data Security
6 1 (3.23%) EAI
6 1 (3.23%) E-business
6 1 (3.23%) Enterprise Architecture
6 1 (3.23%) Problem Management
6 1 (3.23%) Workflow
Programming Languages
1 17 (54.84%) SQL
2 6 (19.35%) JavaScript
3 5 (16.13%) C#
3 5 (16.13%) PowerShell
3 5 (16.13%) T-SQL
3 5 (16.13%) VB.NET
4 2 (6.45%) C
4 2 (6.45%) PL/SQL
5 1 (3.23%) Java
5 1 (3.23%) Shell Script
5 1 (3.23%) VB
5 1 (3.23%) XQuery
Qualifications
1 7 (22.58%) Degree
2 5 (16.13%) Master's Degree
3 1 (3.23%) Siebel Certification
Quality Assurance & Compliance
1 4 (12.90%) PMO
2 3 (9.68%) SLA
System Software
1 3 (9.68%) Hyper-V
2 2 (6.45%) Active Directory
2 2 (6.45%) VMware Infrastructure
Systems Management
1 1 (3.23%) SCCM
1 1 (3.23%) SCOM
1 1 (3.23%) SCOrch
1 1 (3.23%) SCVMM
Vendors
1 12 (38.71%) Microsoft
2 2 (6.45%) Oracle
2 2 (6.45%) Remedy
2 2 (6.45%) Siebel
2 2 (6.45%) VMware
3 1 (3.23%) Informatica
3 1 (3.23%) ServiceNow