The median annual salary for a Support Analyst was £25,000 in advertised job vacancies in Wiltshire during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Support Analyst
South West / Wiltshire
Rank 39 39 52
Rank change year-on-year 0 +13  
Permanent jobs requiring a Support Analyst 43 62 43
As % of all permanent IT jobs advertised in Wiltshire 5.38% 5.76% 3.88%
As % of the Job Titles category 5.53% 6.15% 4.01%
Number of salaries quoted 42 62 37
Median salary £25,000 £30,000 £32,500
Median salary % change year-on-year -16.66% -7.69%  
90% offered a salary of more than £21,050 £22,500 £19,300
10% offered a salary of more than £34,750 £37,150 £42,500
UK excluding London median salary £27,500 £28,500 £27,500
% change year-on-year -3.50% +3.63%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Wiltshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Wiltshire
Permanent job vacancies with a job title containing a recognized job role 777 1008 1072
As % of all permanent IT job vacancies advertised in Wiltshire 97.25% 93.59% 96.84%
Number of salaries quoted 667 912 869
Median salary £40,000 £39,000 £40,000
Median salary % change year-on-year +2.56% -2.50%  
90% offered a salary of more than £24,000 £24,500 £26,500
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Analyst
Job Vacancy Trend in Wiltshire

The job posting trend of jobs advertised in Wiltshire that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Wiltshire

Support Analyst
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Wiltshire.

Salary trend for Support Analyst in Wiltshire

Support Analyst
Salary Histogram in Wiltshire

The salary distribution of IT jobs citing Support Analyst in Wiltshire over the 3 months to 23 March 2017.

Salary histogram for Support Analyst in Wiltshire

Support Analyst
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Wiltshire region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salisbury +1 16 £25,000 +11.11%
Swindon 0 15 £23,000 -25.80% 1
Chippenham +6 6 £35,000 +55.55% 1
Calne - 3 £21,000 -
Support Analyst
South West

Support Analyst Skill Set
Top 30 Related IT Skills in Wiltshire

For the 6 months to 23 March 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region featuring Support Analyst in the job title.

1 36 (42.86%) Active Directory
2 34 (40.48%) Windows
3 33 (39.29%) MS Office
3 33 (39.29%) Microsoft
4 23 (27.38%) ITIL
5 22 (26.19%) TCP/IP
6 21 (25.00%) MS Exchange
6 21 (25.00%) Finance
7 20 (23.81%) LAN
7 20 (23.81%) WAN
8 18 (21.43%) Citrix
8 18 (21.43%) SQL
8 18 (21.43%) Service Management
9 17 (20.24%) Wi-Fi
10 16 (19.05%) SQL Server
11 14 (16.67%) Oracle
11 14 (16.67%) Trend Analysis
12 13 (15.48%) MS Excel
13 11 (13.10%) ERP
13 11 (13.10%) ITIL Certification
14 10 (11.90%) Coaching
14 10 (11.90%) CRM
14 10 (11.90%) SAP
15 9 (10.71%) Linux
15 9 (10.71%) Unix
15 9 (10.71%) HTML
15 9 (10.71%) Java
15 9 (10.71%) Remote Desktop
15 9 (10.71%) Windows Server
16 8 (9.52%) Subversion

Support Analyst Skill Set
Top Related IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (25.00%) MS Exchange
2 7 (8.33%) Alfresco
2 7 (8.33%) Apache
2 7 (8.33%) JBoss
2 7 (8.33%) Joomla!
2 7 (8.33%) WebLogic
2 7 (8.33%) WebSphere
3 4 (4.76%) SharePoint
4 2 (2.38%) SharePoint 2013
5 1 (1.19%) IBM Domino
Applications
1 33 (39.29%) MS Office
2 13 (15.48%) MS Excel
Business Applications
1 7 (8.33%) SAP CRM
1 7 (8.33%) SAP ERP
2 2 (2.38%) Dynamics CRM
2 2 (2.38%) SAP CO
2 2 (2.38%) SAP FI
2 2 (2.38%) SAP FI/CO
3 1 (1.19%) Oracle Assets
3 1 (1.19%) Oracle Cash Management
3 1 (1.19%) Oracle EBS
3 1 (1.19%) Oracle EBS R12
3 1 (1.19%) Oracle Internet Expenses
3 1 (1.19%) Oracle iProcurement
3 1 (1.19%) Oracle Payables
3 1 (1.19%) Oracle Receivables
Cloud Services
1 7 (8.33%) GitHub
2 6 (7.14%) Office 365
3 1 (1.19%) Amazon AWS
3 1 (1.19%) Cloud Computing
3 1 (1.19%) Microsoft Azure
Communications & Networking
1 22 (26.19%) TCP/IP
2 20 (23.81%) LAN
2 20 (23.81%) WAN
3 17 (20.24%) Wi-Fi
4 9 (10.71%) Remote Desktop
5 5 (5.95%) DNS
5 5 (5.95%) Firewall
6 4 (4.76%) DHCP
6 4 (4.76%) Internet
7 2 (2.38%) Skype
8 1 (1.19%) Intranet
8 1 (1.19%) SAN
Database & Business Intelligence
1 16 (19.05%) SQL Server
2 7 (8.33%) MongoDB
2 7 (8.33%) MS Access
3 3 (3.57%) SQL Server Reporting Services
4 2 (2.38%) Ingres
4 2 (2.38%) MySQL
4 2 (2.38%) RDBMS
4 2 (2.38%) Relational Database
4 2 (2.38%) SQL Server 2005
5 1 (1.19%) BusinessObjects
5 1 (1.19%) Crystal Reports
5 1 (1.19%) MariaDB
5 1 (1.19%) Oracle Database
5 1 (1.19%) QlikView
Development Applications
1 8 (9.52%) Subversion
2 7 (8.33%) Jenkins
2 7 (8.33%) Maven
2 7 (8.33%) Oracle Forms
3 1 (1.19%) Selenium
General
1 21 (25.00%) Finance
2 7 (8.33%) Back Office
2 7 (8.33%) Front Office
3 4 (4.76%) Advertising
4 1 (1.19%) Retail
Libraries, Frameworks & Software Standards
1 9 (10.71%) HTML
2 7 (8.33%) Ajax
2 7 (8.33%) AngularJS
2 7 (8.33%) Backbone.js
2 7 (8.33%) Dojo
2 7 (8.33%) Ember.js
2 7 (8.33%) Hibernate
2 7 (8.33%) JPA
2 7 (8.33%) JSP
2 7 (8.33%) React
2 7 (8.33%) SOAP
2 7 (8.33%) Spring
2 7 (8.33%) Spring MVC
2 7 (8.33%) Spring Web Flow
2 7 (8.33%) Web Services
2 7 (8.33%) WSDL
2 7 (8.33%) XML
3 1 (1.19%) EDI
3 1 (1.19%) HTML5
3 1 (1.19%) jQuery
Miscellaneous
1 6 (7.14%) Analytical Skills
2 2 (2.38%) Computer Science
2 2 (2.38%) Management Information System
3 1 (1.19%) Data Centre
3 1 (1.19%) EPoS
3 1 (1.19%) Equities
3 1 (1.19%) Fixed Income
3 1 (1.19%) Internet of Things
3 1 (1.19%) Robotics
Operating Systems
1 34 (40.48%) Windows
2 9 (10.71%) Linux
2 9 (10.71%) Unix
2 9 (10.71%) Windows Server
3 7 (8.33%) Android
3 7 (8.33%) Apple iOS
4 5 (5.95%) Windows Server 2008
5 2 (2.38%) Windows 10
5 2 (2.38%) Windows Server 2003
5 2 (2.38%) Windows Server 2012
Processes & Methodologies
1 23 (27.38%) ITIL
2 18 (21.43%) Service Management
3 14 (16.67%) Trend Analysis
4 11 (13.10%) ERP
5 10 (11.90%) Coaching
5 10 (11.90%) CRM
6 8 (9.52%) Service Delivery
7 7 (8.33%) Android Development
7 7 (8.33%) iOS Development
7 7 (8.33%) Mobile Development
7 7 (8.33%) MVC
7 7 (8.33%) Open Source
7 7 (8.33%) Release Management
8 6 (7.14%) Prototyping
9 3 (3.57%) Business Intelligence
10 2 (2.38%) Asset Management
10 2 (2.38%) Performance Monitoring
10 2 (2.38%) Server Virtualisation
10 2 (2.38%) Time Management
10 2 (2.38%) Wealth Management
Programming Languages
1 18 (21.43%) SQL
2 9 (10.71%) Java
3 8 (9.52%) JavaScript
4 7 (8.33%) Delphi
4 7 (8.33%) Pascal
4 7 (8.33%) PHP
4 7 (8.33%) PowerShell
4 7 (8.33%) VBA
5 3 (3.57%) C
5 3 (3.57%) C#
5 3 (3.57%) VB
6 2 (2.38%) C++
6 2 (2.38%) Shell Script
7 1 (1.19%) T-SQL
Qualifications
1 11 (13.10%) ITIL Certification
2 7 (8.33%) SC Cleared
2 7 (8.33%) Security Cleared
3 5 (5.95%) Microsoft Certification
4 3 (3.57%) Degree
Quality Assurance & Compliance
1 5 (5.95%) SLA
System Software
1 36 (42.86%) Active Directory
2 3 (3.57%) Terminal Services
3 1 (1.19%) XenApp
Systems Management
1 8 (9.52%) Nagios
2 1 (1.19%) Graylog
Vendors
1 33 (39.29%) Microsoft
2 18 (21.43%) Citrix
3 14 (16.67%) Oracle
4 10 (11.90%) SAP
5 7 (8.33%) IBM
5 7 (8.33%) Symantec
6 2 (2.38%) Cisco
7 1 (1.19%) Altiris
7 1 (1.19%) IFS
7 1 (1.19%) Kronos
7 1 (1.19%) Lotus
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £20000 - £24000 per annum + Benefits and Bonus
Posted: 2 days ago
Chippenham, Wiltshire
Bluetownonline
Posted: 6 days ago