Period
to 20 November 2017

The median annual salary for a Support Engineer was £22,000 in advertised job vacancies in Telford during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
Shropshire > Telford
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 46 48 29
Rank change year-on-year +2 -19 -18
Permanent jobs requiring a Support Engineer 12 1 12
As % of all permanent IT jobs advertised in Telford 3.43% 0.24% 3.69%
As % of the Job Titles category 3.63% 0.26% 3.87%
Number of salaries quoted 10 1 5
Telford median annual salary £22,000 £33,200 £27,500
Median salary % change year-on-year -33.73% +20.73% -8.33%
10th Percentile £16,250 £33,100 £26,250
90th Percentile £42,668 £33,300 £28,750
Shropshire median annual salary £21,000 £34,100 £27,500
% change year-on-year -38.42% +24.00% -8.33%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Telford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Telford
Permanent vacancies in Telford with a recognized job title 331 388 310
% of permanent IT jobs with a recognized job title 94.57% 93.95% 95.38%
Number of salaries quoted 233 271 213
Telford median annual salary £40,000 £38,500 £40,000
Median salary % change year-on-year +3.90% -3.75% +23.08%
10th Percentile £22,813 £22,750 £23,700
90th Percentile £70,485 £58,750 £65,480
Shropshire median annual salary £37,500 £38,063 £37,500
% change year-on-year -1.48% +1.50% +7.14%

Support Engineer
Job Vacancy Trend in Telford

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Telford.

Job vacancy trend for Support Engineer in Telford

Support Engineer
Salary Trend in Telford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Telford.

Salary trend for Support Engineer in Telford

Support Engineer
Salary Histogram in Telford

The salary distribution of IT jobs citing Support Engineer in Telford over the 6 months to 20 November 2017.

Salary histogram for Support Engineer in Telford

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Telford

For the 6 months to 20 November 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Telford region featuring Support Engineer in the job title.

1 11 (91.67%) Microsoft
2 10 (83.33%) Active Directory
2 10 (83.33%) Windows
3 8 (66.67%) Citrix
3 8 (66.67%) Windows Server 2003
3 8 (66.67%) Windows Server 2008
4 6 (50.00%) VMware
5 5 (41.67%) DHCP
5 5 (41.67%) VMware Infrastructure
5 5 (41.67%) DNS
5 5 (41.67%) Windows Server 2012
5 5 (41.67%) Windows Server
6 4 (33.33%) Exchange Server 2010
6 4 (33.33%) Windows 7
6 4 (33.33%) Hyper-V
6 4 (33.33%) Microsoft Office
6 4 (33.33%) MS Exchange
6 4 (33.33%) Agile Software Development
7 3 (25.00%) Change Management
7 3 (25.00%) Clustering
7 3 (25.00%) WAP
7 3 (25.00%) ITIL
7 3 (25.00%) SAN
7 3 (25.00%) NAS
7 3 (25.00%) Root Cause Analysis
7 3 (25.00%) Windows 8
7 3 (25.00%) SCCM
7 3 (25.00%) SCOM
7 3 (25.00%) WSUS
7 3 (25.00%) Microsoft Data Protection Manager

Support Engineer Skill Set
Co-occurring IT Skills in Telford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (33.33%) Exchange Server 2010
1 4 (33.33%) MS Exchange
2 2 (16.67%) SharePoint
3 1 (8.33%) Confluence
Applications
1 4 (33.33%) Microsoft Office
Communications & Networking
1 5 (41.67%) DHCP
1 5 (41.67%) DNS
2 3 (25.00%) NAS
2 3 (25.00%) SAN
3 2 (16.67%) Firewall
3 2 (16.67%) Remote Desktop
3 2 (16.67%) TCP/IP
4 1 (8.33%) BIG-IP
Development Applications
1 1 (8.33%) Atlassian Bamboo
1 1 (8.33%) Git (software)
1 1 (8.33%) Jenkins
1 1 (8.33%) JIRA
1 1 (8.33%) Maven
1 1 (8.33%) Sonatype Nexus
1 1 (8.33%) Subversion
General
1 1 (8.33%) Finance
Libraries, Frameworks & Software Standards
1 3 (25.00%) WAP
2 1 (8.33%) Middleware
Miscellaneous
1 3 (25.00%) Clustering
Operating Systems
1 10 (83.33%) Windows
2 8 (66.67%) Windows Server 2003
2 8 (66.67%) Windows Server 2008
3 5 (41.67%) Windows Server
3 5 (41.67%) Windows Server 2012
4 4 (33.33%) Windows 7
5 3 (25.00%) Windows 8
6 1 (8.33%) Linux
6 1 (8.33%) Unix
Processes & Methodologies
1 4 (33.33%) Agile Software Development
2 3 (25.00%) Change Management
2 3 (25.00%) ITIL
2 3 (25.00%) Proactive Management
2 3 (25.00%) Root Cause Analysis
3 2 (16.67%) Kalman Filter
4 1 (8.33%) Coaching
4 1 (8.33%) Configuration Management
4 1 (8.33%) Continuous Delivery
4 1 (8.33%) Continuous Deployment
4 1 (8.33%) DevOps
4 1 (8.33%) Line Management
4 1 (8.33%) Mentoring
4 1 (8.33%) Scrum
4 1 (8.33%) SDLC
4 1 (8.33%) Server Virtualisation
4 1 (8.33%) Test Automation
Qualifications
1 1 (8.33%) Degree
System Software
1 10 (83.33%) Active Directory
2 5 (41.67%) VMware Infrastructure
3 4 (33.33%) Hyper-V
4 3 (25.00%) UAG
5 2 (16.67%) Microsoft Virtual Server
5 2 (16.67%) Virtual Servers
Systems Management
1 3 (25.00%) Microsoft Clustering
1 3 (25.00%) Microsoft Data Protection Manager
1 3 (25.00%) SCCM
1 3 (25.00%) SCOM
1 3 (25.00%) WSUS
2 1 (8.33%) Ansible
Vendors
1 11 (91.67%) Microsoft
2 8 (66.67%) Citrix
3 6 (50.00%) VMware
4 2 (16.67%) Barracuda Networks
4 2 (16.67%) Veeam
5 1 (8.33%) F5
5 1 (8.33%) Progress