Period
to 23 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Twickenham with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 27 22 33
Rank change year-on-year -5 +11 -15
Permanent jobs citing ITIL 6 8 9
As % of all permanent IT jobs advertised in Twickenham 3.75% 5.93% 5.36%
As % of the Processes & Methodologies category 4.69% 6.72% 5.63%
Number of salaries quoted 6 7 8
Twickenham median annual salary £36,250 £42,500 £60,000
Median salary % change year-on-year -14.71% -29.17% +71.43%
10th Percentile £29,875 £30,600 £26,250
90th Percentile £43,500 £58,500 £82,500
Richmond upon Thames median annual salary £37,500 £42,500 £60,000
% change year-on-year -11.76% -29.17% +9.09%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Twickenham with a requirement for process or methodology skills.

All Process and Methodology Skills
Twickenham
Permanent vacancies with a requirement for process or methodology skills 128 119 160
As % of all permanent IT jobs advertised in Twickenham 80.00% 88.15% 95.24%
Number of salaries quoted 115 107 154
Twickenham median annual salary £50,000 £42,500 £47,500
Median salary % change year-on-year +17.65% -10.53% +5.56%
10th Percentile £30,400 £28,750 £27,500
90th Percentile £67,500 £61,250 £70,650
Richmond upon Thames median annual salary £52,500 £45,000 £47,500
% change year-on-year +16.67% -5.26% +5.56%

ITIL
Job Vacancy Trend in Twickenham

Job postings citing ITIL as a percentage of all IT jobs advertised in Twickenham.

Job vacancy trend for ITIL in Twickenham

ITIL
Salary Trend in Twickenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Twickenham.

Salary trend for ITIL in Twickenham

ITIL
Salary Histogram in Twickenham

The salary distribution of IT jobs citing ITIL in Twickenham over the 6 months to 23 November 2017.

Salary histogram for ITIL in Twickenham

For the 6 months to 23 November 2017, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Twickenham region with a requirement for ITIL.

1 5 (83.33%) Microsoft
2 4 (66.67%) Active Directory
2 4 (66.67%) Microsoft Office
2 4 (66.67%) Office 365
3 3 (50.00%) Windows Server
3 3 (50.00%) Windows
3 3 (50.00%) VMware
3 3 (50.00%) Problem Management
3 3 (50.00%) VMware Infrastructure
4 2 (33.33%) Release Management
4 2 (33.33%) User Acceptance Testing
4 2 (33.33%) Test Scripting
4 2 (33.33%) Business Analysis
4 2 (33.33%) Dynamics CRM
4 2 (33.33%) Marketing
4 2 (33.33%) JIRA
4 2 (33.33%) Windows Server 2008
4 2 (33.33%) Hyper-V
4 2 (33.33%) Windows 7
4 2 (33.33%) Microsoft Azure
4 2 (33.33%) Exchange Server 2010
4 2 (33.33%) Process Improvement
4 2 (33.33%) Root Cause Analysis
4 2 (33.33%) Windows Server 2012
4 2 (33.33%) IBM InfoSphere
4 2 (33.33%) Oracle Reports
4 2 (33.33%) CRM
4 2 (33.33%) ERP
4 2 (33.33%) MS Exchange
4 2 (33.33%) Citrix

ITIL
Co-occurring IT Skills in Twickenham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (33.33%) Exchange Server 2010
1 2 (33.33%) MS Exchange
Applications
1 4 (66.67%) Microsoft Office
Business Applications
1 2 (33.33%) Dynamics CRM
1 2 (33.33%) Oracle ERP
Cloud Services
1 4 (66.67%) Office 365
2 2 (33.33%) Microsoft Azure
Communications & Networking
1 2 (33.33%) VoIP
2 1 (16.67%) Cisco IOS
2 1 (16.67%) Skype
2 1 (16.67%) SMS
Database & Business Intelligence
1 2 (33.33%) IBM InfoSphere
1 2 (33.33%) Oracle Reports
Development Applications
1 2 (33.33%) JIRA
General
1 2 (33.33%) Games
1 2 (33.33%) Marketing
2 1 (16.67%) Advertising
Job Titles
1 2 (33.33%) Administrator
1 2 (33.33%) Infrastructure Technician
1 2 (33.33%) Senior Infrastructure Technician
1 2 (33.33%) Senior Technician
1 2 (33.33%) Systems Administrator
2 1 (16.67%) Infrastructure Manager
2 1 (16.67%) IT Infrastructure Manager
2 1 (16.67%) IT Manager
2 1 (16.67%) Service Desk Team Leader
2 1 (16.67%) Team Leader
Miscellaneous
1 2 (33.33%) Hybrid Cloud
1 2 (33.33%) Management Information System
2 1 (16.67%) Handset
2 1 (16.67%) NHS
2 1 (16.67%) Smartphone
2 1 (16.67%) Video Conferencing
Operating Systems
1 3 (50.00%) Windows
1 3 (50.00%) Windows Server
2 2 (33.33%) Windows 10
2 2 (33.33%) Windows 7
2 2 (33.33%) Windows Server 2008
2 2 (33.33%) Windows Server 2012
3 1 (16.67%) Android
Processes & Methodologies
1 3 (50.00%) Problem Management
2 2 (33.33%) Business Analysis
2 2 (33.33%) CRM
2 2 (33.33%) ERP
2 2 (33.33%) Process Improvement
2 2 (33.33%) Regression Testing
2 2 (33.33%) Release Management
2 2 (33.33%) Root Cause Analysis
2 2 (33.33%) Test Scripting
2 2 (33.33%) User Acceptance Testing
3 1 (16.67%) Asset Management
3 1 (16.67%) BCP
3 1 (16.67%) Business Continuity
3 1 (16.67%) Change Management
3 1 (16.67%) Continuous Improvement
3 1 (16.67%) Data Security
3 1 (16.67%) Disaster Recovery
3 1 (16.67%) ITIL V3
3 1 (16.67%) Service Delivery
3 1 (16.67%) Service Management
Programming Languages
1 2 (33.33%) SQL
2 1 (16.67%) C
Qualifications
1 1 (16.67%) MCSA
1 1 (16.67%) Microsoft Certification
System Software
1 4 (66.67%) Active Directory
2 3 (50.00%) VMware Infrastructure
3 2 (33.33%) Hyper-V
4 1 (16.67%) XenDesktop
Systems Management
1 1 (16.67%) Cisco CUCM
1 1 (16.67%) Microsoft Intune
1 1 (16.67%) SCCM
Vendors
1 5 (83.33%) Microsoft
2 3 (50.00%) VMware
3 2 (33.33%) Citrix
3 2 (33.33%) IBM
3 2 (33.33%) Oracle
4 1 (16.67%) Apple
4 1 (16.67%) Cisco
4 1 (16.67%) Veeam
4 1 (16.67%) Xerox