Customer Service Representative
North East > Tyne and Wear
The median Customer Service Representative salary in Tyne and Wear is £23,354 per year, according to job vacancies posted during the 6 months leading to 31 December 2025.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 31 Dec 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 66 | - | - |
| Rank change year-on-year | - | - | - |
| Permanent jobs requiring a Customer Service Representative | 4 | 0 | 0 |
| As % of all permanent jobs in Tyne and Wear | 0.51% | - | - |
| As % of the Job Titles category | 0.54% | - | - |
| Number of salaries quoted | 2 | 0 | 0 |
| 10th Percentile | £21,967 | - | - |
| 25th Percentile | £22,487 | - | - |
| Median annual salary (50th Percentile) | £23,354 | - | - |
| 75th Percentile | £24,220 | - | - |
| 90th Percentile | £24,740 | - | - |
| North East median annual salary | £25,087 | - | - |
All Permanent IT Job Roles
Tyne and Wear
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Tyne and Wear. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in Tyne and Wear with a recognized job title | 742 | 713 | 410 |
| % of permanent jobs with a recognized job title | 95.01% | 96.22% | 97.16% |
| Number of salaries quoted | 532 | 334 | 359 |
| 10th Percentile | £28,250 | £30,825 | £30,000 |
| 25th Percentile | £33,000 | £36,250 | £37,500 |
| Median annual salary (50th Percentile) | £50,000 | £50,000 | £50,000 |
| Median % change year-on-year | - | - | -4.76% |
| 75th Percentile | £65,000 | £70,000 | £62,750 |
| 90th Percentile | £77,500 | £87,125 | £77,500 |
| North East median annual salary | £45,749 | £50,000 | £50,000 |
| % change year-on-year | -8.50% | - | +1.86% |
Customer Service Representative
Job Vacancy Trend in Tyne and Wear
Historical trend showing the proportion of permanent IT job postings featuring 'Customer Service Representative' in the job title relative to all permanent IT jobs advertised in Tyne and Wear.
Customer Service Representative
Salary Trend in Tyne and Wear
Salary distribution trend for Customer Service Representative job vacancies in Tyne and Wear.
Customer Service Representative
Job Locations in Tyne and Wear
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service Representative within the Tyne and Wear region over the 6 months to 31 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Newcastle upon Tyne | - | 2 | - | - | 1 |
| Wallsend | - | 1 | £21,620 | - | |
| Customer Service Representative North East |
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Customer Service Representative Skill Set
Top 9 Co-Occurring Skills & Capabilities in Tyne and Wear
For the 6 months to 31 December 2025, Customer Service Representative job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Tyne and Wear region featuring Customer Service Representative in the job title.
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Customer Service Representative Skill Set
Co-Occurring Skills & Capabilities in Tyne and Wear by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:
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