Period
to 17 January 2021

The following table provides summary statistics for permanent job vacancies with a requirement for CTI skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CTI over the 6 months to 17 January 2021 with a comparison to the same period in the previous 2 years.

Computer Telephony Integration (CTI)
UK
6 months to
17 Jan 2021
Same period 2020 Same period 2019
Rank 744 985 1079
Rank change year-on-year +241 +94 +81
Permanent jobs citing CTI 12 30 44
As % of all permanent jobs advertised in the UK 0.019% 0.024% 0.029%
As % of the Communications & Networking category 0.14% 0.16% 0.19%
Number of salaries quoted 9 27 35
Median annual salary £65,000 £62,500 £60,000
Median salary % change year-on-year +4.00% +4.17% +41.18%
10th Percentile £59,250 £32,300 £48,000
90th Percentile £65,500 £76,750 £75,649
UK excluding London median annual salary £65,000 £60,000 £57,500
% change year-on-year +8.33% +4.35% +35.29%

CTI is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Permanent vacancies with a requirement for communications or computer networking skills 8,792 18,980 22,799
As % of all permanent IT jobs advertised in the UK 14.20% 15.05% 15.08%
Number of salaries quoted 7,030 15,157 18,103
Median annual salary £50,000 £47,500 £47,500
Median salary % change year-on-year +5.26% - +5.56%
10th Percentile £28,750 £26,000 £26,250
90th Percentile £80,000 £77,500 £76,250
UK excluding London median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - +6.25%

CTI
Job Vacancy Trend

Job postings citing CTI as a proportion of all IT jobs advertised.

Job vacancy trend for CTI in the UK

CTI
Salary Trend

3-month moving average salary quoted in jobs citing CTI.

Salary trend for CTI in the UK

CTI
Salary Histogram

Salary distribution for jobs citing CTI over the 6 months to 17 January 2021.

Salary histogram for CTI in the UK

CTI
Top 7 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CTI within the UK over the 6 months to 17 January 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
UK excluding London +206 10 £65,000 +8.33% 2
Scotland - 7 £65,000 -
England +248 4 £65,000 +8.33% 2
North of England +92 2 - -
North West - 2 - -
London +198 1 £65,000 +31.98%
South East +148 1 - - 1

For the 6 months to 17 January 2021, IT jobs citing CTI also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for CTI.

1 9 (75.00%) SQL
1 9 (75.00%) Cisco
1 9 (75.00%) AWS
2 8 (66.67%) Cybersecurity
3 7 (58.33%) OAuth2
3 7 (58.33%) Docker
3 7 (58.33%) Software-Defined Networking
3 7 (58.33%) Line Management
3 7 (58.33%) Mentoring
3 7 (58.33%) Coaching
3 7 (58.33%) Metasploit
3 7 (58.33%) Azure
3 7 (58.33%) SaaS
3 7 (58.33%) OpenID
3 7 (58.33%) Core Impact
3 7 (58.33%) Google
3 7 (58.33%) Enterprise Architecture
3 7 (58.33%) Web Development
3 7 (58.33%) TOGAF
3 7 (58.33%) Nessus
3 7 (58.33%) WebScarab
3 7 (58.33%) Penetration Testing
3 7 (58.33%) OAuth
3 7 (58.33%) SAML
3 7 (58.33%) Microsoft
3 7 (58.33%) CCNP
3 7 (58.33%) CCNA
3 7 (58.33%) Cisco Certification
3 7 (58.33%) Microsoft Certification
3 7 (58.33%) Firewall

CTI
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (16.67%) Oracle SOA Suite
Cloud Services
1 9 (75.00%) AWS
2 7 (58.33%) Azure
2 7 (58.33%) GCP
2 7 (58.33%) IaaS
2 7 (58.33%) Office 365
2 7 (58.33%) SaaS
3 2 (16.67%) AWS Lambda
3 2 (16.67%) Serverless
Communications & Networking
1 7 (58.33%) Firewall
1 7 (58.33%) LAN
1 7 (58.33%) Software-Defined Networking
1 7 (58.33%) TCP/IP
1 7 (58.33%) WAN
2 2 (16.67%) Softphone
3 1 (8.33%) VoIP
Database & Business Intelligence
1 2 (16.67%) MySQL
2 1 (8.33%) SQL Server
Development Applications
1 7 (58.33%) Metasploit
1 7 (58.33%) WebScarab
2 1 (8.33%) Git (software)
2 1 (8.33%) Team Foundation Server
General
1 2 (16.67%) Multimedia
2 1 (8.33%) Police
2 1 (8.33%) Telecoms
Job Titles
1 9 (75.00%) Architect
2 7 (58.33%) Cloud Architect
2 7 (58.33%) Cloud Solutions Architect
2 7 (58.33%) Solutions Architect
3 2 (16.67%) Technical Architect
4 1 (8.33%) C# Developer
4 1 (8.33%) C# Software Developer
4 1 (8.33%) C++ Developer
4 1 (8.33%) C++ Software Developer
4 1 (8.33%) C++/C# Developer
4 1 (8.33%) Cyber Threat Intelligence Specialist
4 1 (8.33%) Developer
4 1 (8.33%) Software Developer
4 1 (8.33%) SQL Server Developer
4 1 (8.33%) Technology Manager
4 1 (8.33%) Telephony Developer
4 1 (8.33%) Threat Intelligence Specialist
Libraries, Frameworks & Software Standards
1 7 (58.33%) OAuth
1 7 (58.33%) OAuth2
1 7 (58.33%) OpenID
1 7 (58.33%) SAML
2 2 (16.67%) .NET
2 2 (16.67%) Web Services
Miscellaneous
1 7 (58.33%) Cloud Native
1 7 (58.33%) Hybrid Cloud
1 7 (58.33%) Mobile App
2 2 (16.67%) Analytical Skills
2 2 (16.67%) IVR
3 1 (8.33%) Cyber Defence
3 1 (8.33%) Cyber Kill Chain
3 1 (8.33%) Cyberthreat
Operating Systems
1 1 (8.33%) Windows
Processes & Methodologies
1 8 (66.67%) Cybersecurity
2 7 (58.33%) Coaching
2 7 (58.33%) Enterprise Architecture
2 7 (58.33%) Identity Access Management
2 7 (58.33%) ITIL
2 7 (58.33%) Line Management
2 7 (58.33%) Mentoring
2 7 (58.33%) Penetration Testing
2 7 (58.33%) Server Virtualisation
2 7 (58.33%) Technical Leadership
2 7 (58.33%) TOGAF
2 7 (58.33%) Web Development
3 2 (16.67%) SOA
4 1 (8.33%) CRM
4 1 (8.33%) Multithreading
4 1 (8.33%) Open Source
4 1 (8.33%) Risk Management
4 1 (8.33%) Software Engineering
4 1 (8.33%) Unit Testing
4 1 (8.33%) WFM
Programming Languages
1 9 (75.00%) SQL
2 2 (16.67%) Java
3 1 (8.33%) C#
3 1 (8.33%) C++
Qualifications
1 7 (58.33%) AWS Certification
1 7 (58.33%) CCNA
1 7 (58.33%) CCNP
1 7 (58.33%) Cisco Certification
1 7 (58.33%) MCSE
1 7 (58.33%) Microsoft Certification
Quality Assurance & Compliance
1 1 (8.33%) NIST
System Software
1 7 (58.33%) Docker
Systems Management
1 7 (58.33%) Core Impact
1 7 (58.33%) Kubernetes
1 7 (58.33%) Nessus
1 7 (58.33%) Nexpose
Vendors
1 9 (75.00%) Cisco
2 7 (58.33%) Google
2 7 (58.33%) Microsoft
3 2 (16.67%) Oracle
4 1 (8.33%) Avaya
4 1 (8.33%) Pega