Period
to 25 May 2019

The following table provides summary statistics for permanent job vacancies with a requirement for CTI skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CTI over the 6 months to 25 May 2019 with a comparison to the same period in the previous 2 years.

Computer Telephony Integration (CTI)
UK
6 months to
25 May 2019
Same period 2018 Same period 2017
Rank 1058 1155 1138
Rank change year-on-year +97 -17 +80
Permanent jobs citing CTI 38 31 48
As % of all permanent IT jobs advertised in the UK 0.026% 0.018% 0.028%
As % of the Communications & Networking category 0.17% 0.12% 0.18%
Number of salaries quoted 35 17 36
UK median annual salary £54,000 £55,000 £46,250
Median salary % change year-on-year -1.82% +18.92% +2.78%
10th Percentile £43,500 £25,000 £26,100
90th Percentile £81,260 £87,500 £83,125
UK excluding London median annual salary £54,000 £54,825 £39,750
% change year-on-year -1.50% +37.92% -0.63%

CTI is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Permanent vacancies with a requirement for communications or computer networking skills 22,610 26,253 26,960
As % of all permanent IT jobs advertised in the UK 15.58% 15.10% 15.95%
Number of salaries quoted 17,146 20,831 21,974
UK median annual salary £46,500 £46,000 £45,000
Median salary % change year-on-year +1.09% +2.22% -
10th Percentile £26,000 £26,000 £25,500
90th Percentile £77,500 £75,000 £72,500
UK excluding London median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% -

CTI
Job Vacancy Trend

Job postings citing CTI as a percentage of all IT jobs advertised.

Job vacancy trend for CTI in the UK

CTI
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CTI.

Salary trend for CTI in the UK

CTI
Salary Histogram

The salary distribution of IT jobs citing CTI over the 6 months to 25 May 2019.

Salary histogram for CTI in the UK

CTI
Top 8 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CTI within the UK over the 6 months to 25 May 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
UK excluding London +71 34 £54,000 -1.50%
England +105 33 £54,000 -16.92%
South East +54 26 £54,000 -32.50%
South West - 4 £45,000 -
Wales +18 3 £75,649 +37.98%
London +63 2 - -
North of England +33 1 £40,000 -
North West +27 1 £40,000 -

For the 6 months to 25 May 2019, IT jobs citing CTI also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for CTI.

1 21 (55.26%) Avaya
2 19 (50.00%) Agile Software Development
3 18 (47.37%) VoIP
4 17 (44.74%) C#
5 16 (42.11%) Cisco
5 16 (42.11%) Git (software)
6 12 (31.58%) SQL
6 12 (31.58%) Telecoms
7 11 (28.95%) Finance
8 10 (26.32%) SQL Server
8 10 (26.32%) Microsoft Azure
8 10 (26.32%) Amazon AWS
8 10 (26.32%) Microservices
9 9 (23.68%) .NET
9 9 (23.68%) T-SQL
9 9 (23.68%) Microsoft
9 9 (23.68%) IVR
10 8 (21.05%) CMS
10 8 (21.05%) Scrum
10 8 (21.05%) Wireless
10 8 (21.05%) MVC
10 8 (21.05%) Content Management
10 8 (21.05%) Continuous Integration
10 8 (21.05%) B2C
10 8 (21.05%) Juniper
10 8 (21.05%) C++
10 8 (21.05%) IIS
10 8 (21.05%) Visual Studio
10 8 (21.05%) Web Services
10 8 (21.05%) N-Tier

CTI
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (21.05%) CMS
1 8 (21.05%) IIS
2 3 (7.89%) Office Communications Server
2 3 (7.89%) Skype for Business
Business Applications
1 3 (7.89%) Siebel CRM
2 1 (2.63%) Payment Gateway
2 1 (2.63%) Sage 50
Cloud Services
1 10 (26.32%) Amazon AWS
1 10 (26.32%) Microsoft Azure
2 8 (21.05%) Cloud Computing
3 6 (15.79%) SaaS
3 6 (15.79%) Twilio
4 3 (7.89%) Office 365
5 2 (5.26%) IaaS
5 2 (5.26%) PaaS
Communications & Networking
1 18 (47.37%) VoIP
2 8 (21.05%) Wireless
3 7 (18.42%) H.323
3 7 (18.42%) ISDN
3 7 (18.42%) WAN
4 6 (15.79%) GPRS
4 6 (15.79%) PBX
5 5 (13.16%) LAN
6 4 (10.53%) 2G
6 4 (10.53%) 3G
6 4 (10.53%) 4G
6 4 (10.53%) Cisco Nexus
6 4 (10.53%) DNS
6 4 (10.53%) Firewall
6 4 (10.53%) IP Telephony
6 4 (10.53%) LTE
6 4 (10.53%) Network Security
6 4 (10.53%) SS7
6 4 (10.53%) UMTS
7 3 (7.89%) xDSL
Database & Business Intelligence
1 10 (26.32%) SQL Server
2 8 (21.05%) NoSQL
2 8 (21.05%) Relational Database
2 8 (21.05%) SQL Server 2008
2 8 (21.05%) SQL Server 2012
2 8 (21.05%) SQL Server 2014
2 8 (21.05%) SQL Server 2016
3 6 (15.79%) Redis
4 4 (10.53%) Amazon Athena
5 1 (2.63%) Crystal Reports
5 1 (2.63%) OLAP
5 1 (2.63%) SQL Server Analysis Services
5 1 (2.63%) SQL Server Integration Services
5 1 (2.63%) SQL Server Reporting Services
Development Applications
1 16 (42.11%) Git (software)
2 8 (21.05%) git-flow
2 8 (21.05%) Jenkins
2 8 (21.05%) Octopus Deploy
2 8 (21.05%) Team Foundation Server
2 8 (21.05%) Visual Studio
General
1 12 (31.58%) Telecoms
2 11 (28.95%) Finance
3 4 (10.53%) Financial Institution
3 4 (10.53%) Legal
4 1 (2.63%) Electronics
4 1 (2.63%) French Language
4 1 (2.63%) German Language
4 1 (2.63%) Manufacturing
4 1 (2.63%) Marketing
4 1 (2.63%) Polish Language
4 1 (2.63%) Retail
4 1 (2.63%) Russian Language
Job Titles
1 14 (36.84%) Developer
2 8 (21.05%) Architect
2 8 (21.05%) Network Engineer
3 7 (18.42%) .NET Developer
4 6 (15.79%) C# Developer
5 5 (13.16%) C++ Developer
5 5 (13.16%) C++/C# Developer
5 5 (13.16%) Integration Developer
5 5 (13.16%) Lead C# Developer
5 5 (13.16%) Lead Developer
6 3 (7.89%) 3rd Line Support
6 3 (7.89%) 3rd Line Support Analyst
6 3 (7.89%) Senior .NET Developer
6 3 (7.89%) Senior Analyst
6 3 (7.89%) Senior Developer
6 3 (7.89%) Senior Siebel Support Analyst
6 3 (7.89%) Senior Support Analyst
6 3 (7.89%) Siebel Support Analyst
6 3 (7.89%) Support Analyst
6 3 (7.89%) Telephony Architect
Libraries, Frameworks & Software Standards
1 9 (23.68%) .NET
2 8 (21.05%) .NET Core
2 8 (21.05%) ASP.NET Web API
2 8 (21.05%) RabbitMQ
2 8 (21.05%) Web Services
3 2 (5.26%) AngularJS
3 2 (5.26%) Node.js
3 2 (5.26%) Twitter Bootstrap
4 1 (2.63%) ActiveX
4 1 (2.63%) CSS
4 1 (2.63%) DCOM
4 1 (2.63%) HTML
4 1 (2.63%) ODBC
4 1 (2.63%) XML
Miscellaneous
1 9 (23.68%) IVR
2 8 (21.05%) N-Tier
3 6 (15.79%) Private Cloud
4 5 (13.16%) Analytical Skills
5 4 (10.53%) Data Centre
5 4 (10.53%) Enterprise Software
5 4 (10.53%) NHS
6 1 (2.63%) Chip and PIN
6 1 (2.63%) EPoS
6 1 (2.63%) Video Conferencing
6 1 (2.63%) Virtual Team
Operating Systems
1 4 (10.53%) Linux
2 3 (7.89%) Unix
3 2 (5.26%) Windows
Processes & Methodologies
1 19 (50.00%) Agile Software Development
2 10 (26.32%) Microservices
3 8 (21.05%) B2C
3 8 (21.05%) Content Management
3 8 (21.05%) Continuous Integration
3 8 (21.05%) MVC
3 8 (21.05%) Scrum
3 8 (21.05%) SDLC
3 8 (21.05%) Sprint Planning
4 7 (18.42%) Product Management
4 7 (18.42%) WFM
5 5 (13.16%) CRM
5 5 (13.16%) Software Testing
6 4 (10.53%) Data Security
6 4 (10.53%) Dependency Management
6 4 (10.53%) Information Security
6 4 (10.53%) Network Architecture
6 4 (10.53%) Performance Monitoring
6 4 (10.53%) Server Management
6 4 (10.53%) Service Delivery
Programming Languages
1 17 (44.74%) C#
2 12 (31.58%) SQL
3 9 (23.68%) T-SQL
4 8 (21.05%) C++
5 6 (15.79%) PowerShell
6 3 (7.89%) VB
7 2 (5.26%) JavaScript
8 1 (2.63%) Java
8 1 (2.63%) VB.NET
8 1 (2.63%) VBA
Qualifications
1 3 (7.89%) Cisco Certification
1 3 (7.89%) Degree
1 3 (7.89%) Siebel Certification
2 2 (5.26%) CISSP
2 2 (5.26%) MCP
2 2 (5.26%) MCSE
2 2 (5.26%) Microsoft Certification
3 1 (2.63%) CCNA
3 1 (2.63%) Master's Degree
Quality Assurance & Compliance
1 3 (7.89%) Data Quality
1 3 (7.89%) GDPR
2 1 (2.63%) QA
System Software
1 1 (2.63%) Hyper-V
1 1 (2.63%) VMware Infrastructure
Systems Management
1 7 (18.42%) Cisco CUCM
Vendors
1 21 (55.26%) Avaya
2 16 (42.11%) Cisco
3 9 (23.68%) Microsoft
4 8 (21.05%) Juniper
5 7 (18.42%) Motorola
6 6 (15.79%) Genesys
7 4 (10.53%) Blue Coat
7 4 (10.53%) Extreme Networks
7 4 (10.53%) F5
7 4 (10.53%) Fortinet
7 4 (10.53%) Meraki
7 4 (10.53%) Meru Networks
7 4 (10.53%) NICE Systems
7 4 (10.53%) Riverbed
7 4 (10.53%) Siebel
8 2 (5.26%) HP
8 2 (5.26%) Nortel
8 2 (5.26%) Siemens
9 1 (2.63%) Sage
9 1 (2.63%) VMware