The following table provides summary statistics for permanent job vacancies with a requirement for CTI skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CTI over the 3 months to 28 May 2017 with a comparison to the same period in the previous 2 years.

Computer Telephony Integration (CTI)
UK
3 months to
28 May 2017
Same period 2016 Same period 2015
Rank 832 862 825
Rank change year-on-year +30 -37  
Permanent jobs citing CTI 26 56 149
As % of all permanent IT jobs advertised in the UK 0.031% 0.056% 0.14%
As % of the Communications & Networking category 0.19% 0.33% 0.77%
Number of salaries quoted 20 33 118
Median salary £46,250 £45,000 £62,500
Median salary % change year-on-year +2.77% -28.00%  
90% offered a salary of more than £25,640 £30,000 £35,000
10% offered a salary of more than £97,500 £70,000 £180,000
UK excluding London median salary £30,550 £38,000 £50,000
% change year-on-year -19.60% -24.00%  

CTI is in the communications and computer networking skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for communications and computer networking skills.

Communications & Computer Network Skills
UK
Permanent job vacancies with a requirement for communications and computer networking skills 13562 16990 19331
As % of all permanent IT job vacancies advertised in the UK 15.95% 17.04% 17.88%
Number of salaries quoted 11012 14110 15523
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,500
10% offered a salary of more than £67,500 £67,500 £67,500
UK excluding London median salary £42,500 £42,500 £42,500

CTI
Job Vacancy Trend

The job posting trend of jobs advertised citing CTI as a proportion of all permanent or contract IT jobs with a match in the Communications & Networking category.

Job vacancy trend for CTI in the UK

CTI
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CTI.

Salary trend for CTI in the UK

CTI
Salary Histogram

The salary distribution of IT jobs citing CTI over the 3 months to 28 May 2017.

Salary histogram for CTI in the UK

CTI
Top 29 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CTI within the UK over the 3 months to 28 May 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +49 26 £46,250 +8.82% 2
London +51 11 £78,750 +12.50%
City of London +32 6 £70,000 -
Tyne and Wear - 5 £26,100 -
Newcastle upon Tyne - 5 £26,100 -
North East - 5 £26,100 -
Yorkshire +17 3 £45,000 -
Wakefield - 3 £45,000 -
West Yorkshire - 3 £45,000 -
South East +50 2 £45,000 +28.57%
South West - 2 - -
East Midlands - 2 £19,250 - 1
Derbyshire - 2 £19,250 -
Chesterfield - 2 £19,250 -
West Midlands +29 1 £35,000 +40.00%
Hampshire +20 1 £42,500 +41.66%
West Sussex +14 1 £47,500 -32.14%
Crawley +3 1 £47,500 -32.14%
Mid Wales - 1 - -
Warwickshire - 1 £35,000 -
Cornwall - 1 - -
Wiltshire - 1 - -
Farnborough - 1 £42,500 -
Stratford-upon-Avon - 1 £35,000 -
Newquay - 1 - -
Swindon - 1 - -
Wales - 1 - -
New Quay - 1 - -
Ceredigion - 1 - -

For the 6 months to 28 May 2017, IT jobs citing CTI also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for CTI.

1 23 (47.92%) ITIL
2 21 (43.75%) Telecoms
3 20 (41.67%) IVR
4 19 (39.58%) VoIP
5 13 (27.08%) Wireless
6 12 (25.00%) DNS
6 12 (25.00%) Kalman Filter
7 11 (22.92%) Web Services
7 11 (22.92%) Firewall
8 10 (20.83%) ITIL Certification
8 10 (20.83%) Skype for Business
9 9 (18.75%) Skype
9 9 (18.75%) Siebel
10 8 (16.67%) CRM
10 8 (16.67%) Microsoft
10 8 (16.67%) Active Directory
11 7 (14.58%) Cisco
11 7 (14.58%) Avaya
12 6 (12.50%) Informatica
12 6 (12.50%) Red Hat
12 6 (12.50%) Internet
12 6 (12.50%) Unix
12 6 (12.50%) PBX
12 6 (12.50%) Law
12 6 (12.50%) Handset
12 6 (12.50%) Packer
12 6 (12.50%) DevOps
12 6 (12.50%) Jenkins
12 6 (12.50%) Git (software)
12 6 (12.50%) Puppet

CTI
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (20.83%) Skype for Business
2 1 (2.08%) Documentum
2 1 (2.08%) MS Exchange
2 1 (2.08%) WebSphere
2 1 (2.08%) WebSphere Process Server
Applications
1 1 (2.08%) Microsoft Office
1 1 (2.08%) MS Visio
Business Applications
1 6 (12.50%) Siebel CRM
2 2 (4.17%) Dynamics CRM
Cloud Services
1 1 (2.08%) Microsoft Azure
1 1 (2.08%) Office 365
1 1 (2.08%) Oracle Service Cloud
Communications & Networking
1 19 (39.58%) VoIP
2 13 (27.08%) Wireless
3 12 (25.00%) DNS
4 11 (22.92%) Firewall
5 9 (18.75%) Skype
6 6 (12.50%) Internet
6 6 (12.50%) PBX
7 5 (10.42%) MD110
7 5 (10.42%) PABX
8 4 (8.33%) H.323
8 4 (8.33%) LDAP
8 4 (8.33%) Unified Communications
9 3 (6.25%) LAN
9 3 (6.25%) WAN
10 2 (4.17%) Asterisk PBX
10 2 (4.17%) ISDN
11 1 (2.08%) SAN
Database & Business Intelligence
1 1 (2.08%) SQL Server
Development Applications
1 6 (12.50%) Git (software)
1 6 (12.50%) Jenkins
2 2 (4.17%) Visual Studio
General
1 21 (43.75%) Telecoms
2 6 (12.50%) Law
3 5 (10.42%) Billing
4 4 (8.33%) Legal
Job Titles
1 9 (18.75%) IT Manager
2 8 (16.67%) Analyst
2 8 (16.67%) IT Services Manager
3 7 (14.58%) Senior Manager
3 7 (14.58%) Senior Service Manager
3 7 (14.58%) Service Desk Manager
3 7 (14.58%) Service Manager
4 6 (12.50%) Senior IT Manager
4 6 (12.50%) Siebel Analyst
4 6 (12.50%) Telephony Manager
5 5 (10.42%) Developer
5 5 (10.42%) Head of IT
6 4 (8.33%) Communications Manager
6 4 (8.33%) Head of IT Operations
6 4 (8.33%) Head of Operations
7 2 (4.17%) CRM Developer
7 2 (4.17%) Development Project Manager
7 2 (4.17%) Dynamics CRM Developer
7 2 (4.17%) IT Development Manager
7 2 (4.17%) Web Manager
Libraries, Frameworks & Software Standards
1 11 (22.92%) Web Services
2 4 (8.33%) .NET
2 4 (8.33%) XMPP
3 2 (4.17%) CSS
3 2 (4.17%) HTML
4 1 (2.08%) ASP.NET
4 1 (2.08%) JSP
4 1 (2.08%) Middleware
4 1 (2.08%) WPF
Miscellaneous
1 20 (41.67%) IVR
2 6 (12.50%) Handset
3 5 (10.42%) Video Conferencing
4 4 (8.33%) Management Information System
5 2 (4.17%) NHS
6 1 (2.08%) Algorithms
6 1 (2.08%) Computer Science
6 1 (2.08%) Driving Licence
6 1 (2.08%) PKI
Operating Systems
1 6 (12.50%) Unix
2 2 (4.17%) Windows
2 2 (4.17%) Windows Server
3 1 (2.08%) Linux
3 1 (2.08%) Windows Server 2008
Processes & Methodologies
1 23 (47.92%) ITIL
2 12 (25.00%) Kalman Filter
3 8 (16.67%) CRM
4 6 (12.50%) DevOps
5 5 (10.42%) Statistics
6 4 (8.33%) Coaching
6 4 (8.33%) Disaster Recovery
6 4 (8.33%) Information Security
6 4 (8.33%) Release Management
6 4 (8.33%) Workflow
7 3 (6.25%) Agile Software Development
7 3 (6.25%) Data Strategy
7 3 (6.25%) EAI
7 3 (6.25%) Problem Management
8 2 (4.17%) Business Analysis
8 2 (4.17%) Mobile Device Management
8 2 (4.17%) Process Improvement
8 2 (4.17%) Root Cause Analysis
8 2 (4.17%) Test Scripting
8 2 (4.17%) User Acceptance Testing
Programming Languages
1 4 (8.33%) C#
1 4 (8.33%) SQL
2 2 (4.17%) JavaScript
3 1 (2.08%) Assembly Language
3 1 (2.08%) C
3 1 (2.08%) C++
3 1 (2.08%) Java
3 1 (2.08%) PHP
3 1 (2.08%) PowerShell
Qualifications
1 10 (20.83%) ITIL Certification
2 4 (8.33%) Degree
3 1 (2.08%) Computer Science Degree
3 1 (2.08%) ITIL Foundation Certificate
3 1 (2.08%) Microsoft Certification
Quality Assurance & Compliance
1 4 (8.33%) SLA
System Software
1 8 (16.67%) Active Directory
2 1 (2.08%) Hyper-V
Systems Management
1 6 (12.50%) Packer
1 6 (12.50%) Puppet
2 2 (4.17%) MobiControl
3 1 (2.08%) Cisco CUCM
3 1 (2.08%) Microsoft Data Protection Manager
3 1 (2.08%) SCCM
3 1 (2.08%) SCOM
3 1 (2.08%) SCOrch
3 1 (2.08%) SCVMM
Vendors
1 9 (18.75%) Siebel
2 8 (16.67%) Microsoft
3 7 (14.58%) Avaya
3 7 (14.58%) Cisco
4 6 (12.50%) Informatica
4 6 (12.50%) Red Hat
5 5 (10.42%) Ericsson
5 5 (10.42%) Mitel
6 3 (6.25%) Genesys
7 2 (4.17%) BT
7 2 (4.17%) DataCash
7 2 (4.17%) IBM
7 2 (4.17%) NICE Systems
7 2 (4.17%) Nortel
7 2 (4.17%) Oracle
7 2 (4.17%) SOTI
7 2 (4.17%) Trillium
8 1 (2.08%) Adobe
8 1 (2.08%) jetNEXUS
8 1 (2.08%) Remedy
Leicester, Leicestershire
Ingenio
Salary: From £45,000 to £50,000 per annum
Posted: 6 days ago
Southend-On-Sea
Bluetown Online LTD
Salary: £23000 per annum
Posted: 12 days ago