Period
to 19 June 2018

The following table provides summary statistics for permanent job vacancies with a requirement for CTI skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CTI over the 6 months to 19 June 2018 with a comparison to the same period in the previous 2 years.

Computer Telephony Integration (CTI)
UK
6 months to
19 Jun 2018
Same period 2017 Same period 2016
Rank 1134 1130 1184
Rank change year-on-year -4 +54 -104
Permanent jobs citing CTI 37 47 85
As % of all permanent IT jobs advertised in the UK 0.021% 0.027% 0.043%
As % of the Communications & Networking category 0.14% 0.17% 0.25%
Number of salaries quoted 22 35 56
UK median annual salary £55,033 £47,500 £41,250
Median salary % change year-on-year +15.86% +15.15% -34.00%
10th Percentile £25,000 £26,100 £30,000
90th Percentile £87,500 £85,250 £71,250
UK excluding London median annual salary £53,662 £38,000 £38,000
% change year-on-year +41.22% - -22.05%

CTI is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Permanent vacancies with a requirement for communications or computer networking skills 26,110 27,509 33,762
As % of all permanent IT jobs advertised in the UK 15.17% 15.98% 16.91%
Number of salaries quoted 20,769 22,397 28,000
UK median annual salary £46,000 £45,000 £45,000
Median salary % change year-on-year +2.22% - +0.56%
10th Percentile £26,000 £25,500 £25,500
90th Percentile £75,000 £72,500 £70,000
UK excluding London median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - -

CTI
Job Vacancy Trend

Job postings citing CTI as a percentage of all IT jobs advertised.

Job vacancy trend for CTI in the UK

CTI
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CTI.

Salary trend for CTI in the UK

CTI
Salary Histogram

The salary distribution of IT jobs citing CTI over the 6 months to 19 June 2018.

Salary histogram for CTI in the UK

CTI
Top 11 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CTI within the UK over the 6 months to 19 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
UK excluding London +2 32 £53,662 +41.22% 3
England -18 30 £65,000 +36.84% 3
South East +10 15 £80,000 +88.24% 1
North of England -5 8 - - 1
North West - 8 - - 1
London -12 5 £60,225 -13.96%
Scotland - 5 £25,000 -
Wales +13 2 £55,033 +46.76%
West Midlands +15 1 - -
Midlands +6 1 - -
South West -4 1 £26,500 -29.33% 1

For the 6 months to 19 June 2018, IT jobs citing CTI also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for CTI.

1 18 (48.65%) Agile Software Development
2 14 (37.84%) LAN
2 14 (37.84%) WAN
2 14 (37.84%) Cisco
3 12 (32.43%) IVR
4 11 (29.73%) Degree
4 11 (29.73%) Avaya
4 11 (29.73%) Windows
5 10 (27.03%) Microsoft
5 10 (27.03%) Skype
6 9 (24.32%) Riverbed
6 9 (24.32%) Ethernet
6 9 (24.32%) MPLS
6 9 (24.32%) McAfee
7 8 (21.62%) Project Management
7 8 (21.62%) CheckPoint
7 8 (21.62%) ITIL
7 8 (21.62%) Problem-Solving
8 7 (18.92%) C#
8 7 (18.92%) Java
8 7 (18.92%) JavaScript
8 7 (18.92%) SQL
8 7 (18.92%) TOGAF
8 7 (18.92%) Finance
8 7 (18.92%) Back Office
9 6 (16.22%) PRINCE2
9 6 (16.22%) Web Services
9 6 (16.22%) SOA
9 6 (16.22%) ITIL V3
10 5 (13.51%) Waterfall

CTI
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.70%) Blackberry Enterprise Server
1 1 (2.70%) CMS
1 1 (2.70%) Exchange Server 2013
1 1 (2.70%) MS Exchange
1 1 (2.70%) Skype for Business
Applications
1 3 (8.11%) Microsoft Office
2 1 (2.70%) Microsoft Excel
2 1 (2.70%) MS Visio
Cloud Services
1 4 (10.81%) Office 365
Communications & Networking
1 14 (37.84%) LAN
1 14 (37.84%) WAN
2 10 (27.03%) Skype
3 9 (24.32%) Ethernet
3 9 (24.32%) MPLS
4 4 (10.81%) PBX
5 3 (8.11%) VoIP
6 2 (5.41%) Firewall
6 2 (5.41%) Unified Communications
6 2 (5.41%) VPN
7 1 (2.70%) Cisco IPT
7 1 (2.70%) H.323
7 1 (2.70%) Internet
7 1 (2.70%) Intranet
7 1 (2.70%) PABX
7 1 (2.70%) PSTN
Database & Business Intelligence
1 5 (13.51%) SQL Server
2 2 (5.41%) MySQL
Development Applications
1 2 (5.41%) Team Foundation Server
1 2 (5.41%) Visual Studio
2 1 (2.70%) Git (software)
2 1 (2.70%) Gitweb
2 1 (2.70%) JIRA
General
1 7 (18.92%) Back Office
1 7 (18.92%) Finance
2 4 (10.81%) Telecoms
3 1 (2.70%) Banking
3 1 (2.70%) Investment Banking
3 1 (2.70%) Law
3 1 (2.70%) Local Government
Job Titles
1 7 (18.92%) Infrastructure Manager
1 7 (18.92%) Network Infrastructure Manager
2 6 (16.22%) Architect
3 5 (13.51%) Delivery Manager
3 5 (13.51%) Infrastructure Delivery Manager
3 5 (13.51%) Network Delivery Manager
3 5 (13.51%) Network Manager
4 4 (10.81%) Systems Engineer
4 4 (10.81%) Telephony Architect
4 4 (10.81%) Telephony Engineer
5 3 (8.11%) Data Manager
5 3 (8.11%) Graduate
5 3 (8.11%) Graduate Systems Engineer
5 3 (8.11%) Technical Design Authority
5 3 (8.11%) Telephony Specialist
6 2 (5.41%) Designer
6 2 (5.41%) Technical Design Leader
6 2 (5.41%) Technical Leader
6 2 (5.41%) Voice Engineer
6 2 (5.41%) Voice Specialist
Libraries, Frameworks & Software Standards
1 6 (16.22%) Web Services
2 2 (5.41%) .NET
2 2 (5.41%) HTML
2 2 (5.41%) React
3 1 (2.70%) ASP.NET
3 1 (2.70%) CSS
3 1 (2.70%) EJB
3 1 (2.70%) jQuery
3 1 (2.70%) JSP
3 1 (2.70%) Node.js
3 1 (2.70%) OLE
3 1 (2.70%) Servlets
3 1 (2.70%) VXML
Miscellaneous
1 12 (32.43%) IVR
2 5 (13.51%) Mainframe
2 5 (13.51%) PMI
3 4 (10.81%) Computer Science
4 2 (5.41%) Hybrid Cloud
5 1 (2.70%) Analytical Skills
5 1 (2.70%) Blackberry
5 1 (2.70%) Driving Licence
5 1 (2.70%) Handset
5 1 (2.70%) NHS
5 1 (2.70%) VUI
Operating Systems
1 11 (29.73%) Windows
2 4 (10.81%) Linux
2 4 (10.81%) Unix
2 4 (10.81%) Windows Server 2008
2 4 (10.81%) Windows Server 2012
3 1 (2.70%) Red Hat Enterprise Linux
3 1 (2.70%) Windows Server
Processes & Methodologies
1 18 (48.65%) Agile Software Development
2 8 (21.62%) ITIL
2 8 (21.62%) Problem-Solving
2 8 (21.62%) Project Management
3 7 (18.92%) TOGAF
4 6 (16.22%) ITIL V3
4 6 (16.22%) PRINCE2
4 6 (16.22%) SOA
5 5 (13.51%) Analytics
5 5 (13.51%) CMMI
5 5 (13.51%) Escalation Management
5 5 (13.51%) PRINCE
5 5 (13.51%) RUP
5 5 (13.51%) Service Design
5 5 (13.51%) Waterfall
5 5 (13.51%) WFM
6 4 (10.81%) Capacity Management
6 4 (10.81%) Problem Management
6 4 (10.81%) Scrum
6 4 (10.81%) Visualisation
Programming Languages
1 7 (18.92%) C#
1 7 (18.92%) Java
1 7 (18.92%) JavaScript
1 7 (18.92%) SQL
2 5 (13.51%) COBOL
3 2 (5.41%) TypeScript
4 1 (2.70%) Bash Shell
4 1 (2.70%) C++
4 1 (2.70%) Python
4 1 (2.70%) VB
Qualifications
1 11 (29.73%) Degree
2 5 (13.51%) PMI Certification
3 4 (10.81%) Computer Science Degree
4 2 (5.41%) SC Cleared
4 2 (5.41%) Security Cleared
5 1 (2.70%) CCNP
5 1 (2.70%) CCNP Voice
5 1 (2.70%) Cisco Certification
5 1 (2.70%) HNC
5 1 (2.70%) Microsoft Certification
Quality Assurance & Compliance
1 3 (8.11%) QA
2 2 (5.41%) GDPR
3 1 (2.70%) PMO
Systems Management
1 1 (2.70%) Ansible
1 1 (2.70%) Cisco CUCM
1 1 (2.70%) Cisco UCCE
1 1 (2.70%) HP Quality Center
1 1 (2.70%) Rundeck
Vendors
1 14 (37.84%) Cisco
2 11 (29.73%) Avaya
3 10 (27.03%) Microsoft
4 9 (24.32%) McAfee
4 9 (24.32%) Riverbed
5 8 (21.62%) CheckPoint
6 4 (10.81%) TOWER Software
7 3 (8.11%) Genesys
7 3 (8.11%) Unisys
8 2 (5.41%) Verint
9 1 (2.70%) Apple
9 1 (2.70%) Oracle
9 1 (2.70%) Polycom
9 1 (2.70%) Red Hat
9 1 (2.70%) Salesforce.com