Period
to 3 July 2020

The following table provides summary statistics for permanent job vacancies with a requirement for CTI skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CTI over the 6 months to 3 July 2020 with a comparison to the same period in the previous 2 years.

Computer Telephony Integration (CTI)
UK
6 months to
3 Jul 2020
Same period 2019 Same period 2018
Rank 825 1074 1177
Rank change year-on-year +249 +103 -23
Permanent jobs citing CTI 19 44 42
As % of all permanent jobs advertised in the UK 0.024% 0.030% 0.024%
As % of the Communications & Networking category 0.16% 0.19% 0.16%
Number of salaries quoted 18 35 26
Median annual salary £55,000 £52,500 £55,033
Median salary % change year-on-year +4.76% -4.60% +15.86%
10th Percentile £50,000 £37,500 £25,000
90th Percentile £70,000 £78,000 £87,500
UK excluding London median annual salary £55,000 £52,500 £53,662
% change year-on-year +4.76% -2.17% +43.10%

CTI is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Permanent vacancies with a requirement for communications or computer networking skills 11,898 22,981 26,791
As % of all permanent IT jobs advertised in the UK 15.03% 15.68% 15.12%
Number of salaries quoted 9,283 17,393 21,287
Median annual salary £50,000 £46,000 £46,000
Median salary % change year-on-year +8.70% - +2.22%
10th Percentile £27,500 £26,000 £25,750
90th Percentile £78,750 £77,500 £75,000
UK excluding London median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - +6.25%

CTI
Job Vacancy Trend

Job postings citing CTI as a proportion of all IT jobs advertised.

Job vacancy trend for CTI in the UK

CTI
Salary Trend

3-month moving average salary quoted in jobs citing CTI.

Salary trend for CTI in the UK

CTI
Salary Histogram

Salary distribution for jobs citing CTI over the 6 months to 3 July 2020.

Salary histogram for CTI in the UK

CTI
Top 10 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CTI within the UK over the 6 months to 3 July 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
UK excluding London +215 18 £55,000 +4.76% 7
England +253 16 £52,500 - 4
South East +111 11 £55,000 +1.85%
Work from Home - 6 £52,500 - 2
North of England +125 2 - -
South West +85 2 £50,000 +11.11%
Yorkshire - 2 - -
Scotland - 2 £62,500 - 6
East Midlands - 1 - -
Midlands - 1 - - 1

For the 6 months to 3 July 2020, IT jobs citing CTI also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for CTI.

1 11 (57.89%) Agile Software Development
2 10 (52.63%) C#
2 10 (52.63%) Linux
3 9 (47.37%) VoIP
4 8 (42.11%) JavaScript
4 8 (42.11%) Azure
4 8 (42.11%) AWS
4 8 (42.11%) Docker
4 8 (42.11%) Kubernetes
5 7 (36.84%) SaaS
5 7 (36.84%) C++
5 7 (36.84%) Microsoft
6 6 (31.58%) Cisco
6 6 (31.58%) Development Roadmap
7 5 (26.32%) Mitel
7 5 (26.32%) TOGAF
7 5 (26.32%) JTAPI
7 5 (26.32%) Avaya
7 5 (26.32%) WAN
7 5 (26.32%) Windows
7 5 (26.32%) .NET
7 5 (26.32%) ASP.NET
7 5 (26.32%) ITIL
7 5 (26.32%) AngularJS
7 5 (26.32%) Software Engineering
7 5 (26.32%) Analytical Skills
7 5 (26.32%) Vue.js
7 5 (26.32%) .NET Core
7 5 (26.32%) Decision-Making
8 4 (21.05%) Coaching

CTI
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 8 (42.11%) AWS
1 8 (42.11%) Azure
2 7 (36.84%) SaaS
3 2 (10.53%) GCP
3 2 (10.53%) IaaS
4 1 (5.26%) Amazon ECS
4 1 (5.26%) Amazon S3
4 1 (5.26%) AWS Lambda
4 1 (5.26%) Dynamics 365
4 1 (5.26%) Power Platform
4 1 (5.26%) PowerApps
4 1 (5.26%) Serverless
Communications & Networking
1 9 (47.37%) VoIP
2 5 (26.32%) WAN
3 3 (15.79%) Ethernet
3 3 (15.79%) MPLS
3 3 (15.79%) Wi-Fi
4 2 (10.53%) Asterisk PBX
4 2 (10.53%) Firewall
4 2 (10.53%) LAN
4 2 (10.53%) Software-Defined Networking
4 2 (10.53%) TCP/IP
Database & Business Intelligence
1 2 (10.53%) GIS
1 2 (10.53%) MySQL
1 2 (10.53%) SQL Server
2 1 (5.26%) Amazon DynamoDB
2 1 (5.26%) Power BI
Development Applications
1 2 (10.53%) Git (software)
1 2 (10.53%) Metasploit
1 2 (10.53%) WebScarab
Job Titles
1 7 (36.84%) Developer
2 5 (26.32%) Architect
2 5 (26.32%) C# Developer
2 5 (26.32%) Consultant
2 5 (26.32%) Solutions Architect
3 3 (15.79%) Applications Architect
3 3 (15.79%) Infrastructure Manager
3 3 (15.79%) IT Architect
3 3 (15.79%) Network Infrastructure Manager
3 3 (15.79%) Network Manager
4 2 (10.53%) C++ Developer
4 2 (10.53%) Cloud Architect
4 2 (10.53%) Cloud Solutions Architect
4 2 (10.53%) Product Engineer
4 2 (10.53%) Products Support Engineer
4 2 (10.53%) Senior Support Engineer
4 2 (10.53%) Support Engineer
5 1 (5.26%) Senior Technical Manager
5 1 (5.26%) Technical Manager
5 1 (5.26%) VoIP Developer
Libraries, Frameworks & Software Standards
1 5 (26.32%) .NET
1 5 (26.32%) .NET Core
1 5 (26.32%) AngularJS
1 5 (26.32%) ASP.NET
1 5 (26.32%) JTAPI
1 5 (26.32%) Vue.js
2 4 (21.05%) Web Services
3 2 (10.53%) ActiveMQ
3 2 (10.53%) CGI
3 2 (10.53%) FreeSWITCH
3 2 (10.53%) LAMP
3 2 (10.53%) OAuth
3 2 (10.53%) OAuth2
3 2 (10.53%) OpenID
3 2 (10.53%) RabbitMQ
3 2 (10.53%) SAML
3 2 (10.53%) WebRTC
Miscellaneous
1 5 (26.32%) Analytical Skills
2 3 (15.79%) Mainframe
2 3 (15.79%) PMI
3 2 (10.53%) CCTV
3 2 (10.53%) Cloud Native
3 2 (10.53%) Hybrid Cloud
3 2 (10.53%) Linux Command Line
3 2 (10.53%) Mobile App
3 2 (10.53%) Replication
4 1 (5.26%) Self-Motivation
Operating Systems
1 10 (52.63%) Linux
2 5 (26.32%) Windows
3 2 (10.53%) Windows Server
Processes & Methodologies
1 11 (57.89%) Agile Software Development
2 6 (31.58%) Development Roadmap
3 5 (26.32%) Decision-Making
3 5 (26.32%) ITIL
3 5 (26.32%) Software Engineering
3 5 (26.32%) TOGAF
4 4 (21.05%) Coaching
5 3 (15.79%) CMMI
5 3 (15.79%) DevOps
5 3 (15.79%) Mentoring
5 3 (15.79%) Operational Stability
5 3 (15.79%) PRINCE2
5 3 (15.79%) Problem-Solving
5 3 (15.79%) Project Delivery
5 3 (15.79%) Project Management
5 3 (15.79%) RUP
5 3 (15.79%) Scrum
5 3 (15.79%) SOA
5 3 (15.79%) Technical Debt
5 3 (15.79%) Visualisation
Programming Languages
1 10 (52.63%) C#
2 8 (42.11%) JavaScript
3 7 (36.84%) C++
4 4 (21.05%) SQL
5 3 (15.79%) COBOL
5 3 (15.79%) Java
6 2 (10.53%) Bash Shell
6 2 (10.53%) Python
Qualifications
1 3 (15.79%) PMI Certification
2 2 (10.53%) AWS Certification
2 2 (10.53%) CCNA
2 2 (10.53%) CCNP
2 2 (10.53%) Cisco Certification
2 2 (10.53%) MCSE
2 2 (10.53%) Microsoft Certification
System Software
1 8 (42.11%) Docker
2 2 (10.53%) Kamailio
Systems Management
1 8 (42.11%) Kubernetes
2 2 (10.53%) Core Impact
2 2 (10.53%) Nessus
2 2 (10.53%) Nexpose
3 1 (5.26%) Ansible
3 1 (5.26%) Opscode Chef
3 1 (5.26%) Terraform
Vendors
1 7 (36.84%) Microsoft
2 6 (31.58%) Cisco
3 5 (26.32%) Avaya
3 5 (26.32%) Mitel
4 3 (15.79%) CheckPoint
4 3 (15.79%) McAfee
4 3 (15.79%) Meraki
4 3 (15.79%) Riverbed
5 2 (10.53%) Google
6 1 (5.26%) Pega
6 1 (5.26%) SaltStack