Period
to 18 February 2018

The following table provides summary statistics for permanent job vacancies with a requirement for CTI skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CTI over the 6 months to 18 February 2018 with a comparison to the same period in the previous 2 years.

Computer Telephony Integration (CTI)
UK
6 months to
18 Feb 2018
Same period 2017 Same period 2016
Rank 1163 1141 1235
Rank change year-on-year -22 +94 -47
Permanent jobs citing CTI 31 37 74
As % of all permanent IT jobs advertised in the UK 0.018% 0.021% 0.035%
As % of the Communications & Networking category 0.12% 0.13% 0.21%
Number of salaries quoted 14 25 54
UK median annual salary £51,000 £44,000 £47,500
Median salary % change year-on-year +15.91% -7.37% -11.63%
10th Percentile £35,000 £26,250 £35,750
90th Percentile £67,193 £72,500 £77,125
UK excluding London median annual salary £50,000 £37,500 £42,500
% change year-on-year +33.33% -11.76% -5.56%

CTI is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Permanent vacancies with a requirement for communications or computer networking skills 26,449 29,054 35,017
As % of all permanent IT jobs advertised in the UK 15.18% 16.64% 16.62%
Number of salaries quoted 21,351 23,598 29,053
UK median annual salary £45,000 £45,000 £45,000
10th Percentile £26,000 £25,750 £25,000
90th Percentile £73,750 £72,500 £70,250
UK excluding London median annual salary £40,000 £40,000 £40,000

CTI
Job Vacancy Trend

Job postings citing CTI as a percentage of all IT jobs advertised.

Job vacancy trend for CTI in the UK

CTI
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CTI.

Salary trend for CTI in the UK

CTI
Salary Histogram

The salary distribution of IT jobs citing CTI over the 6 months to 18 February 2018.

Salary histogram for CTI in the UK

CTI
Top 11 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CTI within the UK over the 6 months to 18 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -17 30 £51,000 +15.91% 4
UK excluding London +15 24 £50,000 +33.33% 3
South East +9 9 £35,000 +25.00% 2
London -7 7 £60,225 -13.96% 1
Midlands - 7 £43,750 -
West Midlands - 5 - -
Yorkshire +21 4 £50,500 +14.77%
North of England +7 4 £50,500 +14.77% 1
East of England - 3 - -
East Midlands - 2 £43,750 -
Scotland - 1 £40,000 -

For the 6 months to 18 February 2018, IT jobs citing CTI also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for CTI.

1 18 (58.06%) Windows
2 16 (51.61%) CRM
2 16 (51.61%) C#
3 14 (45.16%) SQL Server
4 13 (41.94%) Microsoft
5 12 (38.71%) JavaScript
6 11 (35.48%) Agile Software Development
7 10 (32.26%) Finance
8 9 (29.03%) .NET
8 9 (29.03%) Web Services
8 9 (29.03%) VoIP
8 9 (29.03%) Cisco
8 9 (29.03%) Citrix
9 7 (22.58%) Mainframe
9 7 (22.58%) SOA
9 7 (22.58%) Java
9 7 (22.58%) COBOL
9 7 (22.58%) Windows Server 2012
9 7 (22.58%) Windows Server
10 6 (19.35%) Visualisation
10 6 (19.35%) MySQL
10 6 (19.35%) Unix
10 6 (19.35%) Salesforce.com
10 6 (19.35%) Scrum
10 6 (19.35%) QA
11 5 (16.13%) Web Development
11 5 (16.13%) Firewall
11 5 (16.13%) Avaya
11 5 (16.13%) Siebel
11 5 (16.13%) CSS

CTI
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (12.90%) Elasticsearch
2 3 (9.68%) SharePoint
3 2 (6.45%) Exchange Server 2010
3 2 (6.45%) MS Exchange
3 2 (6.45%) Skype for Business
Applications
1 4 (12.90%) Microsoft Office
2 1 (3.23%) Microsoft Excel
2 1 (3.23%) Microsoft PowerPoint
2 1 (3.23%) MS Visio
Business Applications
1 5 (16.13%) Salesforce.com CRM
2 2 (6.45%) Dynamics CRM
Cloud Services
1 4 (12.90%) Office 365
2 2 (6.45%) Mimecast
Communications & Networking
1 9 (29.03%) VoIP
2 5 (16.13%) Firewall
3 4 (12.90%) Network Security
3 4 (12.90%) PBX
3 4 (12.90%) TCP/IP
4 3 (9.68%) Asterisk PBX
4 3 (9.68%) RTP
4 3 (9.68%) Unified Communications
5 2 (6.45%) DNS
5 2 (6.45%) HTTP
5 2 (6.45%) HTTPS
5 2 (6.45%) IPsec
5 2 (6.45%) LAN
5 2 (6.45%) NetScaler
5 2 (6.45%) SAN
5 2 (6.45%) Skype
5 2 (6.45%) Softphone
5 2 (6.45%) SSH
5 2 (6.45%) WAN
6 1 (3.23%) Cisco IPT
Database & Business Intelligence
1 14 (45.16%) SQL Server
2 6 (19.35%) MySQL
Development Applications
1 5 (16.13%) Visual Studio
2 4 (12.90%) WiX
3 2 (6.45%) JIRA
4 1 (3.23%) Team Foundation Server
General
1 10 (32.26%) Finance
2 4 (12.90%) Telecoms
3 2 (6.45%) Electronics
3 2 (6.45%) Manufacturing
3 2 (6.45%) Marketing
4 1 (3.23%) Billing
Job Titles
1 6 (19.35%) Technical Design Authority
2 5 (16.13%) Developer
2 5 (16.13%) HTML Developer
2 5 (16.13%) JavaScript Developer
3 4 (12.90%) Infrastructure Manager
3 4 (12.90%) Software Engineer
4 3 (9.68%) Architect
4 3 (9.68%) IT Support
4 3 (9.68%) IT Support Technician
4 3 (9.68%) IT Technician
4 3 (9.68%) Support Technician
5 2 (6.45%) Communications Manager
5 2 (6.45%) Infrastructure Engineer
5 2 (6.45%) IT Engineer
5 2 (6.45%) IT Infrastructure Engineer
5 2 (6.45%) Platform Architect
5 2 (6.45%) Server Engineer
5 2 (6.45%) Technical Architect
5 2 (6.45%) VMware Engineer
5 2 (6.45%) Windows Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 9 (29.03%) .NET
1 9 (29.03%) Web Services
2 5 (16.13%) CSS
2 5 (16.13%) HTML
2 5 (16.13%) XHTML
3 4 (12.90%) WCF
3 4 (12.90%) XML
4 2 (6.45%) JTAPI
4 2 (6.45%) LDAP
4 2 (6.45%) RFC 2833
4 2 (6.45%) TAPI
5 1 (3.23%) FreeSWITCH
Miscellaneous
1 7 (22.58%) Mainframe
2 4 (12.90%) Data Centre
3 3 (9.68%) PlayStation
4 2 (6.45%) Management Information System
5 1 (3.23%) Handset
5 1 (3.23%) IVR
Operating Systems
1 18 (58.06%) Windows
2 7 (22.58%) Windows Server
2 7 (22.58%) Windows Server 2012
3 6 (19.35%) Unix
4 4 (12.90%) Linux
5 3 (9.68%) Windows 10
5 3 (9.68%) Windows 7
6 2 (6.45%) Debian
6 2 (6.45%) Fedora
6 2 (6.45%) Ubuntu
6 2 (6.45%) Windows Server 2008
Processes & Methodologies
1 16 (51.61%) CRM
2 11 (35.48%) Agile Software Development
3 7 (22.58%) SOA
4 6 (19.35%) Scrum
4 6 (19.35%) Visualisation
5 5 (16.13%) OOP
5 5 (16.13%) PRINCE2
5 5 (16.13%) Robotic Process Automation
5 5 (16.13%) Root Cause Analysis
5 5 (16.13%) Web Development
6 4 (12.90%) ITIL
6 4 (12.90%) Multithreading
6 4 (12.90%) OOD
6 4 (12.90%) OWASP
6 4 (12.90%) Software Engineering
7 3 (9.68%) Process Management
8 2 (6.45%) Digital Marketing
8 2 (6.45%) Disaster Recovery
8 2 (6.45%) Programme Management
8 2 (6.45%) TOGAF
Programming Languages
1 16 (51.61%) C#
2 12 (38.71%) JavaScript
3 7 (22.58%) COBOL
3 7 (22.58%) Java
4 5 (16.13%) PHP
4 5 (16.13%) VB.NET
5 4 (12.90%) C++
6 2 (6.45%) SQL
6 2 (6.45%) T-SQL
Qualifications
1 3 (9.68%) Degree
2 2 (6.45%) Cisco Certification
2 2 (6.45%) Master's Degree
2 2 (6.45%) Microsoft Certification
3 1 (3.23%) CCNA
3 1 (3.23%) CCNP
3 1 (3.23%) CCNP Voice
3 1 (3.23%) SC Cleared
3 1 (3.23%) Security Cleared
Quality Assurance & Compliance
1 6 (19.35%) QA
2 2 (6.45%) ISO/IEC 27001
2 2 (6.45%) PA-DSS
2 2 (6.45%) PCI DSS
3 1 (3.23%) SLA
System Software
1 3 (9.68%) Hyper-V
2 2 (6.45%) VMware ESXi
2 2 (6.45%) VMware Infrastructure
2 2 (6.45%) vSphere
2 2 (6.45%) XenDesktop
3 1 (3.23%) Kamailio
Systems Management
1 3 (9.68%) Cisco CUCM
1 3 (9.68%) WSUS
2 2 (6.45%) vCenter Server
3 1 (3.23%) Cisco UCCE
Vendors
1 13 (41.94%) Microsoft
2 9 (29.03%) Cisco
2 9 (29.03%) Citrix
3 6 (19.35%) Salesforce.com
4 5 (16.13%) Avaya
4 5 (16.13%) Oracle
4 5 (16.13%) Siebel
5 4 (12.90%) VMware
6 2 (6.45%) HP
6 2 (6.45%) Red Hat
6 2 (6.45%) SAP
6 2 (6.45%) Unisys
6 2 (6.45%) Veeam
7 1 (3.23%) Samsung