Period
to 24 November 2017

The following table provides summary statistics for contract job vacancies with a requirement for CTI skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CTI over the 6 months to 24 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Computer Telephony Integration (CTI)
UK
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 852 842 846
Rank change year-on-year -10 +4 +7
Contract jobs citing CTI 44 44 48
As % of all contract IT jobs advertised in the UK 0.043% 0.042% 0.042%
As % of the Communications & Networking category 0.31% 0.27% 0.30%
Number of daily rates quoted 30 32 17
UK median daily rate £388 £494 £350
Median daily rate % change year-on-year -21.52% +41.07% +15.70%
10th Percentile £93 £402 £239
90th Percentile £476 £573 £550
UK excluding London median daily rate £388 £463 £350
% change year-on-year -16.22% +32.14% +16.67%
Number of hourly rates quoted 3 0 3
UK median hourly rate £11.00 - £45.00
10th Percentile £9.70 - £37.50
90th Percentile £21.50 - £47.50
UK excluding London median hourly rate £11.00 - £45.00

CTI is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
UK
Contract vacancies with a requirement for communications or computer networking skills 14116 16276 15916
As % of all contract IT jobs advertised in the UK 13.70% 15.50% 13.90%
Number of daily rates quoted 8591 9824 9211
UK median daily rate £400 £400 £388
Median daily rate % change year-on-year - +3.23% +3.33%
10th Percentile £181 £214 £213
90th Percentile £588 £575 £550
UK excluding London median daily rate £375 £375 £363
% change year-on-year - +3.45% +3.57%
Number of hourly rates quoted 741 834 1023
UK median hourly rate £19.00 £23.75 £20.94
Median hourly rate % change year-on-year -20.00% +13.45% +4.68%
10th Percentile £11.25 £11.72 £11.00
90th Percentile £46.89 £48.26 £45.95
UK excluding London median hourly rate £18.04 £25.00 £20.97
% change year-on-year -27.84% +19.23% +4.84%

CTI
Job Vacancy Trend

Job postings citing CTI as a percentage of all IT jobs advertised.

Job vacancy trend for CTI in the UK

CTI
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CTI.

Contractor daily rate trend for CTI in the UK

CTI
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing CTI over the 6 months to 24 November 2017.

Contractor daily rate histogram for CTI in the UK

CTI
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CTI.

Contractor hourly rate trend for CTI in the UK

CTI
Top 13 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CTI within the UK over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -10 38 £388 -22.50% 4
UK excluding London +54 37 £388 -16.22% 4
South East +13 16 £388 -13.89% 3
Midlands +43 13 £363 -19.44%
East Midlands - 8 £95 -
West Midlands +24 5 £400 -11.11%
London -32 4 £513 -2.38%
Scotland +5 3 £425 -
North of England +55 2 £406 -18.75% 1
East of England - 2 - -
North West +29 1 £363 -
Yorkshire +26 1 £450 -
South West -4 1 £330 -40.00%

For the 6 months to 24 November 2017, IT contractor jobs citing CTI also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for CTI.

1 20 (45.45%) Microsoft
2 19 (43.18%) C#
2 19 (43.18%) .NET
3 18 (40.91%) SQL Server
4 16 (36.36%) XML
4 16 (36.36%) Windows
4 16 (36.36%) Active Directory
5 14 (31.82%) Visual Studio
5 14 (31.82%) Agile Software Development
6 13 (29.55%) OOD
6 13 (29.55%) Multithreading
6 13 (29.55%) WCF
7 12 (27.27%) CRM
7 12 (27.27%) IVR
8 11 (25.00%) C++
8 11 (25.00%) TCP/IP
8 11 (25.00%) Network Security
8 11 (25.00%) OWASP
8 11 (25.00%) WiX
8 11 (25.00%) Elasticsearch
9 10 (22.73%) VoIP
9 10 (22.73%) Avaya
9 10 (22.73%) Cisco
9 10 (22.73%) PBX
10 9 (20.45%) Salesforce.com
10 9 (20.45%) LDAP
10 9 (20.45%) Citrix
11 8 (18.18%) Degree
12 7 (15.91%) Software Engineering
12 7 (15.91%) SLA

CTI
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (25.00%) Elasticsearch
2 6 (13.64%) Skype for Business
3 2 (4.55%) BizTalk Server
4 1 (2.27%) CMS
Business Applications
1 5 (11.36%) Salesforce.com CRM
2 3 (6.82%) Radian6
2 3 (6.82%) Social Studio
3 1 (2.27%) SAP CRM
Cloud Services
1 3 (6.82%) Microsoft Azure
1 3 (6.82%) Salesforce Sales Cloud
1 3 (6.82%) Salesforce Service Cloud
2 2 (4.55%) Azure Active Directory
2 2 (4.55%) IaaS
2 2 (4.55%) PaaS
3 1 (2.27%) npm
3 1 (2.27%) Twilio
Communications & Networking
1 11 (25.00%) Network Security
1 11 (25.00%) TCP/IP
2 10 (22.73%) PBX
2 10 (22.73%) VoIP
3 9 (20.45%) LDAP
4 6 (13.64%) H.323
4 6 (13.64%) Unified Communications
5 5 (11.36%) Skype
6 4 (9.09%) Asterisk PBX
6 4 (9.09%) DNS
6 4 (9.09%) HTTP
6 4 (9.09%) HTTPS
6 4 (9.09%) IPsec
6 4 (9.09%) RTP
6 4 (9.09%) Softphone
6 4 (9.09%) SSH
7 1 (2.27%) Firewall
7 1 (2.27%) Kerberos
7 1 (2.27%) PSTN
7 1 (2.27%) VPLS
Database & Business Intelligence
1 18 (40.91%) SQL Server
2 5 (11.36%) MySQL
3 2 (4.55%) Redis
3 2 (4.55%) SQL Server 2012
Development Applications
1 14 (31.82%) Visual Studio
2 11 (25.00%) WiX
3 4 (9.09%) JIRA
4 3 (6.82%) Team Foundation Server
5 2 (4.55%) Jenkins
General
1 5 (11.36%) Finance
1 5 (11.36%) Legal
2 4 (9.09%) Banking
2 4 (9.09%) Marketing
2 4 (9.09%) Telecoms
3 1 (2.27%) Electronics
3 1 (2.27%) Games
3 1 (2.27%) Manufacturing
3 1 (2.27%) Multimedia
Job Titles
1 12 (27.27%) Developer
2 7 (15.91%) Software Engineer
3 6 (13.64%) Architect
3 6 (13.64%) Support Engineer
4 5 (11.36%) HTML Developer
4 5 (11.36%) JavaScript Developer
4 5 (11.36%) Unified Communications Engineer
5 4 (9.09%) .NET Developer
5 4 (9.09%) C# Developer
5 4 (9.09%) C# Software Developer
5 4 (9.09%) Development Engineer
5 4 (9.09%) Platform Architect
5 4 (9.09%) Software Developer
6 3 (6.82%) .NET Software Developer
6 3 (6.82%) Analyst
6 3 (6.82%) C# .NET Developer
6 3 (6.82%) Communications Support Engineer
6 3 (6.82%) SQL Developer
6 3 (6.82%) SQL Server Developer
6 3 (6.82%) Technical Architect
Libraries, Frameworks & Software Standards
1 19 (43.18%) .NET
2 16 (36.36%) XML
3 13 (29.55%) WCF
4 7 (15.91%) Web Services
5 6 (13.64%) CSS
5 6 (13.64%) HTML
6 5 (11.36%) REST
6 5 (11.36%) SOAP
6 5 (11.36%) XHTML
6 5 (11.36%) XMPP
7 4 (9.09%) JTAPI
7 4 (9.09%) RFC 2833
7 4 (9.09%) TAPI
8 3 (6.82%) .NET Core
8 3 (6.82%) .NET Framework
8 3 (6.82%) ASP.NET Web API
8 3 (6.82%) Entity Framework
9 2 (4.55%) RabbitMQ
9 2 (4.55%) RESTful
9 2 (4.55%) SignalR
Miscellaneous
1 12 (27.27%) IVR
2 6 (13.64%) Video Conferencing
3 4 (9.09%) Mobile App
4 3 (6.82%) Computer Science
4 3 (6.82%) N-Tier
4 3 (6.82%) Social Media
5 2 (4.55%) Algorithms
5 2 (4.55%) Blog
5 2 (4.55%) Enterprise Software
5 2 (4.55%) Robotics
6 1 (2.27%) RIA
Operating Systems
1 16 (36.36%) Windows
2 4 (9.09%) Debian
2 4 (9.09%) Fedora
2 4 (9.09%) Linux
2 4 (9.09%) Ubuntu
2 4 (9.09%) Windows Server
2 4 (9.09%) Windows Server 2012
3 1 (2.27%) Android
3 1 (2.27%) Apple iOS
Processes & Methodologies
1 14 (31.82%) Agile Software Development
2 13 (29.55%) Multithreading
2 13 (29.55%) OOD
3 12 (27.27%) CRM
4 11 (25.00%) OWASP
5 7 (15.91%) OOP
5 7 (15.91%) Software Engineering
6 6 (13.64%) SOA
7 5 (11.36%) Disaster Recovery
7 5 (11.36%) Robotic Process Automation
7 5 (11.36%) Runbook
7 5 (11.36%) Web Development
8 4 (9.09%) Continuous Integration
8 4 (9.09%) MVC
8 4 (9.09%) Presales
8 4 (9.09%) Process Management
8 4 (9.09%) Scrum
9 3 (6.82%) Data Management
9 3 (6.82%) Information Security
9 3 (6.82%) TDD
Programming Languages
1 19 (43.18%) C#
2 11 (25.00%) C++
3 6 (13.64%) JavaScript
4 5 (11.36%) PHP
4 5 (11.36%) VB.NET
5 3 (6.82%) SQL
6 2 (4.55%) XPath
7 1 (2.27%) Java
Qualifications
1 8 (18.18%) Degree
2 3 (6.82%) Computer Science Degree
2 3 (6.82%) SC Cleared
2 3 (6.82%) Security Cleared
3 2 (4.55%) MCSD
3 2 (4.55%) Microsoft Certification
Quality Assurance & Compliance
1 7 (15.91%) SLA
2 5 (11.36%) QA
3 4 (9.09%) ISO/IEC 27001
3 4 (9.09%) PA-DSS
3 4 (9.09%) PCI DSS
4 1 (2.27%) PMBOK
System Software
1 16 (36.36%) Active Directory
2 4 (9.09%) VMware ESXi
2 4 (9.09%) VMware Infrastructure
Systems Management
1 4 (9.09%) vCenter Server
2 1 (2.27%) Business Desktop Deployment
2 1 (2.27%) Cisco CUCM
2 1 (2.27%) Cisco UCCE
2 1 (2.27%) Cisco UCCX
Vendors
1 20 (45.45%) Microsoft
2 10 (22.73%) Avaya
2 10 (22.73%) Cisco
3 9 (20.45%) Citrix
3 9 (20.45%) Salesforce.com
4 7 (15.91%) Bomgar
5 6 (13.64%) Oracle
6 5 (11.36%) Siebel
7 4 (9.09%) Red Hat
7 4 (9.09%) VMware
8 3 (6.82%) Conga
8 3 (6.82%) DocuSign
8 3 (6.82%) Informatica
8 3 (6.82%) Pardot
8 3 (6.82%) Salesforce Marketing Cloud
9 2 (4.55%) SAP
10 1 (2.27%) Genesys
10 1 (2.27%) Remedy
10 1 (2.27%) Sonus
10 1 (2.27%) Twitter