Period
to 20 November 2017

The median annual salary for a Help Desk Consultant was £24,250 in advertised job vacancies during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Consultant
UK
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 1178 1209 1304
Rank change year-on-year +31 +95 +24
Permanent jobs requiring a Help Desk Consultant 11 10 7
As % of all permanent IT jobs advertised in the UK 0.006% 0.005% 0.003%
As % of the Job Titles category 0.006% 0.006% 0.003%
Number of salaries quoted 10 10 7
UK median annual salary £24,250 £25,000 £24,000
Median salary % change year-on-year -3.00% +4.17% -34.69%
10th Percentile £18,250 £21,025 £21,000
90th Percentile £28,000 £47,000 £29,200
UK excluding London median annual salary £21,000 £23,750 £24,000
% change year-on-year -11.58% -1.04% -36.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 172189 180467 210956
% of permanent IT jobs with a recognized job title 95.78% 96.48% 96.46%
Number of salaries quoted 138171 151048 175187
UK median annual salary £48,000 £47,500 £45,000
Median salary % change year-on-year +1.05% +5.56% -
10th Percentile £27,500 £27,000 £26,250
90th Percentile £78,750 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £40,500
% change year-on-year - +4.94% +1.25%

Help Desk Consultant
Job Vacancy Trend

Job postings that featured Help Desk Consultant in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Help Desk Consultant in the UK

Help Desk Consultant
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Consultant.

Salary trend for Help Desk Consultant in the UK

Help Desk Consultant
Top 6 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Consultant within the UK over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +48 11 £24,250 -3.00%
UK excluding London +30 6 £21,000 -11.58%
London +1 5 £26,000 -50.48%
South West - 4 £20,500 -
South East +40 1 £22,500 -10.00%
East of England - 1 £26,000 -

Help Desk Consultant Skill Set
Top 20 Co-occurring IT Skills

For the 6 months to 20 November 2017, Help Desk Consultant job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Help Desk Consultant in the job title.

1 4 (36.36%) Unix
1 4 (36.36%) Windows
1 4 (36.36%) Linux
1 4 (36.36%) Degree
1 4 (36.36%) Computer Science
1 4 (36.36%) Office Automation
2 3 (27.27%) Relational Database
2 3 (27.27%) SaaS
2 3 (27.27%) VPN
2 3 (27.27%) RDBMS
3 2 (18.18%) Data Protection
3 2 (18.18%) Capita
4 1 (9.09%) Dynamics CRM
4 1 (9.09%) Finance
4 1 (9.09%) Stakeholder Engagement
4 1 (9.09%) IT Asset Management
4 1 (9.09%) SLA
4 1 (9.09%) CRM
4 1 (9.09%) Asset Management
4 1 (9.09%) Local Government

Help Desk Consultant Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (9.09%) Dynamics CRM
Cloud Services
1 3 (27.27%) SaaS
Communications & Networking
1 3 (27.27%) VPN
Database & Business Intelligence
1 3 (27.27%) RDBMS
1 3 (27.27%) Relational Database
General
1 1 (9.09%) Finance
1 1 (9.09%) Local Government
Miscellaneous
1 4 (36.36%) Computer Science
Operating Systems
1 4 (36.36%) Linux
1 4 (36.36%) Unix
1 4 (36.36%) Windows
Processes & Methodologies
1 4 (36.36%) Office Automation
2 2 (18.18%) Data Protection
3 1 (9.09%) Asset Management
3 1 (9.09%) CRM
3 1 (9.09%) IT Asset Management
3 1 (9.09%) Stakeholder Engagement
Qualifications
1 4 (36.36%) Degree
Quality Assurance & Compliance
1 1 (9.09%) SLA
Vendors
1 2 (18.18%) Capita