The following table provides summary statistics for permanent job vacancies with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 3 months to 27 April 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
UK
3 months to
27 Apr 2017
Same period 2016 Same period 2015
Rank 112 81 77
Rank change year-on-year -31 -4  
Permanent jobs citing Service Delivery 2314 3346 3834
As % of all permanent IT jobs advertised in the UK 2.69% 3.22% 3.46%
As % of the Processes & Methodologies category 3.01% 3.63% 3.98%
Number of salaries quoted 1756 2411 2760
Median salary £47,500 £50,000 £47,500
Median salary % change year-on-year -5.00% +5.26%  
90% offered a salary of more than £27,500 £28,000 £29,000
10% offered a salary of more than £74,700 £75,000 £70,000
UK excluding London median salary £43,000 £45,000 £45,000
% change year-on-year -4.44% -  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process and methodology skills.

Process & Methodology Skills
UK
Permanent job vacancies with a requirement for process and methodology skills 76853 92098 96421
As % of all permanent IT job vacancies advertised in the UK 89.34% 88.76% 87.11%
Number of salaries quoted 63221 76512 77821
Median salary £50,000 £50,000 £50,000
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £77,500 £75,000 £75,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Delivery
Job Vacancy Trend

The job posting trend of jobs advertised citing Service Delivery as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in the UK

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery.

Salary trend for Service Delivery in the UK

Service Delivery
Salary Histogram

The salary distribution of IT jobs citing Service Delivery over the 3 months to 27 April 2017.

Salary histogram for Service Delivery in the UK

Service Delivery
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the UK over the 3 months to 27 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -38 2136 £47,500 -5.00% 235
London -18 785 £55,000 -4.34% 92
South East -28 380 £45,000 -10.00% 29
West Midlands -8 215 £50,000 +11.11% 21
East of England -19 181 £43,000 -4.44% 27
North West -52 174 £42,500 -8.60% 29
South West -16 163 £40,000 +1.47% 20
Berkshire +5 159 £49,000 +0.51% 7
City of London +22 137 £57,500 -4.16% 14
Birmingham -14 130 £52,000 +38.66% 9
Yorkshire -44 127 £42,500 -10.52% 9
Manchester -62 103 £42,500 -10.52% 23
West Yorkshire -32 87 £45,000 -5.26% 6
Surrey -19 73 £42,500 -19.04% 2
East Midlands -22 73 £40,000 +11.11% 7
Reading +14 72 £43,750 -12.50% 2
Hertfordshire +4 65 £45,000 -18.18% 7
Leeds -28 55 £50,000 - 6
Wales +30 53 £42,763 -9.49% 7
Bristol +16 50 £50,000 +11.11% 5
Hampshire -33 48 £37,500 -25.00% 5
Buckinghamshire +17 45 £45,000 -10.00% 8
Scotland -28 44 £50,000 +6.95% 5
Cheshire -9 43 £41,500 -1.19% 6
Cambridgeshire -19 35 £34,807 -7.18% 3
Somerset -27 34 £37,500 - 4
Essex -17 32 £43,000 -10.88% 9
Bedfordshire -3 30 £45,000 +20.00% 7
South Wales +18 28 £44,750 -5.29% 6
Derbyshire +10 28 £37,500 +36.36% 1

For the 6 months to 27 April 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Service Delivery.

1 2106 (44.36%) ITIL
2 1141 (24.03%) Finance
3 1054 (22.20%) Microsoft
4 900 (18.96%) Windows
5 880 (18.53%) Service Management
6 759 (15.99%) Project Management
7 736 (15.50%) SLA
8 655 (13.80%) Agile Software Development
9 585 (12.32%) SQL
10 570 (12.01%) Active Directory
11 548 (11.54%) Degree
12 539 (11.35%) Continuous Improvement
13 514 (10.83%) Data Centre
14 477 (10.05%) Analytical Skills
15 468 (9.86%) VMware
16 455 (9.58%) ITIL Certification
17 444 (9.35%) Stakeholder Management
18 428 (9.01%) Cisco
19 416 (8.76%) Linux
20 411 (8.66%) SQL Server
21 409 (8.61%) Change Management
21 409 (8.61%) Incident Management
22 401 (8.45%) Management Information System
23 398 (8.38%) PRINCE2
24 392 (8.26%) Windows Server
25 374 (7.88%) Microsoft Office
25 374 (7.88%) Problem Management
26 356 (7.50%) Line Management
27 337 (7.10%) ITIL V3
28 330 (6.95%) Security Cleared

Service Delivery
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 224 (4.72%) MS Exchange
2 174 (3.66%) SharePoint
3 143 (3.01%) IIS
4 99 (2.09%) Apache
5 88 (1.85%) Skype for Business
6 86 (1.81%) Exchange Server 2010
7 72 (1.52%) Exchange Server 2013
8 55 (1.16%) Tomcat
9 53 (1.12%) Confluence
10 43 (0.91%) JBoss
11 39 (0.82%) WebSphere
12 36 (0.76%) Exchange Server 2007
13 35 (0.74%) CMS
14 30 (0.63%) Oracle SOA Suite
15 27 (0.57%) WebLogic
16 18 (0.38%) Blackberry Enterprise Server
17 16 (0.34%) BizTalk Server
18 15 (0.32%) Exchange Server 2003
19 14 (0.29%) Documentum
19 14 (0.29%) OpenStack
Applications
1 374 (7.88%) Microsoft Office
2 312 (6.57%) Microsoft Excel
3 201 (4.23%) Microsoft PowerPoint
4 83 (1.75%) Microsoft Project
5 65 (1.37%) MS Visio
6 17 (0.36%) Spreadsheet
7 5 (0.11%) Adobe Captivate
8 3 (0.063%) AutoCAD
9 2 (0.042%) Adobe Creative Suite
9 2 (0.042%) Photoshop
9 2 (0.042%) SPSS
10 1 (0.021%) 3ds Max
10 1 (0.021%) Adobe Premiere
10 1 (0.021%) Revit
Business Applications
1 33 (0.70%) Dynamics CRM
2 29 (0.61%) assyst
3 28 (0.59%) Oracle Financials
4 24 (0.51%) Oracle Retail
5 23 (0.48%) RiskWrite
6 22 (0.46%) Dynamics AX
6 22 (0.46%) PeopleSoft Financials
7 21 (0.44%) Remedy ITSM
8 18 (0.38%) SAP CO
8 18 (0.38%) SAP FI
8 18 (0.38%) SAP FI/CO
9 14 (0.29%) Dynamics NAV
9 14 (0.29%) SAP BPC
9 14 (0.29%) SAP ERP
9 14 (0.29%) SAP MDG
9 14 (0.29%) SAP S/4HANA
10 13 (0.27%) SAP CRM
11 12 (0.25%) Oracle EBS
11 12 (0.25%) SAP SD
12 11 (0.23%) Unit4 Business World
Cloud Services
1 223 (4.70%) Microsoft Azure
2 219 (4.61%) Office 365
3 164 (3.45%) Amazon AWS
4 129 (2.72%) SaaS
5 85 (1.79%) IaaS
6 69 (1.45%) PaaS
7 60 (1.26%) Cloud Computing
8 43 (0.91%) Amazon EC2
9 23 (0.48%) SuccessFactors
10 21 (0.44%) GitHub
11 10 (0.21%) Amazon S3
11 10 (0.21%) AWS CloudFormation
11 10 (0.21%) Google Cloud Platform
12 9 (0.19%) Azure Active Directory
13 8 (0.17%) Amazon CloudWatch
14 6 (0.13%) OneDrive
15 5 (0.11%) Mimecast
15 5 (0.11%) Virtual Private Cloud
16 4 (0.084%) FinancialForce.com
16 4 (0.084%) Force.com
Communications & Networking
1 298 (6.28%) Firewall
2 215 (4.53%) DNS
3 207 (4.36%) WAN
4 188 (3.96%) LAN
5 148 (3.12%) TCP/IP
6 145 (3.05%) Internet
7 143 (3.01%) DHCP
8 132 (2.78%) VPN
9 129 (2.72%) SAN
10 126 (2.65%) Network Security
11 90 (1.90%) Wireless
12 89 (1.87%) VoIP
13 66 (1.39%) Cisco ASA
14 58 (1.22%) LDAP
15 57 (1.20%) MPLS
16 55 (1.16%) Skype
17 51 (1.07%) OSPF
18 48 (1.01%) SSL
19 45 (0.95%) HTTP
20 40 (0.84%) VLAN
Database & Business Intelligence
1 411 (8.66%) SQL Server
2 120 (2.53%) MySQL
3 65 (1.37%) Relational Database
4 62 (1.31%) SQL Server Reporting Services
5 60 (1.26%) SQL Server 2008
6 59 (1.24%) SQL Server Integration Services
7 52 (1.10%) Data Warehouse
8 51 (1.07%) MongoDB
9 49 (1.03%) SQL Server 2012
10 41 (0.86%) DB2
11 38 (0.80%) BusinessObjects
11 38 (0.80%) SQL Server 2005
12 36 (0.76%) Big Data
13 34 (0.72%) NoSQL
14 30 (0.63%) Oracle Database
15 27 (0.57%) PostgreSQL
16 25 (0.53%) SAP BW
17 24 (0.51%) MS Access
18 22 (0.46%) RDBMS
19 19 (0.40%) SAP Data Services
Development Applications
1 100 (2.11%) JIRA
2 94 (1.98%) Jenkins
3 69 (1.45%) MSTest
4 63 (1.33%) NUnit
5 49 (1.03%) JUnit
6 43 (0.91%) Subversion
7 38 (0.80%) Eclipse
8 37 (0.78%) Atlassian Bamboo
9 35 (0.74%) Team Foundation Server
10 32 (0.67%) Git (software)
11 29 (0.61%) Bitbucket
12 27 (0.57%) Selenium
13 26 (0.55%) EasyMock
14 23 (0.48%) Maven
14 23 (0.48%) VersionOne
15 22 (0.46%) Visual Studio
16 13 (0.27%) TeamCity
17 9 (0.19%) Oracle Forms
18 8 (0.17%) Ant
18 8 (0.17%) HP UFT
General
1 1141 (24.03%) Finance
2 328 (6.91%) Retail
3 258 (5.43%) Telecoms
4 185 (3.90%) Banking
5 144 (3.03%) Legal
6 128 (2.70%) Marketing
7 98 (2.06%) Back Office
8 70 (1.47%) Publishing
9 64 (1.35%) Manufacturing
10 59 (1.24%) Law
11 55 (1.16%) Billing
12 43 (0.91%) Advertising
13 32 (0.67%) Financial Institution
14 28 (0.59%) Investment Banking
15 22 (0.46%) Pharmaceutical
16 21 (0.44%) German Language
17 20 (0.42%) Games
18 16 (0.34%) Military
19 14 (0.29%) Electronics
20 13 (0.27%) Automotive
Job Titles
1 801 (16.87%) Service Manager
2 639 (13.46%) Analyst
3 564 (11.88%) Delivery Manager
4 520 (10.95%) Services Delivery Manager
5 376 (7.92%) IT Manager
6 289 (6.09%) Architect
7 218 (4.59%) Consultant
8 175 (3.69%) IT Services Manager
9 169 (3.56%) Service Analyst
10 163 (3.43%) Support Analyst
11 149 (3.14%) Project Manager
12 146 (3.07%) Support Engineer
13 140 (2.95%) Applications Support
14 125 (2.63%) Developer
14 125 (2.63%) Network Engineer
15 123 (2.59%) IT Support
15 123 (2.59%) Software Engineer
16 121 (2.55%) Administrator
17 107 (2.25%) Senior Manager
18 106 (2.23%) Infrastructure Manager
Libraries, Frameworks & Software Standards
1 232 (4.89%) .NET
2 216 (4.55%) Web Services
3 195 (4.11%) HTML
4 150 (3.16%) XML
5 131 (2.76%) CSS
6 128 (2.70%) ASP.NET
7 105 (2.21%) SOAP
8 93 (1.96%) WCF
9 86 (1.81%) jQuery
10 84 (1.77%) XSLT
11 74 (1.56%) RESTful
12 62 (1.31%) LINQ
12 62 (1.31%) WPF
13 61 (1.28%) Middleware
13 61 (1.28%) Silverlight
13 61 (1.28%) WF
14 48 (1.01%) Spring
15 40 (0.84%) .NET Framework
15 40 (0.84%) J2EE
16 36 (0.76%) Java EE
Miscellaneous
1 514 (10.83%) Data Centre
2 477 (10.05%) Analytical Skills
3 401 (8.45%) Management Information System
4 180 (3.79%) Computer Science
5 98 (2.06%) CMDB
6 90 (1.90%) User Experience
7 80 (1.68%) Virtual Team
8 54 (1.14%) Public Cloud
9 53 (1.12%) Driving Licence
10 49 (1.03%) Enterprise Software
11 44 (0.93%) Clustering
12 35 (0.74%) Blackberry
12 35 (0.74%) Replication
13 34 (0.72%) iPad
14 31 (0.65%) Wiki
15 28 (0.59%) Hybrid Cloud
16 27 (0.57%) Video Conferencing
17 26 (0.55%) NHS
18 24 (0.51%) Distributed Denial-of-Service
19 23 (0.48%) EPoS
Operating Systems
1 900 (18.96%) Windows
2 416 (8.76%) Linux
3 392 (8.26%) Windows Server
4 209 (4.40%) Unix
5 207 (4.36%) Windows Server 2008
6 189 (3.98%) Windows Server 2012
7 186 (3.92%) Windows 7
8 143 (3.01%) Windows Server 2003
9 74 (1.56%) Red Hat Enterprise Linux
10 71 (1.50%) Windows 10
10 71 (1.50%) Windows 8
11 47 (0.99%) Android
12 46 (0.97%) Mac OS X
13 38 (0.80%) CentOS
14 36 (0.76%) Windows XP
15 35 (0.74%) Apple iOS
16 24 (0.51%) Solaris
17 13 (0.27%) Mac OS
18 11 (0.23%) AIX
19 10 (0.21%) Windows Vista
Processes & Methodologies
1 2106 (44.36%) ITIL
2 880 (18.53%) Service Management
3 759 (15.99%) Project Management
4 655 (13.80%) Agile Software Development
5 539 (11.35%) Continuous Improvement
6 444 (9.35%) Stakeholder Management
7 409 (8.61%) Change Management
7 409 (8.61%) Incident Management
8 398 (8.38%) PRINCE2
9 374 (7.88%) Problem Management
10 356 (7.50%) Line Management
11 337 (7.10%) ITIL V3
12 305 (6.42%) ITSM
13 298 (6.28%) IT Strategy
14 294 (6.19%) Presales
15 262 (5.52%) Service Delivery Management
16 261 (5.50%) Software Engineering
17 244 (5.14%) Mentoring
18 236 (4.97%) CRM
19 230 (4.84%) Performance Management
Programming Languages
1 585 (12.32%) SQL
2 269 (5.67%) Java
3 179 (3.77%) JavaScript
4 174 (3.66%) C#
5 136 (2.86%) PowerShell
6 130 (2.74%) C++
7 128 (2.70%) Python
8 124 (2.61%) C
9 121 (2.55%) T-SQL
10 84 (1.77%) PL/SQL
11 70 (1.47%) Perl
12 57 (1.20%) Shell Script
13 56 (1.18%) Bash Shell
13 56 (1.18%) PHP
14 32 (0.67%) Ruby
15 30 (0.63%) VB.NET
16 28 (0.59%) VBScript
17 24 (0.51%) VB
18 17 (0.36%) ABAP
19 16 (0.34%) VBA
Qualifications
1 548 (11.54%) Degree
2 455 (9.58%) ITIL Certification
3 330 (6.95%) Security Cleared
4 177 (3.73%) SC Cleared
5 170 (3.58%) Cisco Certification
6 156 (3.29%) Microsoft Certification
7 143 (3.01%) CISSP
8 122 (2.57%) ISEB
9 119 (2.51%) CCNA
10 108 (2.27%) CISM
11 106 (2.23%) CCNP
12 90 (1.90%) ITIL Foundation Certificate
13 85 (1.79%) MCSE
14 77 (1.62%) DV Cleared
15 72 (1.52%) CISA
15 72 (1.52%) PMP
16 66 (1.39%) PMI Certification
17 46 (0.97%) PRINCE2 Certification
18 42 (0.88%) MCP
19 40 (0.84%) MCSA
Quality Assurance & Compliance
1 736 (15.50%) SLA
2 184 (3.88%) QA
3 173 (3.64%) ISO/IEC 27001
4 68 (1.43%) PCI DSS
5 48 (1.01%) PMO
6 34 (0.72%) COBIT
7 26 (0.55%) ISO 9001
8 22 (0.46%) Sarbanes-Oxley
9 18 (0.38%) Data Quality
10 17 (0.36%) Disclosure Scotland
11 14 (0.29%) Cyber Essentials
12 13 (0.27%) ISO 14001
13 12 (0.25%) HMG Security Policy Framework
14 11 (0.23%) Cyber Essentials PLUS
15 7 (0.15%) GCP
16 6 (0.13%) ISO27002
17 5 (0.11%) GDPR
17 5 (0.11%) JSP 440
17 5 (0.11%) SSAE 16
18 4 (0.084%) BS25999
System Software
1 570 (12.01%) Active Directory
2 325 (6.84%) VMware Infrastructure
3 137 (2.89%) Hyper-V
4 73 (1.54%) XenApp
5 58 (1.22%) vSphere
6 53 (1.12%) Virtual Machines
7 29 (0.61%) XenDesktop
8 28 (0.59%) VMware ESX
9 27 (0.57%) Microsoft App-V
10 25 (0.53%) Terminal Services
11 19 (0.40%) Firmware
12 18 (0.38%) Virtual Servers
13 17 (0.36%) Docker
13 17 (0.36%) Virtual Desktop
14 15 (0.32%) VMware Server
15 13 (0.27%) vCloud
15 13 (0.27%) VMware ESXi
16 11 (0.23%) Shibboleth
17 10 (0.21%) XenServer
18 8 (0.17%) Microsoft Virtual Server
Systems Management
1 163 (3.43%) SCCM
2 79 (1.66%) SCOM
3 54 (1.14%) Puppet
4 43 (0.91%) Backup Exec
5 37 (0.78%) SCVMM
5 37 (0.78%) Tivoli
6 36 (0.76%) Opscode Chef
7 35 (0.74%) Microsoft Clustering
8 28 (0.59%) Ansible
9 27 (0.57%) Nagios
9 27 (0.57%) NetBackup
10 25 (0.53%) Tivoli Storage Manager
11 17 (0.36%) WSUS
12 14 (0.29%) Terraform
13 12 (0.25%) Zenoss
14 11 (0.23%) vCenter Server
15 10 (0.21%) FortiGate
15 10 (0.21%) Norton AntiVirus
15 10 (0.21%) OpenView
16 9 (0.19%) Cisco CUCM
Vendors
1 1054 (22.20%) Microsoft
2 468 (9.86%) VMware
3 428 (9.01%) Cisco
4 320 (6.74%) Oracle
5 308 (6.49%) Citrix
6 221 (4.65%) HP
7 159 (3.35%) SAP
8 149 (3.14%) CheckPoint
9 135 (2.84%) Red Hat
10 132 (2.78%) Juniper
11 122 (2.57%) IBM
12 91 (1.92%) ServiceNow
13 86 (1.81%) NetApp
14 72 (1.52%) Dell
15 71 (1.50%) Fortinet
16 68 (1.43%) Apple
17 67 (1.41%) EMC
17 67 (1.41%) Salesforce.com
18 62 (1.31%) F5
19 56 (1.18%) Avaya
New Malden, Surrey
Senitor Associates
Salary: £30000 - £38000 per annum + benefits
Posted: 13 hours ago
Basingstoke, Hampshire
IntaPeople
Salary: £35000 - £40000 per annum
Posted: 12 hours ago
Basingstoke, Hampshire
Latcom Ltd
Salary: From £40,000 to £40,000 per annum + Bonus + Good Benefits
Posted: 10 hours ago
Runcorn, Cheshire
Cloud Computing International
Salary: £25000 - £35000 per annum
Posted: 5 hours ago
Chelmsford, Essex
Ashdown IT
Salary: £50000 - £60000 per annum
Posted: 6 hours ago
Manchester, Lancashire
Ashdown IT
Salary: £50000 - £60000 per annum
Posted: 5 hours ago
Manchester, Lancashire
Redrock Consulting Ltd
Salary: £50000 - £75000 per annum + Benefits + Bonus
Posted: 12 hours ago
Bedfordshire
Harvey Nash plc
Posted: 7 hours ago
Essex
Crimson Ltd
Salary: £20000 - £24000 per annum + benefits
Posted: Yesterday
Warrington, Cheshire
QUANTICA
Salary: £45000 - £50000 per annum + benefits
Posted: 12 hours ago
London
Salt
Salary: £25000.00 - £35000.00 per annum + Benefits
Posted: 5 hours ago
Warrington, Cheshire
Mortimer Spinks
Posted: 11 hours ago
Central London / West End
Hays Finance Technology
Salary: £40000.00 - £50000.00 per annum + bonus + travelling!
Posted: 6 hours ago
Runcorn, Cheshire
Cloud Computing International
Salary: £20000 - £30000 per annum
Posted: 5 hours ago
Hayes, Middlesex
RM plc
Salary: £20000 - £25500 per annum + Company Car
Posted: 9 hours ago
Southend-On-Sea, Essex
Experis Ltd
Posted: Yesterday
Letchworth Garden City, Hertfordshire
Understanding Recruitment
Salary: £38000 - £45000 per annum + bens- health, pension, flexi +
Posted: 3 days ago
Bristol, Avon
People Source Consulting
Salary: £40000 - £50000 per annum + benefits
Posted: 12 hours ago
Huntingdon, Cambridgeshire
CPS Group UK
Salary: £25000 - £30000 per annum + Additional benefits
Posted: 14 hours ago
London
Mortimer Spinks
Salary: £50000 - £65000 per annum + Excellenet Benefits Package
Posted: Yesterday
South East London
Lorien Resourcing
Salary: £50000 - £60000 per annum + Bonus, pension, healthcare
Posted: 7 hours ago
North London
HAYS INFORMATION TECHNOLOGY
Salary: £50000.00 - £60000.00 per annum
Posted: 3 days ago
City, London
Harvey Nash plc
Salary: £40000 per annum
Posted: 15 hours ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £45000 - £50000 per annum
Posted: 2 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £32000 - £37000 per annum + Bonus + Benefits
Posted: Yesterday
Leatherhead, Surrey
Digitech Resourcing Ltd
Salary: From £40,000 to £50,000 per annum plus package and benefits
Posted: 11 hours ago
Manchester, Lancashire
Mortimer Spinks
Salary: £30000 - £35000 per annum + Excellent Benefits Package
Posted: 2 days ago
Windsor, Berkshire
Franklin Bates
Salary: From £40,000 to £45,000 per annum
Posted: Yesterday
Swindon, Wiltshire
ReThink Recruitment
Salary: £30000 - £35000 per annum
Posted: 2 days ago
City, London
IT Lab
Salary: From £45,000 to £50,000 per annum dependent on experience
Posted: 3 days ago