The following table provides summary statistics for permanent job vacancies with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 3 months to 28 June 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
UK
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 112 85 87
Rank change year-on-year -27 +2  
Permanent jobs citing Service Delivery 2503 3076 3586
As % of all permanent IT jobs advertised in the UK 2.81% 3.13% 3.28%
As % of the Processes & Methodologies category 3.14% 3.52% 3.72%
Number of salaries quoted 1902 2275 2681
Median salary £47,500 £47,500 £47,500
90% offered a salary of more than £28,500 £28,000 £28,000
10% offered a salary of more than £75,000 £72,500 £70,000
UK excluding London median salary £45,000 £45,000 £45,000

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process and methodology skills.

Process & Methodology Skills
UK
Permanent job vacancies with a requirement for process and methodology skills 79794 87486 96432
As % of all permanent IT job vacancies advertised in the UK 89.73% 88.91% 88.08%
Number of salaries quoted 64221 73157 78828
Median salary £50,000 £50,000 £50,000
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £79,500 £75,000 £77,500
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Delivery
Job Vacancy Trend

The job posting trend of jobs advertised citing Service Delivery as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in the UK

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery.

Salary trend for Service Delivery in the UK

Service Delivery
Salary Histogram

The salary distribution of IT jobs citing Service Delivery over the 3 months to 28 June 2017.

Salary histogram for Service Delivery in the UK

Service Delivery
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the UK over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -27 2309 £47,500 -5.00% 262
London -13 922 £52,500 -4.54% 86
South East -33 338 £47,500 - 42
North West -11 246 £38,000 -15.55% 38
West Midlands -11 210 £50,000 +17.64% 20
East of England -32 172 £50,000 +5.26% 27
South West -17 162 £38,000 -3.79% 15
Berkshire -3 144 £50,000 +11.11% 14
Manchester -23 144 £37,500 -25.00% 24
Birmingham -5 142 £51,500 +14.44% 9
Yorkshire -19 141 £42,500 -10.52% 22
City of London -1 133 £50,000 -18.36% 24
West Yorkshire -17 88 £47,500 - 14
East Midlands -22 83 £40,000 -5.88% 6
Wales +52 75 £49,039 +8.97% 4
Cheshire +5 68 £42,500 +1.19% 11
Scotland -38 62 £47,250 +11.17% 11
Reading -4 61 £47,500 +5.55% 6
Leeds -25 58 £52,500 +5.00% 6
Hertfordshire -16 56 £50,000 - 13
Bristol -24 54 £52,500 +23.52% 5
Hampshire -27 54 £40,000 -20.00% 5
Buckinghamshire +16 52 £48,500 -3.00% 7
Surrey -37 39 £42,000 -11.57% 5
West Wales - 39 £49,039 - 2
Swansea - 38 £49,039 - 2
Cambridgeshire -24 36 £35,614 -15.20% 6
South Wales +33 35 £45,000 -2.17% 2
Bedfordshire +17 35 £50,000 +1.52% 6
Bracknell +15 35 £50,000 +66.66% 1

For the 6 months to 28 June 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Service Delivery.

1 2103 (43.60%) ITIL
2 1207 (25.03%) Finance
3 1107 (22.95%) Microsoft
4 920 (19.08%) Windows
5 896 (18.58%) Service Management
6 757 (15.70%) Project Management
7 709 (14.70%) SLA
8 638 (13.23%) Agile Software Development
9 587 (12.17%) Degree
10 561 (11.63%) SQL
11 558 (11.57%) Active Directory
12 548 (11.36%) Continuous Improvement
13 528 (10.95%) Analytical Skills
14 467 (9.68%) Data Centre
15 462 (9.58%) VMware
16 455 (9.43%) Stakeholder Management
17 447 (9.27%) ITIL Certification
18 440 (9.12%) Change Management
19 433 (8.98%) Cisco
20 427 (8.85%) Linux
21 389 (8.07%) Management Information System
22 387 (8.02%) SQL Server
22 387 (8.02%) Problem Management
23 386 (8.00%) Incident Management
24 380 (7.88%) PRINCE2
25 379 (7.86%) Microsoft Office
26 366 (7.59%) Retail
26 366 (7.59%) Windows Server
27 359 (7.44%) ITSM
28 338 (7.01%) Line Management

Service Delivery
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 236 (4.89%) MS Exchange
2 165 (3.42%) SharePoint
3 136 (2.82%) IIS
4 104 (2.16%) Apache
5 86 (1.78%) Exchange Server 2010
6 79 (1.64%) Skype for Business
7 73 (1.51%) Confluence
7 73 (1.51%) Exchange Server 2013
8 58 (1.20%) Tomcat
9 49 (1.02%) Exchange Server 2007
10 40 (0.83%) CMS
11 38 (0.79%) WebSphere
12 37 (0.77%) JBoss
13 32 (0.66%) WebLogic
14 31 (0.64%) Oracle SOA Suite
15 28 (0.58%) Blackberry Enterprise Server
16 17 (0.35%) BizTalk Server
16 17 (0.35%) IBM Notes
17 16 (0.33%) Exchange Server 2003
17 16 (0.33%) OpenStack
Applications
1 379 (7.86%) Microsoft Office
2 335 (6.95%) Microsoft Excel
3 194 (4.02%) Microsoft PowerPoint
4 79 (1.64%) Microsoft Project
5 58 (1.20%) MS Visio
6 22 (0.46%) Spreadsheet
7 5 (0.10%) Adobe Captivate
8 2 (0.041%) AutoCAD
8 2 (0.041%) SPSS
Business Applications
1 57 (1.18%) Dynamics CRM
2 29 (0.60%) Remedy ITSM
2 29 (0.60%) SAP Oil and Gas
3 28 (0.58%) Oracle Financials
4 27 (0.56%) assyst
4 27 (0.56%) Dynamics AX
5 24 (0.50%) Oracle Retail
6 22 (0.46%) PeopleSoft Financials
6 22 (0.46%) RiskWrite
7 17 (0.35%) SAP CO
7 17 (0.35%) SAP FI
7 17 (0.35%) SAP FI/CO
8 16 (0.33%) SAP S/4HANA
9 15 (0.31%) SAP ERP
10 13 (0.27%) Dynamics NAV
10 13 (0.27%) SAP CRM
11 12 (0.25%) SAP IS-U
12 11 (0.23%) SAP BPC
12 11 (0.23%) SAP MDG
12 11 (0.23%) SAP SD
Cloud Services
1 273 (5.66%) Microsoft Azure
2 266 (5.52%) Office 365
3 182 (3.77%) SaaS
4 180 (3.73%) Amazon AWS
5 91 (1.89%) IaaS
6 72 (1.49%) PaaS
7 43 (0.89%) Cloud Computing
8 29 (0.60%) Amazon EC2
9 25 (0.52%) SuccessFactors
10 21 (0.44%) OneDrive
11 20 (0.41%) GitHub
12 18 (0.37%) Mimecast
13 17 (0.35%) Dynamics 365
14 16 (0.33%) AWS CloudFormation
15 15 (0.31%) Azure Active Directory
16 14 (0.29%) Yammer
17 8 (0.17%) Google Cloud Platform
17 8 (0.17%) OpenDNS
18 7 (0.15%) Amazon S3
18 7 (0.15%) Virtual Private Cloud
Communications & Networking
1 286 (5.93%) Firewall
2 233 (4.83%) WAN
3 212 (4.40%) LAN
4 186 (3.86%) DNS
5 159 (3.30%) SAN
6 156 (3.23%) VPN
7 144 (2.99%) TCP/IP
8 138 (2.86%) DHCP
9 132 (2.74%) Internet
10 128 (2.65%) VoIP
11 114 (2.36%) Network Security
12 84 (1.74%) MPLS
12 84 (1.74%) Wireless
13 67 (1.39%) Cisco ASA
14 62 (1.29%) Skype
15 58 (1.20%) Unified Communications
16 54 (1.12%) SSL
17 50 (1.04%) Cisco Nexus
18 46 (0.95%) Ethernet
18 46 (0.95%) OSPF
Database & Business Intelligence
1 387 (8.02%) SQL Server
2 116 (2.41%) MySQL
3 66 (1.37%) SQL Server Reporting Services
4 61 (1.26%) MongoDB
5 50 (1.04%) SQL Server Integration Services
6 49 (1.02%) Big Data
6 49 (1.02%) Data Warehouse
7 36 (0.75%) NoSQL
8 35 (0.73%) Oracle Database
9 34 (0.70%) Relational Database
10 32 (0.66%) SQL Server 2008
11 31 (0.64%) BusinessObjects
11 31 (0.64%) DB2
12 26 (0.54%) PostgreSQL
13 25 (0.52%) MS Access
14 24 (0.50%) SAP BW
15 23 (0.48%) SQL Server Analysis Services
16 21 (0.44%) SQL Server 2012
17 20 (0.41%) SQL Server 2005
18 17 (0.35%) SAP Data Services
Development Applications
1 115 (2.38%) JIRA
2 105 (2.18%) Jenkins
3 53 (1.10%) JUnit
3 53 (1.10%) NUnit
4 52 (1.08%) MSTest
5 40 (0.83%) Atlassian Bamboo
6 39 (0.81%) Subversion
7 38 (0.79%) Bitbucket
7 38 (0.79%) Git (software)
8 34 (0.70%) EasyMock
8 34 (0.70%) Team Foundation Server
9 29 (0.60%) Eclipse
10 22 (0.46%) Selenium
10 22 (0.46%) VersionOne
11 19 (0.39%) Maven
12 17 (0.35%) TeamCity
13 14 (0.29%) Visual Studio
14 10 (0.21%) HP UFT
15 9 (0.19%) Rational Functional Tester
15 9 (0.19%) SilkTest
General
1 1207 (25.03%) Finance
2 366 (7.59%) Retail
3 273 (5.66%) Telecoms
4 196 (4.06%) Banking
5 157 (3.26%) Legal
6 154 (3.19%) Marketing
7 108 (2.24%) Back Office
8 94 (1.95%) Manufacturing
9 72 (1.49%) Law
10 60 (1.24%) Publishing
11 58 (1.20%) Billing
11 58 (1.20%) Investment Banking
12 50 (1.04%) Advertising
13 41 (0.85%) Financial Institution
14 35 (0.73%) Electronics
15 31 (0.64%) Retail Banking
16 27 (0.56%) Pharmaceutical
17 24 (0.50%) Spanish Language
18 23 (0.48%) German Language
18 23 (0.48%) Military
Job Titles
1 842 (17.46%) Service Manager
2 618 (12.81%) Analyst
3 599 (12.42%) Delivery Manager
4 573 (11.88%) Services Delivery Manager
5 388 (8.04%) IT Manager
6 276 (5.72%) Architect
7 247 (5.12%) Consultant
8 179 (3.71%) IT Services Manager
9 177 (3.67%) Support Analyst
10 165 (3.42%) Service Analyst
11 163 (3.38%) Applications Support
12 155 (3.21%) Project Manager
13 150 (3.11%) Support Engineer
14 137 (2.84%) IT Support
15 128 (2.65%) Software Engineer
16 124 (2.57%) Network Engineer
17 123 (2.55%) Senior Manager
18 117 (2.43%) Developer
19 109 (2.26%) Administrator
19 109 (2.26%) Team Leader
Libraries, Frameworks & Software Standards
1 198 (4.11%) .NET
2 183 (3.79%) Web Services
3 176 (3.65%) HTML
4 129 (2.67%) XML
5 106 (2.20%) CSS
6 95 (1.97%) SOAP
7 87 (1.80%) ASP.NET
8 76 (1.58%) jQuery
9 66 (1.37%) XSLT
10 63 (1.31%) RESTful
11 61 (1.26%) WCF
12 53 (1.10%) WPF
13 52 (1.08%) LINQ
13 52 (1.08%) Middleware
13 52 (1.08%) Silverlight
13 52 (1.08%) Spring
13 52 (1.08%) WF
14 42 (0.87%) Java EE
15 41 (0.85%) J2EE
16 37 (0.77%) EJB
Miscellaneous
1 528 (10.95%) Analytical Skills
2 467 (9.68%) Data Centre
3 389 (8.07%) Management Information System
4 187 (3.88%) Computer Science
5 119 (2.47%) User Experience
6 88 (1.82%) Virtual Team
7 82 (1.70%) CMDB
8 63 (1.31%) Clustering
9 46 (0.95%) Driving Licence
9 46 (0.95%) Foreign Exchange (FX)
10 42 (0.87%) Wiki
11 41 (0.85%) Public Cloud
12 40 (0.83%) Blackberry
13 32 (0.66%) Enterprise Software
13 32 (0.66%) iPad
14 31 (0.64%) NHS
15 30 (0.62%) Fixed Income
16 28 (0.58%) Hybrid Cloud
17 23 (0.48%) Fintech
17 23 (0.48%) Smartphone
Operating Systems
1 920 (19.08%) Windows
2 427 (8.85%) Linux
3 366 (7.59%) Windows Server
4 212 (4.40%) Unix
5 208 (4.31%) Windows Server 2008
6 185 (3.84%) Windows 7
7 175 (3.63%) Windows Server 2012
8 123 (2.55%) Windows Server 2003
9 88 (1.82%) Red Hat Enterprise Linux
10 84 (1.74%) Windows 10
11 60 (1.24%) Windows 8
12 56 (1.16%) CentOS
13 49 (1.02%) Android
14 48 (1.00%) Windows XP
15 37 (0.77%) Solaris
16 31 (0.64%) Apple iOS
16 31 (0.64%) Mac OS X
17 17 (0.35%) AIX
18 11 (0.23%) Mac OS
18 11 (0.23%) VMS
Processes & Methodologies
1 2103 (43.60%) ITIL
2 896 (18.58%) Service Management
3 757 (15.70%) Project Management
4 638 (13.23%) Agile Software Development
5 548 (11.36%) Continuous Improvement
6 455 (9.43%) Stakeholder Management
7 440 (9.12%) Change Management
8 387 (8.02%) Problem Management
9 386 (8.00%) Incident Management
10 380 (7.88%) PRINCE2
11 359 (7.44%) ITSM
12 338 (7.01%) Line Management
13 314 (6.51%) IT Strategy
14 299 (6.20%) Mentoring
15 278 (5.76%) ITIL V3
16 273 (5.66%) Presales
17 271 (5.62%) CRM
18 270 (5.60%) Service Delivery Management
19 255 (5.29%) Software Engineering
20 223 (4.62%) Information Security
Programming Languages
1 561 (11.63%) SQL
2 274 (5.68%) Java
3 157 (3.26%) JavaScript
4 151 (3.13%) C#
5 148 (3.07%) C
6 143 (2.96%) PowerShell
7 135 (2.80%) Python
8 131 (2.72%) C++
9 123 (2.55%) T-SQL
10 79 (1.64%) PL/SQL
11 56 (1.16%) Perl
11 56 (1.16%) Shell Script
12 54 (1.12%) Bash Shell
13 52 (1.08%) PHP
14 33 (0.68%) Ruby
15 30 (0.62%) VB
16 22 (0.46%) VBA
17 21 (0.44%) VB.NET
18 19 (0.39%) VBScript
19 13 (0.27%) ABAP
Qualifications
1 587 (12.17%) Degree
2 447 (9.27%) ITIL Certification
3 297 (6.16%) Security Cleared
4 188 (3.90%) Cisco Certification
5 180 (3.73%) SC Cleared
6 163 (3.38%) Microsoft Certification
7 138 (2.86%) CISSP
8 134 (2.78%) Computer Science Degree
9 131 (2.72%) CCNA
10 115 (2.38%) CCNP
11 107 (2.22%) ISEB
12 97 (2.01%) MCSE
13 93 (1.93%) CISM
14 85 (1.76%) ITIL Foundation Certificate
15 57 (1.18%) PMI Certification
16 55 (1.14%) DV Cleared
17 53 (1.10%) CISA
18 50 (1.04%) PMP
19 49 (1.02%) VMware Certified Professional (VCP)
20 46 (0.95%) MCSA
Quality Assurance & Compliance
1 709 (14.70%) SLA
2 163 (3.38%) ISO/IEC 27001
3 159 (3.30%) QA
4 70 (1.45%) PCI DSS
5 67 (1.39%) ISO/IEC 20000
6 54 (1.12%) PMO
7 34 (0.70%) COBIT
8 32 (0.66%) Data Quality
9 29 (0.60%) HMG Security Policy Framework
10 21 (0.44%) ISO 9001
11 19 (0.39%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
12 17 (0.35%) Sarbanes-Oxley
13 14 (0.29%) Disclosure Scotland
14 10 (0.21%) GDPR
15 9 (0.19%) ISO 14001
16 8 (0.17%) Cyber Essentials
17 6 (0.12%) ISO 22301
17 6 (0.12%) SSAE 16
18 5 (0.10%) GCP
19 3 (0.062%) BS25999
System Software
1 558 (11.57%) Active Directory
2 308 (6.39%) VMware Infrastructure
3 124 (2.57%) Hyper-V
4 95 (1.97%) XenApp
5 51 (1.06%) vSphere
6 43 (0.89%) VMware ESXi
6 43 (0.89%) XenDesktop
7 34 (0.70%) Virtual Machines
8 31 (0.64%) Terminal Services
9 20 (0.41%) Docker
9 20 (0.41%) Virtual Servers
10 19 (0.39%) Microsoft App-V
11 15 (0.31%) Firmware
11 15 (0.31%) Microsoft Virtual Server
12 13 (0.27%) Oracle RAC
12 13 (0.27%) VMware Server
13 12 (0.25%) Terminal Server
14 10 (0.21%) Shibboleth
15 8 (0.17%) vCloud
15 8 (0.17%) Virtual Desktop
Systems Management
1 139 (2.88%) SCCM
2 68 (1.41%) SCOM
3 63 (1.31%) Puppet
4 49 (1.02%) Backup Exec
5 45 (0.93%) Ansible
6 40 (0.83%) Nagios
7 37 (0.77%) Tivoli Storage Manager
8 36 (0.75%) Opscode Chef
9 35 (0.73%) Tivoli
10 27 (0.56%) NetBackup
11 25 (0.52%) SCVMM
12 24 (0.50%) vCenter Server
13 21 (0.44%) Microsoft Clustering
14 20 (0.41%) WSUS
15 18 (0.37%) Terraform
16 17 (0.35%) Cisco CUCM
17 13 (0.27%) Norton AntiVirus
17 13 (0.27%) Symantec Endpoint Protection
18 11 (0.23%) QRadar
19 10 (0.21%) vRealize
Vendors
1 1107 (22.95%) Microsoft
2 462 (9.58%) VMware
3 433 (8.98%) Cisco
4 286 (5.93%) Oracle
5 283 (5.87%) Citrix
6 196 (4.06%) HP
7 189 (3.92%) SAP
8 153 (3.17%) Red Hat
9 126 (2.61%) IBM
10 118 (2.45%) CheckPoint
11 117 (2.43%) Juniper
12 101 (2.09%) ServiceNow
13 80 (1.66%) Salesforce.com
14 79 (1.64%) Dell
14 79 (1.64%) NetApp
15 67 (1.39%) EMC
16 64 (1.33%) Apple
17 59 (1.22%) Avaya
18 57 (1.18%) F5
19 54 (1.12%) BMC
London
Plan-Net
Salary: Competitive rate
Posted: 58 minutes ago
Bedford, Bedfordshire
Imperative People
Salary: £36000.00 - £42000.00 per annum + car al. + bonus + bens
Posted: 16 hours ago
Birmingham, West Midlands (County)
Robert Walters
Salary: £100000 - £120000 per annum + Package + Bonus
Posted: 20 hours ago
Manchester, Lancashire
ReThink Recruitment
Salary: £50000 - £60000 per annum + bonus, pension, 28 days holiday
Posted: Yesterday
Manchester, Lancashire
Mortimer Spinks
Salary: £22000 - £27000 per annum + Exellent Benefits Package
Posted: Yesterday
Leeds, West Yorkshire
Greywood Associates Limited
Salary: £20000 - £25000 per annum + bens
Posted: 1 hour ago
Bedford, Bedfordshire
ReThink Recruitment
Salary: £36000.00 - £42000.00 per annum + Car Allow, Bonus, Bens
Posted: Yesterday
London
Staffworx Ltd
Salary: to £40K + full bens
Posted: 16 hours ago
City, London
I3
Salary: £30000 - £400000 per annum + bonus + benefits
Posted: 19 hours ago
City, London
Burns Sheehan
Salary: £55000.00 - £60000.00 per annum
Posted: 2 days ago
Chippenham, Wiltshire
The People Network
Salary: £18000 - £20000 per annum
Posted: Yesterday
Central London / West End
Harris Global
Salary: From £90,000 to £95,000 per annum
Posted: 1 hour ago
Warrington, Cheshire
Harvey Nash plc
Posted: Yesterday
Manchester, Lancashire
Mortimer Spinks
Salary: £22000 - £27000 per annum + Exellent Benefits Package
Posted: Yesterday
Spalding, Lincolnshire
Compass Point Business Services Ltd
Salary: From £16,433 to £18,573 per annum
Posted: 22 hours ago
Milton Keynes, Buckinghamshire
Sanderson
Salary: £18000.00 - £20000.00 per annum
Posted: Yesterday
Manchester, Lancashire
Mortimer Spinks
Salary: £17000 - £25000 per annum + Excellent Benefits Package
Posted: Yesterday
East London
Lorien Resourcing
Salary: £40000 - £45000 per annum
Posted: 17 hours ago
Sheffield, South Yorkshire
Send
Salary: From £40,000 to £45,000 per annum + beneifts
Posted: Yesterday
London
Thebes IT
Posted: 17 hours ago
Bournemouth, Dorset
Bluetownonline
Salary: £50000 - £55000 per annum
Posted: Yesterday
West London
Owen Daniels Consultancy
Salary: From £80,000 to £100,000 per annum Circa £100,000 plus bens (may go hi
Posted: 23 hours ago
Louth, Lincolnshire
Compass Point Business Services Ltd
Salary: From £16,433 to £18,573 per annum
Posted: 22 hours ago
London
Net Talent
Posted: Yesterday
Telford, Shropshire
RecruitmentRevolution.com Limited
Salary: From £18,000 to £20,000 per annum + Pension Scheme + Healthcare
Posted: 15 hours ago
London
McGregor Boyall
Posted: Yesterday
Farnborough, Hampshire
Modis International
Salary: £60000 - £70000 per annum
Posted: 20 hours ago
London
Staffworx Ltd
Salary: good salary, bens & training
Posted: Yesterday
South West London
Leidos
Posted: Yesterday
City, London
ComputAppoint
Salary: £50000 - £55000 per annum
Posted: 23 hours ago