1 to 25 of 43 2nd Line Support Engineer Jobs in the UK

, IT Helpdesk Analyst, Desktop Support Engineer, Application Support Analyst, IT Technician, Deskside Support Technician, Second Line Support, Service Desk Analyst, IT Support Technician, 2nd Line IT Engineer. SALARY: £32,000 per annum … duties as the Onsite IT Support Engineer/2nd Line Desktop Support Technician include: Second Line Technical Support: Log, classify and resolve incidents and service requests via telephone, email and live chat Incident Escalation: Investigate complex desktop ...

2nd Line Support Engineer Harrogate Offering £33,000 – £38,000 Basic Salary plus Great Benefits Technical Prospects are recruiting exclusively on behalf of a well-established IT Services Provider based in Harrogate, supporting clients throughout Yorkshire. Our client is currently recruiting an experienced … 2nd Line Support Engineer to join their established and professional technical team. This is an excellent opportunity to join a progressive organisation that values technical excellence, professional development and high standards of client service. 2nd Line Support Engineer ...

2nd Line Technical Support Engineer/IT Service Desk Analyst Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service … Week. Two Shifts: 8:30am 5:00pm/10:00am 6:30pm JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line Technical Support Engineer/IT Service Desk Analyst to join a busy IT Help Desk supporting managed services ...

2nd Line IT Support Engineer Location: Plymouth (Onsite) Salary: £32,500 £35,000 Hours: MondayFriday, 9:00am 5:30pm (37.5 hours per week) Employment Type: Full Time About the Company Our client is a fast-growing Managed Service Provider based in Plymouth. … take pride in their work and deliver excellent service to customers. As the business continues to grow, they are now looking to add a 2nd Line Support Engineer to the Plymouth office. The Role This is an excellent opportunity for a customer-focused ...

2nd Line/3rd Line Support Engineer – IT MSP Client The 2nd Line Support Engineer is responsible for handling second line support requests. This relates to all technology, to include: workstations, servers, printers, networks, vendor specific hardware and software, Office 365, SharePoint ...

2nd Line Support Engineer Salary: Up to £37,000 + exceptional benefits package including over 20% employer pension contrubutions Location: Stockport Type: Full-time, office-based Are you an experienced 2nd Line Support Engineer looking … This role will see you supporting and developing a modern IT environment that underpins essential healthcare services. You’ll provide high-quality 1st and 2nd line support across infrastructure, systems and end-user technology, ensuring systems remain secure, reliable and efficient. Alongside troubleshooting and service ...

2nd Line Support Engineer Salary: Up to £37,000 + exceptional benefits package including over 20% employer pension contrubutions Location: Stockport Type: Full-time, office-based Are you an experienced 2nd Line Support Engineer looking … This role will see you supporting and developing a modern IT environment that underpins essential healthcare services. You’ll provide high-quality 1st and 2nd line support across infrastructure, systems and end-user technology, ensuring systems remain secure, reliable and efficient. Alongside troubleshooting and service ...

2nd Line/3rd Line Support Engineer – IT MSP Client The 2nd Line Support Engineer is responsible for handling second line support requests. This relates to all technology, to include: workstations, servers, printers, networks, vendor specific hardware and software, Office 365, SharePoint ...

2nd Line IT Support Engineer Redruth, Cornwall £30,000 – £35,000 (depending on experience) Flexible working available after probation A growing and forward-thinking Managed Service Provider based in Cornwall is looking for a 2nd Line IT Support … Copilot/Copilot 365 would be highly desirable for candidates looking to work with emerging technologies. The Role You will be responsible for providing 2nd line technical support to a range of external clients, troubleshooting and resolving escalated issues while ensuring excellent customer service. ...

Title: 2nd Line IT Support Engineer Location: Birmingham Salary: £35k - £40k We are looking for a 2nd Line IT Support Engineer to join a dynamic team and provide exceptional technical support across our organisation. … ideal candidate will come from an existing 2nd line role within an organisation or MSP. They should be organised, excellent communicators, and have a genuine passion for IT. Key Responsibilities Deliver 2nd line support for hardware, software, and network issues Troubleshoot ...

2nd Line MSP Engineer Mansfield (Onsite) Salary: £34,000 Full-time | Permanent We're looking for a 2nd Line MSP Engineer to join a growing technical team based in Mansfield. This is a great opportunity for someone with solid … responsible for resolving escalated technical issues, supporting client infrastructure, and helping maintain secure and reliable IT environments. Your day-to-day will include: Troubleshooting 2nd line technical issues across servers, endpoints and networks Supporting Microsoft 365, Windows Server and Active Directory environments Managing tickets and ensuring issues ...

Title: 2nd Line Support Engineer Service Desk Location: Hetford, Hertfordshire (3-4 days a week in the office) Salary: Up to £35,000 DOE + Benefits Employment Type: Full Time *All applicants must have the right to work in the UK, our client … base. They are known for their technical expertise, collaborative culture, and commitment to high-quality client support. Role Overview We are seeking an experienced 2nd Line Support Engineer to join a busy service desk environment, providing advanced support to client ...

Role: 2nd Line IT Support Engineer Department: IT Reports To: Head of IT Pauline Quirke Academy of Performing Arts (PQA) is a UK-wide network of performing arts academies providing outstanding extracurricular training for students aged 4–18. Through high-quality tuition … office staff and external Principals operating PQA academies under licenses with a wide range of technical queries. You will primarily operate as a second line support engineer, working closely with our first-line support to resolve escalated issues and deliver ...

Role: 1st or 2nd Line IT Support Engineer Location: Blackburn (Hybrid Working) Salary: Up to £35,000 (depending on experience) A growing and forward-thinking Managed Service Provider based in Blackburn is looking for a 1st or 2nd Line … quality technical support to a range of businesses, resolving issues efficiently and delivering excellent customer service. The Role As a 1st or 2nd Line IT Support Engineer, you’ll be responsible for supporting users with a wide range of IT issues ...

supporting one of their high-profile clients in resolving incidents within their Microsoft 365, Azure Active Directory and Intune environments. Job Duties Provide second-line technical support for Microsoft 365, Azure Active Directory, and Intune environments, resolving incidents efficiently and effectively. Investigate, diagnose and resolve complex … system performance and assist with the deployment of updates or patches as required. Required Experience: At least two years’ experience working in a second-line IT support capacity. Strong understanding of Microsoft cloud technologies, including Microsoft 365, Azure Active Directory and Intune. Good knowledge of networking ...

Hours 2nd Line IT Support Engineer Location : Borehamwood, WD6 1JD Salary : £35K £45K per annum, DOE + Excellent Benefits! Contract : Full time, Permanent Hours : Shifts outside of our standard operating hours (8am-6pm). The Out of Hours shifts will … standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. We are now recruiting for driven and capable 2nd Line IT Support Engineer to join our close-knit team in Borehamwood. You ll work directly with ...

Hours 2nd Line IT Support Engineer Location : Borehamwood, WD6 1JD Salary : £35K – £45K per annum, DOE + Excellent Benefits! Contract : Full time, Permanent Hours : Shifts outside of our standard operating hours (8am-6pm). The Out of Hours shifts will … standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. We are now recruiting for driven and capable 2nd Line IT Support Engineer to join our close-knit team in Borehamwood. You’ll work directly with ...

necessary (travel expenses reimbursed or company vehicle provided where applicable). Reporting to the Head of IT, you will provide 1st and 2nd line IT support across the business, troubleshooting technical issues and supporting both office-based and remote users, including mobile devices and PDAs. … suitable job titles for this role would include: Junior IT Support Engineer, 1st Line Support Technician, 2nd Line Support Technician, IT Helpdesk Analyst, Service Desk Analyst, IT Technician, IT Support Analyst. ...

2nd Line Support Engineer Provide exemplary IT technical support to our internal colleagues whilst demonstrating excellent customer service. While the service offer is consistent across all our geographies, presence and accessibility are key. Understanding the challenges and opportunities that our colleagues … hardware, software, and communication systems within agreed service levels. Key duties and responsibilities Encompass line manager responsibilities for a group of 2nd line support analysts based in the South region. The role holder will therefore be expected to manage, inspire and develop ...

Support Engineer (1st/2nd Line) Permanent | Hybrid (City of London) | £35,000–£40,000 Online Gaming & Sports Betting Sector Advertised by Morgan Spencer Recruitment London – London recruitment consultancy specialists in business services recruitment Are you a proactive and solutions-driven IT Support Engineer (1st/2nd Line) looking to join a fast-growing, tech-led organisation? We’re working with an innovative online gaming and sports betting company based in the City of London, offering a hybrid working model and the chance to play ...

Role Overview A growing and well-established Managed Service Provider is looking to bring in a 1st - 2nd Line IT Support Engineer to strengthen their service desk. This is a great opportunity for someone with MSP experience who enjoys being hands on, taking … ownership of tickets, and working across a variety of client environments. Your New Role You will sit across 1st and 2nd line support, handling day to day user issues while also supporting more technical escalations as your experience grows. You will be responsible for managing ...

2nd Line IT Support Engineer Location: Southampton Salary: £30,000 £35,000 + Progression Opportunities The Opportunity Were working with a small but highly technical Managed Service Provider based in Southampton, known for delivering genuinely high-quality support and building long … working as part of a small technical team supporting a varied client base across Microsoft cloud, infrastructure, and networking environments. Responsibilities include: Providing 2nd line support across desktop, server, and cloud environments Troubleshooting and resolving escalated technical issues Supporting Microsoft 365, Azure, and modern endpoint ...

2nd Line Support Engineer – Solve the problems others can’t. £38,000 – £42,200 | Paddington, London (Hybrid – 3 days onsite) Some engineers enjoy closing tickets. Others enjoy figuring things out. You’re the person people turn to when the problem hasn’t been … What’s in it for you? Salary: £38,000 – £42,200 Location: Paddington, London (3 days in the office, 2 from home) Role: Genuine 2nd line support with real technical depth Environment: Microsoft 365, Windows Server and modern endpoint technologies Impact ...

with a hybrid working pattern and is based at the company’s offices which are easily accessible for the Barnet/Watford areas. The 2nd Line engineer will work as part of a team to support a diverse range of clients, collaborating closely … advanced monitoring alerts, deploying security updates, conducting routine system maintenance, and performing system upgrades in line with customer requirements. Role requirements: Previous 2nd line support experience - preferably within an MSP. Strong proficiency in Windows operating systems (Windows 7, 8, and 10 Knowledge ...

Line Support Engineer Provide exemplary IT technical support to our internal colleagues whilst demonstrating excellent customer service. While the service offer is consistent across all our geographies, presence and accessibility are key. Understanding the challenges and opportunities that our colleagues experience will … hardware, software, and communication systems within agreed service levels. Key duties and responsibilities Encompass line manager responsibilities for a group of 2nd line support analysts based in the South region. The role holder will therefore be expected to manage, inspire and develop ...