Second Line Support Engineer
UK
The median Second Line Support Engineer salary in the UK is £33,250 per year, according to job vacancies posted during the 6 months leading to 12 July 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 12 Jul 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 662 | 570 | 533 |
| Rank change year-on-year | -92 | -37 | +388 |
| Permanent jobs requiring a 2nd Line Support Engineer | 73 | 353 | 399 |
| As % of all permanent jobs advertised in the UK | 0.12% | 0.34% | 0.46% |
| As % of the Job Titles category | 0.14% | 0.36% | 0.51% |
| Number of salaries quoted | 72 | 326 | 369 |
| 10th Percentile | £29,050 | £26,000 | £26,250 |
| 25th Percentile | £31,094 | £27,500 | £28,250 |
| Median annual salary (50th Percentile) | £33,250 | £31,750 | £32,500 |
| Median % change year-on-year | +4.72% | -2.31% | +4.39% |
| 75th Percentile | £39,500 | £35,000 | £37,500 |
| 90th Percentile | £42,500 | £38,750 | £40,000 |
| UK excluding London median annual salary | £32,500 | £30,000 | £32,000 |
| % change year-on-year | +8.33% | -6.25% | +6.67% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 53,806 | 98,156 | 78,673 |
| % of permanent jobs with a recognized job title | 89.55% | 94.80% | 91.62% |
| Number of salaries quoted | 29,744 | 68,646 | 53,875 |
| 10th Percentile | £27,500 | £29,000 | £32,500 |
| 25th Percentile | £37,574 | £38,750 | £44,109 |
| Median annual salary (50th Percentile) | £55,000 | £52,500 | £60,000 |
| Median % change year-on-year | +4.76% | -12.50% | - |
| 75th Percentile | £73,708 | £70,000 | £80,000 |
| 90th Percentile | £95,000 | £90,000 | £100,000 |
| UK excluding London median annual salary | £50,000 | £50,000 | £53,000 |
| % change year-on-year | - | -5.66% | +4.00% |
2nd Line Support Engineer
Job Vacancy Trend
Job postings that featured 2nd Line Support Engineer in the job title as a proportion of all IT jobs advertised.
2nd Line Support Engineer
Salary Trend
3-month moving average salary quoted in jobs citing 2nd Line Support Engineer.
2nd Line Support Engineer
Salary Histogram
Salary distribution for jobs citing 2nd Line Support Engineer over the 6 months to 12 July 2025.
2nd Line Support Engineer
Top 14 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the UK over the 6 months to 12 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | -93 | 72 | £33,500 | +4.69% | 71 |
| UK excluding London | -78 | 48 | £32,500 | +8.33% | 59 |
| London | +58 | 25 | £39,000 | +14.71% | 20 |
| Work from Home | +67 | 24 | £32,500 | - | 16 |
| South East | +10 | 14 | £35,000 | +16.67% | 31 |
| Midlands | +54 | 13 | £32,500 | +8.33% | 7 |
| North of England | -24 | 11 | £32,500 | +8.33% | 6 |
| South West | +60 | 8 | £32,500 | -2.26% | 8 |
| North West | -16 | 8 | £32,500 | +8.33% | 2 |
| East Midlands | +29 | 7 | £32,500 | - | 2 |
| West Midlands | +59 | 6 | £35,000 | +16.67% | 5 |
| Yorkshire | +16 | 3 | £30,000 | -7.69% | 4 |
| Scotland | +92 | 1 | £32,500 | -12.16% | 1 |
| East of England | -3 | 1 | £32,500 | - | 7 |
2nd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 12 July 2025, 2nd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd Line Support Engineer in the job title.
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2nd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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