Customer-Centric
UK
The following table provides summary statistics for permanent job vacancies with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.
6 months to 28 Apr 2024 |
Same period 2023 | Same period 2022 | |
---|---|---|---|
Rank | 369 | 271 | 280 |
Rank change year-on-year | -98 | +9 | +151 |
Permanent jobs citing Customer-Centricity | 713 | 1,360 | 2,206 |
As % of all permanent jobs advertised in the UK | 0.73% | 1.31% | 1.43% |
As % of the Processes & Methodologies category | 0.85% | 1.37% | 1.50% |
Number of salaries quoted | 471 | 528 | 660 |
10th Percentile | £26,750 | £33,000 | £32,000 |
25th Percentile | £35,250 | £46,813 | £45,000 |
Median annual salary (50th Percentile) | £46,958 | £68,515 | £62,920 |
Median % change year-on-year | -31.46% | +8.89% | +19.85% |
75th Percentile | £67,500 | £75,294 | £85,000 |
90th Percentile | £88,500 | £99,125 | £92,625 |
UK excluding London median annual salary | £42,500 | £70,000 | £58,750 |
% change year-on-year | -39.29% | +19.15% | +30.56% |
All Process and Methodology Skills
UK
Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.
Permanent vacancies with a requirement for process or methodology skills | 84,360 | 99,485 | 147,504 |
As % of all permanent jobs advertised in the UK | 85.99% | 95.62% | 95.58% |
Number of salaries quoted | 59,619 | 58,411 | 83,272 |
10th Percentile | £29,000 | £34,000 | £33,500 |
25th Percentile | £40,000 | £45,000 | £43,750 |
Median annual salary (50th Percentile) | £55,000 | £61,500 | £60,000 |
Median % change year-on-year | -10.57% | +2.50% | +9.09% |
75th Percentile | £72,500 | £82,500 | £80,000 |
90th Percentile | £92,500 | £100,000 | £96,250 |
UK excluding London median annual salary | £50,000 | £55,000 | £52,500 |
% change year-on-year | -9.09% | +4.76% | +9.38% |
Customer-Centricity
Job Vacancy Trend
Job postings citing Customer-Centricity as a proportion of all IT jobs advertised.
Customer-Centricity
Salary Trend
3-month moving average salary quoted in jobs citing Customer-Centricity.
Customer-Centricity
Salary Histogram
Salary distribution for jobs citing Customer-Centricity over the 6 months to 28 April 2024.
Customer-Centricity
Top 17 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the UK over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
---|---|---|---|---|---|
England | -87 | 619 | £46,958 | -32.92% | 292 |
UK excluding London | -90 | 508 | £42,500 | -39.29% | 191 |
Work from Home | -79 | 281 | £47,229 | -33.10% | 164 |
London | -46 | 170 | £70,000 | - | 123 |
South East | -39 | 135 | £42,500 | -26.09% | 46 |
North of England | -83 | 104 | £36,250 | -48.65% | 52 |
Midlands | -2 | 87 | £45,000 | -28.00% | 27 |
South West | -18 | 82 | £46,958 | -24.87% | 23 |
North West | +16 | 63 | £35,000 | -50.42% | 26 |
West Midlands | +11 | 50 | £65,000 | +4.00% | 16 |
East of England | -36 | 39 | £33,250 | -52.90% | 19 |
Scotland | -37 | 39 | £45,000 | -36.26% | 14 |
Yorkshire | -32 | 38 | £38,250 | -41.15% | 15 |
East Midlands | +1 | 37 | £31,000 | -52.31% | 11 |
Wales | +28 | 19 | £35,000 | -50.42% | 8 |
Northern Ireland | +26 | 3 | £32,500 | - | 7 |
North East | -14 | 3 | £37,500 | -46.88% | 11 |
Customer-Centricity
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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