Customer-Centric
UK
The table below provides summary statistics for permanent job vacancies requiring Customer-Centricity skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer-Centricity over the 6 months leading up to 26 April 2025, comparing them to the same period in the previous two years.
| 6 months to 26 Apr 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 256 | 373 | 276 |
| Rank change year-on-year | +117 | -97 | -3 |
| Permanent jobs citing Customer-Centricity | 591 | 734 | 1,380 |
| As % of all permanent jobs advertised in the UK | 1.15% | 0.75% | 1.31% |
| As % of the Processes & Methodologies category | 1.23% | 0.87% | 1.37% |
| Number of salaries quoted | 276 | 477 | 541 |
| 10th Percentile | £35,000 | £26,750 | £33,000 |
| 25th Percentile | £37,500 | £35,000 | £47,500 |
| Median annual salary (50th Percentile) | £55,000 | £46,958 | £68,515 |
| Median % change year-on-year | +17.13% | -31.46% | +8.89% |
| 75th Percentile | £75,000 | £67,500 | £76,316 |
| 90th Percentile | £88,750 | £86,400 | £100,000 |
| UK excluding London median annual salary | £47,500 | £42,500 | £70,000 |
| % change year-on-year | +11.76% | -39.29% | +19.15% |
All Process and Methodology Skills
UK
Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills.
| Permanent vacancies with a requirement for process or methodology skills | 48,105 | 84,479 | 100,577 |
| As % of all permanent jobs advertised in the UK | 93.22% | 86.05% | 95.64% |
| Number of salaries quoted | 26,550 | 59,789 | 58,948 |
| 10th Percentile | £30,750 | £29,000 | £34,000 |
| 25th Percentile | £42,500 | £40,000 | £45,000 |
| Median annual salary (50th Percentile) | £57,500 | £55,000 | £61,600 |
| Median % change year-on-year | +4.55% | -10.71% | +2.67% |
| 75th Percentile | £76,250 | £72,500 | £82,500 |
| 90th Percentile | £98,750 | £92,500 | £100,000 |
| UK excluding London median annual salary | £52,500 | £50,000 | £55,000 |
| % change year-on-year | +5.00% | -9.09% | +4.76% |
Customer-Centricity
Job Vacancy Trend
Job postings citing Customer-Centricity as a proportion of all IT jobs advertised.
Customer-Centricity
Salary Trend
3-month moving average salary quoted in jobs citing Customer-Centricity.
Customer-Centricity
Salary Histogram
Salary distribution for jobs citing Customer-Centricity over the 6 months to 26 April 2025.
Customer-Centricity
Top 17 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the UK over the 6 months to 26 April 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +92 | 547 | £55,000 | +17.13% | 1,353 |
| UK excluding London | +116 | 406 | £47,500 | +11.76% | 498 |
| London | +103 | 163 | £65,000 | -7.14% | 925 |
| Work from Home | +41 | 147 | £61,250 | +28.95% | 533 |
| South East | +103 | 132 | £37,500 | -11.76% | 135 |
| North of England | +79 | 122 | £48,507 | +33.81% | 153 |
| Midlands | +65 | 85 | £45,000 | - | 79 |
| Yorkshire | +108 | 83 | £38,500 | +0.65% | 43 |
| West Midlands | +84 | 70 | £46,250 | -28.85% | 43 |
| North West | 0 | 38 | £48,507 | +21.27% | 93 |
| Scotland | +117 | 22 | £60,000 | +33.33% | 39 |
| South West | +54 | 22 | £64,627 | +37.63% | 43 |
| East of England | +43 | 19 | £42,500 | +27.82% | 41 |
| East Midlands | +35 | 15 | £40,000 | +35.59% | 34 |
| Northern Ireland | +37 | 2 | - | - | 11 |
| Wales | +24 | 2 | £46,250 | +34.55% | 10 |
| North East | +49 | 1 | £75,000 | +114.29% | 20 |
Customer-Centricity
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||