Customer-Centric
UK
The table below provides summary statistics and salary benchmarking for jobs requiring Customer-Centricity skills. It covers permanent job vacancies from the 6 months leading up to 7 August 2026, with comparisons to the same periods in the previous two years.
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6 months to 7 Aug 2026 |
Same period 2025 | Same period 2024 |
|---|---|---|---|
| Rank | 353 | 264 | 384 |
| Rank change year-on-year | -89 | +120 | -53 |
| Permanent jobs citing Customer-Centricity | 576 | 556 | 563 |
| As % of all permanent jobs in the UK | 0.55% | 1.12% | 0.67% |
| As % of the Processes & Methodologies category | 0.75% | 1.25% | 0.83% |
| Number of salaries quoted | 256 | 267 | 344 |
| 10th Percentile | £30,000 | £25,500 | £27,000 |
| 25th Percentile | £39,000 | £31,875 | £36,250 |
| Median annual salary (50th Percentile) | £52,500 | £55,000 | £50,000 |
| Median % change year-on-year | -4.55% | +10.00% | -27.35% |
| 75th Percentile | £75,000 | £80,000 | £70,000 |
| 90th Percentile | £90,000 | £95,000 | £90,000 |
| UK excluding London median annual salary | £47,500 | £37,500 | £41,821 |
| % change year-on-year | +26.67% | -10.33% | -38.07% |
All Process & Methodology Skills
UK
Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills.
| Permanent vacancies with a requirement for process or methodology skills | 77,301 | 44,356 | 67,625 |
| As % of all permanent jobs advertised in the UK | 73.63% | 89.43% | 81.01% |
| Number of salaries quoted | 53,282 | 25,229 | 44,135 |
| 10th Percentile | £30,750 | £28,500 | £31,250 |
| 25th Percentile | £41,250 | £37,500 | £41,250 |
| Median annual salary (50th Percentile) | £60,000 | £55,000 | £55,000 |
| Median % change year-on-year | +9.09% | - | -8.71% |
| 75th Percentile | £78,750 | £75,000 | £75,000 |
| 90th Percentile | £100,000 | £97,500 | £95,000 |
| UK excluding London median annual salary | £55,000 | £48,500 | £50,000 |
| % change year-on-year | +13.40% | -3.00% | -9.09% |
Customer-Centricity
Job Vacancy Trend
Historical trend showing the proportion of permanent IT job postings citing Customer-Centricity relative to all permanent IT jobs advertised.
Customer-Centricity
Salary Trend
Salary distribution trend for jobs in the UK citing Customer-Centricity.
Customer-Centricity
Salary Histogram
Salary distribution for jobs citing Customer-Centricity over the 6 months to 7 August 2026.
Customer-Centricity
Top 18 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the UK over the 6 months to 7 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | -80 | 502 | £55,500 | +0.91% | 287 |
| UK excluding London | -50 | 376 | £47,500 | +26.67% | 160 |
| London | -48 | 174 | £65,000 | -7.14% | 162 |
| Work from Home | -16 | 153 | £61,250 | +11.36% | 110 |
| South East | -80 | 89 | £47,500 | +11.76% | 54 |
| North of England | -62 | 67 | £46,500 | +57.63% | 36 |
| East of England | +10 | 58 | £55,000 | +107.55% | 11 |
| Midlands | -13 | 58 | £47,500 | +18.75% | 30 |
| South West | -27 | 57 | £80,000 | +33.33% | 6 |
| North West | -17 | 41 | £46,500 | +89.80% | 21 |
| East Midlands | -5 | 38 | £47,500 | +18.75% | 9 |
| Yorkshire | -21 | 22 | £30,000 | -64.71% | 10 |
| Wales | -46 | 22 | £30,000 | -14.29% | 7 |
| West Midlands | -33 | 20 | £60,000 | +50.00% | 21 |
| Scotland | +14 | 18 | £38,000 | -63.94% | 14 |
| Isle of Man | - | 9 | - | - | 2 |
| North East | -60 | 4 | £47,277 | +63.02% | 6 |
| Northern Ireland | - | 2 | £39,500 | - | 6 |
Customer-Centricity
Co-Occurring Skills & Capabilities by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:
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