Help Desk Technician
UK > Wales
The median Help Desk Technician salary in Wales is £29,000 per year, according to job vacancies posted during the 6 months leading to 16 August 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 16 Aug 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 82 | - | 129 |
| Rank change year-on-year | - | - | - |
| Permanent jobs requiring a Help Desk Technician | 5 | 0 | 1 |
| As % of all permanent jobs advertised in Wales | 0.26% | - | 0.065% |
| As % of the Job Titles category | 0.33% | - | 0.074% |
| Number of salaries quoted | 5 | 0 | 1 |
| 10th Percentile | - | - | - |
| 25th Percentile | £28,500 | - | £27,920 |
| Median annual salary (50th Percentile) | £29,000 | - | £29,250 |
| 75th Percentile | £29,500 | - | £30,579 |
| 90th Percentile | - | - | - |
| UK median annual salary | £27,500 | £25,809 | £23,000 |
| % change year-on-year | +6.55% | +12.21% | -9.80% |
All Permanent IT Job Vacancies
Wales
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in Wales with a recognized job title | 1,526 | 1,647 | 1,344 |
| % of permanent jobs with a recognized job title | 79.85% | 92.22% | 88.02% |
| Number of salaries quoted | 1,024 | 1,150 | 735 |
| 10th Percentile | £23,504 | £28,000 | £27,500 |
| 25th Percentile | £25,087 | £35,000 | £35,000 |
| Median annual salary (50th Percentile) | £35,000 | £45,000 | £45,696 |
| Median % change year-on-year | -22.22% | -1.52% | -8.61% |
| 75th Percentile | £60,000 | £58,750 | £61,250 |
| 90th Percentile | £73,000 | £70,000 | £72,160 |
| UK median annual salary | £55,000 | £55,000 | £60,000 |
| % change year-on-year | - | -8.33% | - |
Help Desk Technician
Job Vacancy Trend in Wales
Job postings that featured Help Desk Technician in the job title as a proportion of all IT jobs advertised in Wales.
Help Desk Technician
Salary Trend in Wales
3-month moving average salary quoted in jobs citing Help Desk Technician in Wales.
Help Desk Technician
Job Locations in Wales
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Technician within the Wales region over the 6 months to 16 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| South Wales | - | 5 | £29,000 | - | |
| Help Desk Technician UK |
|||||
Help Desk Technician Skill Set
Top 3 Co-occurring Skills and Capabilities in Wales
For the 6 months to 16 August 2025, Help Desk Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wales region featuring Help Desk Technician in the job title.
|
Help Desk Technician Skill Set
Co-occurring Skills and Capabilities in Wales by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
|
|
|||||||||||||||