Help Desk Technician
UK
The median Help Desk Technician salary in the UK is £25,809 per year according to job vacancies posted during the 6 months to 6 May 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 6 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 808 | 973 | 1189 |
| Rank change year-on-year | +165 | +216 | -285 |
| Permanent jobs requiring a Help Desk Technician | 102 | 6 | 48 |
| As % of all permanent jobs advertised in the UK | 0.10% | 0.006% | 0.030% |
| As % of the Job Titles category | 0.11% | 0.006% | 0.032% |
| Number of salaries quoted | 97 | 5 | 45 |
| 10th Percentile | £22,500 | £20,700 | £21,100 |
| 25th Percentile | £24,000 | £22,500 | £24,000 |
| Median annual salary (50th Percentile) | £25,809 | £25,250 | £26,000 |
| Median % change year-on-year | +2.21% | -2.88% | -1.89% |
| 75th Percentile | £27,117 | £27,500 | £26,500 |
| 90th Percentile | £28,750 | £28,550 | £26,750 |
| UK excluding London median annual salary | £25,809 | £25,125 | £26,000 |
| % change year-on-year | +2.72% | -3.37% | +8.33% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 93,479 | 94,643 | 151,222 |
| % of permanent jobs with a recognized job title | 94.63% | 91.52% | 96.08% |
| Number of salaries quoted | 67,031 | 59,595 | 85,375 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,611 |
| Median annual salary (50th Percentile) | £52,508 | £60,000 | £60,000 |
| Median % change year-on-year | -12.49% | - | +9.09% |
| 75th Percentile | £71,250 | £81,250 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £96,250 |
| UK excluding London median annual salary | £50,000 | £53,000 | £50,000 |
| % change year-on-year | -5.66% | +6.00% | +5.26% |
Help Desk Technician
Job Vacancy Trend
Job postings that featured Help Desk Technician in the job title as a proportion of all IT jobs advertised.
Help Desk Technician
Salary Trend
3-month moving average salary quoted in jobs citing Help Desk Technician.
Help Desk Technician
Salary Histogram
Salary distribution for jobs citing Help Desk Technician over the 6 months to 6 May 2024.
Help Desk Technician
Top 14 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Technician within the UK over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +187 | 90 | £25,809 | +2.21% | 6 |
| UK excluding London | +75 | 90 | £25,809 | +2.72% | 6 |
| Work from Home | - | 46 | £25,809 | - | 2 |
| East of England | +60 | 44 | £25,809 | +22.90% | 2 |
| South East | +31 | 16 | £25,000 | -6.54% | 3 |
| North of England | +67 | 13 | £24,000 | -4.95% | 1 |
| Scotland | - | 10 | £27,500 | - | |
| North West | - | 9 | £24,000 | - | |
| London | +133 | 8 | £26,000 | -1.89% | |
| Midlands | - | 6 | £24,000 | - | |
| West Midlands | - | 6 | £24,000 | - | |
| North East | - | 3 | £23,625 | - | |
| Yorkshire | +96 | 1 | £27,000 | +6.93% | 1 |
| South West | - | 1 | £40,000 | - |
Help Desk Technician Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 6 May 2024, Help Desk Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Help Desk Technician in the job title.
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Help Desk Technician Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: