Period
to 20 November 2017

The median annual salary for a 1st Line Support was £19,500 in advertised job vacancies in Warrington during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support
Cheshire > Warrington
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 68 73 91
Rank change year-on-year +5 +18 +3
Permanent jobs requiring a 1st Line Support 14 6 9
As % of all permanent IT jobs advertised in Warrington 2.16% 0.97% 0.92%
As % of the Job Titles category 2.20% 1.01% 0.94%
Number of salaries quoted 11 6 9
Warrington median annual salary £19,500 £18,750 £18,500
Median salary % change year-on-year +4.00% +1.35% -5.13%
10th Percentile £17,500 £17,375 £16,900
90th Percentile £20,500 £20,625 £19,250
Cheshire median annual salary £19,500 £18,750 £20,000
% change year-on-year +4.00% -6.25% +6.67%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Warrington. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Warrington
Permanent vacancies in Warrington with a recognized job title 637 592 956
% of permanent IT jobs with a recognized job title 98.30% 95.95% 98.15%
Number of salaries quoted 514 518 855
Warrington median annual salary £40,000 £38,000 £37,500
Median salary % change year-on-year +5.26% +1.33% +7.14%
10th Percentile £20,500 £22,500 £22,500
90th Percentile £59,625 £52,725 £53,750
Cheshire median annual salary £42,500 £37,500 £40,000
% change year-on-year +13.33% -6.25% +3.90%

1st Line Support
Job Vacancy Trend in Warrington

Job postings that featured 1st Line Support in the job title as a percentage of all IT jobs advertised in Warrington.

Job vacancy trend for 1st Line Support in Warrington

1st Line Support
Salary Trend in Warrington

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in Warrington.

Salary trend for 1st Line Support in Warrington

1st Line Support Skill Set
Top 30 Co-occurring IT Skills in Warrington

For the 6 months to 20 November 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Warrington region featuring 1st Line Support in the job title.

1 11 (78.57%) Active Directory
2 7 (50.00%) Microsoft
2 7 (50.00%) Microsoft Office
2 7 (50.00%) TCP/IP
3 6 (42.86%) Windows
4 5 (35.71%) LAN
4 5 (35.71%) WAN
5 4 (28.57%) Windows Server 2012
5 4 (28.57%) Windows Server 2008
5 4 (28.57%) MCITP
5 4 (28.57%) MCSA
5 4 (28.57%) Cisco Certification
5 4 (28.57%) Microsoft Certification
5 4 (28.57%) CCNA
6 3 (21.43%) MS Exchange
6 3 (21.43%) Degree
6 3 (21.43%) Computer Science
6 3 (21.43%) CCENT
6 3 (21.43%) Finance
6 3 (21.43%) Windows 7
6 3 (21.43%) Windows Server
6 3 (21.43%) Data Centre
7 2 (14.29%) Exchange Server 2010
7 2 (14.29%) VPN
7 2 (14.29%) SLA
8 1 (7.14%) Citrix
8 1 (7.14%) SQL
8 1 (7.14%) VMware Infrastructure
8 1 (7.14%) VMware
8 1 (7.14%) Office 365

1st Line Support Skill Set
Co-occurring IT Skills in Warrington by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (21.43%) MS Exchange
2 2 (14.29%) Exchange Server 2010
Applications
1 7 (50.00%) Microsoft Office
Cloud Services
1 1 (7.14%) Office 365
Communications & Networking
1 7 (50.00%) TCP/IP
2 5 (35.71%) LAN
2 5 (35.71%) WAN
3 2 (14.29%) VPN
General
1 3 (21.43%) Finance
Miscellaneous
1 3 (21.43%) Computer Science
1 3 (21.43%) Data Centre
2 1 (7.14%) Driving Licence
2 1 (7.14%) iPad
Operating Systems
1 6 (42.86%) Windows
2 4 (28.57%) Windows Server 2008
2 4 (28.57%) Windows Server 2012
3 3 (21.43%) Windows 7
3 3 (21.43%) Windows Server
Processes & Methodologies
1 1 (7.14%) Line Management
Programming Languages
1 1 (7.14%) SQL
Qualifications
1 4 (28.57%) CCNA
1 4 (28.57%) Cisco Certification
1 4 (28.57%) MCITP
1 4 (28.57%) MCSA
1 4 (28.57%) Microsoft Certification
2 3 (21.43%) CCENT
2 3 (21.43%) Degree
Quality Assurance & Compliance
1 2 (14.29%) SLA
System Software
1 11 (78.57%) Active Directory
2 1 (7.14%) VMware Infrastructure
Vendors
1 7 (50.00%) Microsoft
2 1 (7.14%) Citrix
2 1 (7.14%) VMware