Period
to 23 January 2018

The median annual salary for a Service Desk Analyst was £20,000 in advertised job vacancies in Warrington during the 6 months to 23 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Analyst
Cheshire > Warrington
6 months to
23 Jan 2018
Same period 2017 Same period 2016
Rank 62 75 88
Rank change year-on-year +13 +13 -11
Permanent jobs requiring a Service Desk Analyst 14 5 6
As % of all permanent IT jobs advertised in Warrington 2.31% 0.78% 0.72%
As % of the Job Titles category 2.38% 0.82% 0.73%
Number of salaries quoted 10 6 5
Warrington median annual salary £20,000 £20,000 £18,500
Median salary % change year-on-year - +8.11% -2.63%
Cheshire median annual salary £21,000 £20,000 £19,250
% change year-on-year +5.00% +3.90% +1.32%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Warrington. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Warrington
Permanent vacancies in Warrington with a recognized job title 588 611 825
% of permanent IT jobs with a recognized job title 96.87% 94.73% 98.80%
Number of salaries quoted 477 542 735
Warrington median annual salary £40,000 £37,500 £38,750
Median salary % change year-on-year +6.67% -3.23% +10.71%
10th Percentile £21,250 £22,025 £22,500
90th Percentile £63,750 £53,250 £53,750
Cheshire median annual salary £44,000 £37,500 £40,000
% change year-on-year +17.33% -6.25% -

Service Desk Analyst
Job Vacancy Trend in Warrington

Job postings that featured Service Desk Analyst in the job title as a percentage of all IT jobs advertised in Warrington.

Job vacancy trend for Service Desk Analyst in Warrington

Service Desk Analyst
Salary Trend in Warrington

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Warrington.

Salary trend for Service Desk Analyst in Warrington

Service Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Warrington

For the 6 months to 23 January 2018, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Warrington region featuring Service Desk Analyst in the job title.

1 9 (64.29%) Windows
1 9 (64.29%) Active Directory
1 9 (64.29%) Windows Server 2008
1 9 (64.29%) Windows Server 2012
2 8 (57.14%) Office 365
2 8 (57.14%) Windows 7
2 8 (57.14%) Skype for Business
2 8 (57.14%) Skype
2 8 (57.14%) Citrix
3 6 (42.86%) TCP/IP
3 6 (42.86%) SLA
4 5 (35.71%) VPN
4 5 (35.71%) LAN
4 5 (35.71%) WAN
5 4 (28.57%) Microsoft Certification
5 4 (28.57%) Microsoft Office
5 4 (28.57%) MCSA
5 4 (28.57%) Windows 10
6 3 (21.43%) Driving Licence
6 3 (21.43%) Analytical Skills
6 3 (21.43%) ITIL
7 2 (14.29%) IBM Notes
7 2 (14.29%) Microsoft
7 2 (14.29%) Lotus
7 2 (14.29%) Systems Management Server (SMS)
7 2 (14.29%) Service Management
7 2 (14.29%) Change Management
7 2 (14.29%) Incident Management
7 2 (14.29%) Computer Science
7 2 (14.29%) Problem Management

Service Desk Analyst Skill Set
Co-occurring IT Skills in Warrington by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (57.14%) Skype for Business
2 2 (14.29%) IBM Notes
3 1 (7.14%) Exchange Server 2010
3 1 (7.14%) MS Exchange
Applications
1 4 (28.57%) Microsoft Office
2 1 (7.14%) Microsoft Excel
Cloud Services
1 8 (57.14%) Office 365
Communications & Networking
1 8 (57.14%) Skype
2 6 (42.86%) TCP/IP
3 5 (35.71%) LAN
3 5 (35.71%) VPN
3 5 (35.71%) WAN
Miscellaneous
1 3 (21.43%) Analytical Skills
1 3 (21.43%) Driving Licence
2 2 (14.29%) Computer Science
3 1 (7.14%) Enterprise Software
Operating Systems
1 9 (64.29%) Windows
1 9 (64.29%) Windows Server 2008
1 9 (64.29%) Windows Server 2012
2 8 (57.14%) Windows 7
3 4 (28.57%) Windows 10
Processes & Methodologies
1 3 (21.43%) ITIL
2 2 (14.29%) Change Management
2 2 (14.29%) Incident Management
2 2 (14.29%) Problem Management
2 2 (14.29%) Service Management
2 2 (14.29%) Trend Analysis
3 1 (7.14%) CRM
3 1 (7.14%) Data Protection
Qualifications
1 4 (28.57%) MCSA
1 4 (28.57%) Microsoft Certification
2 2 (14.29%) Security Cleared
3 1 (7.14%) ITIL Certification
3 1 (7.14%) SC Cleared
Quality Assurance & Compliance
1 6 (42.86%) SLA
System Software
1 9 (64.29%) Active Directory
Systems Management
1 2 (14.29%) Systems Management Server (SMS)
Vendors
1 8 (57.14%) Citrix
2 2 (14.29%) Lotus
2 2 (14.29%) Microsoft