The median annual salary for a Service Desk Analyst was £19,000 in advertised job vacancies in Cheshire during the 3 months to 29 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Analyst
North West / Cheshire
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 100 75 103
Rank change year-on-year -25 +28  
Permanent jobs requiring a Service Desk Analyst 12 8 16
As % of all permanent IT jobs advertised in Cheshire 0.83% 0.84% 0.92%
As % of the Job Titles category 0.87% 0.87% 0.95%
Number of salaries quoted 11 8 16
Median salary £19,000 £19,500 £20,000
Median salary % change year-on-year -2.56% -2.50%  
90% offered a salary of more than £18,000 £17,797 £15,750
10% offered a salary of more than £24,250 £22,500 £25,250
UK excluding London median salary £22,500 £21,500 £22,000
% change year-on-year +4.65% -2.27%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Cheshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Cheshire
Permanent job vacancies with a job title containing a recognized job role 1376 916 1686
As % of all permanent IT job vacancies advertised in Cheshire 94.70% 96.32% 97.12%
Number of salaries quoted 4162 3755 6278
Median salary £40,000 £37,500 £40,000
Median salary % change year-on-year +6.66% -6.25%  
90% offered a salary of more than £22,500 £22,000 £24,500
10% offered a salary of more than £55,000 £57,500 £55,000
UK excluding London median salary £42,500 £40,500 £40,000
% change year-on-year +4.93% +1.25%  

Service Desk Analyst
Job Vacancy Trend in Cheshire

Job postings that featured Service Desk Analyst in the job title as a percentage of all IT jobs advertised in Cheshire.

Job vacancy trend for Service Desk Analyst in Cheshire

Service Desk Analyst
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Cheshire.

Salary trend for Service Desk Analyst in Cheshire

Service Desk Analyst
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Cheshire region over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warrington -4 9 £19,000 +5.55% 2
Wilmslow -14 1 £19,698 +0.14%
Runcorn - 1 - -
Service Desk Analyst
North West

Service Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Cheshire

For the 6 months to 29 June 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cheshire region featuring Service Desk Analyst in the job title.

1 16 (61.54%) ITIL
2 9 (34.62%) Windows
3 8 (30.77%) Active Directory
3 8 (30.77%) Microsoft Office
3 8 (30.77%) Office 365
4 6 (23.08%) SLA
5 5 (19.23%) Microsoft
5 5 (19.23%) Citrix
5 5 (19.23%) Finance
5 5 (19.23%) Incident Management
5 5 (19.23%) Skype for Business
5 5 (19.23%) Windows Server 2012
5 5 (19.23%) Skype
5 5 (19.23%) Windows Server 2008
6 4 (15.38%) Service Delivery
6 4 (15.38%) ITIL Certification
7 3 (11.54%) Blackberry
7 3 (11.54%) Windows 10
7 3 (11.54%) Resource Management
7 3 (11.54%) Security Cleared
7 3 (11.54%) Windows 8
8 2 (7.69%) SC Cleared
8 2 (7.69%) Service Management
8 2 (7.69%) MS Exchange
9 1 (3.85%) LAN
9 1 (3.85%) WAN
9 1 (3.85%) TCP/IP
9 1 (3.85%) VPN
9 1 (3.85%) HND
9 1 (3.85%) Unix

Service Desk Analyst Skill Set
Co-occurring IT Skills in Cheshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (19.23%) Skype for Business
2 2 (7.69%) MS Exchange
Applications
1 8 (30.77%) Microsoft Office
2 1 (3.85%) Microsoft Excel
Cloud Services
1 8 (30.77%) Office 365
Communications & Networking
1 5 (19.23%) Skype
2 1 (3.85%) LAN
2 1 (3.85%) TCP/IP
2 1 (3.85%) VPN
2 1 (3.85%) WAN
Database & Business Intelligence
1 1 (3.85%) SQL Server
General
1 5 (19.23%) Finance
Miscellaneous
1 3 (11.54%) Blackberry
2 1 (3.85%) Analytical Skills
2 1 (3.85%) Driving Licence
2 1 (3.85%) User Experience
Operating Systems
1 9 (34.62%) Windows
2 5 (19.23%) Windows Server 2008
2 5 (19.23%) Windows Server 2012
3 3 (11.54%) Windows 10
3 3 (11.54%) Windows 8
4 1 (3.85%) Unix
Processes & Methodologies
1 16 (61.54%) ITIL
2 5 (19.23%) Incident Management
3 4 (15.38%) Service Delivery
4 3 (11.54%) Resource Management
5 2 (7.69%) Service Management
6 1 (3.85%) ITIL V3
6 1 (3.85%) Problem Management
Programming Languages
1 1 (3.85%) SQL
Qualifications
1 4 (15.38%) ITIL Certification
2 3 (11.54%) Security Cleared
3 2 (7.69%) SC Cleared
4 1 (3.85%) HND
Quality Assurance & Compliance
1 6 (23.08%) SLA
System Software
1 8 (30.77%) Active Directory
Systems Management
1 1 (3.85%) Norton AntiVirus
Vendors
1 5 (19.23%) Citrix
1 5 (19.23%) Microsoft
2 1 (3.85%) Symantec
Warrington, Cheshire
Cloud Computing International
Salary: £18000 - £24000 per annum
Posted: Yesterday
Chester, Cheshire
360 Resourcing Solutions
Salary: £15,000 - £18,000 per annum
Posted: Yesterday