Period
to 27 July 2017

The median annual salary for a 1st Line Support was £21,000 in advertised job vacancies in Warwickshire during the 6 months to 27 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support
West Midlands > Warwickshire
6 months to
27 Jul 2017
Same period 2016 Same period 2015
Rank 103 119 107
Rank change year-on-year +16 -12 -12
Permanent jobs requiring a 1st Line Support 1 9 13
As % of all permanent IT jobs advertised in Warwickshire 0.078% 0.67% 0.81%
As % of the Job Titles category 0.081% 0.68% 0.85%
Number of salaries quoted 1 7 15
Warwickshire median annual salary £21,000 £17,500 £19,000
Median salary % change year-on-year +20.00% -7.89% -28.30%
10th Percentile £20,500 £17,000 £17,000
90th Percentile £21,500 £19,500 £28,750
West Midlands median annual salary £20,500 £20,900 £19,000
% change year-on-year -1.91% +10.00% -

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Warwickshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Warwickshire
Permanent job vacancies with a job title containing a recognized job role 1241 1329 1527
As % of all permanent IT job vacancies advertised in Warwickshire 97.33% 98.23% 95.38%
Number of salaries quoted 1104 976 1366
Warwickshire median annual salary £37,500 £40,000 £39,500
Median salary % change year-on-year -6.25% +1.27% +2.60%
10th Percentile £23,750 £23,500 £22,500
90th Percentile £57,500 £61,250 £60,000
West Midlands median annual salary £40,000 £40,000 £40,000

1st Line Support
Job Vacancy Trend in Warwickshire

Job postings that featured 1st Line Support in the job title as a percentage of all IT jobs advertised in Warwickshire.

Job vacancy trend for 1st Line Support in Warwickshire

1st Line Support
Salary Trend in Warwickshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in Warwickshire.

Salary trend for 1st Line Support in Warwickshire

1st Line Support
Job Locations in Warwickshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Warwickshire region over the 6 months to 27 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwick +32 1 £21,000 +20.00%
1st Line Support
West Midlands

1st Line Support Skill Set
Top 3 Co-occurring IT Skills in Warwickshire

For the 6 months to 27 July 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Warwickshire region featuring 1st Line Support in the job title.

1 1 (100.00%) Microsoft
1 1 (100.00%) Citrix
1 1 (100.00%) Coaching

1st Line Support Skill Set
Co-occurring IT Skills in Warwickshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Processes & Methodologies
1 1 (100.00%) Coaching
Vendors
1 1 (100.00%) Citrix
1 1 (100.00%) Microsoft