1st/2nd Line Support
West Midlands > Warwickshire
The median 1st/2nd Line Support salary in Warwickshire is £28,000 per year, according to job vacancies posted during the 6 months leading to 3 November 2025.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 3 Nov 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 39 | 87 | - |
| Rank change year-on-year | +48 | - | - |
| Permanent jobs requiring a 1st/2nd Line Support | 3 | 1 | 0 |
| As % of all permanent jobs in Warwickshire | 0.87% | 0.11% | - |
| As % of the Job Titles category | 0.96% | 0.13% | - |
| Number of salaries quoted | 3 | 0 | 0 |
| Median annual salary (50th Percentile) | £28,000 | - | - |
| West Midlands median annual salary | £28,000 | £29,000 | £26,250 |
| % change year-on-year | -3.45% | +10.48% | -5.41% |
All Permanent IT Job Vacancies
Warwickshire
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Warwickshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in Warwickshire with a recognized job title | 312 | 792 | 600 |
| % of permanent jobs with a recognized job title | 90.17% | 90.51% | 95.54% |
| Number of salaries quoted | 200 | 304 | 374 |
| 10th Percentile | £25,500 | £30,000 | £28,500 |
| 25th Percentile | £31,250 | £37,500 | £31,250 |
| Median annual salary (50th Percentile) | £50,000 | £50,000 | £50,000 |
| Median % change year-on-year | - | - | +6.38% |
| 75th Percentile | £63,750 | £67,813 | £60,000 |
| 90th Percentile | £73,875 | £78,375 | £74,100 |
| West Midlands median annual salary | £50,000 | £52,000 | £50,000 |
| % change year-on-year | -3.85% | +4.00% | - |
1st/2nd Line Support
Job Vacancy Trend in Warwickshire
Historical trend showing the proportion of permanent IT job postings featuring '1st/2nd Line Support' in the job title relative to all permanent IT jobs advertised in Warwickshire.
1st/2nd Line Support
Salary Trend in Warwickshire
Salary distribution trend for 1st/2nd Line Support job vacancies in Warwickshire.
1st/2nd Line Support
Job Locations in Warwickshire
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st/2nd Line Support within the Warwickshire region over the 6 months to 3 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Alcester | - | 3 | £28,000 | - | 1 |
| 1st/2nd Line Support West Midlands |
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1st/2nd Line Support Skill Set
Top 4 Co-Occurring Skills & Capabilities in Warwickshire
For the 6 months to 3 November 2025, 1st/2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Warwickshire region featuring 1st/2nd Line Support in the job title.
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1st/2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in Warwickshire by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:
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