Customer Service Jobs in Wednesbury

Customer Service
West Midlands > Wednesbury

The following table provides summary statistics for permanent job vacancies advertised in Wednesbury with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 3 8 2
Rank change year-on-year +5 -6 +12
Permanent jobs citing Customer Service 10 3 9
As % of all permanent jobs advertised in Wednesbury 28.57% 18.75% 37.50%
As % of the Processes & Methodologies category 33.33% 18.75% 37.50%
Number of salaries quoted 6 3 9
10th Percentile £27,500 - -
25th Percentile £28,438 £28,500 £24,250
Median annual salary (50th Percentile) £32,500 £29,000 £28,000
Median % change year-on-year +12.07% +3.57% -58.52%
75th Percentile £33,750 £31,625 £30,000
90th Percentile - £32,900 -
West Midlands median annual salary £30,000 £38,750 £40,000
% change year-on-year -22.58% -3.13% +14.29%

All Process and Methodology Skills
Wednesbury

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wednesbury with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 30 16 24
As % of all permanent jobs advertised in Wednesbury 85.71% 100.00% 100.00%
Number of salaries quoted 26 15 20
10th Percentile £26,125 £26,250 £24,250
25th Percentile £27,500 £27,375 £26,000
Median annual salary (50th Percentile) £32,500 £35,000 £31,500
Median % change year-on-year -7.14% +11.11% -53.33%
75th Percentile £51,563 £47,500 £41,250
90th Percentile £68,750 £51,000 £53,750
West Midlands median annual salary £50,000 £53,000 £50,000
% change year-on-year -5.66% +6.00% +5.26%

Customer Service
Job Vacancy Trend in Wednesbury

Job postings citing Customer Service as a proportion of all IT jobs advertised in Wednesbury.

Job vacancy trend for Customer Service in Wednesbury

Customer Service
Salary Trend in Wednesbury

3-month moving average salary quoted in jobs citing Customer Service in Wednesbury.

Salary trend for Customer Service in Wednesbury

Customer Service
Co-occurring Skills and Capabilities in Wednesbury by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (20.00%) Microsoft Exchange
Applications
1 4 (40.00%) Microsoft Office
2 1 (10.00%) Microsoft Excel
Cloud Services
1 2 (20.00%) AWS
1 2 (20.00%) Azure
2 1 (10.00%) Power Platform
Communications & Networking
1 5 (50.00%) Wireless
2 2 (20.00%) DHCP
2 2 (20.00%) DNS
2 2 (20.00%) Internet
2 2 (20.00%) LAN
2 2 (20.00%) SAN
2 2 (20.00%) Structured Cabling
2 2 (20.00%) VPN
2 2 (20.00%) WAN
Database & Business Intelligence
1 2 (20.00%) Amazon RDS
2 1 (10.00%) Power BI
2 1 (10.00%) Relational Database
2 1 (10.00%) SQL Server
2 1 (10.00%) SQL Server Reporting Services
General
1 8 (80.00%) Analytical Skills
2 4 (40.00%) Influencing Skills
2 4 (40.00%) Organisational Skills
2 4 (40.00%) Social Skills
3 2 (20.00%) Telecoms
Job Titles
1 5 (50.00%) Analyst
2 4 (40.00%) Product Analyst
2 4 (40.00%) Sales Analyst
3 3 (30.00%) Field Engineer
3 3 (30.00%) IT Engineer
4 2 (20.00%) IT Support
4 2 (20.00%) Service Desk Support
5 1 (10.00%) Insight Analyst
5 1 (10.00%) Report Analyst
Operating Systems
1 2 (20.00%) Windows
1 2 (20.00%) Windows Server
Processes & Methodologies
1 5 (50.00%) Mathematics
2 4 (40.00%) Continuous Improvement
2 4 (40.00%) Customer Requirements
2 4 (40.00%) Problem-Solving
3 3 (30.00%) Asset Management
3 3 (30.00%) Proactive Maintenance
4 2 (20.00%) B2B
4 2 (20.00%) ERP
4 2 (20.00%) High Availability
4 2 (20.00%) ITIL
5 1 (10.00%) Business Intelligence
5 1 (10.00%) Data Visualisation
5 1 (10.00%) Storytelling
5 1 (10.00%) Visualisation
Programming Languages
1 2 (20.00%) PowerShell
Qualifications
1 4 (40.00%) Degree
2 3 (30.00%) BPSS Clearance
2 3 (30.00%) Security Cleared
3 2 (20.00%) A+ Certification
3 2 (20.00%) CompTIA Security+
3 2 (20.00%) MCSA
3 2 (20.00%) Microsoft Certification
System Software
1 2 (20.00%) Active Directory
1 2 (20.00%) VMware Infrastructure
Vendors
1 2 (20.00%) Cisco
1 2 (20.00%) HP
1 2 (20.00%) Microsoft
1 2 (20.00%) Mitel
1 2 (20.00%) Nimble Storage
1 2 (20.00%) Veeam
1 2 (20.00%) VMware
1 2 (20.00%) Zerto