Customer Service Job Trends in West Bromwich

Customer Service
West Midlands > West Bromwich

The table below provides summary statistics and salary benchmarking for jobs advertised in West Bromwich requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 15 January 2026, with comparisons to the same periods in the previous two years.

6 months to
15 Jan 2026
Same period 2025 Same period 2024
Rank - 4 -
Rank change year-on-year - - -
Permanent jobs citing Customer Service 0 4 0
As % of all permanent jobs in West Bromwich - 21.05% -
As % of the Processes & Methodologies category - 21.05% -
Number of salaries quoted 0 1 0
Median annual salary (50th Percentile) - £40,000 -
West Midlands median annual salary £37,500 £45,500 £32,000
% change year-on-year -17.58% +42.19% -1.54%

All Process & Methodology Skills
West Bromwich

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in West Bromwich.

Permanent vacancies with a requirement for process or methodology skills 18 19 2
As % of all permanent jobs advertised in West Bromwich 75.00% 100.00% 40.00%
Number of salaries quoted 8 2 2
10th Percentile - - -
25th Percentile £27,900 - -
Median annual salary (50th Percentile) £38,050 £40,000 £50,000
Median % change year-on-year -4.88% -20.00% +5.26%
75th Percentile £50,000 - -
90th Percentile £57,500 - -
West Midlands median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -4.76%

Customer Service
Job Vacancy Trend in West Bromwich

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in West Bromwich.

Customer Service job vacancy trend in West Bromwich

Customer Service
Salary Trend in West Bromwich

Salary distribution trend for jobs in West Bromwich citing Customer Service.

Salary distribution trend for jobs in West Bromwich citing Customer Service