2nd Line Support Analyst Jobs in West London

Second Line Support Analyst
London > West London

The median Second Line Support Analyst salary in West London is £30,500 per year, according to job vacancies posted during the 6 months leading to 19 July 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
19 Jul 2025
Same period 2024 Same period 2023
Rank 67 88 -
Rank change year-on-year +21 - -
Permanent jobs requiring a 2nd Line Support Analyst 1 1 0
As % of all permanent jobs advertised in West London 0.19% 0.11% -
As % of the Job Titles category 0.21% 0.11% -
Number of salaries quoted 1 1 0
10th Percentile - - -
25th Percentile £29,250 £28,675 -
Median annual salary (50th Percentile) £30,500 £29,350 -
Median % change year-on-year +3.92% - -
75th Percentile £31,750 £30,025 -
90th Percentile - - -
London median annual salary £40,000 £37,500 £32,500
% change year-on-year +6.67% +15.38% -5.66%

All Permanent IT Job Vacancies
West London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in West London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in West London with a recognized job title 468 905 728
% of permanent jobs with a recognized job title 88.97% 97.21% 95.41%
Number of salaries quoted 156 360 541
10th Percentile £30,000 £30,250 £32,000
25th Percentile £37,500 £40,000 £39,000
Median annual salary (50th Percentile) £49,000 £50,000 £50,000
Median % change year-on-year -2.00% - -16.67%
75th Percentile £70,000 £61,250 £65,062
90th Percentile £95,000 £86,250 £83,750
London median annual salary £72,500 £70,000 £72,500
% change year-on-year +3.57% -3.45% +3.57%

2nd Line Support Analyst
Job Vacancy Trend in West London

Job postings that featured 2nd Line Support Analyst in the job title as a proportion of all IT jobs advertised in West London.

Job vacancy trend for 2nd Line Support Analyst in West London

2nd Line Support Analyst
Salary Trend in West London

3-month moving average salary quoted in jobs citing 2nd Line Support Analyst in West London.

Salary trend for 2nd Line Support Analyst in West London

2nd Line Support Analyst
Job Locations in West London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the West London region over the 6 months to 19 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hounslow - 1 £30,500 -
2nd Line Support Analyst
London

2nd Line Support Analyst Skill Set
Top 14 Co-occurring Skills and Capabilities in West London

For the 6 months to 19 July 2025, 2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West London region featuring 2nd Line Support Analyst in the job title.

1 1 (100.00%) ITIL
1 1 (100.00%) Windows
1 1 (100.00%) VPN
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) HP
1 1 (100.00%) Finance
1 1 (100.00%) Degree
1 1 (100.00%) PowerShell
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Windows 10
1 1 (100.00%) Self-Motivation
1 1 (100.00%) Windows Server 2019
1 1 (100.00%) Customer Service

2nd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in West London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) VPN
General
1 1 (100.00%) Finance
Miscellaneous
1 1 (100.00%) Self-Motivation
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
1 1 (100.00%) Windows Server 2019
Processes & Methodologies
1 1 (100.00%) Customer Service
1 1 (100.00%) ITIL
Programming Languages
1 1 (100.00%) PowerShell
Qualifications
1 1 (100.00%) Degree
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) HP
1 1 (100.00%) Microsoft