Customer Engagement Job Trends in West Lothian

Customer Engagement
Scotland > West Lothian

The table below provides summary statistics and salary benchmarking for jobs advertised in West Lothian requiring Customer Engagement skills. It covers permanent job vacancies from the 6 months leading up to 31 December 2025, with comparisons to the same periods in the previous two years.

6 months to
31 Dec 2025
Same period 2024 Same period 2023
Rank 20 - -
Rank change year-on-year - - -
Permanent jobs citing Customer Engagement 3 0 0
As % of all permanent jobs in West Lothian 2.42% - -
As % of the Processes & Methodologies category 3.00% - -
Number of salaries quoted 2 0 0
10th Percentile - - -
25th Percentile £91,250 - -
Median annual salary (50th Percentile) £102,500 - -
75th Percentile £113,750 - -
90th Percentile - - -
Scotland median annual salary £95,000 £72,500 £55,000
% change year-on-year +31.03% +31.82% -4.28%

All Process & Methodology Skills
West Lothian

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in West Lothian.

Permanent vacancies with a requirement for process or methodology skills 100 102 56
As % of all permanent jobs advertised in West Lothian 80.65% 96.23% 96.55%
Number of salaries quoted 67 34 50
10th Percentile £25,600 £37,375 £25,000
25th Percentile £29,000 £40,000 £31,750
Median annual salary (50th Percentile) £40,000 £52,500 £45,000
Median % change year-on-year -23.81% +16.67% -14.29%
75th Percentile £50,000 £66,250 £62,500
90th Percentile £71,250 £68,375 £72,500
Scotland median annual salary £40,000 £55,000 £52,500
% change year-on-year -27.27% +4.76% -8.54%

Customer Engagement
Job Vacancy Trend in West Lothian

Historical trend showing the proportion of permanent IT job postings citing Customer Engagement relative to all permanent IT jobs advertised in West Lothian.

Customer Engagement job vacancy trend in West Lothian

Customer Engagement
Salary Trend in West Lothian

Salary distribution trend for jobs in West Lothian citing Customer Engagement.

Salary distribution trend for jobs in West Lothian citing Customer Engagement

Customer Engagement
Co-Occurring Skills & Capabilities in West Lothian by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Communications & Networking
1 1 (33.33%) Broadband
General
1 2 (66.67%) Electronics
1 2 (66.67%) Finance
2 1 (33.33%) Games
2 1 (33.33%) Social Skills
2 1 (33.33%) Telecoms
Job Titles
1 1 (33.33%) Architect
1 1 (33.33%) Chief Architect
1 1 (33.33%) Systems Architect
Miscellaneous
1 2 (66.67%) Embedded Systems
Processes & Methodologies
1 3 (100.00%) CRM
2 2 (66.67%) Business Development
2 2 (66.67%) Commercial Awareness
2 2 (66.67%) Continuous Improvement
2 2 (66.67%) Project Management
2 2 (66.67%) Risk Management
2 2 (66.67%) Stakeholder and Relationship Management
3 1 (33.33%) Agile
3 1 (33.33%) Customer Experience
3 1 (33.33%) IT Strategy
3 1 (33.33%) Line Management
3 1 (33.33%) Release Train
3 1 (33.33%) Roadmaps
3 1 (33.33%) Software Engineering
3 1 (33.33%) Strategic Thinking
3 1 (33.33%) Technology Roadmap
3 1 (33.33%) Technology Strategy
System Software
1 2 (66.67%) Firmware