Period
to 27 July 2017

The following table provides summary statistics for permanent job vacancies advertised in Scotland with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 27 July 2017 with a comparison to the same period in the previous 2 years.

Customer Engagement
UK > Scotland
6 months to
27 Jul 2017
Same period 2016 Same period 2015
Rank 180 224 218
Rank change year-on-year +44 -6 +30
Permanent jobs citing Customer Engagement 39 10 17
As % of all permanent IT jobs advertised in Scotland 0.74% 0.17% 0.27%
As % of the Processes & Methodologies category 0.82% 0.19% 0.30%
Number of salaries quoted 15 7 17
Scotland median annual salary £29,000 £51,500 £37,500
Median salary % change year-on-year -43.69% +37.33% +20.97%
10th Percentile £25,000 £38,200 £33,500
90th Percentile £58,750 £64,750 £57,500
UK median annual salary £55,000 £52,500 £55,000
% change year-on-year +4.76% -4.55% -

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Scotland with a requirement for process and methodology skills.

Process & Methodology Skills
Scotland
Permanent job vacancies with a requirement for process and methodology skills 4775 5290 5723
As % of all permanent IT job vacancies advertised in Scotland 91.11% 91.02% 90.44%
Number of salaries quoted 2998 3121 3576
Scotland median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% +1.19%
10th Percentile £28,250 £27,500 £27,500
90th Percentile £70,000 £65,000 £62,500
UK median annual salary £50,000 £48,229 £47,500
% change year-on-year +3.67% +1.53% +5.56%

Customer Engagement
Job Vacancy Trend in Scotland

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for Customer Engagement in Scotland

Customer Engagement
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in Scotland.

Salary trend for Customer Engagement in Scotland

Customer Engagement
Salary Histogram in Scotland

The salary distribution of IT jobs citing Customer Engagement in Scotland over the 6 months to 27 July 2017.

Salary histogram for Customer Engagement in Scotland

Customer Engagement
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Scotland region over the 6 months to 27 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +53 33 £26,250 -63.79%
Edinburgh +7 14 £50,000 -2.91% 1
Customer Engagement
UK

For the 6 months to 27 July 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region with a requirement for Customer Engagement.

1 24 (61.54%) Agile Software Development
2 23 (58.97%) Data Quality
3 22 (56.41%) Information Management
3 22 (56.41%) ETL
3 22 (56.41%) Business Intelligence
4 20 (51.28%) Data Warehouse
5 19 (48.72%) Analytics
6 17 (43.59%) Big Data
6 17 (43.59%) Java
6 17 (43.59%) SQL
7 14 (35.90%) Netezza
8 13 (33.33%) SAS
9 12 (30.77%) Oracle
9 12 (30.77%) Informatica
9 12 (30.77%) PowerCenter
10 10 (25.64%) Data Management
10 10 (25.64%) Master Data Management
11 9 (23.08%) Software Engineering
11 9 (23.08%) Finance
11 9 (23.08%) Microsoft
12 8 (20.51%) BusinessObjects
12 8 (20.51%) MicroStrategy
12 8 (20.51%) Teradata
12 8 (20.51%) Degree
12 8 (20.51%) Tableau
13 7 (17.95%) Telecoms
13 7 (17.95%) IBM
14 6 (15.38%) Cognos
14 6 (15.38%) C#
14 6 (15.38%) ITIL

Customer Engagement
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (33.33%) SAS
2 2 (5.13%) ArcGIS
2 2 (5.13%) CMS
3 1 (2.56%) Umbraco
Applications
1 1 (2.56%) InVision
1 1 (2.56%) Microsoft Excel
1 1 (2.56%) UXPin
Communications & Networking
1 5 (12.82%) LAN
1 5 (12.82%) WAN
Database & Business Intelligence
1 20 (51.28%) Data Warehouse
2 17 (43.59%) Big Data
3 12 (30.77%) PowerCenter
4 8 (20.51%) BusinessObjects
5 6 (15.38%) DataStage
6 5 (12.82%) SAS Enterprise Miner
6 5 (12.82%) SQL Server
7 4 (10.26%) Base SAS
7 4 (10.26%) SAS EBI
7 4 (10.26%) SAS Enterprise Guide
8 2 (5.13%) Geospatial Data
8 2 (5.13%) GIS
9 1 (2.56%) SAS Visual Analytics
Development Applications
1 3 (7.69%) Team Foundation Server
General
1 9 (23.08%) Finance
2 7 (17.95%) Telecoms
3 6 (15.38%) Retail
4 5 (12.82%) Banking
5 3 (7.69%) Marketing
6 2 (5.13%) Back Office
Job Titles
1 25 (64.10%) Consultant
2 19 (48.72%) Developer
3 18 (46.15%) Data Consultant
4 16 (41.03%) ETL Consultant
4 16 (41.03%) ETL Developer
5 12 (30.77%) Business Intelligence Consultant
5 12 (30.77%) Data Warehouse Consultant
6 10 (25.64%) Big Data Consultant
7 8 (20.51%) Business Intelligence Developer
7 8 (20.51%) Data Warehouse Developer
8 7 (17.95%) Graduate
9 6 (15.38%) Big Data Developer
9 6 (15.38%) Cognos BI Consultant
9 6 (15.38%) Cognos BI Developer
9 6 (15.38%) Cognos Consultant
9 6 (15.38%) Cognos Developer
10 5 (12.82%) Graduate Systems Engineer
10 5 (12.82%) Systems Engineer
11 4 (10.26%) Development Manager
11 4 (10.26%) Support Engineer
Libraries, Frameworks & Software Standards
1 5 (12.82%) ODBC
2 2 (5.13%) CSS
2 2 (5.13%) HTML
3 1 (2.56%) .NET
3 1 (2.56%) ASP.NET
Miscellaneous
1 5 (12.82%) Computer Science
2 3 (7.69%) Analytical Skills
3 2 (5.13%) Mobile App
3 2 (5.13%) User Experience
4 1 (2.56%) Management Information System
4 1 (2.56%) Virtual Team
Operating Systems
1 5 (12.82%) Windows
1 5 (12.82%) Windows 2000
1 5 (12.82%) Windows Server 2003
1 5 (12.82%) Windows Server 2008
2 1 (2.56%) Unix
Processes & Methodologies
1 24 (61.54%) Agile Software Development
2 22 (56.41%) Business Intelligence
2 22 (56.41%) ETL
2 22 (56.41%) Information Management
3 19 (48.72%) Analytics
4 10 (25.64%) Data Management
4 10 (25.64%) Master Data Management
5 9 (23.08%) Software Engineering
6 6 (15.38%) ITIL
7 5 (12.82%) Presales
7 5 (12.82%) WFM
8 4 (10.26%) Software Delivery
9 3 (7.69%) ITIL V3
9 3 (7.69%) Project Management
9 3 (7.69%) Service Delivery
10 2 (5.13%) Change Management
10 2 (5.13%) Configuration Management
10 2 (5.13%) E-Commerce
10 2 (5.13%) Time Management
10 2 (5.13%) Web Development
Programming Languages
1 17 (43.59%) Java
1 17 (43.59%) SQL
2 6 (15.38%) C#
3 5 (12.82%) C++
3 5 (12.82%) VB
4 2 (5.13%) JavaScript
5 1 (2.56%) C
5 1 (2.56%) Shell Script
Qualifications
1 8 (20.51%) Degree
2 5 (12.82%) Numerate Degree
3 1 (2.56%) ITIL Certification
3 1 (2.56%) SC Cleared
3 1 (2.56%) Security Cleared
Quality Assurance & Compliance
1 23 (58.97%) Data Quality
2 2 (5.13%) QA
System Software
1 4 (10.26%) VMware Infrastructure
Vendors
1 14 (35.90%) Netezza
2 12 (30.77%) Informatica
2 12 (30.77%) Oracle
3 9 (23.08%) Microsoft
4 8 (20.51%) MicroStrategy
4 8 (20.51%) Tableau
4 8 (20.51%) Teradata
5 7 (17.95%) IBM
6 6 (15.38%) Cognos
7 5 (12.82%) Verint
8 4 (10.26%) DataFlux
8 4 (10.26%) VMware
9 2 (5.13%) ESRI
10 1 (2.56%) Adobe
10 1 (2.56%) Red Hat
10 1 (2.56%) Salesforce Marketing Cloud
10 1 (2.56%) Salesforce.com
Edinburgh, Midlothian
Agile Recruitment
Salary: £40000 - £60000 per annum + Bonus and Benefits
Posted: 3 days ago