Period
to 21 November 2017

The following table provides summary statistics for permanent job vacancies advertised in West Lothian with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Service Management
Scotland > West Lothian
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 19 - 21
Rank change year-on-year - +21 -3
Permanent jobs citing Service Management 5 0 6
As % of all permanent IT jobs advertised in West Lothian 5.62% - 4.00%
As % of the Processes & Methodologies category 6.10% - 4.32%
Number of salaries quoted 2 0 4
West Lothian median annual salary £26,000 - £16,250
10th Percentile £24,000 - £15,625
90th Percentile £28,000 - £35,688
Scotland median annual salary £42,000 £47,500 £42,233
% change year-on-year -11.58% +12.47% -0.63%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Lothian with a requirement for process or methodology skills.

All Process and Methodology Skills
West Lothian
Permanent vacancies with a requirement for process or methodology skills 82 62 139
As % of all permanent IT jobs advertised in West Lothian 92.13% 72.94% 92.67%
Number of salaries quoted 46 52 83
West Lothian median annual salary £40,000 £38,250 £42,500
Median salary % change year-on-year +4.58% -10.00% +11.84%
10th Percentile £25,125 £25,725 £26,250
90th Percentile £55,000 £47,450 £66,250
Scotland median annual salary £45,000 £44,500 £42,500
% change year-on-year +1.12% +4.71% +2.41%

Service Management
Job Vacancy Trend in West Lothian

Job postings citing Service Management as a percentage of all IT jobs advertised in West Lothian.

Job vacancy trend for Service Management in West Lothian

Service Management
Salary Trend in West Lothian

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in West Lothian.

Salary trend for Service Management in West Lothian

Service Management
Job Locations in West Lothian

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the West Lothian region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Livingston - 5 £26,000 - 1
Service Management
Scotland

For the 6 months to 21 November 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Lothian region with a requirement for Service Management.

1 5 (100.00%) ITIL
1 5 (100.00%) Windows
1 5 (100.00%) Microsoft Excel
1 5 (100.00%) SLA
1 5 (100.00%) Microsoft
1 5 (100.00%) Finance
1 5 (100.00%) Banking
1 5 (100.00%) Windows Server 2008
1 5 (100.00%) Windows Server 2012
1 5 (100.00%) Windows Server
2 4 (80.00%) ISO/IEC 27001
2 4 (80.00%) ISO 9001
2 4 (80.00%) SQL
3 3 (60.00%) SQL Server
3 3 (60.00%) SQLBase
4 1 (20.00%) Relational Database
4 1 (20.00%) Release Management
4 1 (20.00%) Cash Management
4 1 (20.00%) Incident Management
4 1 (20.00%) Web Design
4 1 (20.00%) IIS
4 1 (20.00%) CSS

Service Management
Co-occurring IT Skills in West Lothian by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (20.00%) IIS
Applications
1 5 (100.00%) Microsoft Excel
Database & Business Intelligence
1 3 (60.00%) SQL Server
1 3 (60.00%) SQLBase
2 1 (20.00%) Relational Database
General
1 5 (100.00%) Banking
1 5 (100.00%) Finance
Job Titles
1 5 (100.00%) Analyst
1 5 (100.00%) Applications Support
1 5 (100.00%) Applications Support Analyst
1 5 (100.00%) Support Analyst
2 2 (40.00%) SQL Analyst
2 2 (40.00%) SQL Support Analyst
3 1 (20.00%) Web Analyst
3 1 (20.00%) Web Applications Analyst
3 1 (20.00%) Web Applications Support
3 1 (20.00%) Web Support Analyst
Libraries, Frameworks & Software Standards
1 1 (20.00%) CSS
Operating Systems
1 5 (100.00%) Windows
1 5 (100.00%) Windows Server
1 5 (100.00%) Windows Server 2008
1 5 (100.00%) Windows Server 2012
Processes & Methodologies
1 5 (100.00%) ITIL
2 1 (20.00%) Cash Management
2 1 (20.00%) Incident Management
2 1 (20.00%) Release Management
2 1 (20.00%) Web Design
Programming Languages
1 4 (80.00%) SQL
Quality Assurance & Compliance
1 5 (100.00%) SLA
2 4 (80.00%) ISO 9001
2 4 (80.00%) ISO/IEC 27001
Vendors
1 5 (100.00%) Microsoft