Service Management Jobs in Scotland

Service Management
UK > Scotland

The table below provides summary statistics for permanent job vacancies advertised in Scotland requiring Service Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Management over the 6 months leading up to 26 July 2024, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 177 122 171
Rank change year-on-year -55 +49 -90
Permanent jobs citing Service Management 75 91 80
As % of all permanent jobs advertised in Scotland 1.32% 2.40% 1.31%
As % of the Processes & Methodologies category 1.50% 2.50% 1.42%
Number of salaries quoted 39 41 49
10th Percentile £32,500 £24,750 £27,567
25th Percentile £41,250 £41,250 £32,012
Median annual salary (50th Percentile) £48,000 £60,000 £45,000
Median % change year-on-year -20.00% +33.33% +5.88%
75th Percentile £61,250 £70,000 £54,500
90th Percentile £67,500 £82,548 £67,250
UK median annual salary £50,000 £55,000 £53,000
% change year-on-year -9.09% +3.77% -1.85%

All Process and Methodology Skills
Scotland

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Scotland.

Permanent vacancies with a requirement for process or methodology skills 5,004 3,640 5,626
As % of all permanent jobs advertised in Scotland 87.82% 95.94% 92.38%
Number of salaries quoted 2,133 1,969 3,041
10th Percentile £31,250 £31,555 £31,250
25th Percentile £41,250 £41,250 £41,250
Median annual salary (50th Percentile) £54,000 £55,000 £55,000
Median % change year-on-year -1.82% - +15.79%
75th Percentile £67,500 £71,250 £70,000
90th Percentile £80,000 £82,548 £83,750
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - +9.09%

Service Management
Job Vacancy Trend in Scotland

Job postings citing Service Management as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for Service Management in Scotland

Service Management
Salary Trend in Scotland

3-month moving average salary quoted in jobs citing Service Management in Scotland.

Salary trend for Service Management in Scotland

Service Management
Salary Histogram in Scotland

Salary distribution for jobs citing Service Management in Scotland over the 6 months to 26 July 2024.

Salary histogram for Service Management in Scotland

Service Management
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Scotland region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Glasgow -74 42 £46,034 -28.07% 4
Edinburgh +28 26 £57,500 -24.01%
Dunbartonshire - 3 - -
Dundee -4 2 £39,345 +6.16%
Renfrewshire - 1 - -
Service Management
UK

Service Management
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (6.67%) SharePoint
2 4 (5.33%) Confluence
2 4 (5.33%) SAS
3 1 (1.33%) Appian
3 1 (1.33%) Microsoft Exchange
Applications
1 1 (1.33%) Microsoft Project
1 1 (1.33%) MS Visio
Business Applications
1 6 (8.00%) Remedy ITSM
2 5 (6.67%) Dynamics CRM
3 4 (5.33%) Dynamics NAV
Cloud Services
1 4 (5.33%) AWS
1 4 (5.33%) Azure
1 4 (5.33%) Dynamics 365
1 4 (5.33%) GCP
2 1 (1.33%) Google Workspace
2 1 (1.33%) Microsoft 365
2 1 (1.33%) Power Automate
2 1 (1.33%) Power Platform
2 1 (1.33%) PowerApps
Communications & Networking
1 1 (1.33%) DHCP
1 1 (1.33%) DNS
1 1 (1.33%) Firewall
1 1 (1.33%) LAN
1 1 (1.33%) VLAN
1 1 (1.33%) VPN
1 1 (1.33%) WAN
1 1 (1.33%) Wireless
1 1 (1.33%) WLAN
Database & Business Intelligence
1 2 (2.67%) DTS
1 2 (2.67%) SQL Server
1 2 (2.67%) SQL Server Integration Services
1 2 (2.67%) SQL Server Reporting Services
2 1 (1.33%) Power BI
Development Applications
1 6 (8.00%) JIRA
General
1 18 (24.00%) Social Skills
2 12 (16.00%) Finance
3 9 (12.00%) Public Sector
4 7 (9.33%) Telecoms
5 5 (6.67%) Analytical Skills
6 4 (5.33%) Presentation Skills
7 2 (2.67%) Influencing Skills
7 2 (2.67%) Retail
Job Titles
1 16 (21.33%) Architect
2 8 (10.67%) Data Centre Manager
2 8 (10.67%) Data Manager
2 8 (10.67%) Service Manager
3 7 (9.33%) Analyst
4 6 (8.00%) Developer
4 6 (8.00%) ITSM Architect
4 6 (8.00%) Microsoft 365 Manager
4 6 (8.00%) Operations Manager
4 6 (8.00%) Product Manager
4 6 (8.00%) Service Architect
4 6 (8.00%) ServiceNow Architect
5 5 (6.67%) Applications Support
5 5 (6.67%) Change Manager
5 5 (6.67%) Data Centre Operations Manager
6 4 (5.33%) Applications Support Analyst
6 4 (5.33%) Capacity Manager
6 4 (5.33%) ServiceNow Developer
6 4 (5.33%) Solutions Architect
6 4 (5.33%) Support Analyst
Libraries, Frameworks & Software Standards
1 6 (8.00%) Web Services
2 4 (5.33%) AngularJS
2 4 (5.33%) CSS
2 4 (5.33%) HTML
2 4 (5.33%) Middleware
2 4 (5.33%) Twitter Bootstrap
3 1 (1.33%) REST
Miscellaneous
1 8 (10.67%) Data Centre
1 8 (10.67%) Management Information System
2 5 (6.67%) Public Cloud
3 4 (5.33%) CMDB
3 4 (5.33%) Driving Licence
3 4 (5.33%) Legacy Systems
3 4 (5.33%) Operational Technology
4 3 (4.00%) Enterprise Software
4 3 (4.00%) Hybrid Cloud
5 2 (2.67%) Data Protection Act
5 2 (2.67%) Freedom of Information
6 1 (1.33%) Cloud Native
6 1 (1.33%) Cyber Threat
6 1 (1.33%) Onboarding
Operating Systems
1 2 (2.67%) Linux
1 2 (2.67%) Windows
2 1 (1.33%) Android
2 1 (1.33%) Apple iOS
2 1 (1.33%) Mac OS
Processes & Methodologies
1 34 (45.33%) ITIL
1 34 (45.33%) ITSM
2 26 (34.67%) Service Delivery
3 21 (28.00%) Problem-Solving
4 19 (25.33%) Actionable Insight
5 17 (22.67%) Incident Management
6 14 (18.67%) Change Management
6 14 (18.67%) Continuous Improvement
7 12 (16.00%) Problem Management
8 9 (12.00%) Agile
8 9 (12.00%) Decision-Making
8 9 (12.00%) People Management
8 9 (12.00%) Project Management
8 9 (12.00%) Stakeholder Management
9 7 (9.33%) Business Development
10 6 (8.00%) Line Management
10 6 (8.00%) Presales
10 6 (8.00%) Service Design
10 6 (8.00%) User Acceptance Testing
10 6 (8.00%) User Experience
Programming Languages
1 4 (5.33%) SQL
2 1 (1.33%) C#
2 1 (1.33%) JavaScript
2 1 (1.33%) PowerShell
Qualifications
1 13 (17.33%) SC Cleared
1 13 (17.33%) Security Cleared
2 8 (10.67%) Degree
3 3 (4.00%) ITIL Foundation Certificate
4 2 (2.67%) ITIL Certification
5 1 (1.33%) PMP
Quality Assurance & Compliance
1 6 (8.00%) COBIT
1 6 (8.00%) QA
2 5 (6.67%) SLA
3 4 (5.33%) ISO/IEC 27001
4 3 (4.00%) ISO 14000
4 3 (4.00%) PCI DSS
5 1 (1.33%) SOC 2
System Software
1 1 (1.33%) Active Directory
1 1 (1.33%) Hyper-V
1 1 (1.33%) VMware Infrastructure
1 1 (1.33%) vSphere
Systems Management
1 6 (8.00%) OpenView
2 1 (1.33%) Kubernetes
Vendors
1 15 (20.00%) ServiceNow
2 6 (8.00%) BMC
2 6 (8.00%) HP
2 6 (8.00%) Remedy
3 4 (5.33%) Microsoft
4 1 (1.33%) Atlassian
4 1 (1.33%) Google
4 1 (1.33%) VMware