Period
to 20 November 2017

The median annual salary for a Support Analyst was £26,000 in advertised job vacancies in West Lothian during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Scotland > West Lothian
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 10 14 19
Rank change year-on-year +4 +5 0
Permanent jobs requiring a Support Analyst 15 9 8
As % of all permanent IT jobs advertised in West Lothian 16.85% 10.59% 5.30%
As % of the Job Titles category 17.05% 10.84% 5.71%
Number of salaries quoted 8 8 5
West Lothian median annual salary £26,000 £28,500 £32,000
Median salary % change year-on-year -8.77% -10.94% -20.00%
10th Percentile £24,000 £24,000 £23,850
90th Percentile £28,975 £48,275 £40,500
Scotland median annual salary £33,000 £29,500 £27,750
% change year-on-year +11.86% +6.31% -7.50%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West Lothian. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
West Lothian
Permanent vacancies in West Lothian with a recognized job title 88 83 140
% of permanent IT jobs with a recognized job title 98.88% 97.65% 92.72%
Number of salaries quoted 51 70 89
West Lothian median annual salary £40,000 £35,000 £42,500
Median salary % change year-on-year +14.29% -17.65% +13.33%
10th Percentile £24,000 £21,250 £26,250
90th Percentile £51,250 £46,775 £66,250
Scotland median annual salary £42,500 £42,500 £42,500

Support Analyst
Job Vacancy Trend in West Lothian

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in West Lothian.

Job vacancy trend for Support Analyst in West Lothian

Support Analyst
Salary Trend in West Lothian

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in West Lothian.

Salary trend for Support Analyst in West Lothian

Support Analyst
Job Locations in West Lothian

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the West Lothian region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Livingston +2 12 £26,000 -4.59%
Support Analyst
Scotland

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in West Lothian

For the 6 months to 20 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Lothian region featuring Support Analyst in the job title.

1 12 (80.00%) Finance
2 10 (66.67%) SQL
3 8 (53.33%) SQL Server
4 7 (46.67%) SQLBase
5 6 (40.00%) Windows Server
5 6 (40.00%) Windows Server 2008
5 6 (40.00%) Windows Server 2012
5 6 (40.00%) ITIL
5 6 (40.00%) Windows
5 6 (40.00%) Microsoft Excel
5 6 (40.00%) SLA
5 6 (40.00%) Microsoft
6 5 (33.33%) Service Management
6 5 (33.33%) ISO 9001
6 5 (33.33%) ISO/IEC 27001
6 5 (33.33%) Banking
7 4 (26.67%) PDA
7 4 (26.67%) Incident Management
8 3 (20.00%) Stakeholder Management
9 1 (6.67%) Web Design
9 1 (6.67%) T-SQL
9 1 (6.67%) IIS
9 1 (6.67%) Visual Studio
9 1 (6.67%) CSS
9 1 (6.67%) SQL Server Reporting Services
9 1 (6.67%) Data Analysis
9 1 (6.67%) Release Management
9 1 (6.67%) Relational Database
9 1 (6.67%) Cash Management
9 1 (6.67%) Fintech

Support Analyst Skill Set
Co-occurring IT Skills in West Lothian by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.67%) IIS
Applications
1 6 (40.00%) Microsoft Excel
Database & Business Intelligence
1 8 (53.33%) SQL Server
2 7 (46.67%) SQLBase
3 1 (6.67%) Relational Database
3 1 (6.67%) SQL Server Reporting Services
Development Applications
1 1 (6.67%) Visual Studio
General
1 12 (80.00%) Finance
2 5 (33.33%) Banking
Libraries, Frameworks & Software Standards
1 1 (6.67%) CSS
Miscellaneous
1 4 (26.67%) PDA
2 1 (6.67%) Fintech
Operating Systems
1 6 (40.00%) Windows
1 6 (40.00%) Windows Server
1 6 (40.00%) Windows Server 2008
1 6 (40.00%) Windows Server 2012
Processes & Methodologies
1 6 (40.00%) ITIL
2 5 (33.33%) Service Management
3 4 (26.67%) Incident Management
4 3 (20.00%) Stakeholder Management
5 1 (6.67%) Cash Management
5 1 (6.67%) Data Analysis
5 1 (6.67%) Release Management
5 1 (6.67%) Web Design
Programming Languages
1 10 (66.67%) SQL
2 1 (6.67%) T-SQL
Quality Assurance & Compliance
1 6 (40.00%) SLA
2 5 (33.33%) ISO 9001
2 5 (33.33%) ISO/IEC 27001
Vendors
1 6 (40.00%) Microsoft