ITSM Job Trends in West Malling
IT Service Management (ITSM)
Kent > West Malling
The table below provides summary statistics and salary benchmarking for jobs advertised in West Malling citing ITSM skills. It covers permanent job vacancies from the 6 months leading up to 30 October 2026, with comparisons to the same periods in the previous two years.
| 6 months to 30 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 13 | - | - |
| Rank change year-on-year | - | - | - |
| Permanent jobs citing ITSM | 2 | 0 | 0 |
| As % of all permanent jobs in West Malling | 4.08% | - | - |
| As % of the Processes & Methodologies category | 6.25% | - | - |
| Number of salaries quoted | 2 | 0 | 0 |
| 10th Percentile | - | - | - |
| 25th Percentile | £76,250 | - | - |
| Median annual salary (50th Percentile) | £77,500 | - | - |
| 75th Percentile | £78,750 | - | - |
| 90th Percentile | - | - | - |
| Kent median annual salary | £36,250 | £29,250 | £62,000 |
| % change year-on-year | +23.93% | -52.82% | +65.33% |
All Process & Methodology Skills
West Malling
ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies citing process or methodology skills in West Malling.
| 6 months to 30 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent vacancies citing process or methodology skills | 32 | 3 | 5 |
| As % of all permanent jobs advertised in West Malling | 65.31% | 100.00% | 62.50% |
| Number of salaries quoted | 26 | 1 | 5 |
| 10th Percentile | £27,500 | - | - |
| 25th Percentile | £32,188 | £52,500 | £43,500 |
| Median annual salary (50th Percentile) | £36,500 | £55,000 | £60,000 |
| Median % change year-on-year | -33.64% | -8.33% | +14.29% |
| 75th Percentile | £60,000 | £57,500 | £72,500 |
| 90th Percentile | £70,000 | - | - |
| Kent median annual salary | £45,000 | £40,000 | £55,000 |
| % change year-on-year | +12.50% | -27.27% | +8.91% |
ITSM Job Vacancy Trend in West Malling
Historical trend showing the proportion of permanent IT job postings citing ITSM relative to all permanent IT jobs advertised in West Malling.
ITSM Salary Trend in West Malling
Salary distribution trend for jobs in West Malling citing ITSM.
ITSM Co-Occurring Skills & Capabilities in West Malling by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Processes & Methodologies
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Agile | 100.0% | 2 |
| 1 | AI | 100.0% | 2 |
| 1 | Architectural Patterns | 100.0% | 2 |
| 1 | Architecture Governance | 100.0% | 2 |
| 1 | Architecture Roadmap | 100.0% | 2 |
| 1 | Business Strategy | 100.0% | 2 |
| 1 | CRM | 100.0% | 2 |
| 1 | Data Architecture | 100.0% | 2 |
| 1 | Data Integration | 100.0% | 2 |
| 1 | Enterprise Architecture | 100.0% | 2 |
| 1 | Event-Driven | 100.0% | 2 |
| 1 | Event-Driven Architecture | 100.0% | 2 |
| 1 | ITIL | 100.0% | 2 |
| 1 | Microservices | 100.0% | 2 |
| 1 | Programme Management | 100.0% | 2 |
| 1 | Roadmaps | 100.0% | 2 |
| 1 | Service Delivery | 100.0% | 2 |
| 1 | Service Design | 100.0% | 2 |
| 1 | Service Management | 100.0% | 2 |
| 1 | Software Delivery | 100.0% | 2 |