Period
to 21 April 2018

The following table provides summary statistics for permanent job vacancies advertised in West Malling with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 21 April 2018 with a comparison to the same period in the previous 2 years.

Service Management
Kent > West Malling
6 months to
21 Apr 2018
Same period 2017 Same period 2016
Rank 38 25 32
Rank change year-on-year -13 +7 -
Permanent jobs citing Service Management 5 5 2
As % of all permanent IT jobs advertised in West Malling 3.79% 4.27% 1.34%
As % of the Processes & Methodologies category 3.88% 4.90% 1.37%
Number of salaries quoted 5 5 1
West Malling median annual salary £55,000 £57,500 £27,500
Median salary % change year-on-year -4.35% +109.09% -
10th Percentile £46,500 £53,000 £26,250
90th Percentile £57,500 £65,000 £28,750
Kent median annual salary £30,000 £57,500 £28,000
% change year-on-year -47.83% +105.36% -60.00%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Malling with a requirement for process or methodology skills.

All Process and Methodology Skills
West Malling
Permanent vacancies with a requirement for process or methodology skills 129 102 146
As % of all permanent IT jobs advertised in West Malling 97.73% 87.18% 97.99%
Number of salaries quoted 119 87 128
West Malling median annual salary £47,500 £42,500 £48,500
Median salary % change year-on-year +11.76% -12.37% -0.51%
10th Percentile £33,750 £27,050 £23,750
90th Percentile £57,500 £70,500 £66,250
Kent median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - -4.76%

Service Management
Job Vacancy Trend in West Malling

Job postings citing Service Management as a percentage of all IT jobs advertised in West Malling.

Job vacancy trend for Service Management in West Malling

Service Management
Salary Trend in West Malling

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in West Malling.

Salary trend for Service Management in West Malling

For the 6 months to 21 April 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Malling region with a requirement for Service Management.

1 5 (100.00%) Change Management
2 4 (80.00%) LAN
2 4 (80.00%) WLAN
2 4 (80.00%) WAN
2 4 (80.00%) VPN
2 4 (80.00%) Cisco
2 4 (80.00%) CCIE
2 4 (80.00%) CCNP
2 4 (80.00%) CCNA
2 4 (80.00%) Citrix
2 4 (80.00%) Cisco Certification
2 4 (80.00%) DMZ
2 4 (80.00%) MPLS
2 4 (80.00%) Forcepoint
2 4 (80.00%) Risk Management
2 4 (80.00%) Finance
2 4 (80.00%) Blue Coat
2 4 (80.00%) Intrusion Detection
2 4 (80.00%) VLAN
2 4 (80.00%) VPLS
2 4 (80.00%) Load Balancing
2 4 (80.00%) Problem Management
2 4 (80.00%) SolarWinds
2 4 (80.00%) Microsoft Azure
2 4 (80.00%) Amazon AWS
2 4 (80.00%) Network Architecture
2 4 (80.00%) Capacity Planning
2 4 (80.00%) F5
2 4 (80.00%) NetScaler
2 4 (80.00%) Kalman Filter

Service Management
Co-occurring IT Skills in West Malling by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 4 (80.00%) Amazon AWS
1 4 (80.00%) Microsoft Azure
Communications & Networking
1 4 (80.00%) DMZ
1 4 (80.00%) Intrusion Detection
1 4 (80.00%) LAN
1 4 (80.00%) MPLS
1 4 (80.00%) NetScaler
1 4 (80.00%) VLAN
1 4 (80.00%) VPLS
1 4 (80.00%) VPN
1 4 (80.00%) WAN
1 4 (80.00%) WLAN
General
1 4 (80.00%) Finance
Job Titles
1 4 (80.00%) Network Engineer
2 1 (20.00%) Change Manager
2 1 (20.00%) Technical Change Manager
2 1 (20.00%) Technical Manager
Miscellaneous
1 4 (80.00%) Private Cloud
Processes & Methodologies
1 5 (100.00%) Change Management
2 4 (80.00%) Capacity Planning
2 4 (80.00%) Data Security
2 4 (80.00%) Kalman Filter
2 4 (80.00%) Load Balancing
2 4 (80.00%) Network Architecture
2 4 (80.00%) Problem Management
2 4 (80.00%) Risk Management
3 1 (20.00%) Business Continuity
3 1 (20.00%) Information Security
3 1 (20.00%) Information Security Management
3 1 (20.00%) ITIL
3 1 (20.00%) ITIL V3
3 1 (20.00%) ITSM
3 1 (20.00%) Quality Management
3 1 (20.00%) Security Management
Qualifications
1 4 (80.00%) CCIE
1 4 (80.00%) CCNA
1 4 (80.00%) CCNP
1 4 (80.00%) Cisco Certification
Quality Assurance & Compliance
1 1 (20.00%) ISO 9001
1 1 (20.00%) ISO/IEC 20000
1 1 (20.00%) ISO/IEC 27001
1 1 (20.00%) Sarbanes-Oxley
Vendors
1 4 (80.00%) Blue Coat
1 4 (80.00%) Cisco
1 4 (80.00%) Citrix
1 4 (80.00%) F5
1 4 (80.00%) Forcepoint
1 4 (80.00%) SolarWinds
1 4 (80.00%) Zscaler