Period
to 12 November 2018

The following table provides summary statistics for permanent job vacancies advertised in West Malling with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 12 November 2018 with a comparison to the same period in the previous 2 years.

Service Management
Kent > West Malling
6 months to
12 Nov 2018
Same period 2017 Same period 2016
Rank 19 - 15
Rank change year-on-year - +15 -
Permanent jobs citing Service Management 5 0 6
As % of all permanent IT jobs advertised in West Malling 6.85% - 9.68%
As % of the Processes & Methodologies category 6.85% - 11.54%
Number of salaries quoted 5 0 6
West Malling median annual salary £55,000 - £35,000
10th Percentile £52,500 - £32,500
90th Percentile £63,500 - £59,375
Kent median annual salary £55,000 £30,000 £55,000
% change year-on-year +83.33% -45.45% +26.44%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Malling with a requirement for process or methodology skills.

All Process and Methodology Skills
West Malling
Permanent vacancies with a requirement for process or methodology skills 73 68 52
As % of all permanent IT jobs advertised in West Malling 100.00% 89.47% 83.87%
Number of salaries quoted 73 60 40
West Malling median annual salary £42,500 £47,500 £46,250
Median salary % change year-on-year -10.53% +2.70% +11.45%
10th Percentile £27,500 £27,325 £30,750
90th Percentile £62,250 £62,625 £60,350
Kent median annual salary £40,000 £42,500 £42,500
% change year-on-year -5.88% - +6.25%

Service Management
Job Vacancy Trend in West Malling

Job postings citing Service Management as a percentage of all IT jobs advertised in West Malling.

Job vacancy trend for Service Management in West Malling

Service Management
Salary Trend in West Malling

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in West Malling.

Salary trend for Service Management in West Malling

For the 6 months to 12 November 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Malling region with a requirement for Service Management.

1 5 (100.00%) Citrix
1 5 (100.00%) Change Management
1 5 (100.00%) Finance
2 4 (80.00%) VMware
2 4 (80.00%) Security Management
2 4 (80.00%) Telecoms
2 4 (80.00%) Practice Management
2 4 (80.00%) Configuration Management
2 4 (80.00%) Project Management
2 4 (80.00%) SQL
2 4 (80.00%) Microsoft Project
2 4 (80.00%) ITIL
2 4 (80.00%) PRINCE2
2 4 (80.00%) SLA
2 4 (80.00%) PMI
2 4 (80.00%) PMI Certification
2 4 (80.00%) Agile Software Development
2 4 (80.00%) Asset Management
2 4 (80.00%) Project Planning
2 4 (80.00%) Budget Control
2 4 (80.00%) Incident Management
2 4 (80.00%) Contract Management
2 4 (80.00%) Decision-Making
3 1 (20.00%) Risk Management
3 1 (20.00%) Data Security
3 1 (20.00%) Forcepoint
3 1 (20.00%) Cisco Certification
3 1 (20.00%) DMZ
3 1 (20.00%) MPLS
3 1 (20.00%) Cisco

Service Management
Co-occurring IT Skills in West Malling by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (80.00%) Microsoft Project
Cloud Services
1 1 (20.00%) Amazon AWS
1 1 (20.00%) Microsoft Azure
Communications & Networking
1 1 (20.00%) DMZ
1 1 (20.00%) Intrusion Detection
1 1 (20.00%) LAN
1 1 (20.00%) MPLS
1 1 (20.00%) NetScaler
1 1 (20.00%) VLAN
1 1 (20.00%) VPLS
1 1 (20.00%) VPN
1 1 (20.00%) WAN
1 1 (20.00%) WLAN
General
1 5 (100.00%) Finance
2 4 (80.00%) Telecoms
Job Titles
1 4 (80.00%) Project Manager
2 2 (40.00%) Infrastructure Manager
2 2 (40.00%) Infrastructure Project Manager
2 2 (40.00%) IT Manager
2 2 (40.00%) IT Project Manager
3 1 (20.00%) Network Engineer
Miscellaneous
1 4 (80.00%) PMI
2 1 (20.00%) Private Cloud
Processes & Methodologies
1 5 (100.00%) Change Management
2 4 (80.00%) Agile Software Development
2 4 (80.00%) Asset Management
2 4 (80.00%) Budget Control
2 4 (80.00%) Configuration Management
2 4 (80.00%) Contract Management
2 4 (80.00%) Decision-Making
2 4 (80.00%) Incident Management
2 4 (80.00%) ITIL
2 4 (80.00%) Practice Management
2 4 (80.00%) PRINCE2
2 4 (80.00%) Project Management
2 4 (80.00%) Project Planning
2 4 (80.00%) Security Management
3 1 (20.00%) Capacity Planning
3 1 (20.00%) Kalman Filter
3 1 (20.00%) Load Balancing
3 1 (20.00%) Network Architecture
3 1 (20.00%) Problem Management
3 1 (20.00%) Risk Management
Programming Languages
1 4 (80.00%) SQL
Qualifications
1 4 (80.00%) PMI Certification
2 1 (20.00%) CCIE
2 1 (20.00%) CCNA
2 1 (20.00%) CCNP
2 1 (20.00%) Cisco Certification
Quality Assurance & Compliance
1 4 (80.00%) SLA
Vendors
1 5 (100.00%) Citrix
2 4 (80.00%) VMware
3 1 (20.00%) Blue Coat
3 1 (20.00%) Cisco
3 1 (20.00%) F5
3 1 (20.00%) Forcepoint
3 1 (20.00%) SolarWinds
3 1 (20.00%) Zscaler