The following table provides summary statistics for permanent job vacancies advertised in Kent with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 28 June 2017 with a comparison to the same period in the previous 2 years.

Service Management
South East / Kent
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 71 60 95
Rank change year-on-year -11 +35  
Permanent jobs citing Service Management 5 25 7
As % of all permanent IT jobs advertised in Kent 0.75% 2.59% 0.65%
As % of the Processes & Methodologies category 0.91% 2.92% 0.75%
Number of salaries quoted 1 28 6
Median salary £44,500 £35,000 £49,750
Median salary % change year-on-year +27.14% -29.64%  
90% offered a salary of more than £43,250 £25,875 £38,782
10% offered a salary of more than £45,750 £65,000 £52,875
UK excluding London median salary £42,500 £43,000 £44,000
% change year-on-year -1.16% -2.27%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Kent with a requirement for process and methodology skills.

Process & Methodology Skills
Kent
Permanent job vacancies with a requirement for process and methodology skills 549 855 933
As % of all permanent IT job vacancies advertised in Kent 82.19% 88.51% 86.95%
Number of salaries quoted 1731 3261 3310
Median salary £40,000 £42,500 £42,500
Median salary % change year-on-year -5.88% -  
90% offered a salary of more than £27,500 £27,000 £27,500
10% offered a salary of more than £60,000 £58,750 £65,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Management
Job Vacancy Trend in Kent

Job postings citing Service Management as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for Service Management in Kent

Service Management
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Kent.

Salary trend for Service Management in Kent

Service Management
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Kent region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Maidstone +4 1 - -
Folkestone - 1 £44,500 - 1
Service Management
South East

For the 6 months to 28 June 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region with a requirement for Service Management.

1 10 (50.00%) ITIL
2 7 (35.00%) IIS
2 7 (35.00%) C#
2 7 (35.00%) JavaScript
2 7 (35.00%) Microsoft
2 7 (35.00%) JIRA
2 7 (35.00%) PowerShell
2 7 (35.00%) Microsoft Azure
2 7 (35.00%) DevOps
3 6 (30.00%) Agile Software Development
4 5 (25.00%) ITSM
4 5 (25.00%) New Relic
4 5 (25.00%) Perfmon
4 5 (25.00%) RavenDB
4 5 (25.00%) Capacity Management
4 5 (25.00%) Finance
4 5 (25.00%) Defect Tracking
4 5 (25.00%) DocumentDB
5 4 (20.00%) SLA
6 3 (15.00%) Service Delivery
6 3 (15.00%) ITIL Certification
6 3 (15.00%) Project Management
6 3 (15.00%) Capacity Planning
6 3 (15.00%) ServiceNow
7 2 (10.00%) Incident Management
7 2 (10.00%) ISO/IEC 27001
7 2 (10.00%) Service Design
7 2 (10.00%) GAP Analysis
7 2 (10.00%) Continuous Improvement
7 2 (10.00%) Root Cause Analysis

Service Management
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (35.00%) IIS
Applications
1 1 (5.00%) Microsoft Project
Cloud Services
1 7 (35.00%) Microsoft Azure
2 1 (5.00%) SaaS
Database & Business Intelligence
1 5 (25.00%) DocumentDB
1 5 (25.00%) RavenDB
Development Applications
1 7 (35.00%) JIRA
General
1 5 (25.00%) Finance
2 1 (5.00%) Telecoms
Job Titles
1 5 (25.00%) Service Manager
2 3 (15.00%) Capacity Manager
2 3 (15.00%) IT Manager
2 3 (15.00%) IT Services Manager
3 2 (10.00%) Architect
3 2 (10.00%) Azure DevOps
3 2 (10.00%) Junior
3 2 (10.00%) Junior DevOps
3 2 (10.00%) Server Support
4 1 (5.00%) Cloud Architect
4 1 (5.00%) Consultant
4 1 (5.00%) DevOps Engineer
4 1 (5.00%) EMC Consultant
4 1 (5.00%) EMC Storage Consultant
4 1 (5.00%) Infrastructure Project Manager
4 1 (5.00%) Junior DevOps Engineer
4 1 (5.00%) Programme Manager
4 1 (5.00%) Project Manager
4 1 (5.00%) Services Delivery Manager
4 1 (5.00%) Voice Architect
Libraries, Frameworks & Software Standards
1 1 (5.00%) .NET
1 1 (5.00%) .NET Framework
1 1 (5.00%) CSS
1 1 (5.00%) HTML
1 1 (5.00%) jQuery
Processes & Methodologies
1 10 (50.00%) ITIL
2 7 (35.00%) DevOps
3 6 (30.00%) Agile Software Development
4 5 (25.00%) Capacity Management
4 5 (25.00%) Defect Tracking
4 5 (25.00%) ITSM
5 3 (15.00%) Capacity Planning
5 3 (15.00%) Project Management
5 3 (15.00%) Service Delivery
6 2 (10.00%) Continuous Improvement
6 2 (10.00%) GAP Analysis
6 2 (10.00%) Incident Management
6 2 (10.00%) IT Strategy
6 2 (10.00%) PRINCE2
6 2 (10.00%) Root Cause Analysis
6 2 (10.00%) Service Design
6 2 (10.00%) Stakeholder Management
7 1 (5.00%) Configuration Management
7 1 (5.00%) Contract Management
7 1 (5.00%) Security Management
Programming Languages
1 7 (35.00%) C#
1 7 (35.00%) JavaScript
1 7 (35.00%) PowerShell
2 1 (5.00%) SQL
Qualifications
1 3 (15.00%) ITIL Certification
2 1 (5.00%) Degree
Quality Assurance & Compliance
1 4 (20.00%) SLA
2 2 (10.00%) ISO/IEC 27001
2 2 (10.00%) Sarbanes-Oxley
Systems Management
1 5 (25.00%) Perfmon
Vendors
1 7 (35.00%) Microsoft
2 5 (25.00%) New Relic
3 3 (15.00%) ServiceNow
4 1 (5.00%) Citrix
4 1 (5.00%) EMC
4 1 (5.00%) VMware
Folkestone
Saga
Salary: Competitive
Posted: 22 days ago