Period
to 15 November 2018

The following table provides summary statistics for permanent job vacancies advertised in Kent with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 15 November 2018 with a comparison to the same period in the previous 2 years.

Service Management
South East > Kent
6 months to
15 Nov 2018
Same period 2017 Same period 2016
Rank 79 86 101
Rank change year-on-year +7 +15 -15
Permanent jobs citing Service Management 10 24 29
As % of all permanent IT jobs advertised in Kent 1.02% 1.81% 1.69%
As % of the Processes & Methodologies category 1.13% 2.03% 1.90%
Number of salaries quoted 9 19 31
Kent median annual salary £55,000 £30,000 £55,000
Median salary % change year-on-year +83.33% -45.45% +26.44%
10th Percentile £25,000 £22,650 £28,000
90th Percentile £58,500 £45,750 £73,750
South East median annual salary £45,000 £46,000 £47,500
% change year-on-year -2.17% -3.16% +11.76%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Kent with a requirement for process or methodology skills.

All Process and Methodology Skills
Kent
Permanent vacancies with a requirement for process or methodology skills 884 1,184 1,529
As % of all permanent IT jobs advertised in Kent 89.84% 89.36% 89.26%
Number of salaries quoted 749 1,007 1,354
Kent median annual salary £41,500 £42,500 £42,500
Median salary % change year-on-year -2.35% - +6.25%
10th Percentile £26,250 £24,000 £24,075
90th Percentile £61,500 £62,500 £63,675
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

Service Management
Job Vacancy Trend in Kent

Job postings citing Service Management as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for Service Management in Kent

Service Management
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Kent.

Salary trend for Service Management in Kent

Service Management
Salary Histogram in Kent

The salary distribution of IT jobs citing Service Management in Kent over the 6 months to 15 November 2018.

Salary histogram for Service Management in Kent

Service Management
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Kent region over the 6 months to 15 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Malling - 4 £55,000 -
Dartford - 4 £25,000 -
Service Management
South East

For the 6 months to 15 November 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Kent region with a requirement for Service Management.

1 5 (50.00%) ITIL
1 5 (50.00%) Finance
1 5 (50.00%) Asset Management
2 4 (40.00%) Incident Management
2 4 (40.00%) Marketing
2 4 (40.00%) Project Planning
2 4 (40.00%) Data Migration
2 4 (40.00%) Migration
2 4 (40.00%) VMware
2 4 (40.00%) PRINCE2
2 4 (40.00%) SQL
2 4 (40.00%) Microsoft Project
2 4 (40.00%) Change Management
2 4 (40.00%) Security Management
2 4 (40.00%) Telecoms
2 4 (40.00%) Practice Management
2 4 (40.00%) CRM
2 4 (40.00%) SLA
2 4 (40.00%) Citrix
2 4 (40.00%) PMI
2 4 (40.00%) PMI Certification
2 4 (40.00%) Configuration Management
2 4 (40.00%) Project Management
2 4 (40.00%) Contract Management
2 4 (40.00%) Collaborative Working
2 4 (40.00%) Decision-Making
2 4 (40.00%) Budget Control
2 4 (40.00%) Agile Software Development
3 1 (10.00%) CMS
3 1 (10.00%) Spreadsheet

Service Management
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (10.00%) CMS
Applications
1 4 (40.00%) Microsoft Project
2 1 (10.00%) Microsoft Excel
2 1 (10.00%) Spreadsheet
General
1 5 (50.00%) Finance
2 4 (40.00%) Marketing
2 4 (40.00%) Telecoms
Job Titles
1 4 (40.00%) Project Manager
1 4 (40.00%) Sales Representative
2 3 (30.00%) IT Manager
3 2 (20.00%) Infrastructure Manager
3 2 (20.00%) Infrastructure Project Manager
3 2 (20.00%) IT Project Manager
4 1 (10.00%) Analyst
4 1 (10.00%) Report Analyst
4 1 (10.00%) Service Analyst
4 1 (10.00%) Service Management Analyst
Miscellaneous
1 4 (40.00%) PMI
2 1 (10.00%) CMDB
Processes & Methodologies
1 5 (50.00%) Asset Management
1 5 (50.00%) ITIL
2 4 (40.00%) Agile Software Development
2 4 (40.00%) Budget Control
2 4 (40.00%) Change Management
2 4 (40.00%) Collaborative Working
2 4 (40.00%) Configuration Management
2 4 (40.00%) Contract Management
2 4 (40.00%) CRM
2 4 (40.00%) Data Migration
2 4 (40.00%) Decision-Making
2 4 (40.00%) Incident Management
2 4 (40.00%) Migration
2 4 (40.00%) Practice Management
2 4 (40.00%) PRINCE2
2 4 (40.00%) Project Management
2 4 (40.00%) Project Planning
2 4 (40.00%) Security Management
Programming Languages
1 4 (40.00%) SQL
Qualifications
1 4 (40.00%) PMI Certification
2 1 (10.00%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (40.00%) SLA
2 1 (10.00%) ISO/IEC 27001
Vendors
1 4 (40.00%) Citrix
1 4 (40.00%) VMware