Service Management Jobs in Kent

Service Management
South East > Kent

The following table provides summary statistics for permanent job vacancies advertised in Kent with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 23 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 74 64 100
Rank change year-on-year -10 +36 -39
Permanent jobs citing Service Management 32 37 19
As % of all permanent jobs advertised in Kent 2.17% 3.17% 1.48%
As % of the Processes & Methodologies category 2.63% 3.31% 1.54%
Number of salaries quoted 12 19 17
10th Percentile - £39,500 £23,000
25th Percentile £29,000 £50,000 £25,500
Median annual salary (50th Percentile) £35,000 £55,000 £47,500
Median % change year-on-year -36.36% +15.79% +25.00%
75th Percentile £43,750 £65,000 £63,750
90th Percentile £44,200 £102,250 £72,000
South East median annual salary £52,500 £52,500 £55,000
% change year-on-year - -4.55% +10.00%

All Process and Methodology Skills
Kent

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Kent with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,217 1,119 1,231
As % of all permanent jobs advertised in Kent 82.68% 95.89% 96.10%
Number of salaries quoted 894 550 700
10th Percentile £25,000 £27,425 £26,475
25th Percentile £30,500 £35,000 £34,250
Median annual salary (50th Percentile) £42,500 £47,500 £45,000
Median % change year-on-year -10.53% +5.56% +11.80%
75th Percentile £60,000 £61,250 £64,000
90th Percentile £70,000 £75,000 £80,000
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +8.91%

Service Management
Job Vacancy Trend in Kent

Job postings citing Service Management as a proportion of all IT jobs advertised in Kent.

Job vacancy trend for Service Management in Kent

Service Management
Salary Trend in Kent

3-month moving average salary quoted in jobs citing Service Management in Kent.

Salary trend for Service Management in Kent

Service Management
Salary Histogram in Kent

Salary distribution for jobs citing Service Management in Kent over the 6 months to 23 April 2024.

Salary histogram for Service Management in Kent

Service Management
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Kent region over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Chatham -10 3 £42,500 -22.73%
Tonbridge - 1 £40,000 -
Service Management
South East

Service Management
Co-occurring Skills and Capabilities in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 14 (43.75%) Social Skills
2 11 (34.38%) Analytical Skills
3 4 (12.50%) Finance
4 2 (6.25%) Documentation Skills
Job Titles
1 24 (75.00%) Analyst
1 24 (75.00%) ITSM Analyst
2 13 (40.63%) Change Analyst
3 11 (34.38%) Problem Analyst
4 4 (12.50%) Service Manager
5 3 (9.38%) Delivery Manager
5 3 (9.38%) Service Delivery Manager
6 2 (6.25%) Developer
6 2 (6.25%) Senior
6 2 (6.25%) Senior Developer
6 2 (6.25%) Senior ServiceNow Developer
6 2 (6.25%) ServiceNow Developer
7 1 (3.13%) Head of IT
7 1 (3.13%) IT Manager
7 1 (3.13%) Service Desk Manager
7 1 (3.13%) Technical Manager
7 1 (3.13%) Technical Services Manager
Libraries, Frameworks & Software Standards
1 2 (6.25%) CSS
1 2 (6.25%) HTML
Miscellaneous
1 11 (34.38%) Product Ownership
2 2 (6.25%) CMDB
3 1 (3.13%) PMI
Operating Systems
1 2 (6.25%) Windows
2 1 (3.13%) Mac OS
2 1 (3.13%) Windows 10
2 1 (3.13%) Windows Server
Processes & Methodologies
1 27 (84.38%) ITSM
2 25 (78.13%) ITIL
3 14 (43.75%) Proactive Monitoring
4 13 (40.63%) Analytics
4 13 (40.63%) Change Management
4 13 (40.63%) Configuration Management
4 13 (40.63%) Data Analytics
5 12 (37.50%) Customer Service
6 11 (34.38%) Problem Management
7 4 (12.50%) Service Delivery
8 3 (9.38%) Line Management
8 3 (9.38%) Stakeholder Management
9 2 (6.25%) Customer Engagement
9 2 (6.25%) Operations Management
10 1 (3.13%) Asset Management
10 1 (3.13%) Data Management
10 1 (3.13%) Data Migration
10 1 (3.13%) Disaster Recovery
10 1 (3.13%) Migration
10 1 (3.13%) Time Management
Programming Languages
1 2 (6.25%) JavaScript
Qualifications
1 1 (3.13%) PMI Certification
1 1 (3.13%) PMP
Quality Assurance & Compliance
1 13 (40.63%) Sarbanes-Oxley
2 3 (9.38%) SLA
3 2 (6.25%) GRC
4 1 (3.13%) Cyber Essentials
4 1 (3.13%) ISO/IEC 27001
Vendors
1 13 (40.63%) Snow
2 2 (6.25%) ServiceNow
3 1 (3.13%) Microsoft