Period
to 16 February 2019

The following table provides summary statistics for permanent job vacancies advertised in Kent with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 16 February 2019 with a comparison to the same period in the previous 2 years.

Service Management
South East > Kent
6 months to
16 Feb 2019
Same period 2018 Same period 2017
Rank 69 70 103
Rank change year-on-year +1 +33 -6
Permanent jobs citing Service Management 14 46 25
As % of all permanent IT jobs advertised in Kent 1.61% 3.59% 1.56%
As % of the Processes & Methodologies category 1.75% 3.98% 1.70%
Number of salaries quoted 14 44 21
Kent median annual salary £25,000 £23,000 £60,000
Median salary % change year-on-year +8.70% -61.67% +93.55%
South East median annual salary £45,000 £45,000 £47,500
% change year-on-year - -5.26% +7.84%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Kent with a requirement for process or methodology skills.

All Process and Methodology Skills
Kent
Permanent vacancies with a requirement for process or methodology skills 798 1,156 1,473
As % of all permanent IT jobs advertised in Kent 91.62% 90.17% 91.78%
Number of salaries quoted 673 990 1,206
Kent median annual salary £40,000 £42,500 £42,500
Median salary % change year-on-year -5.88% - +6.25%
10th Percentile £26,250 £24,000 £26,250
90th Percentile £61,250 £60,000 £61,250
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

Service Management
Job Vacancy Trend in Kent

Job postings citing Service Management as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for Service Management in Kent

Service Management
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Kent.

Salary trend for Service Management in Kent

Service Management
Salary Histogram in Kent

The salary distribution of IT jobs citing Service Management in Kent over the 6 months to 16 February 2019.

Salary histogram for Service Management in Kent

Service Management
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Kent region over the 6 months to 16 February 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dartford +18 8 £25,000 -15.25%
Rochester - 3 £65,000 -
Tunbridge Wells - 1 £52,500 - 1
Chatham - 1 £70,000 - 1
Service Management
South East

For the 6 months to 16 February 2019, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Kent region with a requirement for Service Management.

1 9 (64.29%) Migration
2 8 (57.14%) CRM
2 8 (57.14%) Data Migration
2 8 (57.14%) Marketing
2 8 (57.14%) Collaborative Working
3 5 (35.71%) ITIL
3 5 (35.71%) Finance
3 5 (35.71%) Agile Software Development
4 4 (28.57%) Advertising
4 4 (28.57%) Configuration Management
4 4 (28.57%) ITSM
4 4 (28.57%) CMDB
4 4 (28.57%) Line Management
4 4 (28.57%) Customer-Centricity
5 1 (7.14%) DSDM
5 1 (7.14%) PRINCE2 Certification
5 1 (7.14%) PRINCE
5 1 (7.14%) Scrum
5 1 (7.14%) Asset Management
5 1 (7.14%) Incident Management
5 1 (7.14%) ITIL V3
5 1 (7.14%) Enterprise Software

Service Management
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 8 (57.14%) Marketing
2 5 (35.71%) Finance
3 4 (28.57%) Advertising
Job Titles
1 8 (57.14%) Sales Representative
2 3 (21.43%) Configuration Manager
3 2 (14.29%) IT Manager
4 1 (7.14%) IT Operations Manager
4 1 (7.14%) IT Services Manager
4 1 (7.14%) Operations Manager
4 1 (7.14%) Service Manager
4 1 (7.14%) Service Operations Manager
Miscellaneous
1 4 (28.57%) CMDB
2 1 (7.14%) Enterprise Software
Processes & Methodologies
1 9 (64.29%) Migration
2 8 (57.14%) Collaborative Working
2 8 (57.14%) CRM
2 8 (57.14%) Data Migration
3 5 (35.71%) Agile Software Development
3 5 (35.71%) ITIL
4 4 (28.57%) Configuration Management
4 4 (28.57%) Customer-Centricity
4 4 (28.57%) ITSM
4 4 (28.57%) Line Management
5 1 (7.14%) Asset Management
5 1 (7.14%) DSDM
5 1 (7.14%) Incident Management
5 1 (7.14%) ITIL V3
5 1 (7.14%) PRINCE
5 1 (7.14%) Scrum
Qualifications
1 1 (7.14%) PRINCE2 Certification