2nd Line Support Consultant Job Trends in the West Midlands
Second Line Support Consultant
England > West Midlands
The median Second Line Support Consultant salary in the West Midlands is £43,000 per year, according to job vacancies posted during the 6 months leading to 18 October 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 18 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 210 | - | - |
| Rank change year-on-year | - | - | - |
| Permanent jobs requiring a 2nd Line Support Consultant | 3 | 0 | 0 |
| As % of all permanent jobs in the West Midlands | 0.033% | - | - |
| As % of the Job Titles category | 0.036% | - | - |
| Number of salaries quoted | 3 | 0 | 0 |
| 10th Percentile | - | - | - |
| 25th Percentile | £40,500 | - | - |
| Median annual salary (50th Percentile) | £43,000 | - | - |
| 75th Percentile | £45,500 | - | - |
| 90th Percentile | - | - | - |
| England median annual salary | £43,000 | - | £32,000 |
All Permanent IT Job Roles
West Midlands
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| 6 months to 18 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent vacancies in the West Midlands with a recognized job title | 8,323 | 2,961 | 5,236 |
| % of permanent jobs with a recognized job title | 92.16% | 92.53% | 94.75% |
| Number of salaries quoted | 6,014 | 1,928 | 2,765 |
| 10th Percentile | £32,150 | £28,250 | £30,000 |
| 25th Percentile | £40,000 | £35,000 | £37,500 |
| Median annual salary (50th Percentile) | £55,000 | £50,000 | £52,000 |
| Median % change year-on-year | +10.00% | -3.85% | +4.00% |
| 75th Percentile | £70,000 | £66,250 | £65,001 |
| 90th Percentile | £85,000 | £78,750 | £80,000 |
| England median annual salary | £59,250 | £54,000 | £57,500 |
| % change year-on-year | +9.72% | -6.09% | -4.17% |
2nd Line Support Consultant Job Vacancy Trend in the West Midlands
Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Support Consultant' in the job title relative to all permanent IT jobs advertised in the West Midlands.
2nd Line Support Consultant Salary Trend in the West Midlands
Salary distribution trend for 2nd Line Support Consultant job vacancies in the West Midlands.
2nd Line Support Consultant Job Locations in the West Midlands
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Consultant within the West Midlands region over the 6 months to 18 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Birmingham | - | 3 | £43,000 | - | |
| 2nd Line Support Consultant England |
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2nd Line Support Consultant Skill Set Top 9 Co-Occurring Skills & Capabilities in the West Midlands
For the 6 months to 18 October 2026, 2nd Line Support Consultant job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the West Midlands region featuring 2nd Line Support Consultant in the job title.
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | AI | 100.0% | 3 |
| 1 | Collaborative Culture | 100.0% | 3 |
| 1 | Continuous Improvement | 100.0% | 3 |
| 1 | Customer Service | 100.0% | 3 |
| 1 | Dynamics 365 | 100.0% | 3 |
| 1 | Dynamics NAV | 100.0% | 3 |
| 1 | ERP | 100.0% | 3 |
| 1 | Microsoft | 100.0% | 3 |
| 1 | SLA | 100.0% | 3 |
2nd Line Support Consultant Skill Set Co-Occurring Skills & Capabilities in the West Midlands by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Job Titles
| Rank | Job Title | Share | Job Ads |
|---|---|---|---|
| 1 | Business Consultant | 100.0% | 3 |