SLA Jobs in the West Midlands

The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 3 months to 29 June 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA) England / West Midlands
Location	3 months to 29 Jun 2017	Same period 2016	Same period 2015
Rank	83	59	58
Rank change year-on-year	-24	-1
Permanent jobs citing SLA	160	257	235
As % of all permanent IT jobs advertised in the West Midlands	3.12%	4.17%	4.07%
As % of the Quality Assurance & Compliance category	24.32%	27.78%	32.41%
Number of salaries quoted	135	161	244
Median salary	£36,000	£37,000	£35,000
Median salary % change year-on-year	-2.70%	+5.71%
90% offered a salary of more than	£19,500	£24,349	£21,250
10% offered a salary of more than	£62,250	£52,500	£86,250
UK excluding London median salary	£36,125	£34,000	£34,333
% change year-on-year	+6.25%	-0.96%

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills West Midlands
Permanent job vacancies with a requirement for quality assurance and compliance skills	658	925	725
As % of all permanent IT job vacancies advertised in the West Midlands	12.83%	15.02%	12.56%
Number of salaries quoted	739	876	701
Median salary	£45,000	£45,000	£40,000
Median salary % change year-on-year	-	+12.50%
90% offered a salary of more than	£24,750	£25,500	£25,000
10% offered a salary of more than	£70,250	£72,500	£77,500
UK excluding London median salary	£45,000	£45,000	£42,500
% change year-on-year	-	+5.88%

SLA
Job Vacancy Trend in the West Midlands

Job postings citing SLA as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for SLA in the West Midlands

SLA
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in the West Midlands.

Salary trend for SLA in the West Midlands

SLA
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing SLA in the West Midlands over the 3 months to 29 June 2017.

Salary histogram for SLA in the West Midlands

SLA
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the West Midlands region over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location	Rank Change on Same Period Last Year	Matching Permanent IT Job Ads	Median Salary Last 3 Months	Median Salary % Change on Same Period Last Year	Live Job Vacancies
Birmingham	-45	50	£40,000	+29.03%	3
Staffordshire	+38	32	£28,500	+9.61%	5
Warwickshire	+25	24	£21,000	-44.00%	1
Shropshire	-8	21	£45,000	+20.00%	2
Coventry	0	17	£42,500	-24.77%
Walsall	+4	4	£37,500	+44.23%	1
Worcestershire	-6	3	£42,500	+9.67%	1
Solihull	-13	2	£37,500	-16.66%	1
Wolverhampton	+2	1	£37,500	+36.36%
Smethwick	-	1	£17,000	-
SLA England

SLA
Top 30 Co-occurring IT Skills in the West Midlands

For the 6 months to 29 June 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for SLA.

1	107 (36.03%)	ITIL
2	82 (27.61%)	Windows
3	74 (24.92%)	Microsoft
4	47 (15.82%)	SQL
5	46 (15.49%)	Degree
6	45 (15.15%)	Finance
7	44 (14.81%)	Service Delivery
8	39 (13.13%)	Active Directory
9	36 (12.12%)	Agile Software Development
10	35 (11.78%)	VMware
11	33 (11.11%)	Microsoft Office
11	33 (11.11%)	Root Cause Analysis
12	31 (10.44%)	Windows 7
12	31 (10.44%)	VPN
13	30 (10.10%)	Citrix

14	29 (9.76%)	Cisco
14	29 (9.76%)	SQL Server
14	29 (9.76%)	Linux
15	28 (9.43%)	Continuous Improvement
15	28 (9.43%)	Unix
16	24 (8.08%)	Project Management
17	23 (7.74%)	Oracle
17	23 (7.74%)	C#
17	23 (7.74%)	Service Management
17	23 (7.74%)	Microsoft Azure
17	23 (7.74%)	Problem Management
18	22 (7.41%)	WAN
18	22 (7.41%)	Analytical Skills
19	21 (7.07%)	Data Centre
19	21 (7.07%)	DNS

SLA
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
Applications
Business Applications
Cloud Services
Communications & Networking
Database & Business Intelligence
Development Applications
General
Job Titles
Libraries, Frameworks & Software Standards
Miscellaneous
Operating Systems
Processes & Methodologies
Programming Languages
Qualifications
Quality Assurance & Compliance
System Software
Systems Management
Vendors

Application Platforms
1	18 (6.06%)	MS Exchange
2	12 (4.04%)	Tomcat
3	11 (3.70%)	Apache
3	11 (3.70%)	Documentum
3	11 (3.70%)	IIS
4	9 (3.03%)	WebLogic
5	8 (2.69%)	Exchange Server 2013
6	7 (2.36%)	Exchange Server 2010
7	4 (1.35%)	Oracle SOA Suite
7	4 (1.35%)	SharePoint
8	3 (1.01%)	SAS
9	2 (0.67%)	IBM Notes
10	1 (0.34%)	BizTalk Server
10	1 (0.34%)	CMS
10	1 (0.34%)	EPiServer
10	1 (0.34%)	JBoss
10	1 (0.34%)	nginx
10	1 (0.34%)	OpenEdge
10	1 (0.34%)	Umbraco
10	1 (0.34%)	WordPress

Applications
1	33 (11.11%)	Microsoft Office
2	14 (4.71%)	Microsoft Excel
3	6 (2.02%)	Microsoft PowerPoint
4	5 (1.68%)	Microsoft Project
5	3 (1.01%)	MS Visio

Business Applications
1	7 (2.36%)	SAP CO
1	7 (2.36%)	SAP FI
1	7 (2.36%)	SAP FI/CO
2	1 (0.34%)	assyst
2	1 (0.34%)	Dynamics CRM
2	1 (0.34%)	MFGPRO
2	1 (0.34%)	Remedy ITSM
2	1 (0.34%)	SAP SCM
2	1 (0.34%)	Workfront

Cloud Services
1	23 (7.74%)	Microsoft Azure
2	10 (3.37%)	Office 365
3	7 (2.36%)	G Suite
4	4 (1.35%)	Amazon AWS
4	4 (1.35%)	GitHub
5	3 (1.01%)	SaaS
6	2 (0.67%)	PaaS
7	1 (0.34%)	AdWords
7	1 (0.34%)	IaaS

Communications & Networking
1	31 (10.44%)	VPN
2	22 (7.41%)	WAN
3	21 (7.07%)	DNS
4	18 (6.06%)	DHCP
5	17 (5.72%)	Firewall
5	17 (5.72%)	LAN
6	15 (5.05%)	TCP/IP
7	14 (4.71%)	Internet
7	14 (4.71%)	SAN
8	10 (3.37%)	802.11
8	10 (3.37%)	Wireless
9	9 (3.03%)	HTTP
10	8 (2.69%)	NetScaler
10	8 (2.69%)	VoIP
10	8 (2.69%)	Wi-Fi
11	7 (2.36%)	Cisco Nexus
12	5 (1.68%)	DWDM
12	5 (1.68%)	IP Telephony
12	5 (1.68%)	Radio Access Network
12	5 (1.68%)	SMTP

Database & Business Intelligence
1	29 (9.76%)	SQL Server
2	9 (3.03%)	Big Data
3	7 (2.36%)	SQL Server 2008
3	7 (2.36%)	SQL Server Reporting Services
4	6 (2.02%)	MySQL
5	5 (1.68%)	Oracle Reports
5	5 (1.68%)	SQL Server Integration Services
6	4 (1.35%)	SQL Server Analysis Services
7	3 (1.01%)	MongoDB
7	3 (1.01%)	NoSQL
7	3 (1.01%)	SQL Server 2005
7	3 (1.01%)	SQL Server 2012
8	2 (0.67%)	Data Warehouse
8	2 (0.67%)	Oracle Database
8	2 (0.67%)	SQL Server 2014
9	1 (0.34%)	BusinessObjects Business Intelligence
9	1 (0.34%)	Geospatial Data
9	1 (0.34%)	RDBMS
9	1 (0.34%)	Relational Database
9	1 (0.34%)	Spatial Data

Development Applications
1	11 (3.70%)	Jenkins
1	11 (3.70%)	Selenium
2	7 (2.36%)	LSMW
2	7 (2.36%)	Maven
3	6 (2.02%)	SQL Server Management Studio (SSMS)
4	4 (1.35%)	Git (software)
5	1 (0.34%)	Metasploit
5	1 (0.34%)	Subversion

General
1	45 (15.15%)	Finance
2	13 (4.38%)	Telecoms
3	10 (3.37%)	Retail
4	6 (2.02%)	Automotive
5	5 (1.68%)	Billing
5	5 (1.68%)	Marketing
6	4 (1.35%)	Manufacturing
7	3 (1.01%)	Advertising
8	2 (0.67%)	Banking
8	2 (0.67%)	Games
8	2 (0.67%)	Legal
8	2 (0.67%)	Publishing
9	1 (0.34%)	French Language
9	1 (0.34%)	German Language
9	1 (0.34%)	Investment Banking
9	1 (0.34%)	Local Government
9	1 (0.34%)	Multimedia

Job Titles
1	56 (18.86%)	Analyst
2	41 (13.80%)	Service Manager
3	29 (9.76%)	IT Support
4	27 (9.09%)	Developer
5	21 (7.07%)	Team Leader
6	19 (6.40%)	Architect
6	19 (6.40%)	IT Manager
7	16 (5.39%)	Administrator
7	16 (5.39%)	Service Analyst
7	16 (5.39%)	Support Analyst
8	15 (5.05%)	Applications Support
8	15 (5.05%)	Service Desk Analyst
9	14 (4.71%)	Service Desk Manager
10	13 (4.38%)	Network Engineer
11	12 (4.04%)	IT Analyst
11	12 (4.04%)	Support Engineer
12	11 (3.70%)	Graduate
13	10 (3.37%)	Business Analyst
13	10 (3.37%)	IT Support Analyst
13	10 (3.37%)	Junior

Libraries, Frameworks & Software Standards
1	20 (6.73%)	SOAP
1	20 (6.73%)	Web Services
2	19 (6.40%)	REST
3	18 (6.06%)	AngularJS
4	14 (4.71%)	.NET
5	13 (4.38%)	Middleware
6	10 (3.37%)	802.1X
7	7 (2.36%)	IDoc
7	7 (2.36%)	JDBC
7	7 (2.36%)	SAP PI
8	3 (1.01%)	HTML
8	3 (1.01%)	HTML5
8	3 (1.01%)	jQuery
9	2 (0.67%)	ISPF
10	1 (0.34%)	COM
10	1 (0.34%)	CSS
10	1 (0.34%)	EDI
10	1 (0.34%)	JSON
10	1 (0.34%)	LAMP
10	1 (0.34%)	XML

Miscellaneous
1	22 (7.41%)	Analytical Skills
2	21 (7.07%)	Data Centre
3	14 (4.71%)	Computer Science
4	8 (2.69%)	Enterprise Software
4	8 (2.69%)	Replication
5	7 (2.36%)	Blackberry
6	6 (2.02%)	Driving Licence
6	6 (2.02%)	Management Information System
6	6 (2.02%)	Video Conferencing
7	5 (1.68%)	Clustering
8	3 (1.01%)	Virtual Team
9	2 (0.67%)	Life Science
9	2 (0.67%)	Mainframe
10	1 (0.34%)	Credit Risk
10	1 (0.34%)	Data Protection Act
10	1 (0.34%)	LLPG
10	1 (0.34%)	PKI
10	1 (0.34%)	Reference Data
10	1 (0.34%)	Smartphone
10	1 (0.34%)	Social Media

Operating Systems
1	82 (27.61%)	Windows
2	31 (10.44%)	Windows 7
3	29 (9.76%)	Linux
4	28 (9.43%)	Unix
5	21 (7.07%)	Windows 8
6	18 (6.06%)	Windows 10
7	17 (5.72%)	Windows Server
8	15 (5.05%)	Red Hat Enterprise Linux
9	14 (4.71%)	Windows Server 2008
10	13 (4.38%)	Windows Server 2012
11	10 (3.37%)	Windows Vista
12	7 (2.36%)	Windows XP
13	6 (2.02%)	HPUX
13	6 (2.02%)	Windows Server 2003
14	5 (1.68%)	AIX
14	5 (1.68%)	Android
15	4 (1.35%)	Apple iOS
16	2 (0.67%)	Mac OS
16	2 (0.67%)	MVS
17	1 (0.34%)	Solaris

Processes & Methodologies
1	107 (36.03%)	ITIL
2	44 (14.81%)	Service Delivery
3	36 (12.12%)	Agile Software Development
4	33 (11.11%)	Root Cause Analysis
5	28 (9.43%)	Continuous Improvement
6	24 (8.08%)	Project Management
7	23 (7.74%)	Problem Management
7	23 (7.74%)	Service Management
8	20 (6.73%)	Incident Management
8	20 (6.73%)	ITSM
8	20 (6.73%)	SOA
9	19 (6.40%)	Process Improvement
10	18 (6.06%)	DevOps
11	17 (5.72%)	ITIL V3
11	17 (5.72%)	Validation
12	16 (5.39%)	Performance Management
12	16 (5.39%)	Risk Management
12	16 (5.39%)	Stakeholder Management
13	15 (5.05%)	Migration
14	14 (4.71%)	Data Analysis

Programming Languages
1	47 (15.82%)	SQL
2	23 (7.74%)	C#
3	19 (6.40%)	JavaScript
4	11 (3.70%)	C
5	8 (2.69%)	ABAP
5	8 (2.69%)	PowerShell
6	6 (2.02%)	T-SQL
7	5 (1.68%)	Java
7	5 (1.68%)	Shell Script
7	5 (1.68%)	VB
8	3 (1.01%)	PL/SQL
9	2 (0.67%)	JCL
10	1 (0.34%)	Perl
10	1 (0.34%)	PHP
10	1 (0.34%)	Python
10	1 (0.34%)	VBScript

Qualifications
1	46 (15.49%)	Degree
2	21 (7.07%)	CCNA
2	21 (7.07%)	Cisco Certification
3	16 (5.39%)	CCNP
3	16 (5.39%)	Security Cleared
4	14 (4.71%)	ITIL Certification
5	11 (3.70%)	ITIL Foundation Certificate
5	11 (3.70%)	Microsoft Certification
6	10 (3.37%)	Master's Degree
6	10 (3.37%)	MCP
7	9 (3.03%)	Computer Science Degree
8	8 (2.69%)	MCSE
9	7 (2.36%)	DBS Check
10	5 (1.68%)	GNVQ
11	4 (1.35%)	A+ Certification
11	4 (1.35%)	CCDA
11	4 (1.35%)	CCDP
11	4 (1.35%)	VMware Certified Professional (VCP)
12	3 (1.01%)	HND
13	2 (0.67%)	MCSA

Quality Assurance & Compliance
1	11 (3.70%)	Disclosure Scotland
2	3 (1.01%)	ISO/IEC 27001
2	3 (1.01%)	QA
3	2 (0.67%)	ISO/IEC 20000
4	1 (0.34%)	BS25999
4	1 (0.34%)	BS7666
4	1 (0.34%)	Data Quality
4	1 (0.34%)	ISO 9001
4	1 (0.34%)	PCI DSS

System Software
1	39 (13.13%)	Active Directory
2	20 (6.73%)	VMware Infrastructure
3	8 (2.69%)	XenApp
4	6 (2.02%)	vSphere
5	5 (1.68%)	XenDesktop
6	4 (1.35%)	Hyper-V
6	4 (1.35%)	VMware ESXi
7	2 (0.67%)	Job Entry Subsystem
7	2 (0.67%)	NFS
7	2 (0.67%)	Terminal Services
7	2 (0.67%)	Time Sharing Option
8	1 (0.34%)	Microsoft Virtual Server
8	1 (0.34%)	Snort
8	1 (0.34%)	vCloud
8	1 (0.34%)	Virtual Machines
8	1 (0.34%)	Virtual Servers
8	1 (0.34%)	VMware Server

Systems Management
1	12 (4.04%)	Puppet
2	9 (3.03%)	SCCM
3	5 (1.68%)	Cisco CUCM
3	5 (1.68%)	Cisco UCCE
3	5 (1.68%)	Cisco UCCX
4	4 (1.35%)	AirWatch
4	4 (1.35%)	ZABBIX
5	3 (1.01%)	Ansible
5	3 (1.01%)	EdgeSight
5	3 (1.01%)	NetBackup
6	2 (0.67%)	Failover Clustering
6	2 (0.67%)	vCenter Server
6	2 (0.67%)	WSUS
7	1 (0.34%)	Computer Emergency Response Teams
7	1 (0.34%)	ITRS Geneos
7	1 (0.34%)	Kibana
7	1 (0.34%)	Nagios
7	1 (0.34%)	QRadar
7	1 (0.34%)	SCOM
7	1 (0.34%)	vMotion

Vendors
1	74 (24.92%)	Microsoft
2	35 (11.78%)	VMware
3	30 (10.10%)	Citrix
4	29 (9.76%)	Cisco
5	23 (7.74%)	Oracle
6	16 (5.39%)	Red Hat
7	15 (5.05%)	HP
7	15 (5.05%)	SAP
8	11 (3.70%)	EMC
8	11 (3.70%)	Pega
9	8 (2.69%)	Google
10	7 (2.36%)	Apple
10	7 (2.36%)	Dell
10	7 (2.36%)	LANDesk
10	7 (2.36%)	NetApp
10	7 (2.36%)	ServiceNow
10	7 (2.36%)	SolarWinds
11	6 (2.02%)	Fujitsu
12	5 (1.68%)	Huawei
12	5 (1.68%)	Nokia