The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 3 months to 29 June 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
England / West Midlands
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 83 59 58
Rank change year-on-year -24 -1  
Permanent jobs citing SLA 160 257 235
As % of all permanent IT jobs advertised in the West Midlands 3.12% 4.17% 4.07%
As % of the Quality Assurance & Compliance category 24.32% 27.78% 32.41%
Number of salaries quoted 135 161 244
Median salary £36,000 £37,000 £35,000
Median salary % change year-on-year -2.70% +5.71%  
90% offered a salary of more than £19,500 £24,349 £21,250
10% offered a salary of more than £62,250 £52,500 £86,250
UK excluding London median salary £36,125 £34,000 £34,333
% change year-on-year +6.25% -0.96%  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
West Midlands
Permanent job vacancies with a requirement for quality assurance and compliance skills 658 925 725
As % of all permanent IT job vacancies advertised in the West Midlands 12.83% 15.02% 12.56%
Number of salaries quoted 739 876 701
Median salary £45,000 £45,000 £40,000
Median salary % change year-on-year - +12.50%  
90% offered a salary of more than £24,750 £25,500 £25,000
10% offered a salary of more than £70,250 £72,500 £77,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year - +5.88%  

SLA
Job Vacancy Trend in the West Midlands

Job postings citing SLA as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for SLA in the West Midlands

SLA
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in the West Midlands.

Salary trend for SLA in the West Midlands

SLA
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing SLA in the West Midlands over the 3 months to 29 June 2017.

Salary histogram for SLA in the West Midlands

SLA
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the West Midlands region over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -45 50 £40,000 +29.03% 3
Staffordshire +38 32 £28,500 +9.61% 5
Warwickshire +25 24 £21,000 -44.00% 1
Shropshire -8 21 £45,000 +20.00% 2
Coventry 0 17 £42,500 -24.77%
Walsall +4 4 £37,500 +44.23% 1
Worcestershire -6 3 £42,500 +9.67% 1
Solihull -13 2 £37,500 -16.66% 1
Wolverhampton +2 1 £37,500 +36.36%
Smethwick - 1 £17,000 -
SLA
England

For the 6 months to 29 June 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for SLA.

1 107 (36.03%) ITIL
2 82 (27.61%) Windows
3 74 (24.92%) Microsoft
4 47 (15.82%) SQL
5 46 (15.49%) Degree
6 45 (15.15%) Finance
7 44 (14.81%) Service Delivery
8 39 (13.13%) Active Directory
9 36 (12.12%) Agile Software Development
10 35 (11.78%) VMware
11 33 (11.11%) Microsoft Office
11 33 (11.11%) Root Cause Analysis
12 31 (10.44%) Windows 7
12 31 (10.44%) VPN
13 30 (10.10%) Citrix
14 29 (9.76%) Cisco
14 29 (9.76%) SQL Server
14 29 (9.76%) Linux
15 28 (9.43%) Continuous Improvement
15 28 (9.43%) Unix
16 24 (8.08%) Project Management
17 23 (7.74%) Oracle
17 23 (7.74%) C#
17 23 (7.74%) Service Management
17 23 (7.74%) Microsoft Azure
17 23 (7.74%) Problem Management
18 22 (7.41%) WAN
18 22 (7.41%) Analytical Skills
19 21 (7.07%) Data Centre
19 21 (7.07%) DNS

SLA
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (6.06%) MS Exchange
2 12 (4.04%) Tomcat
3 11 (3.70%) Apache
3 11 (3.70%) Documentum
3 11 (3.70%) IIS
4 9 (3.03%) WebLogic
5 8 (2.69%) Exchange Server 2013
6 7 (2.36%) Exchange Server 2010
7 4 (1.35%) Oracle SOA Suite
7 4 (1.35%) SharePoint
8 3 (1.01%) SAS
9 2 (0.67%) IBM Notes
10 1 (0.34%) BizTalk Server
10 1 (0.34%) CMS
10 1 (0.34%) EPiServer
10 1 (0.34%) JBoss
10 1 (0.34%) nginx
10 1 (0.34%) OpenEdge
10 1 (0.34%) Umbraco
10 1 (0.34%) WordPress
Applications
1 33 (11.11%) Microsoft Office
2 14 (4.71%) Microsoft Excel
3 6 (2.02%) Microsoft PowerPoint
4 5 (1.68%) Microsoft Project
5 3 (1.01%) MS Visio
Business Applications
1 7 (2.36%) SAP CO
1 7 (2.36%) SAP FI
1 7 (2.36%) SAP FI/CO
2 1 (0.34%) assyst
2 1 (0.34%) Dynamics CRM
2 1 (0.34%) MFGPRO
2 1 (0.34%) Remedy ITSM
2 1 (0.34%) SAP SCM
2 1 (0.34%) Workfront
Cloud Services
1 23 (7.74%) Microsoft Azure
2 10 (3.37%) Office 365
3 7 (2.36%) G Suite
4 4 (1.35%) Amazon AWS
4 4 (1.35%) GitHub
5 3 (1.01%) SaaS
6 2 (0.67%) PaaS
7 1 (0.34%) AdWords
7 1 (0.34%) IaaS
Communications & Networking
1 31 (10.44%) VPN
2 22 (7.41%) WAN
3 21 (7.07%) DNS
4 18 (6.06%) DHCP
5 17 (5.72%) Firewall
5 17 (5.72%) LAN
6 15 (5.05%) TCP/IP
7 14 (4.71%) Internet
7 14 (4.71%) SAN
8 10 (3.37%) 802.11
8 10 (3.37%) Wireless
9 9 (3.03%) HTTP
10 8 (2.69%) NetScaler
10 8 (2.69%) VoIP
10 8 (2.69%) Wi-Fi
11 7 (2.36%) Cisco Nexus
12 5 (1.68%) DWDM
12 5 (1.68%) IP Telephony
12 5 (1.68%) Radio Access Network
12 5 (1.68%) SMTP
Database & Business Intelligence
1 29 (9.76%) SQL Server
2 9 (3.03%) Big Data
3 7 (2.36%) SQL Server 2008
3 7 (2.36%) SQL Server Reporting Services
4 6 (2.02%) MySQL
5 5 (1.68%) Oracle Reports
5 5 (1.68%) SQL Server Integration Services
6 4 (1.35%) SQL Server Analysis Services
7 3 (1.01%) MongoDB
7 3 (1.01%) NoSQL
7 3 (1.01%) SQL Server 2005
7 3 (1.01%) SQL Server 2012
8 2 (0.67%) Data Warehouse
8 2 (0.67%) Oracle Database
8 2 (0.67%) SQL Server 2014
9 1 (0.34%) BusinessObjects Business Intelligence
9 1 (0.34%) Geospatial Data
9 1 (0.34%) RDBMS
9 1 (0.34%) Relational Database
9 1 (0.34%) Spatial Data
Development Applications
1 11 (3.70%) Jenkins
1 11 (3.70%) Selenium
2 7 (2.36%) LSMW
2 7 (2.36%) Maven
3 6 (2.02%) SQL Server Management Studio (SSMS)
4 4 (1.35%) Git (software)
5 1 (0.34%) Metasploit
5 1 (0.34%) Subversion
General
1 45 (15.15%) Finance
2 13 (4.38%) Telecoms
3 10 (3.37%) Retail
4 6 (2.02%) Automotive
5 5 (1.68%) Billing
5 5 (1.68%) Marketing
6 4 (1.35%) Manufacturing
7 3 (1.01%) Advertising
8 2 (0.67%) Banking
8 2 (0.67%) Games
8 2 (0.67%) Legal
8 2 (0.67%) Publishing
9 1 (0.34%) French Language
9 1 (0.34%) German Language
9 1 (0.34%) Investment Banking
9 1 (0.34%) Local Government
9 1 (0.34%) Multimedia
Job Titles
1 56 (18.86%) Analyst
2 41 (13.80%) Service Manager
3 29 (9.76%) IT Support
4 27 (9.09%) Developer
5 21 (7.07%) Team Leader
6 19 (6.40%) Architect
6 19 (6.40%) IT Manager
7 16 (5.39%) Administrator
7 16 (5.39%) Service Analyst
7 16 (5.39%) Support Analyst
8 15 (5.05%) Applications Support
8 15 (5.05%) Service Desk Analyst
9 14 (4.71%) Service Desk Manager
10 13 (4.38%) Network Engineer
11 12 (4.04%) IT Analyst
11 12 (4.04%) Support Engineer
12 11 (3.70%) Graduate
13 10 (3.37%) Business Analyst
13 10 (3.37%) IT Support Analyst
13 10 (3.37%) Junior
Libraries, Frameworks & Software Standards
1 20 (6.73%) SOAP
1 20 (6.73%) Web Services
2 19 (6.40%) REST
3 18 (6.06%) AngularJS
4 14 (4.71%) .NET
5 13 (4.38%) Middleware
6 10 (3.37%) 802.1X
7 7 (2.36%) IDoc
7 7 (2.36%) JDBC
7 7 (2.36%) SAP PI
8 3 (1.01%) HTML
8 3 (1.01%) HTML5
8 3 (1.01%) jQuery
9 2 (0.67%) ISPF
10 1 (0.34%) COM
10 1 (0.34%) CSS
10 1 (0.34%) EDI
10 1 (0.34%) JSON
10 1 (0.34%) LAMP
10 1 (0.34%) XML
Miscellaneous
1 22 (7.41%) Analytical Skills
2 21 (7.07%) Data Centre
3 14 (4.71%) Computer Science
4 8 (2.69%) Enterprise Software
4 8 (2.69%) Replication
5 7 (2.36%) Blackberry
6 6 (2.02%) Driving Licence
6 6 (2.02%) Management Information System
6 6 (2.02%) Video Conferencing
7 5 (1.68%) Clustering
8 3 (1.01%) Virtual Team
9 2 (0.67%) Life Science
9 2 (0.67%) Mainframe
10 1 (0.34%) Credit Risk
10 1 (0.34%) Data Protection Act
10 1 (0.34%) LLPG
10 1 (0.34%) PKI
10 1 (0.34%) Reference Data
10 1 (0.34%) Smartphone
10 1 (0.34%) Social Media
Operating Systems
1 82 (27.61%) Windows
2 31 (10.44%) Windows 7
3 29 (9.76%) Linux
4 28 (9.43%) Unix
5 21 (7.07%) Windows 8
6 18 (6.06%) Windows 10
7 17 (5.72%) Windows Server
8 15 (5.05%) Red Hat Enterprise Linux
9 14 (4.71%) Windows Server 2008
10 13 (4.38%) Windows Server 2012
11 10 (3.37%) Windows Vista
12 7 (2.36%) Windows XP
13 6 (2.02%) HPUX
13 6 (2.02%) Windows Server 2003
14 5 (1.68%) AIX
14 5 (1.68%) Android
15 4 (1.35%) Apple iOS
16 2 (0.67%) Mac OS
16 2 (0.67%) MVS
17 1 (0.34%) Solaris
Processes & Methodologies
1 107 (36.03%) ITIL
2 44 (14.81%) Service Delivery
3 36 (12.12%) Agile Software Development
4 33 (11.11%) Root Cause Analysis
5 28 (9.43%) Continuous Improvement
6 24 (8.08%) Project Management
7 23 (7.74%) Problem Management
7 23 (7.74%) Service Management
8 20 (6.73%) Incident Management
8 20 (6.73%) ITSM
8 20 (6.73%) SOA
9 19 (6.40%) Process Improvement
10 18 (6.06%) DevOps
11 17 (5.72%) ITIL V3
11 17 (5.72%) Validation
12 16 (5.39%) Performance Management
12 16 (5.39%) Risk Management
12 16 (5.39%) Stakeholder Management
13 15 (5.05%) Migration
14 14 (4.71%) Data Analysis
Programming Languages
1 47 (15.82%) SQL
2 23 (7.74%) C#
3 19 (6.40%) JavaScript
4 11 (3.70%) C
5 8 (2.69%) ABAP
5 8 (2.69%) PowerShell
6 6 (2.02%) T-SQL
7 5 (1.68%) Java
7 5 (1.68%) Shell Script
7 5 (1.68%) VB
8 3 (1.01%) PL/SQL
9 2 (0.67%) JCL
10 1 (0.34%) Perl
10 1 (0.34%) PHP
10 1 (0.34%) Python
10 1 (0.34%) VBScript
Qualifications
1 46 (15.49%) Degree
2 21 (7.07%) CCNA
2 21 (7.07%) Cisco Certification
3 16 (5.39%) CCNP
3 16 (5.39%) Security Cleared
4 14 (4.71%) ITIL Certification
5 11 (3.70%) ITIL Foundation Certificate
5 11 (3.70%) Microsoft Certification
6 10 (3.37%) Master's Degree
6 10 (3.37%) MCP
7 9 (3.03%) Computer Science Degree
8 8 (2.69%) MCSE
9 7 (2.36%) DBS Check
10 5 (1.68%) GNVQ
11 4 (1.35%) A+ Certification
11 4 (1.35%) CCDA
11 4 (1.35%) CCDP
11 4 (1.35%) VMware Certified Professional (VCP)
12 3 (1.01%) HND
13 2 (0.67%) MCSA
Quality Assurance & Compliance
1 11 (3.70%) Disclosure Scotland
2 3 (1.01%) ISO/IEC 27001
2 3 (1.01%) QA
3 2 (0.67%) ISO/IEC 20000
4 1 (0.34%) BS25999
4 1 (0.34%) BS7666
4 1 (0.34%) Data Quality
4 1 (0.34%) ISO 9001
4 1 (0.34%) PCI DSS
System Software
1 39 (13.13%) Active Directory
2 20 (6.73%) VMware Infrastructure
3 8 (2.69%) XenApp
4 6 (2.02%) vSphere
5 5 (1.68%) XenDesktop
6 4 (1.35%) Hyper-V
6 4 (1.35%) VMware ESXi
7 2 (0.67%) Job Entry Subsystem
7 2 (0.67%) NFS
7 2 (0.67%) Terminal Services
7 2 (0.67%) Time Sharing Option
8 1 (0.34%) Microsoft Virtual Server
8 1 (0.34%) Snort
8 1 (0.34%) vCloud
8 1 (0.34%) Virtual Machines
8 1 (0.34%) Virtual Servers
8 1 (0.34%) VMware Server
Systems Management
1 12 (4.04%) Puppet
2 9 (3.03%) SCCM
3 5 (1.68%) Cisco CUCM
3 5 (1.68%) Cisco UCCE
3 5 (1.68%) Cisco UCCX
4 4 (1.35%) AirWatch
4 4 (1.35%) ZABBIX
5 3 (1.01%) Ansible
5 3 (1.01%) EdgeSight
5 3 (1.01%) NetBackup
6 2 (0.67%) Failover Clustering
6 2 (0.67%) vCenter Server
6 2 (0.67%) WSUS
7 1 (0.34%) Computer Emergency Response Teams
7 1 (0.34%) ITRS Geneos
7 1 (0.34%) Kibana
7 1 (0.34%) Nagios
7 1 (0.34%) QRadar
7 1 (0.34%) SCOM
7 1 (0.34%) vMotion
Vendors
1 74 (24.92%) Microsoft
2 35 (11.78%) VMware
3 30 (10.10%) Citrix
4 29 (9.76%) Cisco
5 23 (7.74%) Oracle
6 16 (5.39%) Red Hat
7 15 (5.05%) HP
7 15 (5.05%) SAP
8 11 (3.70%) EMC
8 11 (3.70%) Pega
9 8 (2.69%) Google
10 7 (2.36%) Apple
10 7 (2.36%) Dell
10 7 (2.36%) LANDesk
10 7 (2.36%) NetApp
10 7 (2.36%) ServiceNow
10 7 (2.36%) SolarWinds
11 6 (2.02%) Fujitsu
12 5 (1.68%) Huawei
12 5 (1.68%) Nokia
Kidderminster, Worcestershire
Network ITR
Salary: £25000 - £28000 per annum
Posted: 19 hours ago
Solihull, West Midlands (County)
DNS Recruitment
Salary: From £35,000 to £40,000 per annum
Posted: 14 hours ago
Telford, Shropshire
Lorien Resourcing
Posted: 13 hours ago
Staffordshire
Randstad Technologies
Salary: £45000 - £55000 per annum + Laptop, Pension
Posted: Yesterday
Birmingham, West Midlands (County)
Pimlico Banks Recruitment
Salary: £very competitive
Posted: 5 days ago
Cannock, Staffordshire
Spring Technology
Posted: 5 days ago
Walsall, West Midlands (County)
Omni RMS
Salary: From £15,000 to £16,500 per annum
Posted: 6 days ago
Birmingham, West Midlands (County)
Experis Ltd
Salary: £25000.00 - £30000.00 per annum + 10% Bonus + Benefits
Posted: 6 days ago
Warwick, Warwickshire
Spring Technology
Posted: 5 days ago
Stafford, Staffordshire
HAYS INFORMATION TECHNOLOGY
Salary: £22500.00 per annum
Posted: 6 days ago
Stoke-On-Trent, Staffordshire
Argo IT Solutions
Salary: From £20,000 to £28,000 per annum + Car, training + usual benefits
Posted: 6 days ago
Birmingham, West Midlands (County)
Harris Global
Salary: From £50,000 to £60,000 per annum + bonus and benefits
Posted: 20 hours ago
Stoke-On-Trent, Staffordshire
bet365
Salary: Competitive base salary + Shift Allowance + bonus
Posted: 27 days ago
Telford
Revenue & Customs Digital Technology Services (RCDTS)
Salary: up to £71,500
Posted: 19 days ago