The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 3 months to 30 March 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
England / West Midlands
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 88 77 75
Rank change year-on-year -11 -2  
Permanent jobs citing SLA 138 200 179
As % of all permanent IT jobs advertised in the West Midlands 2.87% 3.24% 3.51%
As % of the Quality Assurance & Compliance category 19.97% 26.35% 30.55%
Number of salaries quoted 95 142 159
Median salary £33,750 £35,000 £36,000
Median salary % change year-on-year -3.57% -2.77%  
90% offered a salary of more than £20,065 £24,400 £21,000
10% offered a salary of more than £54,200 £58,500 £57,500
UK excluding London median salary £33,000 £35,000 £35,000
% change year-on-year -5.71% -  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
West Midlands
Permanent job vacancies with a requirement for quality assurance and compliance skills 691 759 586
As % of all permanent IT job vacancies advertised in the West Midlands 14.39% 12.31% 11.49%
Number of salaries quoted 523 575 476
Median salary £45,000 £42,500 £41,500
Median salary % change year-on-year +5.88% +2.40%  
90% offered a salary of more than £26,000 £27,500 £25,000
10% offered a salary of more than £62,825 £62,500 £65,000
UK excluding London median salary £42,500 £44,000 £42,500
% change year-on-year -3.40% +3.52%  

SLA
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands citing SLA as a proportion of all permanent or contract IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in the West Midlands

SLA
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in the West Midlands.

Salary trend for SLA in the West Midlands

SLA
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing SLA in the West Midlands over the 3 months to 30 March 2017.

Salary histogram for SLA in the West Midlands

SLA
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the West Midlands region over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -27 54 £42,500 +34.92% 3
Warwickshire +35 27 £40,000 -5.88% 4
Staffordshire +26 20 £21,000 -35.38% 3
Shropshire +7 12 £32,500 +16.07% 3
Coventry +4 6 £42,500 -34.61% 4
Worcestershire -13 5 £28,791 +4.69%
West Bromwich -1 4 £29,500 +78.78%
Solihull -18 4 £28,832 -32.16%
Walsall +14 3 £32,500 -7.14% 1
Wolverhampton +8 3 £32,500 +2.36%
SLA
England

For the 6 months to 30 March 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for SLA.

1 116 (36.83%) ITIL
2 97 (30.79%) Windows
3 87 (27.62%) Service Delivery
4 77 (24.44%) Microsoft
5 59 (18.73%) VMware
6 54 (17.14%) Finance
7 51 (16.19%) Active Directory
8 45 (14.29%) Data Centre
9 44 (13.97%) Cisco
9 44 (13.97%) MS Excel
9 44 (13.97%) Degree
10 41 (13.02%) VMware Infrastructure
11 38 (12.06%) Citrix
12 37 (11.75%) Analytical Skills
13 32 (10.16%) MS Office
13 32 (10.16%) Service Management
14 31 (9.84%) VPN
14 31 (9.84%) Problem Management
15 30 (9.52%) Windows 7
16 27 (8.57%) Validation
16 27 (8.57%) ITIL Certification
16 27 (8.57%) SQL
17 26 (8.25%) Incident Management
18 25 (7.94%) Stakeholder Management
18 25 (7.94%) SQL Server
19 24 (7.62%) Telecoms
19 24 (7.62%) Performance Management
20 22 (6.98%) CCNA
20 22 (6.98%) Cisco Certification
21 21 (6.67%) Unix

SLA
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (3.49%) MS Exchange
2 9 (2.86%) Exchange Server 2013
3 7 (2.22%) IIS
4 6 (1.90%) Exchange Server 2010
5 5 (1.59%) Apache
5 5 (1.59%) Exchange Server 2007
6 3 (0.95%) FormScape
6 3 (0.95%) SharePoint
7 1 (0.32%) ArcGIS
7 1 (0.32%) BizTalk Server
7 1 (0.32%) CICS
7 1 (0.32%) CMS
7 1 (0.32%) JBoss
7 1 (0.32%) nginx
7 1 (0.32%) OpenEdge
7 1 (0.32%) SAS
7 1 (0.32%) Tomcat
Applications
1 44 (13.97%) MS Excel
2 32 (10.16%) MS Office
3 17 (5.40%) MS PowerPoint
4 6 (1.90%) MS Visio
5 3 (0.95%) MS Project
6 1 (0.32%) Spreadsheet
Business Applications
1 6 (1.90%) assyst
2 3 (0.95%) Dynamics NAV
2 3 (0.95%) Sage 200
2 3 (0.95%) Salesforce.com CRM
3 2 (0.63%) Dynamics CRM
3 2 (0.63%) Oracle Assets
3 2 (0.63%) Oracle Cash Management
3 2 (0.63%) Oracle EBS
3 2 (0.63%) Oracle E-Business Tax
3 2 (0.63%) Oracle Payables
3 2 (0.63%) Oracle Receivables
3 2 (0.63%) Oracle Subledger Accounting
3 2 (0.63%) SAP HR
3 2 (0.63%) SAP Payroll
3 2 (0.63%) Workfront
4 1 (0.32%) MFGPRO
4 1 (0.32%) SAP HR-PA
Cloud Services
1 8 (2.54%) Microsoft Azure
2 7 (2.22%) Amazon AWS
2 7 (2.22%) G Suite
2 7 (2.22%) Office 365
3 6 (1.90%) SaaS
4 2 (0.63%) PaaS
5 1 (0.32%) AdWords
5 1 (0.32%) IaaS
Communications & Networking
1 31 (9.84%) VPN
2 20 (6.35%) Firewall
3 19 (6.03%) DNS
3 19 (6.03%) WAN
4 13 (4.13%) LAN
4 13 (4.13%) NetScaler
5 12 (3.81%) DHCP
5 12 (3.81%) VoIP
6 11 (3.49%) SAN
7 10 (3.17%) 802.11
7 10 (3.17%) Wireless
8 9 (2.86%) Internet
9 8 (2.54%) TCP/IP
10 6 (1.90%) Cisco Nexus
10 6 (1.90%) MPLS
10 6 (1.90%) Remote Desktop
11 5 (1.59%) HTTP
11 5 (1.59%) IP Telephony
11 5 (1.59%) IPsec
11 5 (1.59%) NAS
Database & Business Intelligence
1 25 (7.94%) SQL Server
2 14 (4.44%) SQL Server Reporting Services
3 13 (4.13%) Big Data
4 11 (3.49%) MySQL
5 9 (2.86%) SQL Server Integration Services
6 6 (1.90%) SQL Server 2008
7 5 (1.59%) SQL Server 2012
7 5 (1.59%) SQL Server Analysis Services
8 4 (1.27%) MongoDB
8 4 (1.27%) NoSQL
9 3 (0.95%) Amazon Redshift
9 3 (0.95%) Data Warehouse
9 3 (0.95%) DTS
9 3 (0.95%) RDBMS
9 3 (0.95%) Relational Database
9 3 (0.95%) SQL Server 2005
10 2 (0.63%) Enterprise Data Warehouse
10 2 (0.63%) GIS
10 2 (0.63%) Spatial Data
11 1 (0.32%) SQL Server 2000
Development Applications
1 3 (0.95%) LSMW
1 3 (0.95%) Talend Open Studio
2 1 (0.32%) Metasploit
General
1 54 (17.14%) Finance
2 24 (7.62%) Telecoms
3 12 (3.81%) Retail
4 10 (3.17%) Automotive
4 10 (3.17%) Manufacturing
4 10 (3.17%) Marketing
5 7 (2.22%) Billing
6 4 (1.27%) Legal
6 4 (1.27%) Military
7 3 (0.95%) Games
8 2 (0.63%) Law
9 1 (0.32%) Advertising
9 1 (0.32%) Back Office
9 1 (0.32%) Banking
9 1 (0.32%) Electronics
9 1 (0.32%) German Language
9 1 (0.32%) Italian Language
9 1 (0.32%) Publishing
Job Titles
1 66 (20.95%) Analyst
2 30 (9.52%) Service Manager
3 27 (8.57%) Service Analyst
4 26 (8.25%) Service Desk Analyst
5 24 (7.62%) Architect
6 22 (6.98%) Team Leader
7 18 (5.71%) Support Analyst
8 16 (5.08%) Applications Support
8 16 (5.08%) Network Engineer
9 15 (4.76%) Support Engineer
10 14 (4.44%) Service Architect
11 13 (4.13%) IT Manager
12 12 (3.81%) Citrix Engineer
13 11 (3.49%) Administrator
14 10 (3.17%) Solutions Architect
15 9 (2.86%) IT Support
16 8 (2.54%) Cisco Engineer
16 8 (2.54%) Cisco Network Engineer
16 8 (2.54%) Developer
16 8 (2.54%) Vendor Manager
Libraries, Frameworks & Software Standards
1 10 (3.17%) 802.1X
1 10 (3.17%) Web Services
2 6 (1.90%) SOAP
3 5 (1.59%) REST
4 4 (1.27%) .NET
4 4 (1.27%) EDI
4 4 (1.27%) Flash
5 3 (0.95%) JDBC
5 3 (0.95%) Middleware
5 3 (0.95%) SAP PI
6 2 (0.63%) HTML
6 2 (0.63%) XML
7 1 (0.32%) JSON
7 1 (0.32%) LAMP
7 1 (0.32%) LEMP Stack
7 1 (0.32%) XSLT
Miscellaneous
1 45 (14.29%) Data Centre
2 37 (11.75%) Analytical Skills
3 14 (4.44%) Management Information System
4 9 (2.86%) Blackberry
5 8 (2.54%) Computer Science
6 7 (2.22%) Replication
7 6 (1.90%) Clustering
8 5 (1.59%) Driving Licence
8 5 (1.59%) Video Conferencing
9 4 (1.27%) Virtual Team
10 3 (0.95%) Data Protection Act
10 3 (0.95%) Enterprise Software
11 2 (0.63%) Handset
11 2 (0.63%) Life Science
11 2 (0.63%) LLPG
12 1 (0.32%) EPoS
12 1 (0.32%) Mainframe
12 1 (0.32%) PKI
12 1 (0.32%) Smartcard
12 1 (0.32%) Smartphone
Operating Systems
1 97 (30.79%) Windows
2 30 (9.52%) Windows 7
3 21 (6.67%) Unix
4 20 (6.35%) Linux
5 19 (6.03%) Windows 8
5 19 (6.03%) Windows Server 2012
6 14 (4.44%) Windows 10
6 14 (4.44%) Windows Server
7 11 (3.49%) Windows Server 2003
8 10 (3.17%) Windows Vista
9 9 (2.86%) Windows XP
10 8 (2.54%) Windows Server 2008
11 7 (2.22%) HPUX
11 7 (2.22%) Red Hat Enterprise Linux
12 4 (1.27%) Mac OS
13 3 (0.95%) Apple iOS
13 3 (0.95%) Solaris
14 2 (0.63%) Android
14 2 (0.63%) CentOS
15 1 (0.32%) AIX
Processes & Methodologies
1 116 (36.83%) ITIL
2 87 (27.62%) Service Delivery
3 32 (10.16%) Service Management
4 31 (9.84%) Problem Management
5 27 (8.57%) Validation
6 26 (8.25%) Incident Management
7 25 (7.94%) Stakeholder Management
8 24 (7.62%) Performance Management
9 21 (6.67%) Service Design
10 20 (6.35%) Agile Software Development
10 20 (6.35%) ITSM
11 19 (6.03%) Change Control
11 19 (6.03%) Line Management
11 19 (6.03%) Project Management
12 18 (5.71%) Data Analysis
13 17 (5.40%) Business Development
14 16 (5.08%) ITIL V3
15 15 (4.76%) Continuous Improvement
15 15 (4.76%) People Management
16 14 (4.44%) Mentoring
Programming Languages
1 27 (8.57%) SQL
2 11 (3.49%) PowerShell
3 10 (3.17%) VB
4 9 (2.86%) C
5 8 (2.54%) C#
6 7 (2.22%) T-SQL
7 6 (1.90%) Shell Script
8 5 (1.59%) Java
9 4 (1.27%) JavaScript
9 4 (1.27%) VBScript
10 3 (0.95%) ABAP
10 3 (0.95%) VBA
11 2 (0.63%) PHP
11 2 (0.63%) Python
11 2 (0.63%) R
12 1 (0.32%) Google Apps Script
12 1 (0.32%) VB6
Qualifications
1 44 (13.97%) Degree
2 27 (8.57%) ITIL Certification
3 22 (6.98%) CCNA
3 22 (6.98%) Cisco Certification
4 14 (4.44%) CCNP
5 11 (3.49%) Microsoft Certification
5 11 (3.49%) Security Cleared
6 9 (2.86%) MCSE
6 9 (2.86%) SC Cleared
7 7 (2.22%) MCP
8 5 (1.59%) CREST Certified
8 5 (1.59%) SANS
9 4 (1.27%) A+ Certification
9 4 (1.27%) ISEB
10 3 (0.95%) CCDA
10 3 (0.95%) CCDP
10 3 (0.95%) DBS Check
10 3 (0.95%) GNVQ
10 3 (0.95%) HND
11 2 (0.63%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 7 (2.22%) Data Quality
2 6 (1.90%) ISO/IEC 27001
3 4 (1.27%) ISO 9001
4 3 (0.95%) QA
5 1 (0.32%) BS7666
5 1 (0.32%) Sarbanes-Oxley
System Software
1 51 (16.19%) Active Directory
2 41 (13.02%) VMware Infrastructure
3 18 (5.71%) vSphere
4 12 (3.81%) XenApp
5 4 (1.27%) NFS
6 3 (0.95%) Hyper-V
7 2 (0.63%) Terminal Services
7 2 (0.63%) Virtual Servers
7 2 (0.63%) VMware ESX
7 2 (0.63%) VMware Server
8 1 (0.32%) ACF2
8 1 (0.32%) Job Entry Subsystem
8 1 (0.32%) Microsoft Virtual Server
8 1 (0.32%) RACF
8 1 (0.32%) Snort
8 1 (0.32%) vCloud
8 1 (0.32%) Virtual Machines
Systems Management
1 12 (3.81%) EdgeSight
2 9 (2.86%) SCCM
3 7 (2.22%) AirWatch
4 5 (1.59%) Cisco CUCM
4 5 (1.59%) Cisco UCCE
4 5 (1.59%) Cisco UCCX
5 4 (1.27%) Ansible
6 3 (0.95%) WSUS
7 2 (0.63%) SCOM
8 1 (0.32%) Computer Emergency Response Teams
8 1 (0.32%) Failover Clustering
8 1 (0.32%) Nagios
8 1 (0.32%) Puppet
8 1 (0.32%) QRadar
8 1 (0.32%) Tivoli
8 1 (0.32%) vMotion
Vendors
1 77 (24.44%) Microsoft
2 59 (18.73%) VMware
3 44 (13.97%) Cisco
4 38 (12.06%) Citrix
5 19 (6.03%) HP
5 19 (6.03%) Oracle
6 10 (3.17%) Red Hat
7 9 (2.86%) Google
7 9 (2.86%) IBM
7 9 (2.86%) LANDesk
8 8 (2.54%) NetApp
8 8 (2.54%) Remedy
8 8 (2.54%) SolarWinds
9 7 (2.22%) Huawei
9 7 (2.22%) Nokia
9 7 (2.22%) ServiceNow
9 7 (2.22%) Symantec
10 6 (1.90%) Alcatel-Lucent
10 6 (1.90%) Dell
10 6 (1.90%) SAP
Smethwick, West Midlands (County)
Pimlico Banks Recruitment
Salary: £very competitive
Posted: 17 hours ago
Birmingham, West Midlands (County)
RecruitmentRevolution.com Limited
Salary: From £35,000 to £40,000 per annum + Benefits
Posted: 11 hours ago
Smethwick, West Midlands (County)
Pimlico Banks Recruitment
Salary: £very competitive
Posted: 17 hours ago
Walsall, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £28000.00 per annum
Posted: 17 hours ago
Birmingham, West Midlands (County)
Experis Ltd
Salary: £50000.00 - £55000.00 per annum + Car or All + Bonus
Posted: 16 hours ago
Telford, Shropshire
Lorien Resourcing
Salary: £1 per annum
Posted: Yesterday
Cannock, Staffordshire
Blue Octopus Recruitment LLP
Salary: Competitive Salary
Posted: Yesterday
West Midlands
Capita Resourcing IT
Salary: Benefits
Posted: Yesterday
Coventry, West Midlands (County)
Network ITR
Salary: £50000 per annum
Posted: 2 days ago
Burton-On-Trent, Staffordshire
Informatiq Consulting
Posted: 5 days ago
Coventry, West Midlands (County)
Capita Resourcing - IT Resourcing
Salary: £45000 - £50000 per annum + Benefits
Posted: 6 days ago
Leamington Spa
Spectrum IT
Salary: £32000 - £35500 per annum + benefits, training & progression
Posted: 14 days ago
Telford, Shropshire
Lorien Resourcing
Salary: £1 per annum
Posted: 5 days ago
Warwickshire
Experian
Posted: 7 days ago
Coventry, West Midlands (County)
QUANTICA
Salary: £19000 per annum + benefits
Posted: 5 days ago
Stratford-Upon-Avon, Warwickshire
Kcom Group Plc
Salary: Additional benefits
Posted: 26 days ago
Atherstone, Warwickshire
TNT Global IT
Posted: 16 days ago
Birmingham, West Midlands (County)
Advanced
Posted: 19 days ago
Telford or London or Newcastle
Revenue & Customs Digital Technology Services (RCDTS)
Salary: £57-63K p/a
Posted: 20 days ago