The median annual salary for a 3rd Line Support Engineer was £41,000 in advertised job vacancies in the West Midlands during the 3 months to 28 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support Engineer
England / West Midlands
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 213 215 211
Rank change year-on-year +2 -4  
Permanent jobs requiring a 3rd Line Support Engineer 16 26 22
As % of all permanent IT jobs advertised in the West Midlands 0.31% 0.42% 0.39%
As % of the Job Titles category 0.32% 0.44% 0.40%
Number of salaries quoted 17 23 14
Median salary £41,000 £32,500 £30,000
Median salary % change year-on-year +26.15% +8.33%  
90% offered a salary of more than £26,250 £27,800 £25,750
10% offered a salary of more than £45,000 £46,500 £45,075
UK excluding London median salary £35,000 £35,000 £37,500
% change year-on-year - -6.66%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
West Midlands
Permanent job vacancies with a job title containing a recognized job role 4976 5936 5505
As % of all permanent IT job vacancies advertised in the West Midlands 96.85% 96.24% 96.80%
Number of salaries quoted 18330 19769 21754
Median salary £40,000 £38,000 £40,000
Median salary % change year-on-year +5.26% -5.00%  
90% offered a salary of more than £22,750 £22,750 £22,500
10% offered a salary of more than £58,750 £66,750 £61,250
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year +3.65% +2.50%  

3rd Line Support Engineer
Job Vacancy Trend in the West Midlands

Job postings that featured 3rd Line Support Engineer in the job title as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for 3rd Line Support Engineer in the West Midlands

3rd Line Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer in the West Midlands.

Salary trend for 3rd Line Support Engineer in the West Midlands

3rd Line Support Engineer
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing 3rd Line Support Engineer in the West Midlands over the 3 months to 28 June 2017.

Salary histogram for 3rd Line Support Engineer in the West Midlands

3rd Line Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Engineer within the West Midlands region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +7 11 £41,000 +26.15%
Staffordshire +18 3 £36,250 +3.57%
Coventry -2 2 £27,250 +18.47%
Herefordshire - 1 £45,000 -
3rd Line Support Engineer
England

3rd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the West Midlands

For the 6 months to 28 June 2017, 3rd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring 3rd Line Support Engineer in the job title.

1 22 (56.41%) Windows
2 17 (43.59%) ITIL
2 17 (43.59%) Cisco Certification
3 16 (41.03%) CCNA
4 15 (38.46%) Active Directory
5 14 (35.90%) Cisco
5 14 (35.90%) VMware
6 13 (33.33%) Windows Server 2012
7 12 (30.77%) Windows Server
8 11 (28.21%) Skype
8 11 (28.21%) Network Design
8 11 (28.21%) Network Security
8 11 (28.21%) Citrix
8 11 (28.21%) Firewall
9 10 (25.64%) Avaya
9 10 (25.64%) CCIE
9 10 (25.64%) CCNP
9 10 (25.64%) MS Exchange
9 10 (25.64%) Office 365
10 9 (23.08%) Microsoft Azure
10 9 (23.08%) Windows Server 2008
11 7 (17.95%) Microsoft
12 6 (15.38%) Exchange Server 2013
12 6 (15.38%) VMware Infrastructure
13 5 (12.82%) Exchange Server 2010
14 4 (10.26%) Windows 7
14 4 (10.26%) TCP/IP
14 4 (10.26%) DNS
14 4 (10.26%) SQL
14 4 (10.26%) Microsoft Office

3rd Line Support Engineer Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (25.64%) MS Exchange
2 6 (15.38%) Exchange Server 2013
3 5 (12.82%) Exchange Server 2010
4 3 (7.69%) IIS
4 3 (7.69%) SharePoint
5 2 (5.13%) Apache
5 2 (5.13%) Blackberry Enterprise Server
6 1 (2.56%) Exchange Server 2007
6 1 (2.56%) SharePoint 2013
6 1 (2.56%) Site Server
6 1 (2.56%) Skype for Business
Applications
1 4 (10.26%) Microsoft Office
Cloud Services
1 10 (25.64%) Office 365
2 9 (23.08%) Microsoft Azure
3 3 (7.69%) IaaS
4 1 (2.56%) Mimecast
4 1 (2.56%) OneDrive
Communications & Networking
1 11 (28.21%) Firewall
1 11 (28.21%) Network Security
1 11 (28.21%) Skype
2 4 (10.26%) DNS
2 4 (10.26%) SAN
2 4 (10.26%) TCP/IP
3 3 (7.69%) NAS
4 2 (5.13%) DDNS
4 2 (5.13%) LAN
4 2 (5.13%) Remote Desktop
4 2 (5.13%) VLAN
4 2 (5.13%) WAN
5 1 (2.56%) DHCP
5 1 (2.56%) ISDN
5 1 (2.56%) Unified Communications
Database & Business Intelligence
1 2 (5.13%) MySQL
1 2 (5.13%) SQL Server
2 1 (2.56%) Crystal Reports
2 1 (2.56%) SQL Server Reporting Services
General
1 3 (7.69%) Finance
2 2 (5.13%) Retail
Miscellaneous
1 3 (7.69%) Data Centre
2 2 (5.13%) Analytical Skills
2 2 (5.13%) Clustering
3 1 (2.56%) AS400
3 1 (2.56%) Computer Science
3 1 (2.56%) Enterprise Storage
3 1 (2.56%) FMCG
3 1 (2.56%) Replication
3 1 (2.56%) Video Conferencing
Operating Systems
1 22 (56.41%) Windows
2 13 (33.33%) Windows Server 2012
3 12 (30.77%) Windows Server
4 9 (23.08%) Windows Server 2008
5 4 (10.26%) Windows 7
5 4 (10.26%) Windows Server 2003
6 3 (7.69%) Windows XP
7 2 (5.13%) Linux
7 2 (5.13%) Windows 10
8 1 (2.56%) HPUX
8 1 (2.56%) Red Hat Enterprise Linux
8 1 (2.56%) Unix
Processes & Methodologies
1 17 (43.59%) ITIL
2 11 (28.21%) Network Design
3 3 (7.69%) Root Cause Analysis
4 2 (5.13%) CRM
4 2 (5.13%) ERP
5 1 (2.56%) Business Continuity
5 1 (2.56%) Capacity Management
5 1 (2.56%) Change Management
5 1 (2.56%) DevOps
5 1 (2.56%) Disaster Recovery
5 1 (2.56%) Infrastructure Monitoring
5 1 (2.56%) Migration
5 1 (2.56%) Network Monitoring
5 1 (2.56%) Patch Management
5 1 (2.56%) Performance Tuning
5 1 (2.56%) PRINCE2
5 1 (2.56%) Project Management
5 1 (2.56%) Server Building
5 1 (2.56%) Server Patching
5 1 (2.56%) Service Management
Programming Languages
1 4 (10.26%) SQL
2 1 (2.56%) Shell Script
Qualifications
1 17 (43.59%) Cisco Certification
2 16 (41.03%) CCNA
3 10 (25.64%) CCIE
3 10 (25.64%) CCNP
4 4 (10.26%) Microsoft Certification
5 3 (7.69%) MCSE
6 2 (5.13%) MCITP
6 2 (5.13%) MCSA
7 1 (2.56%) Computer Science Degree
7 1 (2.56%) Degree
7 1 (2.56%) MCSD
7 1 (2.56%) SC Cleared
7 1 (2.56%) Security Cleared
Quality Assurance & Compliance
1 3 (7.69%) SLA
System Software
1 15 (38.46%) Active Directory
2 6 (15.38%) VMware Infrastructure
3 2 (5.13%) Hyper-V
3 2 (5.13%) vSphere
3 2 (5.13%) XenApp
4 1 (2.56%) Microsoft Virtual Server
4 1 (2.56%) NFS
4 1 (2.56%) Terminal Services
4 1 (2.56%) Virtual Servers
Systems Management
1 2 (5.13%) SCCM
2 1 (2.56%) Ansible
2 1 (2.56%) Microsoft Data Protection Manager
2 1 (2.56%) Norton AntiVirus
2 1 (2.56%) SCDPM
2 1 (2.56%) SCOM
Vendors
1 14 (35.90%) Cisco
1 14 (35.90%) VMware
2 11 (28.21%) Citrix
3 10 (25.64%) Avaya
4 7 (17.95%) Microsoft
5 4 (10.26%) EMC
5 4 (10.26%) NetApp
6 3 (7.69%) Dell
6 3 (7.69%) HP
6 3 (7.69%) SolarWinds
7 2 (5.13%) Oracle
7 2 (5.13%) WatchGuard
8 1 (2.56%) arcserve
8 1 (2.56%) Kaspersky
8 1 (2.56%) McAfee
8 1 (2.56%) Red Hat
8 1 (2.56%) SonicWALL
8 1 (2.56%) Sophos
8 1 (2.56%) Symantec
8 1 (2.56%) Webroot
Solihull, West Midlands (County)
Owen Daniels Consultancy
Salary: From £28,000 to £34,000 per annum £32,000 plus bens
Posted: Yesterday
Solihull, West Midlands (County)
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Salary: £25000 - £35000 per annum + Great Company + Bonus
Posted: 2 days ago
Stourbridge, West Midlands (County)
CloudThing
Salary: From £25,000 to £30,000 per annum , good benefits inc. share scheme
Posted: 7 days ago
Rugby
Bluetown Online LTD
Salary: £27394 - £31288 per annum
Posted: 14 days ago