3rd Line Support Engineer Jobs in England

Third Line Support Engineer
UK > England

The median Third Line Support Engineer salary in England is £40,000 per year according to job vacancies posted during the 6 months to 10 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
10 May 2024
Same period 2023 Same period 2022
Rank 590 780 893
Rank change year-on-year +190 +113 -263
Permanent jobs requiring a 3rd Line Support Engineer 246 149 238
As % of all permanent jobs advertised in England 0.29% 0.17% 0.18%
As % of the Job Titles category 0.30% 0.18% 0.19%
Number of salaries quoted 240 138 232
10th Percentile £31,250 £33,525 £31,250
25th Percentile £35,000 £36,250 £33,563
Median annual salary (50th Percentile) £40,000 £42,000 £40,000
Median % change year-on-year -4.76% +5.00% -
75th Percentile £46,250 £50,000 £47,500
90th Percentile £53,750 £55,000 £53,625
UK median annual salary £40,000 £42,000 £40,000
% change year-on-year -4.76% +5.00% -

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 81,130 82,270 127,705
% of permanent jobs with a recognized job title 94.48% 91.46% 96.08%
Number of salaries quoted 60,549 52,263 74,733
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,800 £60,000
Median % change year-on-year -12.01% +1.33% +9.09%
75th Percentile £71,500 £82,500 £80,000
90th Percentile £90,857 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

3rd Line Support Engineer
Job Vacancy Trend in England

Job postings that featured 3rd Line Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for 3rd Line Support Engineer in England

3rd Line Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing 3rd Line Support Engineer in England.

Salary trend for 3rd Line Support Engineer in England

3rd Line Support Engineer
Salary Histogram in England

Salary distribution for jobs citing 3rd Line Support Engineer in England over the 6 months to 10 May 2024.

Salary histogram for 3rd Line Support Engineer in England

3rd Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Engineer within the England region over the 6 months to 10 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +51 86 £42,000 +5.00% 15
Midlands +18 44 £39,250 -17.37% 6
North of England +52 41 £32,500 -27.78% 12
West Midlands +26 31 £37,500 -10.71% 4
South West +1 28 £50,000 +33.33% 6
North East +15 25 £32,500 -5.11% 4
East of England +30 24 £42,500 +7.59% 1
London +102 23 £60,000 +33.33% 7
East Midlands -8 13 £40,000 -27.27% 2
Yorkshire +87 8 £40,000 -11.11% 3
North West -13 8 £42,250 -6.11% 5
3rd Line Support Engineer
UK

3rd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 10 May 2024, 3rd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring 3rd Line Support Engineer in the job title.

1 159 (64.63%) Microsoft
2 145 (58.94%) Microsoft 365
3 141 (57.32%) Azure
4 138 (56.10%) Windows
5 118 (47.97%) Firewall
6 107 (43.50%) VMware
7 103 (41.87%) Active Directory
8 101 (41.06%) Windows Server
9 89 (36.18%) VMware Infrastructure
10 87 (35.37%) Social Skills
11 75 (30.49%) Hyper-V
12 73 (29.67%) Microsoft Exchange
13 70 (28.46%) SQL Server
14 67 (27.24%) Citrix
15 62 (25.20%) Veeam
16 61 (24.80%) ITIL
17 56 (22.76%) SharePoint
18 54 (21.95%) Microsoft Intune
19 48 (19.51%) SQL
19 48 (19.51%) SAN
20 44 (17.89%) WAN
21 43 (17.48%) DNS
21 43 (17.48%) Degree
22 41 (16.67%) Cisco
23 37 (15.04%) Wi-Fi
24 36 (14.63%) Microsoft Certification
24 36 (14.63%) Driving Licence
24 36 (14.63%) Infrastructure Engineering
25 35 (14.23%) LAN
26 34 (13.82%) Problem-Solving

3rd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 73 (29.67%) Microsoft Exchange
2 56 (22.76%) SharePoint
3 9 (3.66%) IIS
4 6 (2.44%) Exchange Server 2000
4 6 (2.44%) Exchange Server 2010
5 5 (2.03%) Exchange Server 2007
6 4 (1.63%) Exchange Server 2013
7 2 (0.81%) WordPress
Applications
1 33 (13.41%) Microsoft Office
2 18 (7.32%) Microsoft Excel
3 1 (0.41%) MS Visio
Cloud Services
1 145 (58.94%) Microsoft 365
2 141 (57.32%) Azure
3 27 (10.98%) Entra ID
4 19 (7.72%) OneDrive
5 17 (6.91%) AWS
6 12 (4.88%) IaaS
6 12 (4.88%) SaaS
7 11 (4.47%) PaaS
8 9 (3.66%) Power Platform
9 6 (2.44%) Azure Cosmos DB
9 6 (2.44%) Azure Monitor
9 6 (2.44%) Google Workspace
9 6 (2.44%) Mimecast
10 3 (1.22%) GCP
10 3 (1.22%) Nutanix
11 2 (0.81%) Amazon S3
11 2 (0.81%) OpenDNS
12 1 (0.41%) Azure Stack
12 1 (0.41%) Azure Storage
Communications & Networking
1 118 (47.97%) Firewall
2 48 (19.51%) SAN
3 44 (17.89%) WAN
4 43 (17.48%) DNS
5 37 (15.04%) Wi-Fi
6 35 (14.23%) LAN
7 33 (13.41%) DHCP
8 28 (11.38%) VPN
9 23 (9.35%) VLAN
10 21 (8.54%) TCP/IP
11 20 (8.13%) Wireless
12 15 (6.10%) VoIP
13 13 (5.28%) Remote Desktop
14 10 (4.07%) SD-WAN
14 10 (4.07%) WLAN
15 7 (2.85%) FTP
16 6 (2.44%) IPsec
16 6 (2.44%) NAS
16 6 (2.44%) OSPF
16 6 (2.44%) VSAN
Database & Business Intelligence
1 70 (28.46%) SQL Server
2 32 (13.01%) Amazon RDS
3 2 (0.81%) MariaDB
3 2 (0.81%) MySQL
4 1 (0.41%) SQLPlus
Development Applications
1 2 (0.81%) Hudson
1 2 (0.81%) JIRA
2 1 (0.41%) MSI
General
1 87 (35.37%) Social Skills
2 21 (8.54%) Law
3 20 (8.13%) Documentation Skills
4 19 (7.72%) Organisational Skills
5 17 (6.91%) Analytical Skills
6 11 (4.47%) Telecoms
7 10 (4.07%) Finance
8 9 (3.66%) Games
8 9 (3.66%) Inclusion and Diversity
9 5 (2.03%) Public Sector
10 4 (1.63%) Pharmaceutical
11 3 (1.22%) Banking
11 3 (1.22%) Legal
11 3 (1.22%) Manufacturing
11 3 (1.22%) Retail
12 1 (0.41%) Electronics
12 1 (0.41%) Marketing
12 1 (0.41%) Social Science
Libraries, Frameworks & Software Standards
1 3 (1.22%) 802.1X
2 2 (0.81%) LAMP
2 2 (0.81%) V-Ray
3 1 (0.41%) SAML
Miscellaneous
1 36 (14.63%) Driving Licence
2 26 (10.57%) Replication
3 24 (9.76%) Enterprise Storage
4 12 (4.88%) Management Information System
4 12 (4.88%) Self-Motivation
5 8 (3.25%) Clustering
5 8 (3.25%) Data Centre
6 7 (2.85%) Client/Server
6 7 (2.85%) iPad
7 2 (0.81%) PKI
7 2 (0.81%) Team-Oriented Environment
8 1 (0.41%) Enterprise Software
8 1 (0.41%) Fat Client
8 1 (0.41%) Hybrid Cloud
8 1 (0.41%) iPhone
8 1 (0.41%) Linux Command Line
8 1 (0.41%) Onboarding
8 1 (0.41%) Renewable Energy
8 1 (0.41%) Security Posture
8 1 (0.41%) Smartphone
Operating Systems
1 138 (56.10%) Windows
2 101 (41.06%) Windows Server
3 24 (9.76%) Windows Server 2016
4 20 (8.13%) Windows 10
5 19 (7.72%) Linux
6 18 (7.32%) Windows Server 2012
7 13 (5.28%) Windows Server 2019
8 7 (2.85%) Mac OS
9 6 (2.44%) Windows Server 2008
10 2 (0.81%) Debian
10 2 (0.81%) Red Hat Enterprise Linux
10 2 (0.81%) Ubuntu
10 2 (0.81%) Windows 7
11 1 (0.41%) Unix
11 1 (0.41%) VMS
Processes & Methodologies
1 61 (24.80%) ITIL
2 36 (14.63%) Infrastructure Engineering
3 34 (13.82%) Problem-Solving
4 23 (9.35%) Customer Service
5 22 (8.94%) Cybersecurity
6 21 (8.54%) Incident Management
7 19 (7.72%) Migration
7 19 (7.72%) Remote Monitoring and Management
8 17 (6.91%) Desktop Virtualisation
9 16 (6.50%) Change Control
10 14 (5.69%) Multi-Factor Authentication
11 12 (4.88%) Agile
11 12 (4.88%) Root Cause Analysis
12 11 (4.47%) Patch Management
13 10 (4.07%) Antivirus Management
14 9 (3.66%) Proactive Monitoring
14 9 (3.66%) Systems Engineering
15 8 (3.25%) High Availability
15 8 (3.25%) Infrastructure as Code
15 8 (3.25%) Service Delivery
Programming Languages
1 48 (19.51%) SQL
2 28 (11.38%) PowerShell
3 2 (0.81%) C#
Qualifications
1 43 (17.48%) Degree
2 36 (14.63%) Microsoft Certification
3 26 (10.57%) Azure Certification
4 20 (8.13%) Cisco Certification
5 17 (6.91%) CCNA
6 9 (3.66%) Security Cleared
7 7 (2.85%) ITIL Foundation Certificate
8 6 (2.44%) CCNP
8 6 (2.44%) MCSE
9 5 (2.03%) Network+ Certification
10 4 (1.63%) MCP
11 2 (0.81%) A+ Certification
11 2 (0.81%) CompTIA Security+
11 2 (0.81%) Computer Science Degree
11 2 (0.81%) DV Cleared
11 2 (0.81%) ITIL Certification
11 2 (0.81%) MCSA
12 1 (0.41%) CCENT
12 1 (0.41%) DBS Check
12 1 (0.41%) SC Cleared
Quality Assurance & Compliance
1 5 (2.03%) SLA
2 3 (1.22%) Cyber Essentials
2 3 (1.22%) ISO/IEC 27001
3 2 (0.81%) GDPR
3 2 (0.81%) NIST
4 1 (0.41%) Cyber Essentials PLUS
4 1 (0.41%) GxP
System Software
1 103 (41.87%) Active Directory
2 89 (36.18%) VMware Infrastructure
3 75 (30.49%) Hyper-V
4 20 (8.13%) VMware ESXi
5 11 (4.47%) Virtual Machines
6 10 (4.07%) vSphere
7 9 (3.66%) Virtual Desktop
8 5 (2.03%) XenApp
9 4 (1.63%) Citrix Hypervisor
9 4 (1.63%) Terminal Services
10 3 (1.22%) XenDesktop
11 2 (0.81%) Docker
11 2 (0.81%) pfSense
11 2 (0.81%) Virtual Servers
11 2 (0.81%) VMware Server
12 1 (0.41%) NFS
12 1 (0.41%) Xen
Systems Management
1 54 (21.95%) Microsoft Intune
2 17 (6.91%) SCCM
3 6 (2.44%) Jamf Pro
3 6 (2.44%) Microsoft Clustering
3 6 (2.44%) Terraform
4 3 (1.22%) vCenter Server
5 2 (0.81%) Active Directory Federation Services
5 2 (0.81%) Autotask
5 2 (0.81%) Backup Exec
5 2 (0.81%) Dell DRAC
5 2 (0.81%) Microsoft Data Protection Manager
5 2 (0.81%) SCDPM
5 2 (0.81%) Single Sign-On
5 2 (0.81%) WSUS
6 1 (0.41%) Ansible
6 1 (0.41%) DatAdvantage
6 1 (0.41%) QRadar
6 1 (0.41%) Stealthwatch
6 1 (0.41%) Symantec Endpoint Protection
6 1 (0.41%) vRealize
Vendors
1 159 (64.63%) Microsoft
2 107 (43.50%) VMware
3 67 (27.24%) Citrix
4 62 (25.20%) Veeam
5 41 (16.67%) Cisco
6 22 (8.94%) HP
7 21 (8.54%) Sophos
8 13 (5.28%) WatchGuard
9 12 (4.88%) Meraki
10 9 (3.66%) Draytek
11 8 (3.25%) Datto
11 8 (3.25%) Dell
11 8 (3.25%) Juniper
12 7 (2.85%) Acronis
13 6 (2.44%) Google
14 5 (2.03%) ConnectWise
14 5 (2.03%) SolarWinds
14 5 (2.03%) Ubiquiti
15 4 (1.63%) ESET
15 4 (1.63%) NetApp