Period
to 17 November 2017

The median contractor rate for a 3rd Line Support Engineer was £300 per day in advertised job vacancies in the West Midlands during the 6 months to 17 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Third Line Support Engineer
England > West Midlands
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 172 199 159
Rank change year-on-year +27 -40 -11
Contract jobs requiring a 3rd Line Support Engineer 16 12 19
As % of all contract IT jobs advertised in the West Midlands 0.33% 0.19% 0.38%
As % of the Job Titles category 0.35% 0.20% 0.40%
Number of daily rates quoted 15 10 8
West Midlands median daily rate £300 £240 £234
Median daily rate % change year-on-year +25.00% +2.67% -28.08%
10th Percentile £174 £210 £174
90th Percentile £413 £336 £350
England median daily rate £300 £275 £275
% change year-on-year +9.09% - +6.80%
Number of hourly rates quoted 1 0 2
West Midlands median hourly rate £19.50 - £21.00
England median hourly rate £13.03 £20.00 £22.50
% change year-on-year -34.88% -11.11% +2.27%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
West Midlands
Contract vacancies in the West Midlands with a recognized job title 4554 5921 4707
% of contract IT jobs with a recognized job title 94.64% 94.98% 94.75%
Number of daily rates quoted 2876 3535 2695
West Midlands median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.67% +7.14%
10th Percentile £213 £231 £213
90th Percentile £540 £550 £525
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 198 238 270
West Midlands median hourly rate £17.13 £15.00 £16.60
Median hourly rate % change year-on-year +14.17% -9.64% +2.72%
10th Percentile £10.50 £10.00 £10.61
90th Percentile £43.75 £38.75 £38.75
England median hourly rate £18.70 £18.38 £17.98
% change year-on-year +1.77% +2.20% +8.97%

3rd Line Support Engineer
Job Vacancy Trend in the West Midlands

Job postings that featured 3rd Line Support Engineer in the job title as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for 3rd Line Support Engineer in the West Midlands

3rd Line Support Engineer
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 3rd Line Support Engineer in the West Midlands.

Contractor daily rate trend for 3rd Line Support Engineer in the West Midlands

3rd Line Support Engineer
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing 3rd Line Support Engineer in the West Midlands over the 6 months to 17 November 2017.

Contractor daily rate histogram for 3rd Line Support Engineer in the West Midlands

3rd Line Support Engineer
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 3rd Line Support Engineer in the West Midlands.

Contractor hourly rate trend for 3rd Line Support Engineer in the West Midlands

3rd Line Support Engineer
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support Engineer within the West Midlands region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +5 9 £365 +28.07%
Staffordshire +12 4 £365 +65.91% 1
Shropshire - 2 £153 -
Coventry - 1 - - 1
3rd Line Support Engineer
England

3rd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the West Midlands

For the 6 months to 17 November 2017, 3rd Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region featuring 3rd Line Support Engineer in the job title.

1 14 (87.50%) Windows
2 7 (43.75%) Windows 7
3 6 (37.50%) Windows Server
3 6 (37.50%) Active Directory
4 5 (31.25%) Cisco
4 5 (31.25%) Microsoft
4 5 (31.25%) Microsoft Office
4 5 (31.25%) VMware
4 5 (31.25%) Office 365
5 4 (25.00%) SLA
6 3 (18.75%) Microsoft Certification
6 3 (18.75%) BMC
6 3 (18.75%) ITIL
6 3 (18.75%) MCSE
6 3 (18.75%) SharePoint
6 3 (18.75%) Internet
6 3 (18.75%) Law
6 3 (18.75%) Firewall
6 3 (18.75%) ITSM
6 3 (18.75%) Remedy
6 3 (18.75%) Data Centre
6 3 (18.75%) Microsoft Azure
6 3 (18.75%) Document Management
6 3 (18.75%) Remedy ITSM
6 3 (18.75%) VMware Infrastructure
6 3 (18.75%) Hyper-V
7 2 (12.50%) Kaspersky
7 2 (12.50%) Windows Server 2008
7 2 (12.50%) Fat Client
7 2 (12.50%) Logistics

3rd Line Support Engineer Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (18.75%) SharePoint
2 2 (12.50%) IBM Notes
3 1 (6.25%) Blackberry Enterprise Server
3 1 (6.25%) MS Exchange
Applications
1 5 (31.25%) Microsoft Office
Business Applications
1 3 (18.75%) Remedy ITSM
Cloud Services
1 5 (31.25%) Office 365
2 3 (18.75%) Microsoft Azure
Communications & Networking
1 3 (18.75%) Firewall
1 3 (18.75%) Internet
2 2 (12.50%) LAN
2 2 (12.50%) TCP/IP
2 2 (12.50%) WAN
2 2 (12.50%) Wi-Fi
2 2 (12.50%) Wireless
3 1 (6.25%) DHCP
3 1 (6.25%) Structured Cabling
3 1 (6.25%) Telnet
3 1 (6.25%) VPN
Database & Business Intelligence
1 1 (6.25%) SQL Server
General
1 3 (18.75%) Law
2 2 (12.50%) Retail
3 1 (6.25%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (6.25%) Web Services
Miscellaneous
1 3 (18.75%) Data Centre
2 2 (12.50%) Fat Client
2 2 (12.50%) Thin Client
3 1 (6.25%) Blackberry
3 1 (6.25%) NHS
Operating Systems
1 14 (87.50%) Windows
2 7 (43.75%) Windows 7
3 6 (37.50%) Windows Server
4 2 (12.50%) Windows Server 2003
4 2 (12.50%) Windows Server 2008
4 2 (12.50%) Windows Server 2012
4 2 (12.50%) Windows XP
5 1 (6.25%) Linux
5 1 (6.25%) Red Hat Enterprise Linux
5 1 (6.25%) Windows 10
Processes & Methodologies
1 3 (18.75%) Document Management
1 3 (18.75%) ITIL
1 3 (18.75%) ITSM
2 2 (12.50%) Incident Management
2 2 (12.50%) Logistics
2 2 (12.50%) Mobile Device Management
3 1 (6.25%) Customer Requirements
3 1 (6.25%) Data Centre Operations
3 1 (6.25%) Database Mirroring
3 1 (6.25%) Disaster Recovery
3 1 (6.25%) Mentoring
3 1 (6.25%) Patch Management
3 1 (6.25%) Proactive Management
3 1 (6.25%) Proactive Monitoring
3 1 (6.25%) Problem Management
3 1 (6.25%) Scorecard
3 1 (6.25%) Service Delivery
3 1 (6.25%) Service Management
3 1 (6.25%) Software Deployment
Programming Languages
1 2 (12.50%) Java
2 1 (6.25%) PowerShell
2 1 (6.25%) SQL
Qualifications
1 3 (18.75%) MCSE
1 3 (18.75%) Microsoft Certification
2 1 (6.25%) CCNA
2 1 (6.25%) Cisco Certification
Quality Assurance & Compliance
1 4 (25.00%) SLA
System Software
1 6 (37.50%) Active Directory
2 3 (18.75%) Hyper-V
2 3 (18.75%) VMware Infrastructure
3 1 (6.25%) Microsoft App-V
3 1 (6.25%) Microsoft Virtual Server
3 1 (6.25%) Terminal Services
3 1 (6.25%) Virtual Machines
3 1 (6.25%) Virtual Servers
3 1 (6.25%) VMware Workstation
3 1 (6.25%) vSphere
Systems Management
1 1 (6.25%) Norton AntiVirus
1 1 (6.25%) SafeCom
1 1 (6.25%) SCCM
1 1 (6.25%) WSUS
Vendors
1 5 (31.25%) Cisco
1 5 (31.25%) Microsoft
1 5 (31.25%) VMware
2 3 (18.75%) BMC
2 3 (18.75%) Remedy
3 2 (12.50%) Citrix
3 2 (12.50%) Dell
3 2 (12.50%) HP
3 2 (12.50%) Kaspersky
3 2 (12.50%) Lotus
3 2 (12.50%) NetApp
3 2 (12.50%) Symantec
4 1 (6.25%) F5
4 1 (6.25%) Kaseya
4 1 (6.25%) McAfee
4 1 (6.25%) Meraki
4 1 (6.25%) Proofpoint
4 1 (6.25%) Red Hat
4 1 (6.25%) Veeam
4 1 (6.25%) Wyse